• 제목/요약/키워드: Organizational Diagnostic Model

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외식기업 조직진단모형 개발에 관한 연구 - 델파이 기법으로 - (An Organizational Diagnostic Model for Food Service Firms Using the Delphi Technique)

  • 백유태;최세린;최규완
    • 한국식생활문화학회지
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    • 제28권3호
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    • pp.282-292
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    • 2013
  • The purpose of this study is to identify a suitable organizational diagnostic model for analyzing the management efficiency of food service firms. We used the three-iteration Delphi technique on a panel of 19 business employees, 7 industry experts, and 4 employees in the food service industry. A total of 36 assessment indicators were developed through this panel, with numerous major findings. First, it is important to evaluate the leadership qualities of employees in terms of their motivation and competency. Second, it is important to evaluate the ability of employees to interface well with other employees. Third, it is important to evaluate and manage the brand image recognized by customers. Fourth, it is important to evaluate the fairness and regularity of the rewards given for an excellent job performance. Fifth, it is important to evaluate the level of communication and information distribution in the organizational culture. Last, but not least, it is important to evaluate the transparency and fairness of an organization in its human resource management (HRM) and the efficiency of its organizational structure. In conclusion, this study empirically shows how food service firms can develop an organizational diagnostic model to increase their managerial efficiency.

대학도서관 조직건강성 진단에 관한 연구 (A Study of the Diagnosis of the Health of University Library Organizations)

  • 윤영대
    • 한국문헌정보학회지
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    • 제19권
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    • pp.63-112
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    • 1990
  • The environment of the modern library is changing rapidly with advancements in information technology, massive increse in information, and with the changing needs of users for information in order to keep up with developments in science and technology. The library should also be in a constant state of change in accordance with the changing environment. But the current situation is that library organizations in Korea do not show any change. Here arises the need to diagnose the health of these organization. Organizational innovations can be achieved either by change in the organizational structure or administrative methods or in personal attitudes. In making organizational innovations, however, it is not sufficient only to change the organizational structure or the administrative methods without changing personal attitudes. The purpose of this thesis is to diagnose the health of university library organizations in Korea and to suggest prescriptions based on the results of this diagnosis, by means of organization development theory. In this study, the action research model and the diagnostic model were developed for the health of university library organization in Korea. The action research model consisted of 3 steps: diagnosis, intervention and evaluation. The diagnostic model comprised diagnostic criterion and diagnostic indicators. The health of an organization was selected as the diagnostic criterion. Diagnostic indicators were divided into 3 levels: personal job-satisfaction at the individual level, cohesiveness at the group level, and the organizational climate at the organizational level. Both the interview and the questionaire were used as diagnostic methods. The questionaire form was designed according to the Likert typle 5-point scale. For the investigation, 10 university libraries were selected from the private universities in Seoul, and questionaire sheets were sent to their 156 librarians and responses were received from 116 persons. An interview was carried out with a selected chief of departments of the library concerned. The results of the diagnosis show that the average personal job­satisfaction was 3.57, the group cohesiveness was 3.15 and organizational climate was 2.93, and accordingly the comprehensive health indicator was 3.22. The health of university library organizations in Korea was generally on the decline at all 3 levels. In particular, the organizational climate was in a very weak state. Most problems concern dissatisfaction with personnel policy, communications and non-professionally qualified directors. As the prescriptions, the following was suggested: institutionalization of the staff meeting for resolving problems with communication, appointement of professional directors, performance appraisal, conferring faculty status for librarians, and a suggest system. And for the improvement of the organizational climate, managerial grid training was suggested as one of the educational strategies for organizational development.

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어린이집 자율관리를 위한 조직역량 진단도구(S.T.E.P+)의 개발 및 타당화 (Development and Validation of S.T.E.P+ Diagnostic Tool: Assessing Organizational Competence for Self-management in Daycare Centers)

  • 강정원;박소영;이원선;임여정
    • 한국보육지원학회지
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    • 제20권2호
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    • pp.105-126
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    • 2024
  • Objective: The study aimed to develop and validate a tool for assessing daycare center organizational competence and for autonomously managing childcare quality. Methods: Through literature review and expert reviews, items were derived and validated using the Content Validity Index. Data from a survey involving 216 directors and 509 teachers were analyzed using SPSS and AMOS to assess reliability and conduct confirmatory factor analysis. Results: Results revealed a 36-item diagnostic tool across four subcategories: shared values (6 items), training abilities (18 items), environmental support (6 items), and organizational promotion (6 items). A diagnostic tool named S.T.E.P+ was developed, named after the first letters of the four subfactors. Skewness and kurtosis were within normality assumptions. Good fit indices (CFI, TLI) and low SRMR and RMSEA values indicated a satisfactory model fit. Cronbach's α values showed high reliability for all factors. The tool enables autonomous diagnosis of childcare quality. Conclusion/Implications: This tool can effectively autonomously diagnose whether a daycare center is providing quality childcare.

