• 제목/요약/키워드: Online Delivery

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대학 교수자의 온라인 교수법 콘텐츠 수강 경험 및 요구 (University Professor's Experience and Demands of Online Teaching Method Content)

  • 민혜리
    • 한국콘텐츠학회논문지
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    • 제21권6호
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    • pp.744-758
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    • 2021
  • 이 연구는 온라인 교수법 콘텐츠 개발을 통한 교수 대상의 교수법 교육의 가능성과 효과성을 확인하기 위한 것으로, 온라인 교수법 콘텐츠를 수강한 교수자들의 온라인 교수법 콘텐츠 수강 경험과 요구 및 특성별 경험과 요구의 차이를 살펴봄으로써, 향후 지속될 온라인 교수법 콘텐츠 개발과 활용 전략에 중요한 시사점을 제공하기 위한 연구이다. A대학교에서 2015-2018년에 개발한 7개의 교수법 콘텐츠를, 2017-2019년에 걸쳐 수강한 83명의 교수를 대상으로 설문조사를 실시한 결과, 교수들은 자기 계발 목적으로 온라인 교수법 콘텐츠를 수강하는 경우가 많았고, 콘텐츠 전반에 대해 만족하였으며, 개인 학습으로 교육에 대한 심리적 부담과 저항이 낮다는 점과 온라인으로 반복적 학습이 가능하다는 점을 온라인 콘텐츠의 장점으로 꼽았다. 내용구성에서 중요도와 실행도 간의 차이에 대한 분석에서, 통계적으로 유의한 차이가 나는 영역은 명확하고 이해하기 쉬운 전달, 적절하고 충분한 예시, 흥미와 동기 유발, 학습자 간 상호작용 촉진, 적절한 난이도, 최신 경향 반영, 적절한 분량, 적절한 제시 순서와 속도, 윤리적인 구성이었다. 해당 영역에서 모두 수강한 교수자가 인식하고 있는 중요도가 현재 콘텐츠의 실행도 보다 높았다. 결론적으로 온라인 교수법 콘텐츠를 수강하는 교수자들이 개선의견으로 제시한 것은, 내용구성 영역에서 적절하고 충분한 예시, 흥미와 동기 유발, 최신 경향 반영이었고, 사용편의성 영역에서는 안정적 재생, 이어보기 기능, 장소에 구애받지 않음이 있었다.

온라인 쇼핑을 이용하는 소비자 특성이 옴니채널 전략에 미치는 영향 (The Effects of Consumer Characteristics Using Online Shopping on Omni-Channel Strategy)

  • 오형술;조수연;유정상
    • 대한안전경영과학회지
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    • 제19권2호
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    • pp.173-180
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    • 2017
  • Omni-channel strategy is an innovative paradigm for integrated information distribution of inventory, sales, operations, marketing, delivery, pickups and returns in supply chain management. Recently the distribution strategy faces new challenges with the advent of mobile distribution channels. Social media with countless apps imposes additional stress on supply chain operations. Due to these changes, distribution network in supply chain is changing naturally and rapidly from multi-channel to omnni-channel platform. Recently numerous domestic distributors establish and adapt this new supply chain optimization tool as a part of seamless flow of movements of goods from one channel to other channels. The objective of this paper is to present a preliminary findings on how omnni-channel affects the supply chain management. A survey is used to ascertain in the degree of omnni-channel implementation and statistical evidence is provided to test sets of hypothesis. The results of the questionnaire showed that consumers' purchasing styles differed by gender, age, purchase purpose, and product type. In particular, women consider purchasing experience in omni-channel to be important. As food and household goods can be conveniently shipped, consumers prefer online purchasing it. Conversely, consumers tend to favor omni-channel strategy in connection with offline experience in IT products.

