• 제목/요약/키워드: Organization evaluation

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A Contingency Approach to KM Evaluation : Developing Two-Dimensional Instruments (지식경영 현황진단의 상황적 접근 : 이차원 진단측정도구 개발)

  • Yang, Sung-Byung;Koh, Joon
    • Knowledge Management Research
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    • 제9권1호
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    • pp.23-38
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    • 2008
  • This study develops a framework and instruments to diagnose the current knowledge management(KM) status of an organization and to suggest future KM implementation directions. Based on the comprehensive review of KM literature and KM case studies, we derive three main aspects(strategic, social and technical aspect) and seven critical factors(KM strategy, knowledge worker, organizational strucuture, organizational culture, KM processe, organizational knowledge, and information technology) for the successful KM implementation. The instruments developed in this study include every specific measurement items of each critical success factor, which are expected to help not only suggest a context-sensitive KM strategy but also evaluate current KM status of a designated organization. By introducing two dimensions of KM evaluation(effectiveness and necessity), a more holistic and contingent view of KM can be assured. Academic contributions as well as practical implications are discussed. Study limitations and future research directions are also provided.

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A study on the Project Process Management System (PPMS) for the effective management of R&D projects (연구개발(R&D) 프로젝트의 효과적 관리를 위한 과정모형에 관한 연구)

  • 김홍범
    • Korean Management Science Review
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    • 제12권3호
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    • pp.45-60
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    • 1995
  • This study examines a normative model of project management systems, PPMS, to provide information for directing R&D activity in order to increase R&D productivity. The PPMS (Project Process Management System) is a disciplined and systematic framework to manage R&D projects effectively and efficiently under the assumption of a strategic decision making and long-range planning. The purpose of PPMS is to provide for the management of research organization at different levels an effective management tool; first, for the planning system which deals with rational selection and authorization of R&D projects, second, for the control system which concerns monitoring and controlling the execution of R&D projects, and finally, for the evaluation system which attains evaluation of the performance results of R&D projects and determination of the necessary follow-up. A view for the future development of project management within the context of a project-performing organization is also elaborated to exhibit the progress and phase description of the project management system.

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A Study on the Efficiency Evaluation on Service Organization using the DEA Model (DEA모델을 이용한 서비스 조직의 효율성평가에 관한 연구 : 대학 교육 서비스 조직을 중심으로)

  • Um, Kyoung-A;Kim, Youn-Sung;Km, Mi-Young
    • Proceedings of the Korean Society for Quality Management Conference
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.147-161
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    • 2009
  • This study uses data envelopment analysis(DEA) to examine the relative efficiency in the production of research of 414 Korean universities utilizing the Ministry of Education, Science and Technology Report(MESTR) focusing on the 2009. This study has examined DEA and how it measures the efficiency of university units. This study has also useful suggested various approaches to advance efficiency and can provide substantial guidance for increasing the competitiveness between universities, through identifying problematic areas with the input factors and by doing so improving the output factors.

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Hierarchically Associated Quality Performance Measurements in Quality Management (계층유대에 의한 품질경영 성과측정)

  • Shin, Wan-Seon
    • Journal of Korean Society for Quality Management
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    • 제27권2호
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    • pp.163-182
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    • 1999
  • Performance measurement is increasingly becoming a vital issue for promoting quality management within an organization. This research proposes a new performance measurement approach, called the Hierarchically Associated Performance Measurement, for the organizations which emphasize long term quality th겨st through a balanced interface between the quality efforts of various units. The proposed approach is unique in that it considers relationships between internal quality activities and national quality award criteria and that it identifies and utilizes the quality responsibilities of functional units in order to encompass organizational roles in the evaluation process. The approach is illustrated via a numerical evaluation of a fictitious organization.

