DOI QR코드

DOI QR Code

The Moderating Effect of Organizational Justice on the Relationship between Self-Efficacy and Nursing Performance in Clinical Nurses

임상간호사의 자기효능감과 간호업무성과의 관계에서 조직공정성의 조절효과

  • Kim, Ju-Ra (Department of Nursing, Graduate School, Ajou University) ;
  • Ko, Yukyung (Department of Nursing, College of Medicine, Wonkwang University) ;
  • Lee, Youngjin (College of Nursing and Research Institute of Nursing Science, Ajou University) ;
  • Kim, Chun-Ja (College of Nursing and Research Institute of Nursing Science, Ajou University)
  • 김주라 (아주대학교 대학원 간호학과) ;
  • 고유경 (원광대학교 의과대학 간호학과) ;
  • 이영진 (아주대학교 간호대학.간호과학연구소) ;
  • 김춘자 (아주대학교 간호대학.간호과학연구소)
  • Received : 2022.07.22
  • Accepted : 2022.09.21
  • Published : 2022.10.31

Abstract

Purpose: This study aimed to examine the moderating effect of organizational justice on the relationship between self-efficacy and nursing performance among clinical nurses. Methods: In January 2021, a cross-sectional survey was conducted with 224 clinical nurses recruited from a university-affiliated hospital in Suwon, South Korea. Participants completed online-based, self-report structured questionnaires. Collected data were analyzed using multiple regression and a simple model of PROCESS macro with a 95% bias-corrected bootstrap confidence interval. Results: Self-efficacy and organizational justice were found to be significant predictors of nursing performance. These two predictors explained the additional 34.8% variance of nursing performance in the hierarchical regression model, after adjusting the other covariates. In addition, organizational justice moderated the relationship between self-efficacy and nursing performance among the clinical nurses. In particular, at low self-efficacy level, participants with high organizational justice had higher nursing performance compared to those with low organizational justice. Conclusion: Enhancing organizational justice can be used as an organizational strategy for improving the organizational culture in terms of distribution, procedure, and interaction. Ultimately, these efforts will contribute to the improvement of nursing performance through a synergistic effect on organizational justice beyond nurses' individual competency and self-efficacy.

