• 제목/요약/키워드: Operational performance

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구매자-공급자 연계 IT 성과와 IT 인프라가 기업 성과에 미치는 영향에 대한 연구 (The Effect of IT in Buyer-Supplier Linkage: IT Performance, IT Infrastructure and Firm Performance)

  • 이윤석;김성홍;김진한
    • 경영과학
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    • 제21권2호
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    • pp.167-189
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    • 2004
  • Cooperative and integrative partnerships between buyers and suppliers are very important for effective operations. Such partnerships should be based on various information technologies developed in recent years. Therefore, we investigated the relationship among IT performance, IT infrastructure and supply chain performance in buyer-supplier linkage using exploratory examination. This analysis is based on survey results of buyer-supplier practitioners in Korean electronics industry. Specifically, we used factor analysis, correlation analysis, and regression analysis. Major findings are as follows. First. buyers' IT performance contributed to enhance their operational & financial performance, and satisfaction. Second, buyers' IT infrastructure improved their financial performance and satisfaction but showed mixed effects on operational performance. Third, suppliers' operational performance enhanced buyers' operational & financial performance, and satisfaction. Fourth, suppliers' IT performance strengthened their operational & financial performance, and satisfaction. Fifth, suppliers' IT infrastructure showed positive relationships with operational performance and satisfaction.

운용시험을 통한 KASS 성능 분석 (KASS Performance Analysis for Operational Test)

  • 김희성;손민혁;이병석;이백준
    • Journal of Positioning, Navigation, and Timing
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    • 제13권2호
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    • pp.167-177
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    • 2024
  • The Korea Augmentation Satellite System (KASS) has been certified by the Ministry of Land, Infrastructure and Transport (MOLIT) and commenced Safety-of-Life (SoL) service at the end of 2023. KASS complies with the APV-I signal-in-space performance requirements defined in the International Civil Aviation Organization (ICAO) Standards and Recommendation Practices (SARPs). The performance of KASS is verified through two steps. In the first step, design conformity from the aspect of performance is verified by both review and analysis of design and simulation. In the second step, operational conformity is tested and assessed by operational testing using real data and a deployed system with operational SWs and configurations. This paper presents a methodology, a procedure and results for the KASS operational testing. Finally, performance degradation events and results by month and region during the operational testing are presented and analyzed.

Capability, Service Orientation, and Performance in the Investment Management Industry

  • Lee, Kang Duck;Jung, Chang Ho;Kim, Yong Jin
    • Asia pacific journal of information systems
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    • 제25권3호
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    • pp.597-625
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    • 2015
  • Prior research has emphasized the significant effect of service orientation on organizational performance. However, little research on service orientation has been conducted in the financial field, including the investment management service industry in which high quality service for clients is required. In this paper, we propose a research model that centers on the concept of service orientation as a type of dynamic capability affecting firm performance. The research variables include job competency, risk management capability, operational capability, service orientation, and service performance. We assume that service orientation partially mediates the effects of risk management capability and operational capability on service performance. To test the model, we collected data from 391 fund managers in 86 teams (37 investment management companies) and analyzed it with partial least squares (PLS) method. Each of the 391 fund managers was asked to answer team level measures, which is effective for team level analysis. We find that job competency positively affects both risk management capability and operational capability, which in turn affect service orientation. Risk management capability and operational capability are assumed to directly affect service performance. However, risk management capability does not influence perceived service performance, whereas operational capability does affect it. This result indicates that risk management capability does not directly affect service performance. However, via service orientation, considering that risk management inconveniences customers and is geared to enhance service orientation, service performance is positively affected. Operational capability does not influence service orientation, whereas it affects perceived service performance. This result reveals that operational capability directly affects firm performance. As expected, service orientation significantly affects the service performance perception of fund managers. This study contributes to the literature by introducing service orientation to the financial industry and measures and tests team-level service performance. Our findings also provide insights to practitioners because to enhance team performance, managers must focus on service orientation in addition to operational capability.

