• The Transactions of the Korea Information Processing Society
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• v.7 no.6
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• pp.1810-1817
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• 2000

The purpose of this research is to develop an estimation model for information systems operating costs. Current cost estimation practices and types of sytem management projects have been reviewed an analyses. Typical operating project types of information systems are determined. They are application system operation, help disk operation, network management and operation, and hardware management. For each type of projects, cost factors ar identified and a structure of cost estimation model is defined. Cost estimation models have been constructed and tested by 24 real operation projects data. Statistical analysis shows derived models are statistically significant. User groups' opinion on these draft cost estimation model has been surveyed and summarized. The results of this research can be used as a cornerstone for future research on operating cost estimation, and for cost estimation guideline of information systems operation projects.

• Proceedings of the Korea Contents Association Conference
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• 2009.05a
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• pp.652-658
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• 2009

As the rate of personnel expenses of contact center operating costs is the highest, we can reduce operating costs, if we answer a automatic phone call wholly or partially. The MCS(Managed Contact Services) play an important role in cost reduction and work efficiency related with voice self-services. The excellent functions of the MCS are able to implement self-service applications in network connected with effective network routing of the enterprise. The MCS makes a proper consultant rapidly response and process customer calls, improve customer processing services, and consequently increase customer satisfaction. The increase of customer satisfaction lead to improve profits and reduce the cost of building contact center infrastructure. In this paper, we analyze the contact center line capacity and PBX capacity based on the MCS. We can reduce communication costs and personnel expenses by reducing the call shifting need between consultants and rapidly solving customer questions with the MCS.

• Journal of Nutrition and Health
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• v.36 no.10
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• pp.1083-1093
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• 2003

Efficient financial management is a critical factor in achieving school foodservice goals. The objective of this study was to suggest efficient financial management practices in secondary school foodservices. In pursuit of this objective, we first identified performance indexes for measuring the success of financial management. Second, we suggested financial management standards, financial data classification methods and a report system. Last, we analyzed operating ratios with the financial data of self-operated and contract-managed school food services. The data were collected through an open-ended questionnaire from 10 middle/high school foodservices in Seoul and Kyeonggi Provincial during on-sites visits and interviews with dieticians and managers. Student participation, sales goals, re-contract frequency and number and cost of disaster loss were identified as the performance indexes for financial management. Income statements were compiled by identifying and classifying financial data. Total revenues consisted of subsidies, meal sales, other revenue and interest. Expenditures consisted of purchased food, salaries and wages, utility costs, office supplies, kitchen supplies, purchased services, company overhead indirect costs, facility investment and maintenance, facility usage expenses, employee benefits and miscellaneous. Mean price of a meal was 2,326 won at self-operated foodservices when the subsidies were included as revenues and 2,360 won at contract-managed foodservices. When including the subsidies as revenues, the operating ratios of self-operated foodservice showed that the food cost percentage was 66.9％, labor cost 23.2％, operation cost 9.9％ and profit 0％. The correspond figures at contract-managed foodservices were 57.6％, 21.5％, 15.3％, and 5.5％, respectively. Food costs in self-operated foodservices was significantly higher than that for contract-managed foodservices, however, facility investment and maintenance and facility usage expenses at self-operated foodservices was significantly lower than those for contract-managed foodservices. Based on this study, the methodology and classification system of financial data was found to be applicable to assess the financial structure of school foodservices.

• Journal of the Society of Naval Architects of Korea
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• v.57 no.3
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• pp.152-159
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• 2020

Ship owners had pursued higher benefits by demanding the new design and construction of ships with higher operational efficiency. There was a necessity for shipyards to suggest a more economical design and advanced operation concept in order to meet the demands. Especially, since BOG combustion and activation of the re-liquefaction unit had to be taken into account in ship design in addition to fuel oil and gas consumption, the evaluation of the operating efficiency considering the technological trends was necessary. In this paper, it was aimed to study the design philosophy and operation strategy by considering the effect of fuel oil and gas consumption, BOG combustion, and activation of the re-liquefaction unit on the operating cost for laden voyage according to ship speed, BOR, and activation of the re-liquefaction unit. For this purpose, the costs were acquired by conducting the sailing simulation of an LNGC based on a mathematical model including the maneuvering equations of motion. The design philosophy and operation strategy was reviewed in terms of the operating cost.

