• Title/Summary/Keyword: Organization

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A Study on the Activity Improvement Plan for Consumer ADR of Non-Government Consumer Organization (민간 소비자단체의 자율분쟁조정 활성화방안)

  • Kim, You-Jin;Kim, Si-Wuel
    • Journal of Families and Better Life
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    • v.25 no.4
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    • pp.197-216
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    • 2007
  • The Purpose of this research is to perform survey on employees of Non-Government Consumer Organization and interview with ADR personnel from Korean Consumer Protection Board to have thorough grasp of problems among consumer ADR. Also come up with plan that will activate Non-Government Consumer organization ADR. Result of this research states following remarks as solution First, consumers from Seoul and Gyeonggi area is the only people who use ADR in Non-Government Consumer organization, so other local governments need to concentrate on consumers from rural area to take advantage of the service. Second, low activity of ADR and legal procedure support compare to other services provide from Non-Government Consumer organization. Third, statistic shows that employees from Non-Government Consumer organization recognize importance of consumer's ADR and government's support as well as enforcement of law. Forth, the preparation of Consumer ADR in Non-Government Consumer organization, selecting committee is the most important procedures are reinforce human resource, improvement of organization structure. Fifty, order to establish Consumer ADR in Non-Government Consumer organization, recruit professional manpower is the priority and financial support is also important. All these result would help improve the activity of ADR in Non-Government Consumer organization, which will lead the organization to be more professionalize, globalize and able to segment the market. Further more, Non-Government Consumer organization would develop better ways to take itself to another level to provide better service. Also, create an institution that will help consumer's dispute and legal procedure. It will prevent future victims and protect consumer's right.

Relation among Organization Citizenship Behavior, Organization Commitment and Customer Orientation of Casino Employees (카지노 직원의 조직시민행동, 조직몰입 및 고객지향성 간의 관계)

  • Lee, Jin-Young;Lee, Chae-Eun
    • The Journal of the Korea Contents Association
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    • v.12 no.2
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    • pp.429-438
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    • 2012
  • The purpose of this study was to investigate the effects of organization citizenship behavior of casino employees and organization commitment, organization commitment and customer orientation, organization citizenship behavior and customer orientation. In order to analyze data of this study, a questionnaire survey was conducted with employees of casino in Gangwon-do. This study considers organization citizenship behavior of casino employees and examines the method of enhancement of organization citizenship behavior, organization commitment and customer orientation for development of casino industry. The results of the study were as follows. First, organization citizenship behavior had a statistically significant effect on citizenship, sportsmanship. Second, organization commitment had a statistically significant effect on customer orientation. Third, altruism and sportsmanship had statistically significant effects on customer orientation, citizenship had a statistically significant effect on satisfaction of customer need, conscientious action had a statistically significant effect on customer reception service.

A Study on the Factors Influencing of Learning Organization and Organizational Effectiveness (학습조직의 영향요인과 조직유효성에 관한 연구)

  • Han, Jin-Hwan
    • Proceedings of the Korea Contents Association Conference
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    • 2006.05a
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    • pp.103-108
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    • 2006
  • The purpose of this paper is to study of improve the organizational performance and survival with the changes of the circumstances or in pursuit of improving the organizational effectiveness through the learning organization, the organizational culture was inspected with the condition precedent of the learning organization. The result of this empirical study is summarized as followings. First, The learning organization has a positive effect on the organizational effectiveness. The knowledge and experience accumulated by the learning organization improve the official satisfaction. Second, in the organizational culture of the learning organization, developmental and rational culture has positive effect on the learning organization, but hierarchical and group culture has no effect on the learning organization. Therefore, To establish the learning organization through the organizational learning, all managers realize the importance of developmental and rational culture because the organizational effectiveness is significant when the organization change is new.

