• 제목/요약/키워드: Organizational Citizenship Behavior

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변혁적 리더십과 조직시민행동의 관계에서 감성적 지능의 조절효과 분석 (The Moderating Effects of Emotional Intelligence in the Relation between Transformational Leadership and Organizational Citizenship Behavior)

  • 장충석
    • 산학경영연구
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    • 제22권2호
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    • pp.111-137
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    • 2009
  • 본 연구는 변혁적 리더십과 조직시민행동 간의 관계에서 감성적 지능의 조절효과를 분석하여 효과적인 조직의 경영을 위해 상사가 부하 구성원에게 보이는 리더십의 발휘에서 감성적 지능의 개발과 활용에 필요한 이론적 근거를 제시하는 것을 연구의 목적으로 하고 있다. 이러한 연구의 목적을 달성하기 위하여 변혁적 리더십과 조직시민행동, 그리고 감성적 지능에 관한 선행연구와 이론 검토를 통해 연구 모델을 도출하고 가설을 설정하였으며, 이러한 가설은 현장에서 수집한 1차 자료의 통계적 분석을 통해 검증하였다. 가설 검증을 위한 위계적 회귀분석 결과에 의하면, 변혁적 리더십과 조직시민행동 간의 관계에서 감성적 지능은 조절변수로서의 역할을 하는 것으로 밝혀졌으며, 변혁적 리더십을 구성하는 하위 요인으로서 카리스마 및 영감동기부여와 조직시민행동 간의 관계에서 감성적 지능은 조절변수로서의 역할을 하지 않는 것으로 나타났으나, 지적 자극 및 개별적 배려와 조직시민행동간의 관계에서 감성적 지능은 조절변수로서의 역할을 하는 것으로 분석되었다.

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조직공정성과 조직시민행동의 관계에 있어서 상사-부하간 교환관계의 역할에 관한 연구 (An Empirical Study on the role of Leader-Member Exchange on the relationship between Justice Factors and Organizational Citizenship Behavior)

  • 이광희;이병진;박동진;이영욱
    • 산업융합연구
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    • 제8권2호
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    • pp.61-77
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    • 2010
  • The purpose of this study is to examine the relationship between justice factors and organizational citizenship behavior through the role of leader-member exchange. It is expected that leader-member exchange was mediated on the relationship between justice factors and organizational citizenship behavior. According to this result. leader-member exchange mediate between justice factors and organizational citizenship behavior, also justice factors direct effected to organizational citizenship behavior. Resultingly organizational citizenship behavior effected on justice factors and leader-member exchange. And mediated effect of leader-member exchange was positively related to between justice factors and organizational citizenship behavior As a result, this study is to be more useful to manage employees in organization.

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Relationship among Job Burnout, Organizational Commitment and Organizational Citizenship Behavior in Social Workers using Structural Equation Modeling

  • Kang, Jong-Soo
    • International Journal of Contents
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    • 제8권3호
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    • pp.57-63
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    • 2012
  • Burnout is a severe psychological and physical syndrome that occurs in response to prolonged stress at work. It brings enormous costs to both organizations and individuals because it negatively impacts employees' job attitudes and leads to undesirable behaviors. The purpose of this study was to examine the negative effects of job burnout on the organizational commitment and organizational citizenship behavior of social worker. Organizational citizenship behaviors are efforts by employees above and beyond what is expected. For the research, burnout was consisted of emotional exhaustion(EE), depersonalization(PA) and diminished personal accomplishment(DP) by Maslach and Jackson's MBI. This study analyzed 342 social workers in private social welfare organizations by survey. The results of this study were summarized as follows: Social Workers had negative correlation to burnout on the organizational commitment and organizational citizenship behavior. Especially, EE, PA and DP had a negative effect on the organizational commitment; PA and DP had a negative effect on the organizational citizenship behavior. This study finally discussed theoretical implications for future study and practical implications for burnout strategies on the results.

