• Title/Summary/Keyword: Operational Performance Management

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The ICT Operation Performance by a New ICT Investment and Policy Consistency of Government Organizations (정부조직의 신규 ICT 투자와 정책 일관성에 따른 ICT 운영 성과)

  • Jung, Byoungho
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.15 no.2
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    • pp.87-99
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    • 2019
  • The purpose of this study is to examine an organizational ICT(Information and Communication Technology) performance by ICT investment and policy consistency of government organizations. As the rapid development of ICT is becoming an essential element of social culture, the ICT operation of bureaucratic government also is becoming important. The central government has invested substantially new ICT for improving the quality of nationwide service and to promote administrative efficiency. However, various departments of government occur frequently duplication investments of ICT, and budget conflicts between organizations caused difficulties in maximizing ICT competency. I will confirm the ICT operational performance by ICT investment behavior and organizational work competency as well as the significance of ICT policy consistency. The method of study used a structural equation. The research model set ICT investment behavior as independent variables, organizational work competencies and policy consistency as mediations, and operational performance as dependencies. As a result of the research, New ICT interests show negative effects that caused work change between government organizations and government-funded body. But, New ICT convergence shows positive effects on increasing the two competency variables. The two competency variables show negative effects that caused changes in ICT policy consistency and show no impact on the ICT operational performance. The ICT policy consistency shows a positive effect on enhancing ICT operational performance. The study contribution explain updated the contingency theory and because the ICT policy consistency is essential, negotiation between government organizations will be important. Future research will require a qualitative study through interviews in government organizations about consistency enhance of ICT policy.

The Impact of the Government's Earthquake Disaster Response Capabilities and the Legal and Institutional Appropriateness of the Disaster Management System on the Operational Performance of Disaster Management : Focused on Fire Officer's Consciousness (정부의 지진재난 대응역량과 재난관리체계의 법·제도적 적절성이 재난관리 운영성과에 미치는 영향 : 소방공무원의 인식을 중심으로)

  • Youn, SeokMin
    • Journal of the Society of Disaster Information
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    • v.16 no.2
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    • pp.318-330
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    • 2020
  • Purpose: In this study, the effect of the government's disaster response capabilities and the legal and institutional appropriateness of the disaster management system on the operational performance of disaster management performance were verified. Method: Questionnaire survey was performed for the fire officials, and the surveyed data was statistically analyzed by using SPSS 25.0 program. Result: The main results of this study are as follows. First, the government's earthquake disaster response capability is found to have a significant effect on disaster follow-up management as well as disaster prevention preparation, which is a factor in disaster management performance. Second, it has been shown that the legal and institutional appropriateness of the earthquake disaster management system has a significant impact on disaster follow-up management as well as disaster prevention preparation, which is a factor of disaster management performance. Conclusion: The important policy implications for improving the operation performance of disaster management could be obtained in preparation for earthquakes in Korea.

Diagnostic Framework for Performance Measurement Practices of Public Broadcasting (공영방송 성과측정관행의 진단 틀)

  • Min, Jae-H.
    • Korean Management Science Review
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    • v.26 no.1
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    • pp.137-159
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    • 2009
  • An organizational performance measurement practice is a function of performance measurement system and performance management system they are currently employing, and its quality is determined by evaluating the followings in a comprehensive manner: first, if they are measuring right things; second, if they are measuring in a right way; third, if they are actively facilitating a process of data collection, structuring, analysis, interpretation, and dissemination; and fourth, if they are using performance measurement results for the primary purposes of performance measurement. This study proposes a diagnostic framework for evaluating the performance measurement practices of public broadcasting which include the qualities of performance measurement and performance management, and develop a structured questionnaire for that purpose. The framework proposed in this study does not serve only as a useful tool for public broadcasting to revise their respective performance measures and performance measurement systems, but it also make their respective performance measurement practices a strategic management tool as well as an operational management one.

The Effect of Green Transformation on the Operating Efficiency of Green M&A Enterprises: Evidence from China

  • ZHOU, Lingling;LI, Wenqi;TEO, Brian Sheng-Xian;YUSOFF, Siti Khalidah Md
    • The Journal of Asian Finance, Economics and Business
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    • v.9 no.1
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    • pp.299-310
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    • 2022
  • Environmental protection has been infused into the development of numerous fields by the Chinese government. The government's implementation of green development has also shifted its focus to green transformation and governance of highpolluting companies. In the context of green and sustainable development, this study employs DEA data envelopment analysis to compare the operating efficiency of listed firms that implemented Green Mergers and Acquisitions (M&A) in China in 2018. The conclusions of this study are as follows: First, China's green M&A enterprises are unevenly dispersed among the country's east, middle, and western regions. Second, compared to before the implementation of Green M&A, operational efficiency has improved in most industries. Third, the difference in Green M&A across industries is generally favorable, showing that most organizations have improved their operational performance as a result of Green M&A implementation. In 2018, however, the gap in operating efficiency is more negative. Fourth, whereas the eastern and western areas' operational efficiency has improved as a result of Green M&A, the central region's has not. Based on this conclusion, this study makes recommendations for China's future sustainable development of heavily polluted firms.

