• Journal of Korean Ophthalmic Optics Society
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• v.19 no.1
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• pp.9-16
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• 2014

Purpose: In this study, we have compared and analyzed customers' and optometrists' notions regarding franchise optical shops and independent optical shops, so that this research proposes a new direction for the optical industry. Methods: A survey was conducted on 152 customer who visited optical shop and 50 optometrist in Ulsan. Results: With regard to franchise optical shop, customers answered as advantages the well-organized system and service, while as disadvantages high prices and lack of communication. The advantages of independent optical shop, on the other hand, were good communication, fair prices, professionalism, while the disdvantages were lack of service, poor interiors, old-fashioned trends. Optometrists answered that advantages of franchise optical shop were service, system, communication, and successive education, while the disadavantages were monotonous interiors, excessive events, and lack of communication. Optometrists also answered that advantages of independent optical shop were service, and communication, while the disadvantages were poor system, lack of events, poor interiors. Conclusions: We could conclude that it is reasonable for optometrists to consider the advantages of their competitors in order to enhance their communication skills and professionalism, which will promote a healthy competition between them.

• Journal of Korean Ophthalmic Optics Society
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• v.15 no.2
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• pp.161-167
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• 2010

Purpose: The aim of this study was to help the rapid and effective eye-tests of old patients by developing an optometric questionnaire for the elderly suitable for optical shops in Korea. Methods: We surveyed several previous studies about the age-related changes of the eye, and deduced 10 items which were appropriate for optometric eye-tests. Excluding the items that could be easily found in a routine eye-test and that was just physiological changes, we principally chose anomaly items which could be catched by simple oral questions. The questionnaire was mainly composed of clinically important items that were frequently observed. Results: To diagnose optometric symptoms related to eye-aging, we listed 15 questions on the questionnaire for the elderly. Each of the 15 questions was respectively about the decline in the amplitude of accommodation (no.1), anisometropia (no.2), xerophthalmia (no.3), muscae volitantes (no.4-5), dark adaptation (no.6) light and dark adaptation (no.7), contrast sensitivity (no.8), contrast sensitivity and anisometropia (no.9), contrast sensitivity and colour vision (no.10), the field of view (no.11), stereoscopic vision (no.12), colour vision (no.13), cataract (no.14), and presbyopia (no.15). Each question was easy to understand and related to the generally observed symptoms. Conclusions: Our optometric questionnaire for the elderly, which was developed by the procedure mentioned above, was expected to be a help for examining the aging eye and offer the basis of eye-tests of older patients in Korean optical shops.

• The Korean Journal of Vision Science
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• v.20 no.4
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• pp.403-411
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• 2018

Purpose : The purpose of this study is to analyze how the certain efforts of the optical shops affect on opticians' job satisfaction and organizational commitment, and to analyze how opticians' job satisfaction and organizational commitment affect on the customer orientation and to suggest the method of maintaining competitiveness. Methods : Two hundred opticians took participations on the surveys via the Internet survey method and social network system (SNS), and SPSS 18.0 statistics program was used for data analysis; frequency analysis, T-test, factor analysis, reliability analysis, and multiple linear regression analysis were conducted. Results : It is analyzed the differences on the job satisfaction and organizational commitment in accordance with type of optical shops, conducting 5 working days/week and flexible time. As a result, higher job satisfaction is presented with 5 working days/week. Relationships with co-workers statistically affect on job satisfaction positively and emotional labor and work overload statistically affect on job satisfaction negatively. In addition, relationships with co-workers and reward statistically affect on organizational commitment positively and emotional labor and work overload statistically affect on organizational commitment negatively. And opticians' job satisfaction and organizational commitment statistically affect on customer satisfaction positively. Conclusion : It is necessary for the optical shops to make an effort for their opticians to improve the job satisfaction and organizational commitment. And to do so, it is needed to form trusting and respecting relationships with co-workers or superiors. In addition, it is necessary to have continuous communication and education for opticians' self-management. Also, it is needed to establish an effective reward system.