병원간호사의 조직냉소주의가 조직시민행동에 미치는 영향 -코칭리더십의 조절효과를 중심으로- (The Effect of Organizational Cynicism on Organizational Citizenship Behavior among Hospital Nurses : Moderating Effects of Coaching Leadership)

  • 이선화;김광점
    • 보건의료산업학회지
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    • 제12권3호
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    • pp.53-62
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    • 2018
  • Objectives: This study analyzed the influence of organizational cynicism among ward sisters on their organizational citizenship behavior and how coaching leadership moderated it. Methods: Survey data from 500 ward sisters at 10 general hospitals were collected, and the data of 483 ward sisters were used. The IBM SPSS AMOS Ver. 21.0 and PROCESS macro software were used for conducting regression analysis, validity analysis, and regulation effect analysis. Results: Organizational cynicism was negatively related to organizational citizenship behavior. Coaching leadership strengthened the negative influence of organizational cynicism on organizational citizenship behavior. Conclusion: This study empirically identified that organizational cynicism is an important predisposing factor affecting the organizational citizenship behavior of ward sisters. In order for coaching leadership to exert a positive influence on organizational citizenship behaviors, addressing ward nurses' degree of organizational cynicism and psychological status should be prioritized.

어린이집 원장의 서번트 리더십과 보육교사의 조직시민행동 간의 경로모형 검증: 보육교사의 조직몰입과 조직냉소주의를 중심으로 (The verification of path model on director's servant leadership and childcare center teacher's organizational citizenship behavior: Focused on teacher's organizational committment and cynicism)

  • 민하영
    • 한국생활과학회지
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    • 제23권4호
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    • pp.587-598
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    • 2014
  • The study aimed to define the paths through which director's servant leadership, childcare center teacher's organizational committment and organizational cynicism affected teacher's organizational citizenship behavior and determined their effects. The subjects for this study were 545 teachers of the childcare centers located in Daegu and Kyoungbuk district. The collected data were analyzed with SPSS 19.0 and AMOS 8.0. The results showed 1) The director's servant leadership, teacher's organizational committment and organizational cynicism influenced directly on organizational citizenship behavior. 2) The director's servant leadership influenced directly on teacher's organizational committment and organizational cynicism. 3) The director's servant leadership influenced indirectly on organizational citizenship behavior by teacher's organizational committment and organizational cynicism.

지방공무원의 직무자율성이 조직시민행동에 미치는 영향: 조직공정성의 매개효과와 자기효능감의 조절효과 분석 (Effect of Job Autonomy of Local Government Officials on Organizational Citizenship Behavior: Mediating Effect of Organizational Justice Perception and Moderating Effect of Self-Efficacy)

  • 진윤희
    • 한국콘텐츠학회논문지
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    • 제21권10호
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    • pp.494-507
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    • 2021
  • 본 연구는 경기도 소재 지방자치단체 공무원 312명을 대상으로 직무자율성과 조직시민행동의 관계에 관한 가설검증을 위해 회귀분석을 수행하였다. 조직공정성 인식의 매개효과와 자기효능감의 조절효과 분석을 위해서는 경로분석을 실시했다. 분석결과를 살펴보면 첫째, 조직구성원들이 인식하는 직무자율성의 정도가 높을수록 조직시민행동이 긍정적(+)인 관계임을 확인하였다. 둘째, 절차공정성은 자율성과 조직시민행동과의 관계에서 부분매개효과가 확인되었다. 반면 분배공정성은 자율성과 조직시민행동과의 관계에서 매개효과가 기각되었다. 셋째, 자기효능감은 절차공정성 인식이 직무자율성과 조직시민행동 사이의 매개적 역할을 조절하였다. 넷째, 자기효능감은 직무자율성과 조직시민행동 사이에서 조절역할을 하는 것으로 분석되었다. 본 연구의 결과는 지방공무원들의 조직성과를 높이기 위한 조직시민행동의 선행요인을 통해 조직행태이론의 발전에 기여할 것으로 사료된다.

어린이집 원장의 서번트 리더쉽이 교사의 조직시민행동에 미치는 영향: 교사의 심리적 임파워먼트를 매개변인으로 (The Relationship between Directors' Servant Leadership and Teachers' Organizational Citizenship Behavior: The Mediation Effect of Teachers' Psychological Empowerment in Childcare Centers)

  • 양희정;민하영
    • 한국생활과학회지
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    • 제22권6호
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    • pp.547-557
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    • 2013
  • The purpose of this study was to investigate the relationship between directors' servant leadership, teachers' organizational citizenship behavior and psychological empowerment in childcare centers. The subjects were 479 teachers employed in childcare centers in Daegu and Gyeongbuk Province. Questionnaires, which required self-report by teachers, were used to investigate directors' servant leadership, teachers' organizational citizenship behavior and psychological empowerment. The collected data were analyzed by mean of Pearson's correlation, simple regression, hierarchial regression, by the use of SPSS Win 19.0. The results of our study was as follows. First, directors' servant leadership had a direct effect on teachers' organizational citizenship behavior. Second, teachers' psychological empowerment had a direct effect on teachers' organizational citizenship behavior. Third, directors' servant leadership had an indirect effect on teachers' organizational citizenship behavior mediated by teachers' psychological empowerment. Therefore, teachers' psychological empowerment partially mediated the relationship between directors' servant leadership and teachers' organizational citizenship behavior.