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Business Modeling Focused on the Viewpoint of Goal and Customer (목표 및 고객 관점에서의 비즈니스 모델링)

  • Byun, Dae-Ho;Iijima, Jun-Ichi
    • IE interfaces
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    • 제18권2호
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    • pp.193-204
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    • 2005
  • The modeling of business processes is key component of any improvement or re-engineering endeavor. Present trends of business modeling methodologies are to include the social context of an organization. Although various methodologies have been developed specially for the business process field and have a social context, it is not in terms of goals and customers, but processes, activities, and tasks. We describe our stance on business process modeling, based on the viewpoint of goal and customer. First, we formalize a goal-oriented business process model and its evaluation mechanism. Second, we propose a methodology of business process modeling, which starts from perceiving and describing interactions between organization and customer from the customer's viewpoint.

A Study on positive application of the evaluating method of R & D organizations (연구조직 평가기법의 실증적 활용에 관한 연구)

  • 이병민;윤석기
    • Journal of Technology Innovation
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    • 제3권1호
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    • pp.133-155
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    • 1995
  • It is difficult to develop objective evaluation techniques for the productivity in an R&D organization because there exists such as time lag between inputs and outputs, difficulties of measuring the influencing factors and results of a research and of comparing R&Ds with other objects towards innovation, and problems in identifying analysis elements. Particularly, governmental research institutes, pursuing publicity, have more difficulties in evaluating research achievement than the private ones. In evaluating the productivity of R&D organizations, this study aims at practically using the quantitative evaluation techniques by applying them to the public as well as private institutes. This will be finally contributing to decision making for effective management of R&D organization.

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An Evaluation Methodology of Information Systems in Business Contingency Planning (업무연속성 계획 수립을 위한 정보시스템 평가 연구)

  • Choi, Myeonggil
    • Journal of Information Technology Applications and Management
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    • 제23권1호
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    • pp.119-128
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    • 2016
  • Growing threats from environments and natural disasters cause information systems to suspend the operation of business. To assure the continuity of business, information systems should not halt in the emergency. This paper suggests an evaluation method for importance of information systems and verifies the method in a real organization. The results to the study can be utilized for establishing business continuity of organizations.

A Study on the Critical Elements in the Commentaries on Competition of the Hospital Architecture in Germany (독일 병원건축 설계경기의 심사평에 나타난 평가항목에 관한 연구)

  • Cho, Ja Yeon
    • Journal of The Korea Institute of Healthcare Architecture
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    • 제9권1호
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    • pp.53-60
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    • 2003
  • In this study, I investigate the critical evaluation elements at the architectural competition held nationwide in Germany. These evaluation elements, which can be regarded as the important design evaluation criteria, are selected by the design competition committee. Generally, in Germany the design competition committee consist of professors and famous architects who have theoretical and practical abilities with their own office. I classify and analyze the critical evaluation elements of seventy committee members, working on the selected nine prize-winners in Germany from 1997 to 2001. I conclude that the critical evaluation elements, ordered by frequency are : (1)circulation, (2)context, (3)function, (4)landscape & outside space, (5)organization of space, (6)arrangement of building, (7)form, arrangement of building, (7)form, (7)growth & change, (9)elevation design, (10)utilization of natural light. These design evaluation growth & change, (9)elevation design, (10)utilization of natural light. These design evaluation criteria for Hospital Architecture in Germany also can be applied to the evaluation methods of the korean Healthcare facility design.

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An Evaluation of Website Information Architecture for Old Adults: Focused on Organization and Labeling System (고령층을 위한 웹 사이트 정보 구조 평가: 조직화 체계와 레이블링 체계를 중심으로)

  • Seo, Jiwoong;Kim, Heesop
    • Journal of the Korean Society for information Management
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    • 제33권1호
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    • pp.181-196
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    • 2016
  • The objective of this study is to evaluate the organization system and the labeling system of information architecture of a website for the elderly. To achieve this aims, we selected a representative website, i.e., Naver, and the participants were conducted given three types of search tasks using their own information literacy skills and they were answered to the questionnaire and an additional interview, if necessary. A total of 74 valid data were collected through the experiment, and we analyzed the data using SPSS Ver. 20. It revealed that Naver received a positive evaluation in the organization system aspect, particularly its systematic subject categorization and chronological browsing mechanisms. Old adults were preferred the icon-based labeling than the text-based labeling system, and showed a significant difference among their academic backgrounds.