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http://dx.doi.org/10.3743/KOSIM.2016.33.1.181

An Evaluation of Website Information Architecture for Old Adults: Focused on Organization and Labeling System  

Seo, Jiwoong (경북대학교 문헌정보학과 대학원)
Kim, Heesop (경북대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.33, no.1, 2016 , pp. 181-196 More about this Journal
Abstract
The objective of this study is to evaluate the organization system and the labeling system of information architecture of a website for the elderly. To achieve this aims, we selected a representative website, i.e., Naver, and the participants were conducted given three types of search tasks using their own information literacy skills and they were answered to the questionnaire and an additional interview, if necessary. A total of 74 valid data were collected through the experiment, and we analyzed the data using SPSS Ver. 20. It revealed that Naver received a positive evaluation in the organization system aspect, particularly its systematic subject categorization and chronological browsing mechanisms. Old adults were preferred the icon-based labeling than the text-based labeling system, and showed a significant difference among their academic backgrounds.
Keywords
information architecture; organization system; labeling system; old adults; website; Naver;
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