• Title/Summary/Keyword: Non Verbal Communication

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Real-Time Recognition Method of Counting Fingers for Natural User Interface

  • Lee, Doyeob;Shin, Dongkyoo;Shin, Dongil
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.5
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    • pp.2363-2374
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    • 2016
  • Communication occurs through verbal elements, which usually involve language, as well as non-verbal elements such as facial expressions, eye contact, and gestures. In particular, among these non-verbal elements, gestures are symbolic representations of physical, vocal, and emotional behaviors. This means that gestures can be signals toward a target or expressions of internal psychological processes, rather than simply movements of the body or hands. Moreover, gestures with such properties have been the focus of much research for a new interface in the NUI/NUX field. In this paper, we propose a method for recognizing the number of fingers and detecting the hand region based on the depth information and geometric features of the hand for application to an NUI/NUX. The hand region is detected by using depth information provided by the Kinect system, and the number of fingers is identified by comparing the distance between the contour and the center of the hand region. The contour is detected using the Suzuki85 algorithm, and the number of fingers is calculated by detecting the finger tips in a location at the maximum distance to compare the distances between three consecutive dots in the contour and the center point of the hand. The average recognition rate for the number of fingers is 98.6%, and the execution time is 0.065 ms for the algorithm used in the proposed method. Although this method is fast and its complexity is low, it shows a higher recognition rate and faster recognition speed than other methods. As an application example of the proposed method, this paper explains a Secret Door that recognizes a password by recognizing the number of fingers held up by a user.

A Study on Visual Contents for Korean Passive Verbs and Causative Verbs Education (한국어 피동·사동 교육용 시각 콘텐츠에 관한 연구)

  • Son, Joo-Hee;Kim, Eun-Jeong;An, Hee-Eun
    • The Journal of the Korea Contents Association
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    • v.22 no.1
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    • pp.348-358
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    • 2022
  • The purpose of this study is to produce visual content for effective education of Passive verbs and Causative verbs in Korean language education for foreigners. Passive verbs and causative verbs are contents that must be taught to intermediate level learners. However, it is recognized as a difficult item for both learners and Korean teachers because the realization pattern is complicated, and there is no rule to explain the combination relationship between the action and the instruction by suffix. In this article, the use of nonverbal information that can improve the learning effect was considered. Providing verbal and non-verbal information together in language education can be expected to improve learners' communication skills. In particular, visual content is non-verbal information that can positively affect memory enhancement, playback, and transition. Therefore, this study attempted to plan and produce picture cards as visual materials. The picture card, produced with a focus on the correct education of Korean Passive verbs, will efficiently and significantly make Korean Passive verbs and Causative verbs teaching and learning by suffixes.

The Effect of Type of Communication by Physical Therapists on Patient Satisfaction and Revisit Intention

  • Kim, Eun-Ji;Sim, Gyeong Seop;Kim, Dong-Hoon
    • The Journal of Korean Physical Therapy
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    • v.33 no.5
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    • pp.245-251
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    • 2021
  • Purpose: This study sought to identify the effect of various types of communication by physical therapists on patient satisfaction and revisit intention. Methods: A total of 212 patients who received physical therapy in Seoul and the Gyeonggi province were surveyed on patient satisfaction and revisit intentions depending on the types of communication by physical therapists. Frequency and correlation analyses were conducted to process the data using the SPSS 22.0 program, and the AMOS 18.0 statistical package was used for confirmatory factor analysis. A structural equation modeling analysis was also performed to verify the model and the hypothesis that was set up in the present paper. Results: The survey showed that patient satisfaction correlates positively and significantly with patient-centric communication, physical factors, and spatial behavior. A significant negative correlation was also found between patient satisfaction and therapist-centered communication. Patient satisfaction positively correlated with revisit intentions. Conclusion: These results showed that there was a positive correlation between the communication of the physical therapist and the satisfaction recognized by a patient. This implies that the patient satisfaction with a physical therapist increases as the communication skills of a physical therapist improve. These findings suggest that a physical therapist must adopt patient-centric communication styles, physical factors, and spatial behavior. This study was important as it generated basic data for the formation of a therapeutic relationship through efficient and promotional communication skills. It recognizes the importance of communication between a physical therapist and a patient as the indispensable factor for interaction.

