• Title/Summary/Keyword: Nursing Work Performance

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An Analysis of Nurse's Perception of Internal Marketing Activities Affecting on Nurse's Turnover Intention, Nursing Task Performance and Nursing Productivity (간호사가 지각하는 내부마케팅활동 정도가 간호사의 이직의도, 간호업무수행 및 간호업무생산성에 미치는 영향)

  • Doo, Eun-Young;Seomun, Gyeong-Ae;Kim, In-A;Lim, Ji-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.11 no.1
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    • pp.1-12
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    • 2005
  • Purpose: The purpose was to analyze the effects of internal marketing activity factors on nurse's turnover intention, nursing task performance and nursing productivity. Methods: The subjects were 355 nurses who were working at the 3 universities hospital over 1 year. The instruments were used of internal marketing activity factors(Lee, 2001), turnover intension(Lee, 1995), nursing task performance(Park, 1988) and nursing productivity(McNeese-Smith, 1996). Results: The mean score of internal marketing activity factors was 2.79, education and training 2.97, individualization 2.93, communication 2.87, promotion 2.76, work environment 2.63, reward system 2.62, and management vision for employee 2.61. The turnover intention was 3.12, nursing task performance 3.49, and nursing productivity 3.38. The internal marketing activity factors were negatively correlated with turnover intention(r=-0.37, p<0.0001), and positively correlated with nursing task performance(r=0.29, p<0.0001) and nursing productivity(r=0.30, p<0.0001). The key predictor of turnover intension was reward system, education and training, communication, and salary. They explained 35.0% of the total variance. In nursing task performance, communication, management vision for employee, salary and unit explained 26.0% of the total variance. In nursing productivity, communication, reward, education and training, salary, and position explained 24.0%. Conclusions: To increase nurse's nursing task performance and nursing productivity and to decrease turnover intention, it is necessary to concentrate on improving communication and reward system in the internal marketing activity factors. Through these activities, the effectiveness of internal marketing strategies will be enhanced and finally, nursing organizational outcome will be increased.

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Effects of Nurses' Social Capital and Job Engagement on Nursing Performance: Focused on the Mediating effects of Organizational Citizenship Behavior (병원간호사의 사회적 자본과 직무열의가 간호업무성과에 미치는 영향: 조직시민행동의 매개효과를 중심으로)

  • Ko, Mi Soon;Lee, Hyunsook Zin;Koh, Myung Suk
    • Journal of Korean Academy of Nursing Administration
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    • v.23 no.1
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    • pp.42-51
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    • 2017
  • Purpose: The purpose of this study was to identify the casual relationship between nurses' social capital, job engagement and nursing performance and to verify the goodness of fit between a hypothetical model and actual data in order to suggest the best model. Methods: This survey was conducted with 250 nurses working in 3 general hospitals in Seoul. Data were collected from June 20 to July 29, 2016 and analyzed using SPSS/WIN 21.0 and AMOS 21.0. Results: Nurses' social capital and job engagement were found to have no direct effect on increasing nursing performance. But, it was found that social capital and job engagement had indirect effects on nursing performance through mediating organizational citizenship behavior. Social capital had direct effects on increasing job engagement and indirect effects on organizational citizenship behavior. Conclusion: Results of this study indicate that nurse managers should concentrate efforts on increasing nurses's job engagement and preparing organization to increase social capital in order to improve nursing performance.

Factors Influencing Triage Nurses' the Korean Triage and Acuity Scale Performance Ability (응급실 초진 간호사의 한국형 응급 환자 분류도구 수행능력에 영향을 미치는 요인)

  • Lee, Eun Kyoung;Kim, Ji-Soo
    • Journal of Korean Clinical Nursing Research
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    • v.24 no.1
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    • pp.94-102
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    • 2018
  • Purpose: The purpose of this study was to examine triage nurses' the Korean triage and acuity scale(KTAS) performance ability, perception of importance, education needs and identify the factors influencing triage nurses' the KTAS performance ability. Methods: A descriptive correlational study was conducted among 146 emergency nurses working in 13 hospitals from March to May, 2017. Data were collected utilizing a questionnaire developed to measure performance ability, perception of importance, and educational needs of 192 items of the KTAS. Statistical analysis included t-test, analysis of variance, correlation analysis and multiple regression analysis. Results: The triage nurses' the KTAS performance ability was rated as 3.3/4.0 points, perception of importance as 3.2/4.0 points, and education needs as 3.1/4.0 points. Factors influencing the KTAS performance of the participants were perception of importance, education needs, and work experience at the emergency department, explaining 26.7% of total variance. Conclusion: The KTAS performance ability of triage nurses could be improved through training programs designed to enhance their perception of importance and provide knowledge about the KTAS. Nurses' emergency department work experience needs to be considered as an important factor for the KTAS performance ability.