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Skill Uniqueness, Organizational Reputation and Interpersonal Trust between Virtual Organizations Participants and Organizational Efficiency (가상조직 참여자 간의 기술특성, 조직평판과 대인신뢰에 대한 지각과 조직 효율성)

  • Nam, Ki-Chan;Park, Yang-Kyu;Park, Kyung-Kyu
    • Asia pacific journal of information systems
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    • v.13 no.3
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    • pp.1-21
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    • 2003
  • Facing competitive and complicated business environment, many companies are developing new and diverse organization forms not only to overcome to minimize costs and risks but also to maximize the efficiency of an organization. Virtual organization is one of the representative forms allowing firms to create this value though a link of core competency among firms. In order to explain the performance of virtual organization in terms of efficiency, this study utilizes a concept of trust since it is recently considered as one of core concept to enhance the cooperative performance between firms and also virtual organizations success or failure can not be properly explained by traditional transaction-cost based economic point of view. Based on previous literature this study derives three success factors, organizational reputation, skill Uniqueness, and interpersonal trust and studies how three factors influence on the efficiency of virtual organization. Findings conducted with a questionnaire survey are as follow: first, organization reputation and skill uniqueness between virtual organization's transaction parties are important elements in the success of virtual organization. Second, interpersonal trust affected by organization reputation and skill uniqueness decides virtual organization's efficiency.

A Study on the Effect of the Level of Learning Organization on Satisfaction of Learning Organization Support Project (학습조직 구축수준이 학습조직화 사업 만족도에 미치는 영향)

  • Lim, Sang-Ho
    • Industry Promotion Research
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    • v.1 no.1
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    • pp.51-57
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    • 2016
  • This study verified the effect of the level of learning organization on satisfaction of learning organization support project and the moderating effect of charismatic leadership. The level of learning organization positively affected satisfaction of learning organization support project. Especially, personal mastery affected creating&spreading knowledge and financial performance, system thingking affected building learning infra, shared vision affected learning culture&activity, teamwork and financial performance. Also, charismatic leadership partially moderated the effect of learning organization. This study provided implications to manage successful learning organization by analyzing causal relationship between learning theory and practical corporate performance.

A Study on the Reform Direction for Fisheries Administration Organization (수산행정조직의 개혁방안에 관한 연구)

    • Journal of Korean Port Research
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    • v.13 no.2
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    • pp.233-244
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    • 1999
  • The world views the sea newly for the supplementation of the limited land resources and extension of the national territory especially the sea is changing from the period of the free availability to that of the sea control y the coastal nations in step with the announcement of the marine laws in November 16.1994. Therefore Korea is changing strang fisheries nation the fact is that korea cannot effectively cope with changing fisheries situation and various fisheries difficulties because the fisheries policy system is dispersed to each parts of the government. Therefore I tried to present a theoretical basis by studying in the fisheries administration organization. The vision of Ministry of Maritime Affairs and Fisheries is as follow: a coastal fishery must be able to reproduction change of fishery structure must be able to raising fishery consumption of fishery must be able to improvement live of fishing village must be able to betterment overseas fishing grounds must have to security. The results of this study is as follow: fisheries administration organization must be reform of organization for changing under the all situation fisheries administration organization must be reform of entrepreneurial organization fisheries administration organization must be reform of customer driven organization fisheries administration organization must be reform of competitive organization.

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A Study on the Effect of Maintenance Organization over Maintenance Performance Index : Based on Paper Industry (보전조직이 보전성과지표에 미치는 영향에 관한 연구 : 제지산업을 중심으로)

  • Ku, Sung Tae;Kim, Chang Eun
    • Journal of Korean Institute of Industrial Engineers
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    • v.39 no.6
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    • pp.599-608
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    • 2013
  • This study is intended to propose optimal maintenance organization to process industry, especially paper industry by analyzing maintenance organization of paper industry and finding out how the maintenance organization and the allocation of maintenance resources influence maintenance performance indices here in this paper. In this study, we analyzed the maintenance organization in detail and studied correlation between maintenance organization and equipment failure rate for the major top six domestic paper-mills in market share. According to the study, the maintenance organization has been changed in accordance with its business environment, but its performance was different by both the allocation way of maintenance resources and the structure of maintenance organization. For paper industry, whose availability is the most important key index that determines the success or failure of a business, it turns out to be the most effective strategy that operates the combination maintenance combined central maintenance with area maintenance and allocates the maintenance resources mainly for preventive maintenance. In particular, it turned out to be that there is the strong positive correlation between the rate of shift workers and the equipment failure rate. The results of this study is not limited to paper industry, but expandable to other industry. So it is expected that the direction of the maintenance organization would be given to the company which is struggling to improve its availability.