Exploration of the Emotion for Daily Conversation on Facebook (페이스북 일상담화의 감정 탐색)

  • Hwang, Yoosun
    • The Journal of the Korea Contents Association
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    • v.16 no.2
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    • pp.1-13
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    • 2016
  • The purpose of this study is to explore the emotions of Facebook. Various types of emotions are being exchanged on Facebook. The emotional reactions make the Facebook different from previous electronic bulletin board. According to previous researches, computer-mediated communication can deliver visual symbols and non-verbal cues to enhance the abundance of meanings. Data were collected from 205 Facebook users and the number of users' posts were total 10308. The contents analysis was conducted to explore emotions of the 10308 Facebook posts. The results showed that the most frequent emotion was pleasure. The emotional distributions were different according to the contents types; text, video, photo, and link. For the text content type, emotion of curiosity was apparent and for the photo content type, emotion of love was more frequent than others, and for the video content type, emotion of surprise was salient. The results of the analysis for the shared contents also revealed that pleasure and hope were more frequent emotions than other emotions.

Validation of Critical Care Non-verbal Pain Scale for Critically Ill Patients (중환자 통증사정 도구의 타당성 평가)

  • Choi, Eun Hee;Kim, Jin Hee;Ko, Mi Suk;Kim, Ji Yang;Kwon, Eun Ok;Jang, In Sun
    • Journal of Korean Clinical Nursing Research
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    • v.19 no.2
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    • pp.245-254
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    • 2013
  • Purpose: This study was done to examine predictive validity of Critical Care Non-verbal Pain Scale (CNPS) and develop criteria for pain assessment using CNPS with critically ill patients who have communication problems. Methods: Data were collected from intensive care units at three major general hospitals in Seoul and Kyunggi province. During each observation, a nurse assessed pain severity using CNPS ratings (range 0-9) at four treatment stages: at rest, during central catheter dressing change (nonpainful procedure), position change and suctioning (routine painful procedures). Patients also assessed their pain using a self-report 4-point VRS-4. Results: There were significant differences between the four treatment stages except between "at rest" and "nonpainful procedure". Strong correlations were found between CNPS and VRS-4 for "at rest" (r=.552, p<.001), central catheter dressing change (r=.505, p<.001), position change (r=.709, p<.001), and suctioning (r=.662, p<.001). ROC curve analysis of CNPS based on 3 point on VRS-4 showed the cutoff point was 3 for CNPS, the starting point for pain management with 73% sensitivity, 92.2% specificity, 73% positive predictive value, and 92.8% negative predictive value. Conclusion: Results indicate that CNPS is a valid tool for measuring pain in critically ill patients with communication problems and 3 point should be the standardized pain treatment point.

A Study on the Use of Communication Functions in Mobile Messenger Emoticons -Focus on Line Messenger- (모바일 메신저 이모티콘을 통한 커뮤니케이션에 관한 연구 -라인을 중심으로-)

  • Kim, Ho
    • The Journal of the Korea Contents Association
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    • v.17 no.9
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    • pp.184-191
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    • 2017
  • Smartphone has become a part of many people's daily lives. The mobile messenger function on the smartphone in particular is the most frequently used services. The mobile communication tool in the age of digital media can be classified into two big categories: text messages and emoticons, the non-verbal expression tool of one's emotions. This thesis has studied the mobile communications made by the non-verbal tool of emoticons. The history of emoticons traces back to the text-based emoticon created by Scott Fahlman, from which graphical emoticons were developed and the sound and animation effects have been added. Many people use emoticons and diverse companies are developing the tool. In this study, the representative emoticon development case of Line Co., Ltd. is analyzed to see the concept, types, development process, collaborations and merchandising of the emoticons. Based on the case of Line, the development orientation and direction of domestic emoticons will be discussed to be culture contents.

A Study on the Delivery Pattern of Korean letters during the Joseon Dynasty (조선시대 한글 편지의 전달 양상 고찰)