델파이 기법을 활용한 품질경영시스템 조직 진단 항목개발에 관한 연구 (Developing evaluation criteria for quality management systems adoption by using delphi technique)

  • 최재웅;전병호;최재영
    • 디지털산업정보학회논문지
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    • 제12권2호
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    • pp.87-102
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    • 2016
  • The customer requirements are constantly changing in the hyper-competition and competition is becoming increasingly intensified. In order to ensure the competitive advantage in the industry should focus on the management activities to enhance customer satisfaction. High quality means pleasing customers, not just protecting them from annoyances. It is due to continuous and requires the establishment of a quality management system that meets the characteristics and systematization need to manage a stable quality and productivity, which should be done in a company-wide quality management activities. The purpose of this study is to identify a suitable organizational diagnostic model for considering to adopt ISO 9001 quality management systems. We used the three-round delphi techniques on a panel of 30 experts. A total of 26 assessment indicators were developed through this panel. First, it is important to evaluate the strategy about quality. Second, it is important to evaluate the systems about periodically communicating quality agenda. Third, it is important to evaluate the responsibility of overall business process. In conclusion, this study empirically shows how firms can develop an organizational diagnostic model to increase their quality management systems.

PRECEDE모형의 교육적 진단단계를 활용한 간호사의 방사선 방어행위 수행도 영향요인 (Factors Affecting the Radiation Protection Behavior of Nurses Using the Educational Diagnostic Stage of the PRECEDE Model)

  • 김상화;이은남
    • 근관절건강학회지
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    • 제27권3호
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    • pp.278-288
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    • 2020
  • Purpose: This study aimed to identify the influencing factors that affect the radiation protection behavior of nurses, by applying the educational diagnostic stage of the PRECEDE Model. Methods: Participants were 167 nurses working in interventional procedure rooms and operating rooms in general hospitals and university hospitals in Korea. Data were collected from August 30 to September 25, 2019, through self-reporting questionnaires and analyzed with t-test, ANOVA, Pearson's correlation coefficients, and hierarchical multiple regression analysis using the SPSS/WIN 25.0 program. Results: The influencing factor that affects nurses' radiation protection behavior was the radiation protection environment (β=.41, p<.001), accounting for 59.6% of the radiation protection behavior (F=17.34, p<.001). Conclusion: Administrative and financial efforts to create a safe organizational atmosphere and establish a safe radiation protection environment are needed. Moreover, it is necessary to develop guidelines for nursing work in radiology to improve radiation protection behavior and reduce nurses' radiation exposure.

구성 타당성 평가방법에 관한 연구 (A Study on the Methods for Assessing Construct Validity)

  • 이광희;이선규;장성호
    • 산업경영시스템학회지
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    • 제22권50호
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    • pp.1-9
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    • 1999
  • The purpose of this study is to establish a basis for assessing construct validity of measures used in organizational research. The classic Campbell and Fiske's(1959) criteria are found to be lacking in their assumptions, diagnostic information, and power. The inherent confounding of measurement error with systematic trait and method effects is a severe limitation for a proper interpretation of convergent and discriminant validity. The confirmatory factor analysis(CFA) approach overcomes most of the limitations found in Campbell and Fiske's(1959) method. However, the CFA approach confounds random error with unique variance specific to a measure. The second-order confirmatory factor analysis(SOCFA) was shown to harbor rather restrictive assumptions and is unlikely to be met in practice. The first-order, multiple-informant, multiple-item(FOMIMI) model is a viable option, but it may also be of limited use because of the large number measures.

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A Causal Analysis of Conglomerate Bankruptcies

  • KU, Sang-Wuk;WHANG, Yun-Oh
    • 융합경영연구
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    • 제8권1호
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    • pp.12-19
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    • 2020
  • Purpose - Strategic causes for the failure include unrealistic growth, overexpansion, unfamiliar new markets, volume obsession, unrealistic promises and poor project selection. Organizational causes are insufficient capital and profits, lack of business knowledge, poor financial management, poor sales skills, inadequate marketing, poor leadership, poor leadership transfer, project losses, poor field performance and owner bankruptcy. Uncontrollable causes include industry and economic weakness and banking and surety changes. While helpful, the list provides insufficient clarity regarding the causal roots of failure. Research design, data and methodology - The research framework to organize the information involved with many of the recent and large failures in the industry. Results - This research then identified five dominant root causes - excessive egoism, poor strategic leadership, too much change, loss of discipline and inadequate capitalization. Conclusion - Finally, additional input from external forces may accelerate the firm's pace to failure. It is important on the development of diagnostic tools that are based on this model and that will provide new ways to assess a conglomerate's level of risk for incurring a financial crisis.