• Journal of Korean Ophthalmic Optics Society
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• v.20 no.4
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• pp.405-414
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• 2015

Purpose: We analyse characteristics of optical shop customer's segmented market by using clustering analysis, and we expect it would be a useful indicator of marketing strategy for optical shops. Methods: Survey was conducted from March 10 to March 31, 2015. The survey asked customers who have visited optical shops in Seoul and Northern Gyeonggi-do regions, and analyzed by utilizing SPSS v.10.0 statistical package program. The analysing methods are frequency analysis, factor analysis about variable of values, clustering analysis for market segmentation, and crosstabs. Results: The market is segmented based on values. In the process of establishing marketing strategy, it is useful to establish strategy by classifying customers into 3 types of cluster; "middle level value oriented cluster", "high level value oriented cluster", "high level value oriented and non-religious cluster". In marketing strategy of progressive lenses, it turned out that the most important strategy is to target self-employed person in "middle level value oriented cluster". Conclusions: As a result of market segmentation by using clustering analysis, it was classified into 3 types of cluster, and we found that most important customer for progressive lenses is self-employed person in "middle level value oriented cluster" who is more than 41 years old.

• Journal of Korean Ophthalmic Optics Society
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• v.20 no.4
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• pp.425-435
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• 2015

Purpose: This study analyzed the names of optical shops currently used in Korea and is to investigate the optical shop names that customers prefer. Methods: We used the 351 names of optical shop all over the country as a sample, and surveyed 296 people aged between 20s~30s in Seoul and Gyeonggi provinces to collect the data. Results: The most used names are currently English names (54.4%) and names of with 2 syllables (30.5%) and 3 syllables (32.5%). For more than 4 syllables, the names included Eye (26.0%) and Glasses (24.3%) are being used a lot. For the name awareness, Korean names (63.0%) was the highest and followed by 1syllable (34.5%) and 5 syllables (20.9%). Conclusions: For the improvement of optical shop awareness, Korean name with 1 to 3 syllables and words related glasses are recommended.

• Journal of Korean Ophthalmic Optics Society
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• v.21 no.3
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• pp.181-189
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• 2016

Purpose: This study aims to understand effective brand naming process of an optical shop brand by a research of brand naming process of optical shop through creation of alternative. Methods: It investigated brand naming process such as character abstraction, target grasp, naming direction set, naming development and etc of an optical shop. It also looked into characteristics of alternative creation patterns such as words mix, typifier, sentence making, part words mix and etc and then, it investigated brand naming examples. Results: Creation of alternative is a phase of brand naming which has to be refined on the basis of creation of abundant alternatives and then to be developed to a brand name. This study suggested examples of brand names of optical shops which were made and adopted by creation of alternative. Conclusions: Creation of alternative in brand naming complies with concept, and it has systemic process and objective selection as an effective way in association of brand and searching words. It is necessary to have brand naming works through creation of alternative for the purpose of individual and strong brand name with desirable association and differentiation of an optical shop.

• Journal of the Optical Society of Korea
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• v.17 no.4
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• pp.328-335
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• 2013

Due to the rapid advancement of auto-refractor technology, most optometry shops provide refraction services. Despite their speed and convenience, the measurement values provided by auto-refractors include a significant degree of error due to psychological and physical factors. Therefore, there is a need for repetitive testing to obtain a smaller mean error value. However, even repetitive testing itself might not be sufficient to ensure accurate measurements. Therefore, research on a method of measurement that can complement auto-refractor measurements and provide confirmation of refraction results needs to be conducted. The customized optometry model described herein can satisfy the above requirements. With existing technologies, using human eye measurement devices to obtain relevant individual optical feature parameters is no longer difficult, and these parameters allow us to construct an optometry model for individual eyeballs. They also allow us to compute visual images produced from the optometry model using the CODE V macro programming language before recognizing the diffraction effects visual images with the neural network algorithm to obtain the accurate refractive diopter. This study attempts to combine the optometry model with the back-propagation neural network and achieve a double check recognition effect by complementing the auto-refractor. Results show that the accuracy achieved was above 98% and that this application could significantly enhance the service quality of refraction.