Characteristics of Nursing Performance based on the Expertise among ICU Nurses (숙련성에 따른 중환자실 간호사들의 업무수행 유형)

  • Yi, Myung-Sun;Oh, Sang-Eun;Eom, Mi-Ran;Kim, Hyun-Sook;Cho, Kyoul-Ja;Choi, Jung-Sook;Lee, Kyung-Sook
    • Korean Journal of Adult Nursing
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    • v.14 no.2
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    • pp.296-305
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    • 2002
  • Purpose: The purpose of this research was to describe how nurses in intensive care units (ICU) work. Method: A total of 18 ICU nurses participated in the research. The data was collected through individual in-depth interviews and analyzed by grounded theory method using NUDIST 4.0 software program. Results: Three different patterns regarding nursing performance among ICU nurses were identified. These are 1) nursing performance of nurses who perform excellently, 2) nursing performance of nurses who do not perform well because of their lack of experience, and 3) nursing performance of nurses who do not perform well in spite of their good years of experience. These three different nursing performances were described in terms of seven different categories; 1) assessing and monitoring nursing problems, 2) clinical decision making, 3) interpersonal relationships, 4) holistic care, 5) technical skills, 6) problem solving, 7) working independently and creatively. This study also identified two intervening factors that influenced the advancement of their expertise. Conclusion: The results of this study might help nurse managers in developing continuing educational programs for inexperienced nurses or those nurses not performing well to become experts by a deeper understanding of the nature of nursing performance and the factors that influence nursing performance in ICU settings.

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Influence of the Educational Planning Model(ADDIE) Utilization and Self-Leadership on Work Performance among Occupational Health Managers (보건관리자의 ADDIE 모형 활용정도와 셀프 리더십이 직무성과에 미치는 영향)

  • Kim, Young-Im;Jung, Hye-Sun;Lee, Da-Ye
    • Journal of Korean Society of Occupational and Environmental Hygiene
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    • v.29 no.3
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    • pp.394-403
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    • 2019
  • Objectives: This study was conducted to examine the effect of the utilization of the educational planning model (ADDIE) and self-leadership of occupational health managers (OHM) on work performance. Methods: The sample of this study was 180 OHM with over six months of experience, who attended continuing education by the Korean Academic Society of Occupational Health Nursing. Data were collected from April to June 2019 and analyzed using frequency analysis, t-test, F-test, Pearson's correlation analysis, and multiple regression analysis through SPSS Program Ver. 23. Results: According to the results of multiple regression analysis of the factors influencing the work performance of OHM, the model was significant and the explanatory power was 40%. Self-leadership (${\beta}=.45$, p=.001), utilization of the educational planning model (${\beta}=.20$, p<.005), and position (${\beta}=.16$, p=.024) were significant influence factors on work performance. Conclusions: To improve the work performance of OHM, a customized program needs to be developed that promotes the utilization ability of the educational planning model and a strategy of benchmarking high performers in the light of their positions. The improvement of the work performance of OHM will eventually make a contribution to the reduction of industrial disaster and occupational diseases.

The Effects of Self-leadership, Professional Self-concept, and Positive Psychological Capital of Operating Room Nurses on Nursing Performance (수술실 간호사의 셀프리더십, 전문직 자아개념, 긍정심리자본이 간호업무성과에 미치는 영향)

  • Moon, Hyun Sook;Shin, Sung Hee
    • Journal of East-West Nursing Research
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    • v.26 no.2
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    • pp.139-148
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    • 2020
  • Purpose: This study was conducted to determine the effects of self-leadership, professional self-concept, and positive psychological capital on the performance of operating room nurses. Methods: The participants were 148 operating room nurses with more than a year of experience in one of the general hospitals in Seoul, Korea. Data were collected from 18 to 29 November 2019 and were analyzed by descriptive statistic methods, t-test, ANOVA, Pearson's correlation coefficient analysis, and multiple regression analysis using the SPSS/WIN 21.0 program. Results: The self-leadership, professional self-concept, and positive psychological capital of operating room nurses showed a positive correlation with nursing performance. The performance of operating room nurses was the most affected by professional self-concept (β=.32, p=.002), followed by operating room career (β=.22, p=.037) and positive psychological capital (β=.20, p=.039), which together accounted for a nursing performance of up to 42.9% (F=12.06, p<.001). Conclusion: Based on these findings, it is necessary to develop education and intervention programs to enhance the operating room nurses' professional self-concept and positive psychological capital.

Effect of Emotional Intelligence, Job Stress, and Communication Ability on Nursing Performance of Nurses Caring for Cancer Patients (암환자를 돌보는 간호사의 감성지능, 직무스트레스, 의사소통능력이 간호업무성과에 미치는 영향)

  • Kim, Hyo Jin;Park, Jung Suk
    • Journal of East-West Nursing Research
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    • v.28 no.1
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    • pp.57-66
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    • 2022
  • Purpose: This study examined the effect of emotional intelligence, job stress, and communication ability on nursing performance of nurses caring for cancer patients. Methods: This is a descriptive study involving 185 nurses with an experience of longer than 6 months at K university hospital in B metropolitan city. The data was collected from March 2nd 2021 to March 31st 2021, and analyzed using the descriptive statistics, independent t-test, one-way ANOVA, Pearson correlation coefficients, and stepwise multiple regression. Results: The factors affect the nursing performance of participants were emotional intelligence, total clinical career, communication ability, job stress and satisfaction of current department. The total explanatory power of those variables on the nursing performance was 43.8%. Conclusion: In order to improve nursing performance, it is necessary to apply a program for improving emotional intelligence and communication ability, and for controlling and coping with job stress, considering the career of a nurse taking care for cancer patients. In addition, efficient manpower management and material support at the hospital organization level are required.