치과위생사 직무와 개인의 창의성에 의한 자기평가 연구 (A study on the self-evaluation of job performance and creativity of dental hygienists)

  • 홍선화;구경미
    • 한국치위생학회지
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    • 제10권6호
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    • pp.1037-1048
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    • 2010
  • Objectives : The awareness of health care need increasing attention from the public along with changing professional human-resources activity. As there are increasing social demand for the roles and professionalism of dental hygienists, the purpose of this study was to examine the job performance, creativity and organizational climate of dental hygienists by their own self-diagnostic evaluation in an attempt to help enhance their work ability. Methods : According to the data released as August 2008 by the Dental Association and public health centers in Gwangju, 735 dental hygienists worked at 425 dental clinics. The subjects in this study were 156 dental hygienists at 85 dental clinics who were selected by proportionate sampling method from among the dental hygienists. After an interview survey was conducted in person, the answer sheets from 132 respondents were analyzed except 24 incomplete ones. The questionnaire used in this study consisted of 49 items. A five-point Likert scale was used and SPSS 12.0 program was analyzed the data. Results : 1. As a result of checking the types of works, treatment cooperation(54%), and oral health education often(45%), They weren't responsible for preventive treatment(42%). 2. When they made a self-diagnostic evaluation of creativity and organizational climate, they put the highest value on their autonomy(2.21), followed by positive attitude(2.10). Out of seven organizational climate, challenging spirits(2.81) ranked highest, followed by reliability(2.66). 3. Major management eopmubyeol individual creativity compared with three business relationships and a positive attitude in the case of the high group received oral health education and care management services in a group doing the most was General office work and office assistance work in the medical assistance group that was doing business primarily. 4. In the relationship between self-assesment score and three performance duties, Positive difference was noted in the group with positive attitude and elevated autonomy in terms of performing oral health education. Conclusions : As a result, individual creativity and organization of the atmosphere, each detail, through analysis of the self-assessment model, developed guide on the investigation by doing a dental hygienist, a unique business promotion and Enlargement of the study suggested the need to be considered is.

SSE-CMM 기반 기술적 보안 성숙도 수준 측정 모델 연구 (A Study on Models for Technical Security Maturity Level Based on SSE-CMM)

  • 김점구;노시춘
    • 융합보안논문지
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    • 제12권4호
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    • pp.25-31
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    • 2012
  • 정보보호수준 검증방법은 프로세스를 중심으로 정보보호 제품, 시스템, 서비스를 개발하려는 조직의 개발능력을 평가하는 SSE-CMM(System Security Engineering-Capability Maturity Model)모델이 있다. CMM은 소프트웨어 개발업자의 개발능력을 평가하고 개선시키며 조직 전체의 성숙도 수준을 측정하는 모델이다. 그러나 이 방법은 보안엔지니어링 프로세스의 개선과 능력을 평가하는데 조직차원이 아닌 개별 프로세스의 능력수준 평가에 그치고 있다. 본 연구과제에서는 이들 기존연구를 근간으로 기술적 관점에서 정보보호수준 성숙단계를 정의하고자 한다. 연구방법은 정보보호취약점 진단, 기술보안체계 검증, 기술보안 이행실태 진단으로 구성한다. 제안하는 방법론은 업무현장에서의 범위와 수준에서 정보시스템의 현재 상태, 취약점 실태, 정보보호 기능 이행과 기능만족도 수준을 평가한다. 제안된 방법에 의한 평가결과는 정보보호 개선대책 권고모델 수립 근거로 활용하여 정보보호 개선의 활용을 목표로 하고 있다.

정보체계를 활용한 직무분석 방안 연구 (A Study of Job Analysis Method using Information Systems)

  • 황호량
    • 정보과학회 컴퓨팅의 실제 논문지
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    • 제22권10호
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    • pp.521-531
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    • 2016
  • 본 논문은 D-기관 대부분의 업무처리 과정들이 정부 표준업무관리시스템인 Onnara System을 비롯한 몇몇 정보체계를 통하여 이루어지고 있기 때문에 해당 체계에 누적되는 전산자료를 바탕으로 별도 직무분석시스템 없이도 조직진단이 가능할 수 있을 것이라는 판단으로 기존의 정보체계를 활용한 직무분석 방안을 제시하였다. 부서 간 또는 동료 간 업무처리에 있어 대부분 온라인으로 자료가 전달되고 회신 된다. 그러한 업무처리를 위한 정보체계 대부분이 개발 구축되어 있는 상황에서 D-기관의 업무처리 절차와 정보체계를 파악하여 직무분석에 필요한 요소들을 도출하고 누적된 자료를 계량화하여 그 요소들의 타당성을 회귀분석 통계량으로 검증하였다. 또한 Onnara System에서만 활용되던 기존 기능분류체계(BRM, Business Reference Model)를 다른 정보체계에서도 공통으로 활용하여 부서 기능 진단까지 할 수 있도록 직무분석 아키텍쳐를 정립하고 관련 정보체계에 추가 기능을 시범 구현하였으며, 그에 따른 부서별 직무량 산출식을 도출하여 부서 적정인력 진단과 도출된 요소들을 실제 활용할 수 있는 다양한 직무분석 방안을 제시 하였다.