• Title/Summary/Keyword: Organization Theory

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A Contingent Study of Information System Planning (정보시스템 계획의 상황적인 연구)

  • Cho Hyun-Dal
    • Management & Information Systems Review
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    • v.4
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    • pp.137-159
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    • 2000
  • Recently, the importance of ISP(Information System Planning) has been increased because of rapid change and severe competition in business environments. Furthermore, the role of IS in the organization has included not only the supportive activities but also the strategic activities. Organizations can get the competitive advantages through the strategic use of IT by establishing effective and systematic ISP implementation. The main focus of this study is investigate the relationship among three subunits(organizational factors, the role of IS and effective ISP) based on the contingent settings which the process of ISP is implemented. The reasons that conceptual framework of this study is based on the contingent theory are as follow: First, ISP process itself has a series of complicated work which various elements in a company are involved. ISP externally must have the process to evaluate information technology (technology related with IS). Internally ISP process has a serious of works including determining information requirements to develop successful IS for other functional departments and identifying strategic opportunity of IS aligned with business strategy. Secondly, the activity of ISP is occurring on the continual basis. Business environments in which ISP process has implemented are changing continuously. Specific ISP methodology which was appropriate in a certain period of time does not work any more because of the rapid changes in business environments. For this reason managers can hardly expect successful ISP without considering external environments or internal environments such as organizational or management side. For this study, 240 survey questionnaires were mailed and 71 questionnaires were returned. 57 samples were used for the final analysis and 14 samples were excluded from analysis in that they didn't exercise official and systematic ISP. As the result of analysis, among the internal factors(organizational size, time frame of decision making, budget, management style, organizational culture) organizational culture, management style and time frame of decision making are identified as contingent factors on the effective ISP. The result of this study may have meaning in suggesting the way to develop effective ISP through the formalization of business process, more favorable users attitude toward IS and selection of an appropriate ISP methodology.

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Comparative Analysis of Models for Measuring Consumer Satisfaction in Health Care Organization (병원 고객만족도 측정방법에 대한 비교분석)

  • Lee, Sun-Hee;Choi, Kui-Son;Kang, Myung-Guen;Cho, Woo-Hyun
    • Journal of Preventive Medicine and Public Health
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    • v.34 no.1
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    • pp.55-60
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    • 2001
  • Objectives : The SERVQUAL scale is based on gap theory, which suggests the difference between consumers' expectations and the quality of the medical service actually received. However, problems in the implementation of the SERVQUAL scale have been identified by several researchers. Some researchers have proposed a simple performance-based measure (SERVPERF) or au exportation-controlled performance-based measure(Non-Diff) as alternatives to the SERVQUAL scale. On the basis of the theoretical concerns discussed, we examined the capability of each of the three scales(SERVQUAL, Non-Diff, SERVPERF) to explain variations in consumer satisfaction. Methods : Data was gathered from a self-administered questionnaire in a 430 bed hospital. Questionnaires evaluating medical services were distributed to 180 ambulatory patients. A total of 167 usable questionnaires were gathered. The questionnaire was composed of 10 expectation, performance and expectation-controlled performance items. In addition, overall satisfaction and purchase intention were measured. Results : Compared with the SERVQUAL scale, the Non-Diff and SERVPERF scales better explained the observed variations in consumer satisfaction(SERVOQUAL, $R^2=0.29;\;Non-Diff,\;R^2=0.51;\;SERVPERF,\;R^2=0.48$) and purchase intention(SERVQUAL, $R^2=0.22;\;Non-Diff,\;R^2=0.33;\;SERVPERF,\;R^2=0.34$). Conclusion : The maier conclusion from our study is that the Non-Diff and SERVPERF scales are more efficient in assessing consumer satisfaction than the SERVQUAL scale. Therefore we suggest that consumer satisfaction he measured by the Non-Diff or SEVPERF scales.

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A Study on the Reference Evaluation Applying Conjoint Analysis of the Marketing Research (마케팅조사의 결합분석법을 활용한 참고봉사의 평가에 관한 연구)