• Journal of Korean Ophthalmic Optics Society
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• v.21 no.3
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• pp.173-179
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• 2016

Purpose: This study is to help assist in the management of optical shops by using the importance sequence of optical shop selection attributes, which is related to the consumer's selection method of consumer, and by using the importance sequence of optical shop information sources which is related to a route for optical shop selection. Methods: Customer surveys were conducted from March 10 to March 31, 2015 targeting customers who have visited an optical shop in Seoul and Northern Gyeonggi-do regions. The analys method was descriptive statistics and data were analyzed by utilizing SPSS v.10.0 statistical package program. Results: The highest ranking five attributes among the importance of optical shop selection are "friendliness and politeness of staff", "cleanliness of an optical shop", "quick resolution of customer's complaints by staff", "eyes examination and glasses dispensing skill of staff", "customer's complaints and claims handling". The lowest ranking five attributes among the importance of optical shop selection are "provide free gifts", "scale or size of an optical shop", "opening time and closing time", "convenient parking facilities", "favorable countenance of staff". The two highestr ranking criteria among the importance of optical shop information sources are "previous utilization experience", "recommendation by a relative, a friend and a family etc". The two lowest ranking criteria among the importance of optical shop information sources are "advertisement" and "spatial exterior view of optical shop". Conclusions: It is shown that the important thing in management of an optical shop is an inner caliber like ability of ophthalmic optician, interaction with customers, and previous utilization experience rather than external factors like advertisement, exterior view, and bonus gift.

• Journal of Korean Ophthalmic Optics Society
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• v.19 no.4
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• pp.435-443
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• 2014

Purpose: The purpose of this study was to analyze the design identity visual elements of optical shop brand$\underline{s}$ in order to provide objective data necessary for optical shop brands' design development. Methods: This study examined the design identity concept of the optical shop brands and analyzed visual elements of brand design identity with a focus on the symbols of domestic franchise optical shops, type of a symbol mark, representation style of logo type, color usage, use or non-use of character, etc. Results: Many symbols were directly associated with the eyeglasses, such as eyeglasses and eyes, face and iris. Along with that, letters or figures were also observed. For the type of symbol, most types were found to have the designs that took spherical and word mark shapes. Particularly, the word mark type had English words more often than Korean words. For logo types, the gothic format was dominant. In relation to the thickness of letter, thick boldface type was commonly used. The combination of 2 degrees was the color frequency used most often in the optical shop brand design. For the frequency of color usage, black and red colors were used most often. Particularly, the orange color, as well as the black color, was also often used for the main color of symbols or logo types. Meanwhile, the characters were used only in some optical shop. Most characters were animals and expressed in the cartoon and graphical forms. Conclusions: Typifier, symbol mark, logo type, color, and character are the elements forming the basic development system for brand design identity. Systematic design is needed which clearly ensures the function and role along with the mutual consistency as a important visual component of the optical shop brand.

• International Journal of Advanced Culture Technology
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• v.6 no.3
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• pp.201-210
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• 2018

We constructed 3-D images by HMD (Head Mount Display) type and polarization technique through which a training instrument of binocular function based on clinical vision therapy was developed and investigated its demand. To design the instrument that performs Test- Diagnosis - (Prescription) - Training - Treatment we provided a customized training method for the trainers using optical IT instruments of binocular test. Through the contents and the instruments of the vision therapy technology developed in this work we can replace the current vision test instruments to those costing 60% lower price in eye clinics and eye glasses shops. By replacing the existing vision test instruments it is possible to create a new market of the vision therapy in vision training instruments.