코로나19 발생 이후 일부 지역대학 응급구조학과의 비대면 교육 현황 (Status of non-face-to-face learning at selected regional universities for paramedicine since the coronavirus infectious disease 2019 outbreak: a cross-sectional survey on undergraduates)

  • 김사라;김철태
    • 한국응급구조학회지
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    • 제26권1호
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    • pp.71-85
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    • 2022
  • Purpose: This study aimed to investigate the current status of non-face-to-face education at universities for paramedicine and measure students' education satisfaction after the coronavirus infectious disease 2019 (COVID-19) outbreak. Methods: A cross-sectional survey was conducted for paramedic students at the Chungcheong and Honam areas using Google Forms. Convenience sampling was used. A structured questionnaire was created and modified according to Park and Choi's test tool developed to review online lectures and practical courses. Results: A total of 202 students responded to the survey. The satisfaction level of online lectures was 3.06±1.12 (n=202) out of 5. Students experiencing online lectures responded that it was difficult to focus on the class, and the overall quality and lecture delivery should be improved. They also experienced technical difficulties. The satisfaction level of practical course lectures was 3.24±1.04 (n=133) out of 5. It was higher than those of other types of classes because it was conducted by the more familiar face-to-face lecture. Conclusion: This study has shown that the universities and instructors have examined a variety of methods in paramedic education after the COVID-19 pandemic. However, further research and consideration are required to improve paramedic education during the COVID-19 pandemic.

지속적 관여도 및 인지된 위험이 소비자의 온라인 상인선택 프로세스에 미치는 영향에 관한 연구: 요구신뢰 수준 개념을 중심으로 (How Enduring Product Involvement and Perceived Risk Affect Consumers' Online Merchant Selection Process: The 'Required Trust Level' Perspective)

  • 홍일유;이정민;조휘형
    • Asia pacific journal of information systems
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    • 제22권1호
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    • pp.29-52
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    • 2012
  • Consumers differ in the way they make a purchase. An audio mania would willingly make a bold, yet serious, decision to buy a top-of-the-line home theater system, while he is not interested in replacing his two-decade-old shabby car. On the contrary, an automobile enthusiast wouldn't mind spending forty thousand dollars to buy a new Jaguar convertible, yet cares little about his junky component system. It is product involvement that helps us explain such differences among individuals in the purchase style. Product involvement refers to the extent to which a product is perceived to be important to a consumer (Zaichkowsky, 2001). Product involvement is an important factor that strongly influences consumer's purchase decision-making process, and thus has been of prime interest to consumer behavior researchers. Furthermore, researchers found that involvement is closely related to perceived risk (Dholakia, 2001). While abundant research exists addressing how product involvement relates to overall perceived risk, little attention has been paid to the relationship between involvement and different types of perceived risk in an electronic commerce setting. Given that perceived risk can be a substantial barrier to the online purchase (Jarvenpaa, 2000), research addressing such an issue will offer useful implications on what specific types of perceived risk an online firm should focus on mitigating if it is to increase sales to a fullest potential. Meanwhile, past research has focused on such consumer responses as information search and dissemination as a consequence of involvement, neglecting other behavioral responses like online merchant selection. For one example, will a consumer seriously considering the purchase of a pricey Guzzi bag perceive a great degree of risk associated with online buying and therefore choose to buy it from a digital storefront rather than from an online marketplace to mitigate risk? Will a consumer require greater trust on the part of the online merchant when the perceived risk of online buying is rather high? We intend to find answers to these research questions through an empirical study. This paper explores the impact of enduring product involvement and perceived risks on required trust level, and further on online merchant choice. For the purpose of the research, five types or components of perceived risk are taken into consideration, including financial, performance, delivery, psychological, and social risks. A research model has been built around the constructs under consideration, and 12 hypotheses have been developed based on the research model to examine the relationships between enduring involvement and five components of perceived risk, between five components of perceived risk and required trust level, between enduring involvement and required trust level, and finally between required trust level and preference toward an e-tailer. To attain our research objectives, we conducted an empirical analysis consisting of two phases of data collection: a pilot test and main survey. The pilot test was conducted using 25 college students to ensure that the questionnaire items are clear and straightforward. Then the main survey was conducted using 295 college students at a major university for nine days between December 13, 2010 and December 21, 2010. The measures employed to test the model included eight constructs: (1) enduring involvement, (2) financial risk, (3) performance risk, (4) delivery risk, (5) psychological risk, (6) social risk, (7) required trust level, (8) preference toward an e-tailer. The statistical package, SPSS 17.0, was used to test the internal consistency among the items within the individual measures. Based on the Cronbach's ${\alpha}$ coefficients of the individual measure, the reliability of all the variables is supported. Meanwhile, the Amos 18.0 package was employed to perform a confirmatory factor analysis designed to assess the unidimensionality of the measures. The goodness of fit for the measurement model was satisfied. Unidimensionality was tested using convergent, discriminant, and nomological validity. The statistical evidences proved that the three types of validity were all satisfied. Now the structured equation modeling technique was used to analyze the individual paths along the relationships among the research constructs. The results indicated that enduring involvement has significant positive relationships with all the five components of perceived risk, while only performance risk is significantly related to trust level required by consumers for purchase. It can be inferred from the findings that product performance problems are mostly likely to occur when a merchant behaves in an opportunistic manner. Positive relationships were also found between involvement and required trust level and between required trust level and online merchant choice. Enduring involvement is concerned with the pleasure a consumer derives from a product class and/or with the desire for knowledge for the product class, and thus is likely to motivate the consumer to look for ways of mitigating perceived risk by requiring a higher level of trust on the part of the online merchant. Likewise, a consumer requiring a high level of trust on the merchant will choose a digital storefront rather than an e-marketplace, since a digital storefront is believed to be trustworthier than an e-marketplace, as it fulfills orders by itself rather than acting as an intermediary. The findings of the present research provide both academic and practical implications. The first academic implication is that enduring product involvement is a strong motivator of consumer responses, especially the selection of a merchant, in the context of electronic shopping. Secondly, academicians are advised to pay attention to the finding that an individual component or type of perceived risk can be used as an important research construct, since it would allow one to pinpoint the specific types of risk that are influenced by antecedents or that influence consequents. Meanwhile, our research provides implications useful for online merchants (both online storefronts and e-marketplaces). Merchants may develop strategies to attract consumers by managing perceived performance risk involved in purchase decisions, since it was found to have significant positive relationship with the level of trust required by a consumer on the part of the merchant. One way to manage performance risk would be to thoroughly examine the product before shipping to ensure that it has no deficiencies or flaws. Secondly, digital storefronts are advised to focus on symbolic goods (e.g., cars, cell phones, fashion outfits, and handbags) in which consumers are relatively more involved than others, whereas e- marketplaces should put their emphasis on non-symbolic goods (e.g., drinks, books, MP3 players, and bike accessories).