Concept Analysis of Organizational Socialization (조직사회화에 대한 개념분석)

  • Kim, Moon-Shil;Choi, Soon-Ook
    • Journal of Korean Academy of Nursing Administration
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    • v.9 no.1
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    • pp.19-30
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    • 2003
  • Purpose : The concept of organizational socialization has been regarded as an abstract concept of organizational learning process and it has been used as strategy for the organizational goal attainment. New graduated nurses' organizational socialization has been a very important process for learning knowledge, skills and behaviors in hospital setting. This study was to analyze and clarify the meaning of the concept of Organizational Socialization. Method : This study use the process of Walker & Avant's concept analysis. Results : The critical attributes of organizational socialization were identified as : 1) Internalization of Value and belief of organization; 2) Learning of organizational rules and modes of living; 3) Improvement of job performance; 4) Maintenance of supportive relationship; 5) Formation of occupational identity. The antecedents of organizational socialization consist of those facts that 1) negative feeling of role; 2) difficulties of interpersonal relationship; 3) unskilled work performance. And the consequences of organizational socialization consist of those facts that 1) organizational commitment; 2) job satisfaction; 3) intention of leave work setting; 4) improvement of job performance; 5) improvement of decision making; 6) maintenance of supportive relationship. Conclusion : Through this concept analysis, the concept of organizational socialization is defined as internalization of value and belief of organization, learning of organizational rules and modes of living, improvement of job performance, maintenance of supportive relationship and formation of occupational identity.

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The Moderating Effect of Organizational Justice on the Relationship between Self-Efficacy and Nursing Performance in Clinical Nurses (임상간호사의 자기효능감과 간호업무성과의 관계에서 조직공정성의 조절효과)

  • Kim, Ju-Ra;Ko, Yukyung;Lee, Youngjin;Kim, Chun-Ja
    • Journal of Korean Academy of Nursing
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    • v.52 no.5
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    • pp.511-521
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    • 2022
  • Purpose: This study aimed to examine the moderating effect of organizational justice on the relationship between self-efficacy and nursing performance among clinical nurses. Methods: In January 2021, a cross-sectional survey was conducted with 224 clinical nurses recruited from a university-affiliated hospital in Suwon, South Korea. Participants completed online-based, self-report structured questionnaires. Collected data were analyzed using multiple regression and a simple model of PROCESS macro with a 95% bias-corrected bootstrap confidence interval. Results: Self-efficacy and organizational justice were found to be significant predictors of nursing performance. These two predictors explained the additional 34.8% variance of nursing performance in the hierarchical regression model, after adjusting the other covariates. In addition, organizational justice moderated the relationship between self-efficacy and nursing performance among the clinical nurses. In particular, at low self-efficacy level, participants with high organizational justice had higher nursing performance compared to those with low organizational justice. Conclusion: Enhancing organizational justice can be used as an organizational strategy for improving the organizational culture in terms of distribution, procedure, and interaction. Ultimately, these efforts will contribute to the improvement of nursing performance through a synergistic effect on organizational justice beyond nurses' individual competency and self-efficacy.

The Effect of Elderly Nursing Care Education Programs on Nurses' Knowledge, Attitudes and Nursing Performance Toward the Elderly (노인간호 교육프로그램이 간호사의 노인에 대한 지식, 태도 및 간호수행도에 미치는 효과)

  • Choi, Keum Bong
    • The Journal of Korean Academic Society of Nursing Education
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    • v.18 no.3
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    • pp.522-532
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    • 2012
  • Purpose: The purposes of this study were to develop an elderly care nursing education program and evaluate its effect on knowledge, attitudes and nursing performance of nurses toward older adults. Methods: A quasi-experimental study with a non-equivalent control group pretest-posttest design was used. Participants were recruited from two geriatric hospitals. The sample consisted of an intervention group (n=29) that participated in the educational program and a control group (n=30). The data were collected prior to and 6 weeks after the intervention using self-administered questionnaires. Data analyses utilized $x^2$-test, Fisher's exact probability test, and t-test. Results: After the intervention, knowledge and nursing performance about the elderly care increased significantly in the experimental group compared to the control group. However, there was no statistically significant difference between the groups in their attitudes toward the elderly. Conclusion: Findings indicate that to provide better nursing care to the elderly, nurses need to be able to practically apply the knowledge they have acquired from the elder-care nursing education programs in hands-on situations. To achieve this, nurses should work to change their personal attitudes about the elderly. Also, evidence-based guidelines for elderly nursing care, administrative support of institutions, and multidisciplinary approaches are required.