The effect of IT functional quality on operational quality and organizational performance (정보기술의 기능품절이 운영품질과 조직성과에 미치는 영향)

  • Ju, Ki-Jung;An, Bong-Geun
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.3
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    • pp.137-147
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    • 2011
  • In this study, an analysis was conducted to investigate the process how information technology(IT) quality affects organizational performance. Acquisition of IT by itself is not sufficient for the improvement of organizational performance, which additionally requires the operations activity using IT to meditate between IT and organizational performance. This study classified the IT quality into functional quality and operational quality. The functional quality is defined as intrinsic characteristics of IT itself while the operational quality is defined as effective support of IT for organizational management activities. Our research model proposed that the functional quality has indirect effect meditated by the operational quality on organizational performance. The statistical test using structural equation modelling in empirical research showed insignificant direct effect and significant indirect meditation effect of the functional quality on organizational performance via the operational quality. This paper concludes with contribution of this study, managerial implication of the research findings and further research issues.

An Exploratory Study on the Information Technology Outsourcing Risk Factors: An IPO Perspective (IPO 관점에서의 정보기술 아웃소싱 위험요인에 관한 탐색적 연구)

  • Yang Kyung sik;Kim Hyun soo
    • Journal of Information Technology Applications and Management
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    • v.11 no.3
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    • pp.35-62
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    • 2004
  • Recently, IT outsouricng has been one of the major concerns of many companies. This paper explores the relationship between information technology outsourcing risk factors and outsourcing performance. It is based upon a three-phase process utilizing IPO (Input-Process-Output) system. The first phase means the outsourcing planning risks t~at arise from overall environment of outsourcing, organizational refuse, and wrong contracts. The second phase implies outsourcing operational risks, which are occurred while out-sourcing perform and consist of organizational acceptances of outsourcing, partnership and hidden costs. The last phase is outsourcing performance based on four perspective of BSC(Blanced Scored Card). The survey was performed on the IT/IS firms, and the data was collected from 53 service receivers. The result of the analysis are as follows. First, Outsourcing planning risks positively affects the operational risks. Second, Outsourcing operational risks negatively affects the Outsourcing Performance.

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An Empirical Study on the Relationships between Internet Shopping Mall's Sales Promotional Functionality and Performance (인터넷 쇼핑몰의 판매촉진 특성과 성과간의 관련성에 대한 운영형태의 조절효과)

  • Han Hong-Soo;Chung Hyun-Sik
    • Management & Information Systems Review
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    • v.15
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    • pp.37-50
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    • 2004
  • Internet commerce has the potential to propel a company to 'break out' of existing strategic constraints and radically alter business processes, strengthen customer and supplier ties, and open up new markets. Therefore, many firms have rushed into internet commerce to conduct business more efficiently, create new business opportunities, and generate business value. The purpose of this study is to examine the relationship between the sales promotional functionality of internet shopping mall and its performance considering the characteristics of internet shopping mall's operational form as moderating variables. The results showed that the price functionality affects positive effects on the performance of shopping mall, and the characteristics of operational form can be considered as a significant moderating variables between the sales promotional functionality of shopping mall and the performance.

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INCREASING REALISM OF CONSTRUCTION SIMULATION THROUGH INTEGRATION OF OPERATIONAL AND MANAGERIAL ASPECTS

  • Sangwon Han;Feniosky Pena-Mora
    • International conference on construction engineering and project management
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    • 2009.05a
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    • pp.821-826
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    • 2009
  • Current construction simulation approaches mostly focus on operation aspects of construction projects, ignoring managerial aspects which can radically change operational profiles (e.g., number of resources, expected productivity level, or daily working hours) during the course of construction. As a result, these approaches may mislead construction managers into unrealistic execution plans as well as make them difficult to find potential performance improvement areas. As an effort to address this issue, this paper establishes a comprehensive construction modeling framework which integrates operational and managerial aspects of construction projects. The proposed modeling framework will provide construction managers with more accurate, more reliable, and more realistic simulation results thus reducing the likelihoods of schedule delays and cost overruns.

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Development of a Performance-Based Supply Chain Management System (지표기반 공급사슬 성과관리 시스템을 활용한 효과적인 공급사슬관리)

  • Min, Dae-Gi;Park, Jong-Duck
    • IE interfaces
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    • v.16 no.3
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    • pp.382-391
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    • 2003
  • Supply chain performance management is the essential part of various business activities in supply chain management area, and integrating it with general business management improves the supply chain performance. Although supply chain performance management is important and expected of market growth, there are few researches on this area and lack of practical applications. To resolve these problems, this paper presents a new performance management methodology for a supply chain integrating SCOR (Supply Chain Operational Reference) model and Balanced Scorecard (BSC). And we develop a framework of the Supply Chain Performance Management System (SCPMS) based on this methodology, and implement a prototype system.

Evaluation methodology for operational effectiveness of class IV level IETM (클래스 IV급 전자기술 교범의 운용성 평가 방법론의 개발)

  • 강재관
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.25 no.5
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    • pp.60-66
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    • 2002
  • The military services have sought to improve the overall quality, management, and delivery of military technical information in all of its aspects. The efforts concentrated on developing IETM(Interactive Electronic Technical Manual) by using the application of computer technology for the storage, control, and presentation of maintenance, system-operation, training, and other forms of logistic-support technical information. In this paper, the methodologies are presented to evaluate the operational effectiveness of IETM which consists of confirmity and performance. Confirmity is evaluated by the check-sheet based on the standard of CALS, and performance by the comparison of the technician performance between IETM and paper-TM.