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한국의 e-Grocery 배송서비스 대안에 관한 연구 (An Approach for Enhancing Current Korean e-Grocery Business Focusing on Delivery Service Alternatives)

  • 구종순;이정선;전동화
    • 통상정보연구
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    • 제13권3호
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    • pp.169-201
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    • 2011
  • 정보과학기술의 발달은 식료품산업에서도 큰 변화를 가져왔는데, 그것은 바로 기존의 전통적인 슈퍼마켓 형태의 배송체계에서 온라인 방식의 배송시스템을 접목한 것이다. 현재 한국의 전통적인 슈퍼마켓들은 소비자를 만족시키기 위한 하나의 방편으로 오프라인과 온라인 서비스를 동시에 제공하고 있다. 본 연구는 과거 1990년대 후반부터 2000년대 초반까지 선진국에서 주로 이루어진 선행연구들을 기초로 하여, 온라인 식료품 산업의 개념과 운영(operation)모델을 설명하고, 전 세계 온라인 식료품 회사와 한국 대형 슈퍼마켓의 온라인 식료품 서비스 현황 분석을 통해, 한국 대형 슈퍼마켓의 성공적인 온라인 식료품 서비스 제공을 위한 배송방법들과 기타 대안들을 제안하고자 한다. 연구에 따르면 한국 대형 슈퍼마켓들은 현재 집 배송(home delivery) 서비스를 제공하고 있으나 선진국들에 비하면 아직 초기단계에 머물러 있다. 배송 서비스의 대안으로서, 가장 기본이 되는 것은 저렴한 비용의 점포픽업서비스이다. 점포 픽업서비스는 인터넷을 통해 가까운 대형마트에 원하는 상품을 주문하고 매장을 방문하여 주문한 상품을 인도받는 형태이다. 또 다른 대안으로 배송서비스의 질을 향상시키기 위해 리셉션박스라는 특수한 박스를 이용하는 방법이 있다. 이 박스는 신선식품과 같은 신선도가 생명인 상품의 질을 유지하기 위해 박스의 온도 조절과 자물쇠처리를 통해 안전하게 고객에게 상품을 전달하는 방법이다. 마지막 대안으로는 배송서비스의 질적 향상을 위한 DC(distribution center)를 구축하는 것이다. 그러나 DC구축은 높은 투자자본이 요구되므로 구축에 어려움이 있다. 그러나 미국 온라인 식료품 기업인 Peapod이 기존 전통기업과 온라인 식료품 기업의 합병이나 파트너십을 통해 DC를 구축한 것처럼 한국 대형 슈퍼마켓들도 DC구축이 가능할 것으로 보인다. 위에서 제시한 배송서비스를 실현하기 위해서는 기본적으로 대규모 주문량을 확보하여야 하며, 이를 위해서 홍보를 통한 온라인 잠재고객의 유인이 반드시 필요하다. 아울러 온라인 식료품 배송 서비스에서 고객들이 기대하는 식품 위생과 안전성의 보장 그리고 편의성을 제공하여 충성스런 고객(loyal customers)을 계속 유지하는 것 또한 대형 슈퍼마켓들이 온라인 식료품 산업에서 성공을 위해 고려해야하는 중요한 요소라 하겠다.