The Effects of Job Characteristics on Leadership Awareness and Organizational Citizenship Behavior: Focused on the Role of Motivating Potential Score

  • Choi, Beet-Na;Cho, Hee-Young;Yang, Hoe-Chang
    • 융합경영연구
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    • 제6권2호
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    • pp.21-29
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    • 2018
  • Purpose - This study aimed to check the influence of job characteristics of members of small and medium businesses on authentic leadership awareness of superiors and organizational citizenship behavior, and if the MPS between awareness of authentic leadership and organizational citizenship behavior mediated. This study aimed to find the influence of job characteristics of SMEs members on leadership awareness and organizational citizenship behavior, and the role of motivating Potential Score. Research Design, Data, and Methodology - Total of 150 valid questionnaires were collected. Frequency analysis, descriptive statistical analysis, correlation analysis, simple & multiple regression analysis, and 3-step mediated regression analysis were conducted. Results - The sub-factors of job characteristics all had positive influence on authentic leadership except skill variety and positive awareness on authentic leadership enhances organizational citizenship behavior of members. Also, MPS partially mediates awareness of authentic leadership and organizational citizenship behavior. Conclusion - Providing skill variety such as expanding jobs to members of SMEs does not have influence of positive leadership awareness of leaders and partial mediation of MPS means that job characteristics along with positive leadership awareness on superiors enhance organizational citizenship behavior and contributes in developing the organization.

조직시민행동이 비윤리적 친조직행동에 미치는 영향: 마키아벨리즘의 조절효과 (Effect of Organizational Citizenship Behavior on Unethical Pro-organization Behavior Focused on the Moderating Effect of Machiavellism)

  • 송기륭;김경석
    • 아태비즈니스연구
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    • 제14권4호
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    • pp.205-216
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    • 2023
  • Purpose - The purpose of this study was to examine the effect of organizational citizenship behavior on unethical pro-organization behavior considering two sub-dimensions of organizational citizenship behavior such as citizenship behavior for individual and citizenship behavior for organization. In addition to this, this study was to identify of the moderating effect of machiavellism. Design/methodology/approach - This study collected 269 sample questionnaires from employees who are working for Korean companies. To examine the hypotheses, this study used hierarchical regression analysis. Findings - First, results showed that there is a significant positive effect of citizenship behavior for organization on unethical pro-organization behavior, but citizenship behavior for individual did not have any significant effect on unethical pro-organization behavior. Second, same with the previous results, machiavellism only had its significant moderating effect on the relationship between citizenship behavior for organization and unethical pro-organizational behavior, not on citizenship behavior for individual. The moderating effect strengthened the positive relationship. Research implications or Originality - Although organizational citizenship behavior and unethical pro-organization behavior are studied many times, but there is no research examining the relationship between these two concepts. these two concepts share the figure that these behaviors are pro-organizational. The only differences between the two is ethical or not. So, this study identified the relationship and moderating effect of machiavellism. In doing so, this study provided novel implications for the researchers of this filed.

Linking Perceived Organizational and Supervisor Support to Turnover Intention and Organizational Citizenship Behavior for Thai: The Mediating Role of Organizational Commitment

  • Cheewakiatyingyong, Boonyanuch;Song, Kye-Chung
    • 아태비즈니스연구
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    • 제6권2호
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    • pp.35-61
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    • 2015
  • This study deals how employees' perceptions of being supported by their organizations and supervisors may lead to organizational commitment and this commitment affects turnover intention and organizational citizenship behavior in the context of Thai industrial firms. The sample consists of Thai employees working in manufacturing firms which Koreans operate in Thailand. In line with social exchange theory, this study indicated that employees who felt that their organizations and supervisors valued their contribution and cared about their well-being would be more likely to have lower level of turnover intention and higher level of organizational citizenship behavior. Moreover, it was found affective and normative commitment partially mediated the effect of perceived organizational and supervisor support on organizational citizenship behavior. This study enhances our understanding about the roles of organizational commitment in the Thai workplace, and provides some practical implications how to manage Thai employees.

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