  • Bae Soon Ja
    • Journal of the Korean Society for Library and Information Science
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    • v.21
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    • pp.141-168
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    • 1991
  • The Purpose of this study is to explore and analyse ways of enhancing the effectiveness of reference service through reference evaluation. Marketing research technique combined with pre-evaluation theory was applied in this study to find out information for practice the service based on current concept of reference service. Aims and results of this study can be summarised as follows: First, the evaluation of effectiveness of reference service should be conducted for the purpose of finding out the ways of increasing user's satisfaction. Second, the policy evaluation was understood as the appropriated evaluation concept. The policy evaluation in principle coincides with reference service in sense that the satisfaction of public should have priority and hence be the criterion of the evaluation. Third, marketing research based on recently developed 'marketing concept', which concentrates all its efforts to meet user's demand and attempt to acquire the information for better marketing management of non-profit organization such as library, is examined to find out the evaluation method practically applicable to the pre-evaluation of reference service. In this study , conjoint analysis was adopted as the method of pre-evaluation about reference service. The Reference Room of the Central Library Yonsei University, was selected as the arget sample to find out the expected condition for the maximization of the user's satisfaction from the reference service. Based on this example study, the analysis indicates as the most desirable combination for reference service in terms of the user's satisfaction is following condition: the younger librarian with aimable personality who displays willingness In his/her assistance, plus as the method of reference service, sufficient and practical introduction to the reference materials available, plus immediate and satisfactory result of the service, and finally a library equipped with inter-library use system.

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Study on the meaning of Architectural Growth in Carlos Jim$\acute{e}$nez's "House and Studio" (카를로스 히메네즈의 'House and Studio'에 보이는 생장성(生長性)의 지역적 의미에 관한 연구)

  • Ahn, Joon-Suk
    • Journal of the Korean Institute of Rural Architecture
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    • v.14 no.2
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    • pp.11-18
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    • 2012
  • Carlos Jimenez's 'House and Studio' was self-designed to fully function as both a home and workplace. Since its establishment in 1983, the installation has been continuously updated for almost 30 years solely under the guidance of the owner's life occurrences and routine needs. The additions and alterations succeeding the building's erection were executed to incorporate small yet symbolic fragments of the resident's memories and life episodes. The particularity of the 'House and Studio' can be compared with other residential remodeling and expansion projects in regards to certain key aspects. These means of comparison include, but are not limited to, building strictly under the direction of a master plan of development vs. allowing natural adaptations that comply with the resident's needs, rapid development vs. gradual advancement, the ornamenting by exposing showy features vs. the enhancing by addition of modest natural components, sustainability vs. sustenance, systematic room divisions vs. ambiguous spatial organization, possession as a materialized asset vs. preservation as a recollection of memories, and finally the recognition as one example of signature architecture vs. the witnessing of a maturing animated shelter. The given propositions can be further explained with the comprehension of Erich Fromm's theory of the 'Having' mode and 'Being' mode, two mechanisms that categorize the essence of human life. The 'Having' mode is described by the human greed for wealth, power, and influence, whereas the 'Being' mode is comprised of compassion, joy, and productivity. Fromm's thesis applies to the general sense of human life, but the ideas can be narrowed to accommodate the architectural standpoint. In architecture, the 'Having' mode can be translated to be the conspicuous form-oriented and self-contained object. The 'Being' mode, on the other hand, is transposed as the more natural form, incorporating the needs of the owner before commercialization. The growth of Jimenez's 'House and Studio' can be perceived as an architectural suggestion to the overcoming of human indifference caused by fixation on the 'Having' mode.

Recent Gold Exploration in Japan (최근 일본의 금 탐사동향)

  • Nakayama, Ken
    • Economic and Environmental Geology
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    • v.29 no.6
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    • pp.665-676
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    • 1996
  • Domestic metal mines have contributed to the national industrialization of Japan for over a century through their stable supply of raw materials. However, due to the changes which have taken place in the industries structure, mining industry has been shifted to downstream industries. At present, only three major mines are in production. In recent times, changing economic conditions have made it increasingly difficult to develop new base metal mines. Subsequently, the deposit type targeted has shifted from base metals to epithermal associated gold deposits which, if of sufficient grade and tonnage, can be economical. Accompanying the dramatic rise in the price of gold during the late 1970's, has been an increase in the geological information and our understanding of epithermal gold deposits around the Pacific rim region. In particular, the common acceptance of the plate tectonic theory and the correlation's between modem geothermal systems and fossil epithermal systems were most important developments. In 1988, the Mining Council authorized the domestic exploration of 19 districts, targeting epithermal gold mineralization. Since 1989 the Metal Mining Agency of Japan, semi-government organization, has been conducted gold exploration in such area. With new genetic concepts and new technologies, promising gold mineralization has been discovered. Two such areas which are at an advanced stage of exploration are Seta, in northern Hokkaido, and Noya, in central Kyushu.

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An Efficient Knowledge Base Management Using Hybrid SOM (하이브리드 SOM을 이용한 효율적인 지식 베이스 관리)

  • Yoon, Kyung-Bae;Choi, Jun-Hyeog;Wang, Chang-Jong
    • The KIPS Transactions:PartB
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    • v.9B no.5
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    • pp.635-642
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    • 2002
  • There is a rapidly growing demand for the intellectualization of information technology. Especially, in the area of KDD (Knowledge Discovery in Database) which should make an optimal decision of finding knowledge from a large amount of data, the demand is enormous. A large volume of Knowledge Base should be efficiently managed for a more intellectual choice. This study is proposing a Hybrid SOM for an efficient search and renewal of knowledge base, which combines a self-study nerve network, Self-Organization Map with a probable distribution theory in order to get knowledge needed for decision-making management from the Knowledge Base. The efficient knowledge base management through this proposed method is carried out by a stimulation test. This test confirmed that the proposed Hybrid SOM can manage with efficiency Knowledge Base.