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DRM을 활용한 택배정보보안시스템 구현 방안 (Implementation of Delivery Information Security System using DRM)

  • 박두진
    • 한국정보통신학회:학술대회논문집
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    • 한국정보통신학회 2012년도 춘계학술대회
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    • pp.846-847
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    • 2012
  • 국내 택배시장은 100여개의 대기업 및 중소기업체가 활동하고 있는 대표적인 완전 개방적인 물류 서비스 시장이다. 국내 택배 시장은 2001년 이후 연간 10% 내외로 성장하고 있으며, 2011년 말을 기준으로 연간 13억 개 이상의 물품이 운송되고, 시장 규모는 약 3조원이 넘을 것으로 예상된다. 2012년에는 온라인 쇼핑 등의 활성화에 따라 택배 업계는 더욱 발전할 것으로 기대된다. 그러나 이러한 택배업계는 외형적으로 성장하였지만 소비자의 개인 신상 노출 등에 따른 보이스피싱 등 범죄에 악용될 우려가 높다. 따라서, 본 논문에서는 디지털 저작권 관리(DRM) 기법을 택배 서비스에 적용하여 개인정보 검색을 DRM 암호화하고, 권한을 제어하고, 보유 현황을 관리함으로써 개인 정보를 효율적으로 보호할 수 있는 택배정보보안시스템의 구축 방안을 제안한다.

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세계 푸드테크 산업의 동향과 전망 (A Study on Current Status and Prospects of Global Food-tech Industry)

  • 장우정
    • 한국융합학회논문지
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    • 제11권4호
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    • pp.247-254
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    • 2020
  • 4차혁명에 따른 사회 문화 경제적 변화는 푸드테크 산업의 성장을 견인하는 배경이 되고 있다. 한국의 푸드테크산업은 아직까지 배달앱에 집중되어 있고 스마트팜, 인공지능을 비롯한 로봇시장은 발전 초기단계이다. 미국은 대체육업체가 이미 유니콘 기업에 다수 포함되어 있는 반면 소고기 수입 4위국인 한국은 대체육 개발이 미흡하다. 프랑스는 유럽 최대의 농업 국가답게 어그테크 중심으로 푸드테크가 발전하고 있으며 중국은 세계 제일의 인구수를 앞세워 거대화 된 온라인 전자 상거래 시장을 토대로 배달앱 중심의 푸드테크가 발달했다. 한국도 과거산업에 초점이 맞춰진 규제를 신산업에 적용할 수 있도록 변경하고 정계와 재계의 투자 및 연구에 집중하여 다양한 푸드테크 산업을 발전시켜야 할 것이다.

