• 한국정보시스템학회지:정보시스템연구
• /
• 제17권3호
• /
• pp.153-174
• /
• 2008

Mobile commerce is defined as any direct or indirect transaction conducted and facilitated through a wireless telecommunication network such as payment, ticketing, auction and mobile banking. Despite the importance of mobile commerce, there have not been so many academic studies on the unique characteristics of mobile commerce environments. In this study, our research model is developed based on TAM(Technology Acceptance Model) to investigate the user's technology acceptance process in mobile commerce environment. The factors, such as ubiquity, compatibility, perceived usefulness, perceived ease of use, cost, security, attitude and behavior intention for mobile commerce were selected from pier study in information systems area. The data for empirical analysis of the research model is collected online-questionnaire of 167 mobile commerce users in South Korea. The hypotheses were analyzed using SPSS 15.0 and AMOS 7.0. The results of our study show that: (1) compatibility, perceived usefulness and security had influences on the attitude whereas perceived ease of use and cost did not have any significant impact on the attitude, (2) compatibility influenced perceived usefulness whereas perceived ease of use did not, and finally (3) ubiquity, perceived usefulness and attitude had considerable influences on intention for mobile commerce. Therefore, practitioners should focus on enhancing security, quality of contents and services as well as offering what mobile commerce users want. The results of this study may useful for academicians and practitioners alike.

• 한국정보통신학회논문지
• /
• 제19권11호
• /
• pp.2615-2622
• /
• 2015

스마트폰 태블릿 PC와 같은 모바일 장치를 이용하여 인터넷뱅킹과 전자상거래는 물론 본인의 업무까지 처리하고 있다. 모바일 기기의 가용성과 편리성은 높아가고 있지만, SNS나 문자 이메일을 이용한 Smishing 금융사기사건과 개인정보유출 등 범죄사건도 많이 발생하고 있다. 스마트폰에서 Smishing 사고는 2013년부터 급격하게 증가되어 MERS 감염 사건, 지뢰도발 사건, 추석의 택배 등의 사회공학적 방법을 이용하여 교묘하게 발생하고 있다. 본 논문에서는 2014년 이후의 모바일 장치에서의 Smishing 해킹 동향을 분석한다. 사회적 이슈와 관련하여, 모바일 사용자들에게 금융사기로 이어지는 Smishing 해킹 공격의 프로세스를 분석한다. 그리고, Mobile Smishing 해킹에 대한 보안 방법과 금융 피해의 대책을 제시한다.

• International Journal of Computer Science & Network Security
• /
• 제21권9호
• /
• pp.31-40
• /
• 2021

The increasing number of credit card fraud cases has become a considerable problem since the past decades. This phenomenon is due to the expansion of new technologies, including the increased popularity and volume of online banking transactions and e-commerce. In order to address the problem of credit card fraud detection, a rule-based approach has been widely utilized to detect and guard against fraudulent activities. However, it requires huge computational power and high complexity in defining and building the rule base for pattern matching, in order to precisely identifying the fraud patterns. In addition, it does not come with intelligence and ability in predicting or analysing transaction data in looking for new fraud patterns and strategies. As such, Data Mining and Machine Learning algorithms are proposed to overcome the shortcomings in this paper. The aim of this paper is to highlight the important techniques and methodologies that are employed in fraud detection, while at the same time focusing on the existing literature. Methods such as Artificial Neural Networks (ANNs), Support Vector Machines (SVMs), naïve Bayesian, k-Nearest Neighbour (k-NN), Decision Tree and Frequent Pattern Mining algorithms are reviewed and evaluated for their performance in detecting fraudulent transaction.