Keywords

References

  1. Lee SN, Kim JA. Prediction model for nursing work outcome of nurses: Focused on positive psychological capital. Journal of Korean Academy of Nursing. 2020;50(1):1-13. https://doi.org/10.4040/jkan.2020.50.1.1
  2. Dubois CA, D'Amour D, Pomey MP, Girard F, Brault I. Conceptualizing performance of nursing care as a prerequisite for better measurement: A systematic and interpretive review. BMC Nursing. 2013;12:7. https://doi.org/10.1186/1472-6955-12-7
  3. Krijgsheld M, Tummers LG, Scheepers FE. Job performance in healthcare: A systematic review. BMC Health Services Research. 2022;22(1):149. https://doi.org/10.1186/s12913-021-07357-5
  4. Drach-Zahavy A. Primary nurses' performance: Role of supportive management. Journal of Advanced Nursing. 2004;45(1):7-16. https://doi.org/10.1046/j.1365-2648.2003.02855.x
  5. Park SA. An exploratory study on the relationship between leadership style and performance in Korena nursing units. The Seoul Journal of Nursing. 1990;4(1):45-61.
  6. Ko YK, Lee TW, Lim JY. Development of a performance measurement scale for hospital nurses. Journal of Korean Academy of Nursing. 2007;37(3):286-294. https://doi.org/10.4040/jkan.2007.37.3.286
  7. Lee YS. Development of nursing performance appraisal tool using management by objective [dissertation]. Seoul: Seoul National University; 2002. p. 1-116.
  8. Schwirian PM. Evaluating the performance of nurses: A multidimensional approach. Nursing Research. 1978;27(6):347-350. https://doi.org/10.1097/00006199-197811000-00004
  9. Kahya E, Oral N. Measurement of clinical nurse performance: Developing a tool including contextual items. Journal of Nursing Education and Practice. 2018;8(6):112-123. https://doi.org/10.5430/jnep.v8n6p112
  10. Sarikose S, Goktepe N. Effects of nurses' individual, professional and work environment characteristics on job performance. Journal of Clinical Nursing. 2022;31(5-6):633-641. https://doi.org/10.1111/jocn.15921
  11. Gong HS, Wee H. Effects of clinical nursing character and self-efficacy on nursing performance. Health Communication. 2021;16(2):135-143. https://doi.org/10.15715/kjhcom.2021.16.2.135
  12. Jung YS, Kim HS. The structural model of nursing performance for advanced beginner-stage nurse. The Korean Journal of Health Service Management. 2018;12(3):63-78. https://doi.org/10.12811/kshsm.2018.12.3.063
  13. Jeon YB, Cho KM, Park SH. The relationship between job stress and job performance for fitness personal trainers: Moderating effect of self-efficacy. The Korean Journal of Physical Education. 2019;58(3):193-208. https://doi.org/10.23949/kjpe.2019.05.58.3.13
  14. Kim SH, Shim DS, Kim HJ. The effects of supportive leadership on intrinsic motivation and job performance: Moderated mediating effect of generalized self-efficacy. Korean Jouranl of Business Administration. 2017;30(9):1535-1558.
  15. Vancouver JB, Thompson CM, Tischner EC, Putka DJ. Two studies examining the negative effect of self-efficacy on performance. Journal of Applied Psychology. 2002;87(3):506-516. https://doi.org/10.1037/0021-9010.87.3.506
  16. Jun SY, Rho HJ, Lee JH. The impact of organizational justice, empowerment on the nursing task performance of nurses: Focused on the mediating effect of job satisfaction and organizational commitment. Korean Journal of Occupational Health Nursing. 2014;23(2):55-66. https://doi.org/10.5807/kjohn.2014.23.2.55
  17. Michie S, West MA. Managing people and performance: An evidence based framework applied to health service organizations. International Journal of Management Reviews. 2004;5-6(2):91-111. https://doi.org/10.1111/j.1460-8545.2004.00098.x
  18. Gillet N, Colombat P, Michinov E, Pronost AM, Fouquereau E. Procedural justice, supervisor autonomy support, work satisfaction, organizational identification and job performance: The mediating role of need satisfaction and perceived organizational support. Journal of Advanced Nursing. 2013;69(11):2560-2571. https://doi.org/10.1111/jan.12144
  19. Swalhi A, Zgoulli S, Hofaidhllaoui M. The influence of organizational justice on job performance: The mediating effect of affective commitment. Journal of Management Development. 2017;36(4):542-559. https://doi.org/10.1108/JMD-11-2015-0162
  20. Bandura A. Self-efficacy: The exercise of control. New York (NY): W.H. Freeman and Company; 1997. p. 36-161.
  21. Bandura A, Cervone D. Self-evaluative and self-efficacy mechanisms governing the motivational effects of goal systems. Journal of Personality and Social Psychology. 1983;45(5):1017-1028. https://doi.org/10.1037/0022-3514.45.5.1017
  22. Lonnqvist K, Flinkman M, Vehvilainen-Julkunen K, Elovainio M. Organizational justice among registered nurses: A scoping review. International Journal of Nursing Practice. 2022;28(1):e12983. https://doi.org/10.1111/ijn.12983
  23. Kang DS, Kim YS, Lee DW. The influence of organizational justice on employees' motivation to participate in training: A quality system perspective on human resource practices. The Asian Journal on Quality. 2006;7(1):1-19. https://doi.org/10.1108/15982688200600001
  24. Von Bonsdorff ME, von Bonsdorff MB, Zhou ZE, Kauppinen M, Miettinen M, Rantanen T, et al. Organizational justice, selection, optimization with compensation, and nurses' work ability. Journal of Occupational and Environmental Medicine. 2014;56(3):326-330. https://doi.org/10.1097/JOM.0000000000000102