Key Drivers of Operational Performance of E-commerce Distribution Service Providers in Thailand

  • VONGURAI, Rawin
    • 유통과학연구
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    • 제20권12호
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    • pp.89-98
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    • 2022
  • Purpose: Due to the rapid growth of e-commerce in Thailand, the operational excellence of distribution service providers has been elevated. Thus, this research investigated the key drivers of operational performance of e-commerce distributors in Thailand. The research contains key variables: the analytics capabilities of an organization, supply chain disruption orientation, innovation capability, and operational performance. Research design, data, and methodology: An online survey is administered to top managers and key personnel (N=425) employed for at least one year in Thailand's top five e-commerce distributors. The sampling methods were conducted using purposive sampling, quota sampling, and convenience sampling. Confirmatory Factor Analysis and Structural Equation Model were applied to analyze and confirm the model's goodness-of-fit and hypothesis testing. Results: The findings reveal that an organization's analytics capabilities significantly affect supply chain disruption orientation and supply chain resilience. Furthermore, operational performance is affected by supply chain disruption, supplier quality management, and innovation capability. Nevertheless, supply chain resilience and digital supply chain have no significant effect on operational performance. Conclusions: The results imply that supply chain digitalization could drive higher operational performance. Distribution businesses are encountering transformation and disruption, which should address the high level of a digital supply chain, innovation, and quality management to maximize their profit margin and delivery service quality.

The Role of Operational Absorptive Capacity on Supply Chain Risk

  • Jeong, EuiBeom
    • 한국산업정보학회논문지
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    • 제26권6호
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    • pp.61-80
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    • 2021
  • As the business environment becomes more rapid and unpredictable change, greater diversity, increased complexity, and intensified competitive pressures, supply chain risk management has been growing attention over the past several decades. However, little of known about how absorptive capacity can mitigate supply chain risk for improving operational performance despite its important role in responding to supply chain risk. Therefore, we aim to examine the role of organizational-level absorptive capacity on operational performance, and further identify how the interplay of individual-level and organizational-level absorptive capacity results in operational performance. Our results represent not only direct but also indirect effects of supply chain risk on operational performance, mediated by organizational-level absorptive capacity. Furthermore, this study reveals that individual-level absorptive capacity enhances the effect of organizational-level absorptive capacity on operational performance.

동적역량, 운영역량, IT역량이 혁신성과에 미치는 영향 : 탐험과 활용을 중심으로 (The Effect of Dynamic Capabilities, Operational Capabilities, and IT Capabilities on Innovative Performance : Focusing on Exploration and Exploitation)

  • 김문식
    • 한국산학기술학회논문지
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    • 제20권1호
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    • pp.41-51
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    • 2019
  • 본 연구는 동적역량과 혁신성과 간의 관계를 탐험과 활용의 관점에서 구분된 운영역량과 IT역량이 조절하고 매개하는지를 조사하였다. 178개 기업의 설문지를 분석한 결과, 포착역량과 재구성역량이 점진적 혁신성과와 급진적 혁신성과에 정(+), 탐험적 운영역량과 활용적 운영역량이 점진적 혁신성과에 정(+), 탐험적 운영역량이 급진적 혁신성과에 정(+)의 영향을 미치고 있다. 또한 유의적인 상호작용항은 점진적 혁신성과에 대하여 '탐험적 운영역량*탐험적 IT역량', '탐험적 운영역량*활용적 IT역량', '활용적 운영역량*활용적 IT역량' 등이며, 급진적 혁신성과에 대하여 '탐험적 운영역량*탐험적 IT역량'이다. 유의한 매개효과가 검증된 경우는 7가지였다. 본 연구의 의미는 동적역량이 혁신성과에 미치는 영향을 직접 효과와 간접효과로 나누어 실증적인 연구를 최초로 시도하였으며 운영역량과 IT역량을 탐험과 활용 역량으로 구분하여 정밀한 분석을 하였다는 점이다. 본 연구 결과를 통하여 기업이 적응하고 진화하는데 동적역량과 운영역량이 상호보완적인 역할을 한다는 시사점을 얻을 수 있다.

