• Title/Summary/Keyword: Opinion analysis

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Comparison of the Center for Children's Foodservice Management in 2012, 2014, and 2016 Using Big Data and Opinion Mining (2012년, 2014년과 2016년의 어린이급식관리지원센터에 대한 빅데이터와 오피니언 마이닝을 통한 비교)

  • Jung, Eun-Jin;Chang, Un-Jae
    • Journal of the Korean Dietetic Association
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    • v.23 no.2
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    • pp.192-201
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    • 2017
  • This study compared the Center for Children's Foodservice Management in 2012, 2014, and 2016 using big data and opinion mining. The data on the Center for Children's Foodservice Management were collected from the portal site, Naver, from January 1 to December 31 in 2012, 2014, & 2016 and analyzed by keyword frequency analysis, influx route analysis of data, polarity analysis via opinion mining, and positive and negative keyword analysis by polarity analysis. The results showed that nursery had the highest rank every year and education supported by Center for Children's Foodservice Management has increased significantly. The influx of data has increased through the influx route analysis of data. Blog and $caf\acute{e}e$, which have a considerable amount of information by the mother should be helpful for use as public relations and participation recruitment paths. By polarity analysis using opinion mining, the positive image of the Center for Children's Foodservice Management was increased. Therefore, the Center for Children's Foodservice Management was well-suited to the purpose and the interests of the people has been increasing steadily. In the near future, the Center for Children's Foodservice Management is expected have good recognition if various programs to participate with family are developed and advertised.

Sentiment Analysis for Public Opinion in the Social Network Service (SNS 기반 여론 감성 분석)

  • HA, Sang Hyun;ROH, Tae Hyup
    • The Journal of the Convergence on Culture Technology
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    • v.6 no.1
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    • pp.111-120
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    • 2020
  • As an application of big data and artificial intelligence techniques, this study proposes an atypical language-based sentimental opinion poll methodology, unlike conventional opinion poll methodology. An alternative method for the sentimental classification model based on existing statistical analysis was to collect real-time Twitter data related to parliamentary elections and perform empirical analyses on the Polarity and Intensity of public opinion using attribute-based sensitivity analysis. In order to classify the polarity of words used on individual SNS, the polarity of the new Twitter data was estimated using the learned Lasso and Ridge regression models while extracting independent variables that greatly affect the polarity variables. A social network analysis of the relationships of people with friends on SNS suggested a way to identify peer group sensitivity. Based on what voters expressed on social media, political opinion sensitivity analysis was used to predict party approval rating and measure the accuracy of the predictive model polarity analysis, confirming the applicability of the sensitivity analysis methodology in the political field.

Multilayer Knowledge Representation of Customer's Opinion in Reviews (리뷰에서의 고객의견의 다층적 지식표현)

  • Vo, Anh-Dung;Nguyen, Quang-Phuoc;Ock, Cheol-Young
    • Annual Conference on Human and Language Technology
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    • 2018.10a
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    • pp.652-657
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    • 2018
  • With the rapid development of e-commerce, many customers can now express their opinion on various kinds of product at discussion groups, merchant sites, social networks, etc. Discerning a consensus opinion about a product sold online is difficult due to more and more reviews become available on the internet. Opinion Mining, also known as Sentiment analysis, is the task of automatically detecting and understanding the sentimental expressions about a product from customer textual reviews. Recently, researchers have proposed various approaches for evaluation in sentiment mining by applying several techniques for document, sentence and aspect level. Aspect-based sentiment analysis is getting widely interesting of researchers; however, more complex algorithms are needed to address this issue precisely with larger corpora. This paper introduces an approach of knowledge representation for the task of analyzing product aspect rating. We focus on how to form the nature of sentiment representation from textual opinion by utilizing the representation learning methods which include word embedding and compositional vector models. Our experiment is performed on a dataset of reviews from electronic domain and the obtained result show that the proposed system achieved outstanding methods in previous studies.