  25. Dong X, Lu H, Wang L, Zhang Y, Chen J, Li B, et al. The effects of job characteristics, organizational justice and work engagement on nursing care quality in China: A mediated effects analysis. Journal of Nursing Management. 2020;28(3):559-566. https://doi.org/10.1111/jonm.12957
  26. Lee JH, Jang CY. An analysis of the moderating effect of organizational justice on the relationship between job characteristic and organization effectiveness of police official: Focused on the Ping's two-step approach. Korean Association of Public Safety and Criminal Justice Review. 2013;22(3):251-284.
  27. Lee SY, Park SK. A study on moderating effects of organizational justice in the relationship between organizational performance and job characteristics of researchers in government-supported research institutes. Journal of Korea Technology Innovation Society. 2019;22(1):85-118. https://doi.org/10.35978/jktis.2019.02.22.1.85
  28. Lim JS, Lee HS. A study on the influence of job characteristics on organizational effectiveness of Korea coast guard officers - based on the intermediating effects of organizational justice. Crisisonomy. 2014;10(4):27-51.
  29. Ju YJ. The meta-analysis of organization justice theory. In: Korean Association for Public Administration, editor(s). Proceedings of the Korean Association for Public Adminstration Conference; 2006 Dec 8-9; Seoul, Korea. Seoul: Korean Association for Public Administration; 2006. p. 1-25.
  30. Sopiah S, Sangadji EM, Narmaditya BS. The impact of organizational justice, self-efficacy and teachers performance: The mediating role of internal motivation. Pedagogika. 2021;141(1):79-93. https://doi.org/10.15823/p.2021.141.4
  31. Sofiyan S, Agustina T, Siahaan R, Simatupang S, Sudirman A. Testing the relationship between employee engagement and employee performance: The urgency of self efficacy and organizational justice as predictors. KnE Social Sciences. 2022;7(10):425-440. https://doi.org/10.18502/kss.v7i10.11382
  32. Mariani MG, Chiesa R, Gill H. Self-efficacy and justice perceptions in personnel selection: A moderated mediation model. International Journal of Selection and Assessment. 2017;25(2):203-211. https://doi.org/10.1111/ijsa.12173
  33. Cohen J. Statistical power analysis for the behavioral sciences. 2nd ed. New York (NY): Psychology Press; 1988. p. 407-465.
  34. Chen G, Gully SM, Eden D. Validation of a new general self-efficacy scale. Organizational Research Methods. 2001;4(1):62-83. https://doi.org/10.1177/109442810141004
  35. Oh IS. General self-efficacy: The concept, measurement issues, and implications for HRM. Korean Journal of Industrial and Organizational Psychology. 2002;15(3):49-72.
  36. Niehoff BP, Moorman RH. Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior. Academy of Management Journal. 1993;36(3):527-556. https://doi.org/10.5465/256591
  37. Hayes AF. Introduction to mediation, moderation, and conditional process analysis: A regression-based approach. 2nd ed. New York (NY): Guilford Press; 2018. p. 219-301.
  38. Oh HS, Wee H. Self efficacy, organizational commitment, customer orientation and nursing performance of nurses in local public hospitals. Journal of Korean Academy of Nursing Administration. 2016;22(5):507-517. https://doi.org/10.11111/jkana.2016.22.5.507
  39. Han AL, Kwon SH. Effects of self-leadership and self-efficacy on nursing performance of nurses working in long-term care hospitals. Journal of Korean Gerontological Nursing. 2016;18(1):12-21. https://doi.org/10.17079/jkgn.2016.18.1.12
  40. Lee TW, Ko YK. Effects of self-efficacy, affectivity and collective efficacy on nursing performance of hospital nurses. Journal of Advanced Nursing. 2010;66(4):839-848. https://doi.org/10.1111/j.1365-2648.2009.05244.x
  41. Sharma J, Dhar RL. Factors influencing job performance of nursing staff: Mediating role of affective commitment. Personnel Review. 2016;45(1):161-182. https://doi.org/10.1108/PR-01-2014-0007
  42. Son SY, Park HT, Yun SH. Interactional justice and task performance: The mediating effects of leader endorsement https://doi.org/10.4040/jkan.22076 and psychological contract. Korean Journal of Management. 2013;21(3):229-260.
  43. Park JW, Son SY. The effects of interactional justice on creativity and task performance: Meaning of work as a mediator and locus of control as a moderator. The Korean Leadership Review. 2017;8(2):5-32. https://doi.org/10.22243/tklq.2016.8.2.5
  44. Bies RJ, Moag JF. Interactional justice: Communication criteria of fairness. In: Lewicki RJ, Sheppard BH, Bazerman MH, editors. Research on Negotiation in Organizations. Greenwich: JAI Press; 1986. p. 43-55.
  45. Jeon MJ, Kim YH, Kim SE. A study on the impact of employee's affectivity on job performance and innovative behavior: Moderating effect of self-efficacy. Ewha Management Review. 2018;36(1):45-72. https://doi.org/10.30753/emr.2018.36.1.003
  46. Osei HV, Osei-Kwame D, Osei Amaniampong L. The effects of individual mechanisms on work self-efficacy of nurses: The mediating role of organisational commitment. International Journal of Healthcare Management. 2017;10(4):219-237. https://doi.org/10.1080/20479700.2016.1268798