Corporate Social Responsibility Impact on Business Performance through Green Supply Chain Management: Evidence from Guatemala

  • Garcia, Ruben Avila;Park, Byungjoo;Chang, Byeong-Yun
    • International Journal of Internet, Broadcasting and Communication
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    • 제11권4호
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    • pp.59-64
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    • 2019
  • The purpose of this research is to examine the relationship between corporate social responsibility (CSR), green supply chain management (GSCM) practices, and business performances. After reviewing the extensive literature, we developed a research model including five constructs: CSR, GSCM practices, environmental, economic and operational performances. We conducted the statistical analyses based on the primary data collected from a survey questionnaire, responded by 93 different company managers in the Republic of Guatemala. Furthermore, we utilized structural equation modeling to analyze the data and to test the hypotheses. The results of the analyses showed that there is a significant influence of CSR on the adoption of GSCM practices. It was also found that GSCM practices have a significant influence on environmental, economic and operational performances. In addition, environmental performance has a significant impact on economic and operational performance. Finally, GSCM has a mediating role on the relationship between CSR and environmental and economic performance, but not with operational performance.

Fluctuation in operational energy efficiency of ships and its implications for performance appraisal

  • Zhang, Shuang;Yuan, Haichao;Sun, Deping
    • International Journal of Naval Architecture and Ocean Engineering
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    • 제13권1호
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    • pp.367-378
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    • 2021
  • This paper develops a dynamic regression model to quantify the contribution of key external factors to operational energy efficiency of ships. On this basis, kernel density estimation is applied to explore distribution patterns of fluctuations in operational performance. An empirical analysis based on these methods show that distribution of fluctuations in Energy Efficiency Operational Indicator (EEOI) is leptokurtic and fat tailed, rather than a normal one. Around 85% of fluctuations in EEOI can be jointly explained by capacity utilization and sailing speed, while the rest depend on other external factors largely beyond control. The variations in capacity utilization and sailing speed cannot be fully passed on to the energy efficiency performance of ships, due to complex interactions between various external factors. The application of the methods is demonstrated, showing a potential approach to develop a rating mechanism for use in the legally binding framework on operational energy efficiency of ships.

동적역량과 기업성과에 대한 운영역량의 매개효과 분석 (Mediating Effect of Operational Capabilities on the Dynamic Capabilities and Performance of Korean SMEs)

  • 배순철;김병근
    • 한국경영과학회지
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    • 제41권4호
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    • pp.15-32
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    • 2016
  • This study examines the relationship between dynamic capabilities and operational capabilities as well as investigates the effect of these capabilities and performance. We also test these relationships on two industry groups categorized into high-tech industries and low-tech industries. We collected 221 firms' data from a questionnaire survey of small and medium-sized enterprises in Korea. Empirical results show that dynamic capabilities and operational capabilities influence performance positively. In high-tech industries dynamic capabilities directly affect performance while marketing capabilities appear to mediate the relationship between dynamic capabilities and performance. Dynamic capabilities show no significant effect on performance for low-tech industries; however, operational capabilities do mediate the relationship between dynamic capabilities and performance.

The Impact of Innovation on Operational Performance in Chinese High-Tech Enterprises

  • Liping Yuan;Minghao Huang
    • 한국컴퓨터정보학회논문지
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    • 제29권2호
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    • pp.179-195
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    • 2024
  • 하이테크 기업의 기술 혁신은 경영 성과에 긍정적인 영향을 미친다. 따라서, 하이테크 기업의 경영 성과에 영향을 주는 요인 및 정도를 파악하는 것은 기업의 경제적 효용을 촉진하고 기업의 효율성 기반을 강화하는 것을 목표로 하고 있다. 또한, 하이테크 기업의 시장 점유율 향상에도 정의 유의한 영향을 미친다. 본 연구는 하이테크 기업의 특징을 기반으로 연구개발 투자 강도, 특허출원 수와 무형 자산 증가량이라는 3가지 요인을 선택하고 경영 성과에 대한 영향 메커니즘과 효과에 대해 이론적으로 분석하고 근거를 제시하였다. 2011년부터 2019년까지 중국 하이테크 기업관련 데이터를 사용하여 실증분석을 진행하였고 분석 결과는 다음과 같다. 하이테크 기업의 연구개발 투자 강도는 경영 성과에 유의한 정의 영향을 미치고 하이테크 기업의 특허 출원 수도 경영성과에 유의한 정의 촉진작용을 하며 하이테크 기업의 자산 부채율은 경영 성과에 대하여 유의한 부의 영향을 미친다. 마지막으로, 관련된 건의 사항과 시사점을 논의하였다.