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User Needs-Based Technology Opportunities in Heterogeneous Fields Using Opinion Mining and Patent Analysis (오피니언 마이닝 및 특허분석을 통한 사용자 니즈기반 이종영역 기술기회 탐색)

  • Jang, Hyejin;Roh, Taeyeoun;Yoon, Byungun
    • Journal of Korean Institute of Industrial Engineers
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    • v.43 no.1
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    • pp.39-48
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    • 2017
  • In a digital economy, users actively express their needs in many ways. Thus, many researchers analyze what users need and whether they are satisfied or not through opinion mining. In addition, they begin to find technology opportunities in heterogeneous technology fields. But they did not connect users' opinion to technology development process, only focused on natural language processing or marketing or manufacturing area. Also, heterogeneous technology fields are focused on fusion technology. Thus, this study suggests a novel approach that is based on sentimental value and can be applied to exploring technology opportunities in heterogeneous fields. Sentimental value is calculated from users' opinion through sLDA. The heterogeneous technology opportunity is explored by patent analysis. This research contributes to suggesting a hybrid methodology through patent and users' opinion. In addition, it can provide managerial efficiency by suggesting base data onto decision making.

Sentiment Analysis using Latent Structural SVM (잠재 구조적 SVM을 활용한 감성 분석기)

  • Yang, Seung-Won;Lee, Changki
    • KIISE Transactions on Computing Practices
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    • v.22 no.5
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    • pp.240-245
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    • 2016
  • In this study, comments on restaurants, movies, and mobile devices, as well as tweet messages regardless of specific domains were analyzed for sentimental information content. We proposed a system for extraction of objects (or aspects) and opinion words from each sentence and the subsequent evaluation. For the sentiment analysis, we conducted a comparative evaluation between the Structural SVM algorithm and the Latent Structural SVM. As a result, the latter showed better performance and was able to extract objects/aspects and opinion words using VP/NP analyzed by the dependency parser tree. Lastly, we also developed and evaluated the sentiment detector model for use in practical services.

An Analysis of IT Proposal Evaluation Results using Big Data-based Opinion Mining (빅데이터 분석 기반의 오피니언 마이닝을 이용한 정보화 사업 평가 분석)

  • Kim, Hong Sam;Kim, Chong Su
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.41 no.1
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    • pp.1-10
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    • 2018
  • Current evaluation practices for IT projects suffer from several problems, which include the difficulty of self-explanation for the evaluation results and the improperly scaled scoring system. This study aims to develop a methodology of opinion mining to extract key factors for the causal relationship analysis and to assess the feasibility of quantifying evaluation scores from text comments using opinion mining based on big data analysis. The research has been performed on the domain of publicly procured IT proposal evaluations, which are managed by the National Procurement Service. Around 10,000 sets of comments and evaluation scores have been gathered, most of which are in the form of digital data but some in paper documents. Thus, more refined form of text has been prepared using various tools. From them, keywords for factors and polarity indicators have been extracted, and experts on this domain have selected some of them as the key factors and indicators. Also, those keywords have been grouped into into dimensions. Causal relationship between keyword or dimension factors and evaluation scores were analyzed based on the two research models-a keyword-based model and a dimension-based model, using the correlation analysis and the regression analysis. The results show that keyword factors such as planning, strategy, technology and PM mostly affects the evaluation result and that the keywords are more appropriate forms of factors for causal relationship analysis than the dimensions. Also, it can be asserted from the analysis that evaluation scores can be composed or calculated from the unstructured text comments using opinion mining, when a comprehensive dictionary of polarity for Korean language can be provided. This study may contribute to the area of big data-based evaluation methodology and opinion mining for IT proposal evaluation, leading to a more reliable and effective IT proposal evaluation method.

A Study on the Relationship between the Emotions of the MZ Generation Revealed in Online Communities and Public Opinion Surveys (온라인 커뮤니티에 드러난 MZ세대의 감성과 여론조사 간 상관관계에 관한 연구)