Opportunistic Routing for Bandwidth-Sensitive Traffic in Wireless Networks with Lossy Links

  • Zhao, Peng;Yang, Xinyu
    • Journal of Communications and Networks
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    • 제18권5호
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    • pp.806-817
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    • 2016
  • Opportunistic routing (OR) has been proposed as a viable approach to improve the performance of wireless multihop networks with lossy links. However, the exponential growth of the bandwidth-sensitive mobile traffic (e.g., mobile video streaming and online gaming) poses a great challenge to the performance of OR in term of bandwidth guarantee. To solve this problem, a novel mechanism is proposed to opportunistically forwarding data packets and provide bandwidth guarantee for the bandwidth-sensitive traffic. The proposal exploits the broadcast characteristic of wireless transmission and reduces the negative effect of wireless lossy links. First, the expected available bandwidth (EAB) and the expected transmission cost (ETC) under OR are estimated based on the local available bandwidth, link delivery probability, forwarding candidates, and prioritization policy. Then, the policies for determining and prioritizing the forwarding candidates is devised by considering the bandwidth and transmission cost. Finally, bandwidth-aware routing algorithm is proposed to opportunistically delivery data packets; meanwhile, admission control is applied to admit or reject traffic flows for bandwidth guarantee. Extensive simulation results show that our proposal consistently outperforms other existing opportunistic routing schemes in providing performance guarantee.

제도기반 신뢰요소가 한국 전자상거래 기업의 생존에 미치는 영향에 관한 실증 분석 연구 (An Empirical Analysis of the Impact of the Institution-based Trust Factors on the Survival of E-commerce Companies in Korea)

  • 박소연;김승현
    • 지식경영연구
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    • 제20권4호
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    • pp.131-148
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    • 2019
  • E-commerce in Korea has grown steadily in recent years. E-commerce has provided firms with an effective method to approach potential customers by overcoming geographical and physical barriers. However, despite the rapid growth, many e-commerce businesses closed their businesses and were not able to survive. This study aims to empirically examine the factors that determine the survival of e-commerce businesses in Korea. In particular, this study focuses on the factors related to the notion of institution-based trust that includes delivery, privacy, and security management. This research used the data set about 31,295 e-commerce businesses that have been registered in Seoul. We found that the e-commerce business that does not require extra personal information beyond the standard terms and conditions or provides a feedback mechanism by having an online board to submit a complaint has a higher chance of survival. In addition, the e-commerce business that has a secured web server, shows the specific information about the date of delivery, or provides escrow services is likely to survive longer than others. The research has extended the extant literature on the importance of trust in e-commerce by empirically examining the effects of the institution-based trust factors on the actual survival of e-commerce businesses.

이커머스 유료멤버십의 혜택과 희생요인이 지각된 가치와 이커머스 지속이용의도에 미치는 영향에 관한 연구: 쿠팡 로켓와우와 네이버 플러스 멤버십의 비교를 중심으로 (A Study on the effect of Benefits and Sacrifices factors of e-commerce paid membership on the Perceived Value and Intention to contiue using e-commerce)

  • 박소언;이상우
    • 한국정보시스템학회지:정보시스템연구
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    • 제33권1호
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    • pp.133-157
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    • 2024
  • Purpose The purpose of this study is to identify the utility and sacrifice factors of paid membership in domestic e-commerce based on the value-based acceptance model, and to determine its impact on perceived value and intention to continue using e-commerce. Design/methodology/approach This study confirmed the perceived benefits and sacrifice factors of e-commerce paid membership through in-depth interviews, and verified the research model through an online survey. Findings The study identifies seven perceived benefit factors(differentiation, enjoyment, sharing, point benefit, discount benefit, contents benefit, and delivery benefit) and three perceived sacrifice factors(fee, opportunity loss, complexity). Structural model verification reveals that discount benefit, delivery benefit, and opportunity loss significantly impact the perceived value in Coupang Rocket Wow, while discount benefit, point benefit, and fee significantly influence the perceived value in Naver Plus membership. The perceived value of both memberships positively influences the intention to continue using the respective e-commerce platforms. A comparison highlights a significant difference in the impact of opportunity loss on perceived value between Coupang Rocket Wow and Naver Plus memberships.