  • Jeon, Byeong Yong
    • (The)Study of the Eastern Classic
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    • no.69
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    • pp.419-450
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    • 2017
  • This study aims to discover the clue of the current modern postal system development by looking at the delivery patterns of Korean letters during the Joseon Dynasty. A letter is a text medium that the sender sends to a recipient by sending a message of news. The form and contents of the letter are influenced by the various surrounding factors and are adapted to circumstances. The study aims to clear up the method of delivery and the nature of the transmitter among the environmental factors which affects the format and contents of Korean letters. Depending on the public or private matters, the delivery method is divided into a public agency and a private messenger, or divided into one-phase delivery and the multi-phase delivery depending on whether or not a phase is divided into stages. It is also divided into a one-way and a round-transmission depending on whether or not it is round-switched. The transmitter is divided into a verbal communication, the letter and verbal communication, and the letter communication according to whether or not it is by verbal, and divided into the relational and the non-relational person according to the relationship with the sender. Also depending on whether the transmitter is exclusive or not, it is divided into the exclusive messenger and the messenger who deliver a letter incidentally while come and go. In the aspect of the delivery method, We can see the possibility of developing to a modern mail system through the public method, the multi-phase delivery, one-way delivery and in the aspect of the transmitter, we can see the possibility through the letter delivery, non-related transmitter, and the exclusive messenger.

The Effect of Communication of Service Employee on Customer Satisfaction, and Reuse Intention

  • SUNG, Yu-Lim;PARK, Hye-Yoon
    • The Journal of Economics, Marketing and Management
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    • v.9 no.2
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    • pp.21-31
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    • 2021
  • Purpose: This study aims to provide marketing implications for training and face-to-face service employee communication by analyzing how communication by Korean crews at foreign airlines affects passengers' perception and how this perception relates to airline service quality and customer satisfaction. Research design, data: The collection of questionnaires for the demonstration in this study has collected 300 questionnaires for about a month for Korean passengers who are aware of the presence of Korean crew on board aircraft. Results: The study analyzed the relationship between the communication ability, customer satisfaction, and reuse intention of foreign airlines. An empirical analysis of the relationship between quality of airline service, customer satisfaction, and intention of re-use can suggest the following implications based on the language and non-verbal communication capabilities of the Korean crew working for foreign airlines. Conclusions: We studied the impact of communication between Korean crews working for foreign airlines on the quality of airline service, customer satisfaction and reuse intention. The Korean crew should also work for overseas airlines and consider communication as important and expand their overall foreign language education and communication skills to have a positive impact on not only Korean passengers but also their own citizens.

Convergence of Explanation Meeting in Cadaveric Dissection with Communication Skill : Correlation between Self-evaluation Factor and Academic Achievement of Medical Students (의사소통 기술과 해부학 실습 설명의 융합 : 의과대학 학생들의 자기평가 요소와 학문적 성취감의 상관관계)

  • Park, Jeong-Hyun;Im, Hee-Kyung;Kim, Jee-Hee
    • Journal of Digital Convergence
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    • v.14 no.8
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    • pp.363-370
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    • 2016
  • This study aimed to evaluate correlation between self-evaluation factors and academic achievement of medical students according to introduction of explanation meeting in cadaveric dissection. The students explained cadaveric structure to health allied sciences students and discussed with each other. Just after the meeting, 102 medical students filled out a self-reported questionnaire on impact of self-evaluation factors and communication. The data were analyzed by frequency analysis, t-test and analysis of variance. Regardless of their gender, age, previous experience, the majority of the students gave high scores in all of self-evaluation factors. Among them, linkage with major and verbal communication factor were closely related to their academic achievement(p<0.05). The verbal and non-verbal communication factors also had a high correlation of 0.580(p<0.01). The explanation meeting provided a chance to learn further with positive attitude to medical students and motivated them academically.

A Study on Facial expressions for the developing 3D-Character Contents (3D캐릭터콘텐츠제작을 위한 표정에 관한 연구)

  • 윤봉식;김영순
    • Proceedings of the Korea Contents Association Conference
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    • 2004.05a
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    • pp.478-484
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    • 2004
  • This study is a fundamental research for the developing 3D character contents about facial expression as a sort of non-linguistic signs, focusing on an expression of emotion factors of a person. It contributes a framework for symbolic analysis about Human's emotions along with a general review of expression. The human face is the most complex and versatile of all species. For humans, the face is a rich and versatile instrument serving many different functions. It serves as a window to display one's own motivational state. This makes one's behavior more predictable and understandable to others and improves communication. The face can be used to supplement verbal communication. A prompt facial display can reveal the speaker's attitude about the information being conveyed. Alternatively, the face can be used to complement verbal communication, such as lifting of eyebrows to lend additional emphasis to stressed word. The facial expression plays a important role under the digital visual context. This study will present a frame of facial expression categories for effective manufacture of cartoon and animation that appeal to the visual emotion of the human.

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