• The Journal of Asian Finance, Economics and Business
• /
• 제8권4호
• /
• pp.43-54
• /
• 2021

The study evaluates India's technological advancement, which has created a range of opportunities for consumers to enter into digital payment space. Demonetization in India has forced all consumers and companies to embrace and create cashless digital payment platforms. The cashless economy scenario involves various factors for its adoption such as reach, availability and awareness. This study considers factors responsible for adopting new digital payment technologies in India's different regions across various consumers. The study includes descriptive statistics and variance analysis (ANOVA) to identify elements to achieve maximum satisfaction. The research collects data from 250 respondents living in India, experiencing digital payments and online transactions. The data is collected through a structured questionnaire and critically analyzed using statistical analysis. The data has been analyzed with no sectorial biases and tracked by creating real-time indications. The study uses various hypotheses after taking responses from a sample of respondents. Cronbach's Alpha analysis is also used to determine the validity and reliability of the data. The study illustrates the complete shift of consumer behavior from cash to a cashless economy. A certain number of factors are shown to directly influence the rate of such a shift toward digital transactions in India.

• KSII Transactions on Internet and Information Systems (TIIS)
• /
• 제15권11호
• /
• pp.4163-4183
• /
• 2021

As measures for protecting users and ensuring security of electronic financial transactions, such as online banking, financial institutions in South Korea have implemented network segregation policies. However, a revision of such domain-centered standardized network segregation policies has been increasingly requested because of: 1) increased demand for remote work due to changes resulting from COVID-19 pandemic; and 2) the difficulty of applying new technologies of fintech companies based on information and communications technologies (ICTs) such as cloud services. Therefore, in this study, problems of the remote work environment arising from the network segregation policy currently applied to the financial sector in South Korea and those from the application of new ICTs such as fintech technology have been investigated. In addition, internal network protection policies of foreign financial sectors, such as those of the United States, United Kingdom, European Union, and Russia, and internal network protection policies of non-financial sectors, such as control systems, have been analyzed. As measures for the effective improvement of the current network segregation policy, we propose a policy change from domain-based to data-centric network segregation. Furthermore, to resolve threats of hacking at remote work, recently emerging as a global problem due to COVID-19 pandemic, a standard model for remote work system development applicable to financial companies and a reinforced terminal security model are presented, and an alternative control method applicable when network segregation is not applied is proposed.

• The Journal of Asian Finance, Economics and Business
• /
• 제10권2호
• /
• pp.195-201
• /
• 2023

Since the banking industry relies so heavily on strong customer-staff interactions, measuring employee job satisfaction has become a critical problem. To achieve benefits for both individuals and organizations, it is crucial to foster and ensure employee job satisfaction. The main objective of this study is to determine the influencing factors of employees' job satisfaction in commercial banks in Bangladesh. This study focused on some significant factors such as employee empowerment, job security, management support, and attractive compensation in an organization. In terms of research purpose, non-probability convenience sampling has been used, and the study is quantitative in nature. For data collection purposes, an online survey questionnaire was prepared based on previously published articles. The targeted population was the bank employees of commercial banks in Bangladesh where the final sample size was n = 200. For analyzing the collected data, SPSS 26.0 version has been used to test the study model and the proposed hypotheses. This study also shows that employee empowerment, job security, management support, and attractive compensation have positive and significant effects on employees' job satisfaction at the workplace. Finally, this study has offered some extraordinary directions and implications for future research on commercial bank authorities in Bangladesh.

• The Journal of Asian Finance, Economics and Business
• /
• 제10권2호
• /
• pp.223-233
• /
• 2023

Entrepreneurship brings countless values to each individual and practical benefits to society and the economy. Recently, the call for a better understanding of entrepreneurship from corporations and governments is regularly voiced the day, both in the academic literature and in public discussions. This study examines factors influencing the startup decision of young people in Vietnam. Primary data was collected from an online survey and then imported into an Excel file before being analyzed by SPSS 22. The total number of relevant observations for the study is 656, using numerous statistical approaches such as EFA and multiple regression analyses. This study contributes to the existing literature and current practice by suggesting six major determinants of startup intention: self-expectation, personal attitudes, self-competency, perceived feasibility, entrepreneurial orientation, and financial wealth. Among these factors, self-competency and entrepreneurial orientation are statistically significant, indicating that the capability of young people is the most important determinant of their startup intention. Additionally, the results indicate that self-expectation, attitude, perceived feasibility, and finance do not impact students' intention to pursue entrepreneurship. We suggest that by enhancing the training quality of universities, young people will be provided with much essential knowledge and technical skills for running a business.