  • HanByeol Stella Choi;Sulim Kim;Hee-Dong Yang
    • Journal of Information Technology Services
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    • v.22 no.3
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    • pp.101-118
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    • 2023
  • The 'MZ generation' is accustomed to expressing their thoughts and opinions online. As a result, the role of social media in understanding the opinions and public sentiment of the MZ generation has become increasingly important. In particular, the role of social media in understanding the opinions of young people in political contexts such as policies and elections is becoming more significant. Traditionally, in such political situations, various institutions conduct opinion surveys to grasp the opinions of the people. However, existing opinion surveys have many errors and limitations in understanding the specific opinions of the entire population since they are conducted on arbitrary individuals through survey techniques. Online communities are representative social media that share the opinions of the public on specific issues such as politics, economics, and culture. Therefore, online communities are widely used as a means to supplement the limitations of traditional opinion polls. In particular, the MZ generation is familiar with online platforms, and their political support has significant influence on election results and policy decisions. With this regard, this study analyzed the relationship between the sentiment reflected in online community text data by age group on major candidates and public opinion survey support rates during the Korean presidential election for those in their 20s. The analysis showed that negative sentiments reflected in online communities by the MZ generation have a negative correlation with public opinion survey support rates. This study contributes to theory and practice by revealing a significant association between social media and public opinion polls.

The Relationships between Clothing Involvement, Fashion Innovativeness, and Fashion Opinion Leadership (의복관여와 유행혁신성, 유행의견선도력과의 관계)

  • 조필교
    • Journal of the Korean Home Economics Association
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    • v.34 no.5
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    • pp.223-234
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    • 1996
  • This paper intends to examine the relationship between the consumer's enduring involvement toward clothing product, fashion innovativeness, and fashion opinion leadership. Specific purposes of the study are: 1) to identify dimensions of the enduring involvement toward clothing based on the theoretical framework; 2) to find out the effects of clothing involvement on fashion innovativeness and fashion innovativeness,m fashion opinion leadership, and demographic variables. The Likert Type questionnaires were used to measure clothing involvement, fashion innovativeness, and fashion opinion leadership. Samples of 389 women(college students, career women, housewives) living in Taegu area were analyzed by factor analysis, Pearson's correlations, t-test, and multiple regression analysis. Main results of the study are as follows: 1) Concept of the enduring involvement toward clothing is composed of five dimensions: fashion, importance, pleasure, self-expression, and perceived buying risk. 2) The clothing involvement is found to have significant influences on fashion innovativeness and fashion opinion leadership. 3) The relationships between the clothing involvement, age, educational level, and marital status are found to be statistically significant.

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An Online Opinion Analysis on Refugee Acceptance Using Topic Modeling

  • Choi, Sook;Jang, Si Yeon
    • Asian Journal for Public Opinion Research
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    • v.7 no.3
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    • pp.169-198
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    • 2019
  • This study focused on the increase in refugee-related discourse in Korean society with the recent inflow of asylum seekers to Jeju Island. The purpose of our study was to understand the trends in public opinion concerning the acceptance of refugees by analyzing the content of refugee-related video commentary on YouTube. Topic modeling was conducted to analyze the main points, context, and ideas in the comments. The results indicated that the media mainly focus on the pros and cons of refugees, restricting the refugee issue to the problem of acceptance with a narrow focus on the case of Jeju Island. Refugee acceptance was treated as overwhelmingly unacceptable in the comments. We found that commenters often used negative discourse in the comments as a device for reproducing and amplifying hate speech.

Distinguishing Online Opinion Leaders: The Mediating Effect of Consumer Innovativeness and Online Opinion Leadership for Values and New Product Adoption Behavior

  • Lee, Yukyung;Park, Minjung;Im, Subin
    • Asia Marketing Journal
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    • v.19 no.2
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    • pp.1-24
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    • 2017
  • This article empirically examines the relationship between values, consumer innovativeness, online opinion leadership, and new product adoption behavior utilizing wearable technology as the overall unit of analysis. The authors analyze data collected from SNS users who possess one or more wearable devices using a structural equation modeling approach to examine the direct effects. Moreover, a bootstrapping approach is adopted to explore the indirect effects between the constructs. The results indicate that consumers who value stimulation and hedonism are more inclined to possess stronger consumer innovativeness. Consumer innovativeness also positively influences online opinion leadership, ultimately leading to the faster adoption of new products. The mediating effect of consumer innovativeness between the value stimulation and online opinion leadership is also confirmed. In addition, although consumer innovativeness has no direct effect on new product adoption behavior, it does have an indirect, mediating effect through online opinion leadership.