• Journal of the Korean Institute of Navigation
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• v.8 no.1
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• pp.1-16
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• 1984

The economical property of a shipping enterprise, as well as other transportation industries, is determined by the difference between the freight earned and expense paid. This study can be regarded as a division of optimizing ship allocation to routes under the integrated port transport system. Fleet planning and scheduling require complicated allocations of cargoes to ships and ships to routes in order to optimize the given criterion function for a given forecast period. This paper deals with the optimum ship allocation problem minimizing the operating cost of ships in a shipping company. Optimum fleet operating for a shipping enterprise is very important, since the marine transportation is a form of large quantity transport requiring long-term period, and there is a strong possibility to bring about large amount of loss in operation resulting from a faulty ship allocation. Where there are more than one loading and discharging ports, and a variety of ship's ability in speed, capacity, operating cost etc., and when the amount of commodities to be transported between the ports has been determined, then the ship's schedule minimizing the operating cost while satisfying the transport demand within the predetermined period will be made up. First of all a formula of ship allocation problems will be established and then will be constructed to solve an example by the Integer Programming application after consideration of the ship's ability, supply and demand of commodity, amount of commodity to be transported, operating costs of each ship etc. This study will give good information on deciding intention for a ship oprator or owner to meet the computerization current with shiping management.

• International Journal of Highway Engineering
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• v.19 no.2
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• pp.143-152
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• 2017

PURPOSES : This study intends to estimate the tangible benefits derived from the integration of operations of an Express Intercity Bus Terminal and a Highway Service Area. METHODS: For the study, a highway service area was chosen to function as a bus terminal, integrating its services with that of a nearby bus terminal plagued by operating losses. The exercise also helped improve mobility owing to the introduction of local buses between the terminals and utilization of the existing infrastructure such as rest areas. Thus, a terminal that was not being utilized for its intended functionality was integrated with an existing facility to improve the utilization of both and subsequently aid local development. The impact of the exercise was then measured by evaluating the variation in utilization efficiency, operating costs, travel time between two regions (Seoul-Jeomchon and Seoul-Geumsan), and the social costs before and after the integration of the two facilities. RESULTS :The impact of the integration was an increase in utilization efficiency, a decrease in operating cost, a decrease in travel time, and a decrease in social cost in both the regions. The benefits of improved utilization and cost saving can be passed on to the citizens in the form of discounts. A local power generation facility will eventually replace the bus terminal, which can revitalize the local economy. CONCLUSIONS :The integration of the highway service area with the bus terminal is expected to have a win-win effect on the passengers as well as the operators. The study also proposes a sustainable strategic plan for existing terminals and rest areas to implement a method to compete with KTX transportation.

• Korea Journal of Hospital Management
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• v.8 no.3
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• pp.118-142
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• 2003

This study is aimed at evaluating the financial structure of hospitals before and after the separation of prescription and drug dispensing policy started to be implemented in July 2000 and at making a suitable hospital managerial strategy through the verification of the factors which have effect on their profitability. This study investigated the hospitals which have passed the accredition review to be designated as a accredited training hospital each year for three years from 1999 to 2001. Those hospitals were selected from members of the Korea Hospital Association. 106 hospitals were targeted for analysis except for the hospitals whose financial statements and managerial performance were not reported faithfully. The financial indicators used in this study were stability indicators(liability to total assets, ratio of debt to fund balance, fixed ratio), liquidity indicators(current ratio, quick ratio), activity indicators(total assets turnover, fixed assets turnover), profitability indicators(net profit to total assets, net profit to net worth, operating margin), and operating expenses to patient revenues indicators(drug and supplies costs/payroll/overhead expenses). The result of this study are as follows: First, the analysis of the increase of loss-making hospitals before and after. The separation of prescription and drug dispensing policy shows that the number of loss-making hospitals increase after the separation(22.6% before the separation; 31.1% after the separation). However, there was no significant statistical difference. Second, the analysis of operating expenses to patient revenues indicators showed that the ratio of drug and supplies cost became lower in all hospitals but the ratio of payroll/overhead expenses became higher. Additionally, the factor which have the greatest effect on profitability was operating expenses to patient revenues indicators (drug and supplies costs/payroll/overhead expenses). Third, the analysis of managerial performance by four types of loss-loss, loss-profit, profit-loss and profit-profit compared the results before the separation with those after the separation revealed as follows : Reliance on liability to total assets became higher in the profit-loss type($56.2%{\rightarrow}66.4%$), lower in the loss-profit type($82.7%{\rightarrow}74.5%$). Total assets turnover became higher in the profit-profit type($1.3{\rightarrow}1.5$), but lower in the loss-profit type($0.8{\rightarrow}0.7$). Operating margin decreased to minus 5.9% from 4.3% in the profit-loss type, but increased to 7.2% from minus 7.8% in the loss-profit type. Forth, operating expenses to revenues indicators showed that the increase of payroll was the biggest in the profit-loss type($39.2%{\rightarrow}49.9%$) and that overhead cost decreased in the loss-profit type but that rather increased in other types.