• 서비스연구
• /
• 제7권4호
• /
• pp.51-68
• /
• 2017

핀테크는 금융 문맹 퇴치 및 투자, 소매 금융, 그리고 비트코인 (bitcoin)과 같은 암호 화폐 등 혁신적인 정보기술을 활용한 새로운 금융 서비스 분야이다. 특히 온라인/모바일 시스템이 오프라인 금융 시스템을 대체하면서 제 3 자 온라인 지불 서비스가 빠르게 성장하고 있다. 한편, 시스템 품질 및 사용자 태도는 제 3 자 지불 서비스 사용을 유도하는 핵심 요인이지만 이러한 요인의 중요성에 대한 인식은 국가마다 상이할 수 있다. 본 연구의 목적은 기술의 수용과 사용에 대한 통합 이론 (UTAUT2)을 바탕으로 중국과 한국의 제3자 온라인/모바일 지불 서비스 채택 요인이 어떻게 다른 지를 밝히는 것이다. 이를 위해 본 연구에서는 계층분석과정(analytic hierarchy process: AHP), 퍼지 집합 및 TOPSIS를 활용하여 제 3 자 온라인/모바일 지불 시스템 채택 요인들을 파악하고 상대적인 중요도를 평가하고자 한다. 분석 결과 중국인의 경우 가격이 채택 의도에 가장 큰 영향을 미치는 반면, 한국인의 경우 지각된 신뢰가 채택 의도에 가장 중요한 영향을 미친다는 것을 알 수 있었으며 하위 기준에서도 역시 중국과 한국에 차이가 있음을 확인할 수 있었다.

• 정보보호학회논문지
• /
• 제27권4호
• /
• pp.731-742
• /
• 2017

보안에 관한 많은 암호 기술의 도입에도 불구하고 어깨 넘어 훔쳐보기 등과 같은 사회공학적인 공격은 원천적으로 차단하기 어려운 공격기법이다. 현금자동입출기기와 같이 개방된 공간에 설치된 금융시설에서는 더욱 그러한 공격을 차단하기 어렵다. 이뿐 아니라 업무처리 비중이 점점 늘고 있는 온라인 금융 서비스는 공간의 제약 없이 어디서나 사용가능하다는 편리성의 이면에 어깨 넘어 훔쳐보기, 스머지 공격, 구글 글라스를 이용한 비밀번호의 위치점 유추 등의 공격에 취약한 부분이 있다. 본 논문에서는 현금자동입출기기와 인터넷 뱅킹에서 원타임 키패드(One-Time Keypad)를 사용함으로 비밀번호 유출에 안전함을 보이고, 기존에 사용되는 키패드와 OTP (One-Time Password)와의 보안성을 비교 분석하였다.

• 정보기술과데이타베이스저널
• /
• 제7권2호
• /
• pp.87-100
• /
• 2000

전통적 오프라인 비즈니스에 비하여 e-Business의 특징 중 하나는 고객충성도 개념이 급격한 변화를 겪고 있다는 점이다. 본 연구는 e-Business의 핵심 기반인 정보시스템의 품질이 고객충성도에 어떠한 영향을 미치는지를 분석하였다. 즉, 정보시스템 품질을 시스템 품질, 정보 컨텐츠 품질, 서비스 품질 3개 독립변수로 설정하고, 이러한 변수들이 종속변수인 고객충성도에 미치는 영향을 실증적으로 검증하였다. e-Business 중 가장 활성화되고 있는 사이버증권 분야를 조사대상으로 하였으며, 온라인 설문조사와 방문조사에 의하여 8,265명에 달하는 사이버 고객 데이터가 수집되었다. 데이터 분석 결과, 3개 독립변수 모두가 고객충성 도에 긍정적인 영향을 미치는 것으로 나타났으며, 그 중에서 시스템 품질이 가장 큰 영향력을 지니고 있는 것으로 분석되었다.