An Exploratory Study on Buyer-Supplier Relationship in B2B with Internet (기업간 인터넷 전자상거래에서 구매자와 공급자간의 관계 형성에 관한 탐색적 연구: 건설부문 사례를 중심으로)

  • Kim, Hyo-Gun;Cho, Hyung-Seung;Choi, In-Young
    • Information Systems Review
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    • v.5 no.2
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    • pp.169-182
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    • 2003
  • The growth of electronic commerce make business to business electronic commerce market grow dramatically due to dramatic decrease of transaction cost and increase of productivity. It also influences the way of building transaction relationship between buyers and suppliers. This study tends to prove electronic market theory for Internet based 13213 commerce. We observe and analyze the implementation and usage patterns of procurement system of I company. The result shows that even through Internet enable many buyers and suppliers to participate and transact each other, the transaction pattern is different according to asset specificity and uncertainty as follows. First, with adoption of internet, the product with the higher asset specificity rather than lower asset specificity can be easily purchased. Second, Internet doesn't make any significant influence on the transaction of the product with higher uncertainty. But, organization's pre-audit process can indirectly influence on the decrease of the transaction uncertainty.

A Study on the Important Factors for Accounting Information Quality Impact on AIS Data Quality Outcomes (회계정보 품질에 영향을 미치는 요인이 회계정보시스템 데이터 품질에 미치는 영향)

  • Kim, Kyung-Ihl
    • Journal of Convergence for Information Technology
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    • v.9 no.12
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    • pp.24-29
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    • 2019
  • AIS is one of the most critical systems in any organization. Data quality plays a critical role in a knowledge-based economy. The objective of this study is to identify the most important factors for accounting information quality and their impact on AIS data quality outcomes. This study includes an extensive literature review to identify a set of CSF for data quality. The study uses empirical data to test the research hypothesis and resluts show that the top three most important factors that affect AIS's data quality are toop management commitmentm the nature of the AIS and input controls. The study further uses regression analysis to test the effect of those factors on AIS data quality, finding that there is a significant positive relationship between the perceived performance of the three factors and AIS data quality putcomes. To be develop to AIS data quality further study for CSF's control methodology is necessary.

Introduction of the STPA Mechanism to Derivation of Risk Scenarios for Establishment of Disaster Reduction Activity Plans (재해경감활동계획 수립에 위험 시나리오 도출을 위한 STPA기법 도입)

  • Kim, Sang Duk;Lee, Seok Hyung;Kim, Chang Soo
    • Journal of the Society of Disaster Information
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    • v.16 no.4
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    • pp.784-795
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    • 2020
  • Purpose: This study intends to review the risk assessment procedures specified in the corporate disaster management standard. Method: The requirements for each stage of risk assessment stipulated in the corporate disaster management standard were identified, the case of application of the organization'A' and the partner companies were reviewed, and the risk assessment procedure in line with the requirements was reviewed. Result: It was reviewed that it was necessary to clearly define the method and procedure for deriving risk scenarios, which are the requirements of the corporate disaster management standard, and to introduce a standardized procedure for deriving risk scenarios. Conclusion: A method of deriving risk scenarios was implemented by applying the STPA technique based on the system theory for power generation fuel supply and demand, and it was suggested that the STPA technique be reflected in corporate disaster management standards as a risk scenario derivation technique for the establishment of a disaster reduction activity plan.

An Effect of Technostress After-Work Hours on Turnover Intention

  • Lee, Sae Bom;Tang, Min-Yan;Suh, Yung Ho
    • Journal of the Korea Society of Computer and Information
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    • v.26 no.12
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    • pp.169-177
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    • 2021
  • Based on the technostress theory, this study aims to explore the effect of technostress caused by the use of social media during or after work hours on job turnover intention. This study conducted an online survey targeting 341 Chinese WeChat users. According to the results of the structural model analysis, role overload, role conflict, and work invasion that occur during work affect technostress, and social interaction overload, invasion of private life, and Fear of Missing Out (FoMO) that occur after work have a effect on technostress as well. Technostress occurring during work did not appear to have an effect on turnover intention, but technostress occurring after work was found to have a positive effect on turnover intention. It is expected that this study will be used as a basic data for the correct use of social media within an organization.