• Journal of Preventive Medicine and Public Health
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• v.19 no.2 s.20
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• pp.213-223
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• 1986

Ratio analysis allows a hospital to evaluate its own performance over time and to compare its performance with that of other hospitals. For this study, three types of ratio analysis were conducted based on some data on hospitals in Massachusetts. First, Key ratios influencing financial performance were identified using discriminant analysis. Second, the financial structures of the teaching and the non-teaching hospitals were compared using ratios and multiple comparison method. Third, the effects of the prospective reimbursement law of the state on financial performance were examined using ratios and paired t-test. The purpose of the law is to reduce hospital costs by setting the revenue ceiling prior to the effective budget year. The findings of this study were as follows: 1) When hospitals were divided into three groups, according to their operating income, only profitability ratios showed a consistent difference among the groups. 2) In the discriminant analysis, five ratios were selected: current ratio, operating margin, return on assets, fixed assets turnover, and inventory turnover. They are the key ratios to be monitored periodically for the purpose of evaluating the financial performance of hospitals. 3) When teaching hospitals were compared with non-teaching hospitals, acid ratio, days of cash on hand, and inventory turnover were statistically significant before the law went into effect, whereas only fixed assets turnover and inventory turnover were significant afterward. Contrary to previous studies, profitability ratios of teaching hospitals were higher than those of non-teaching hospitals, although the differences were not statistically significant. 4) When the ratios between the two periods (before and after the law) were compared, three profitability ratios (operating margin, return on assets, and return on equity) were significant for teaching hospitals, whereas three activity ratios (total assets turnover, fixed assets turnover, current assets turnover) were significant for non-teaching hospitals. Furthermore, while both total operating revenue and expenses were decreased, net operating income was increased, due to a greater decrease in total operating expenses. This shows that the law can indeed, simultaneously, achieve both a reduction in costs as well as an improvement in the financial situation of hospitals.

• Journal of the Korea Organic Resources Recycling Association
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• v.12 no.3
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• pp.63-75
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• 2004

This research sought to determine the status of the installation and operation of domestic public resource-making facilities of resource-making facilities and come up with corresponding improvement measures. Currently compost is most numerous set-up out of facilties already established ever since, then the rest of them are feeds, anaerobic degradation, sewage combination, and combination of compost and feeds in order. As such, food waste is processed more into compost than into feeds, presumably because relevant facilities, which were originally designed for processing into feeds, were converted into composting facilities due to little demand for the processed feeds. The finding says that many related firms had yet to register their businesses in accordance with feeds and fertilizers management laws, and that food waste resources-making facilities used various basic facilities but few of them treated food waste in linkage with leaching water, bad odors, and energy. Some of current facilities were found to be 7 years old and thus outdated. Due to lack of skilled operational manpower, many facilities had less than 300 days of normal operation yearly, and some needed minor and serious repairs periodically. In overall facilities, 87% of the planned food waste was rolled in, thus requiring measures to treat the whole planned volume. For costs of resource-making facilities, some with a capacity of below 50 tons topped 100 million won, and facilities with a capacity of over 50 tons required less installation costs. Overall, installation costs ranged from 10 million to 20 million, and to 200 million won per ton, and this suggests a need to establish the installation cost calculation criteria, as well as to reshape the facility criteria. With operating costs varying greatly according to the size and treatment methods of facilities, the finding indicates a need to rationalize the operating costs, and to plan appropriate-size installation and operation of facilities to ensure economic operation.

• Journal of Korean Society of Transportation
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• v.28 no.4
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• pp.157-166
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• 2010

The aim of this paper was to estimate efficiency using a directional distance function to compare performances of bus agencies to determine if they have made efforts to operate efficiently and reduce emissions and accidents since public transportation reforms 2004. Drivers, mechanics, staff, buses, and fuel were used as input data and vehicle-kilometers (a desirable output), accident costs, and emission costs (undesirable outputs) as output data during June 2005. As a result, the efficiency with undesirable outputs was lower than the efficiency without undesirable outputs. However, the number of efficient agencies was more in case of the consideration of undesirable outputs. The reason is that the number of agencies whose possibility to reduce undesirable outputs are less than the possibility to reduce inputs was increasing, while the efficiency deviation among agencies was larger in case of the consideration of undesirable outputs. Meanwhile, the increase of CNG buses and operating speed and the improvement of mechanical efficiency had positive influence on the efficiency.