The Impact of Ethical Leadership on Employees' Innovative Behaviours

  • KIM, Chan-Eon;LEE, Bum-Suk;LEE, Jaemin
    • The Journal of Economics, Marketing and Management
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    • v.9 no.4
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    • pp.19-30
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    • 2021
  • Purpose: This study aimed to examine how a superior employee's ethical leadership affects members' innovative behaviors, mainly on organization-based self-esteem. It also aimed to verify the mediating effect of organization-based self-esteem in the process that ethical leadership affects members' innovative behavior in distribution-related organizations. Research design, data and methodology: After collecting materials from companies' executives and staff members in distribution-related organizations located in Seoul, South Korea, a research hypothesis was analyzed. Results: A superior employee's ethical leadership affects a positive (+) effect on innovative behaviors of the organization's members and the study confirmed that the relation of this effect was mediated by organization-based self-esteem. It means that the possibility that an organization's members will do innovative behaviors will be increased if a leader conducts ethical leadership. It also means that a leader with ethical leadership enables an organization's members to pay attention all the time and be awake for their work environment. Conclusions: The result of this study discusses how ethical leadership affects innovative behaviors of an organization's members from the perspective of organization-based self-esteem and has a theoretical implication that it has empirically examined it. More importantly, it has a theoretical implication because it verified how this effect was made using organization-based selfesteem and flexible human resource management.

The New Paradigm of Management in Design Organization: The Reality of Bottom-line Effectiveness in Design Organization's Management Needs

  • Choi, Seung-Pok
    • International Journal of Contents
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    • v.7 no.4
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    • pp.90-97
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    • 2011
  • This study identifies how management theory and philosophy work in conjunction with and support one another as both are critical to understanding leadership concepts and viewing the design organization holistically in terms of organizational behavior and performance. This paper analyses data from an in-depth single-case study at management in interior design organization in Korea. Two new 'most efficient and effective way' to achieve the goals of the design organization has been launched. The first was organizational behavior and performance, and the second a needed new paradigm of management skills. Organizational culture affects organizational effectiveness in design because it can (a) provide an organization with a competitive advantage, (b) improve the way an organizational structure works, and (c) increase the motivation of designers to pursue organizational interests. Moreover, the result of research creates paradigm of thinking that how leaders in the design organization need to focus on innovative and strategic systems to gain competitive advantage and enter global markets; a key inter-organizational cooperation strategy to achieve a targeted goal.

The Relationship Between Self-Differentiation and Covert Narcissism in Terms of Teachers' Organization Citizenship Behavior in Childcare Centers (어린이집 보육 교사의 자기분화와 내현적 자기애에 따른 조직시민행동)

  • Min, Ha Young
    • Korean Journal of Child Studies
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    • v.34 no.5
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    • pp.115-126
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    • 2013
  • The purpose of this study was to investigate the relationship between self-differentiation and covert narcissism with organization citizenship behavior on the part of teachers in childcare centers. The subjects consisted of 522 teachers who worked in childcare centers in Daegu and Gyeongbuk Province. The data collected were analyzed by means of Pearson's correlation, and hierarchical regression, using SPSS Win 19.0. The results were as follows. (1) Self-differentiation was positively associated with organization citizenship behavior. However when covert narcissism was operating as control, self-differentiation was not associated with organization citizenship behavior. (2) Covert narcissism was negatively associated with organization citizenship behavior. (3) Between both covert narcissism and self-differentiation, only covert narcissism was associated with organization citizenship behavior. (4) There were observable interactional effects between self-differentiation and covert narcissism to organization citizenship behavior.