• Title/Summary/Keyword: Network Service Industry

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Impact on Requirement Elicitation Process when Transforming Software from Product Model to a Service Model

  • Sameen Fatima;Amna Anwer;Adil Tareen
    • International Journal of Computer Science & Network Security
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    • v.23 no.8
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    • pp.199-203
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    • 2023
  • Influential trend that widely reflected the software engineering industry is service oriented architecture. Vendors are migrating towards cloud environment to benefit their organization. Companies usually offer products and services with a goal to solve problems at customer end. Because customers are more interested in solution of their problem rather than focusing on products or services. In software industry the approach in which customers' problems are solved by providing services is known as software as a service. However, software development life cycle encounters enormous changes when migrating software from product model to service model. Enough research has been done on the overall development process but a limited work has been done on the factors that influence requirements elicitation process. This paper focuses on those changes that influence requirement elicitation process and proposes a systematic methodology for transformation of software from product to service model in a successful manner. The paper then elaborates the benefits that inherently come along with elicitation process in cloud environment. The paper also describes the problems during transformation. The paper concludes that requirement engineering process turn out to be more profitable after transformation of traditional software from product to service model.

Discovering Customer Service Cool Trends in e-Commerce: Using Social Network Analysis with NodeXL (e-커머스 기업의 고객서비스 쿨트랜드 발견: 사회네트워크분석 NodeXL 활용)

  • Lee, Chang-Gyun;Sung, Min-June;Lee, Yun-Bae
    • Information Systems Review
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    • v.13 no.1
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    • pp.75-96
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    • 2011
  • This research uses coolhunting to predict the future trend of e-Commerce industry. Coolhunting is a method to take Cool Trends which are the future trend through social network analysis for discovering the trendsetter and its collective intelligence. Coolhunting is generally carried out by social network analysis while this research uses NodeXL of social network analysis tools. We designed industrial network research model for relation among e-Commerce corporation, product, the types of customer service and customer service employee to discover the Cool Trends of e-Commerce industry. According to the result of this research, e-Commerce industrial network was being changed from chaos to collective intelligence form. As a analysis result for network influences, we found that Cool Trends of e-Commerce industry invigorate social commerce industry through the collective intelligence focusing intelligence VIP, Excellence, grade of Administrating for women customers(trendsetter) and it promotes semantic consumption from customers and purchasing power will be concentrated on cosmetic, beauty, perfume product categories in social commerce. We propose the strategic direction for e-Commerce corporation and hope that domestic e-Commerce corporation continues to grow and high-quality services are provided for customers.

The impact of the Characteristics of Posting at Social Media Service on the Consumer Responsiveness in the Comics Publication Industry (출판 만화 기업의 소셜 네트워크 서비스 게시글의 속성이 소비자 호응도에 미치는 영향)

  • Jeon, Hyesun;Shin, Hyung-Deok
    • The Journal of the Korea Contents Association
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    • v.13 no.1
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    • pp.391-397
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    • 2013
  • Recently, comics pulication industry is experiencing long-time recess in Korean market. To overcome the difficulties firms are trying to develop various tools which fit new technological environments, but previous research tend to have focused too much on web-base contents such as webtoons, rather than communication effectiveness through social network services. Thus, this study investigated the relationship between the characteristics of postings at social network service and the consumer responsiveness. In the results, we found that posting with visual images and event invitations were positively associated with consumer responsiveness, and the amount of information was negatively associated with the responsiveness. This study shows some implications on how firms can effectively enhance communication with consumers through social network service.

A Business Ecosystem Approach for E-commerce Service Innovation (온라인 커머스 서비스 혁신을 위한 비즈니스 생태계적 접근)

  • Kwon, Hyeog In;Park, Ju Yeon;Kim, Ju Ho
    • Journal of Information Technology Services
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    • v.20 no.4
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    • pp.1-21
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    • 2021
  • At a time when the e-commerce market is experiencing accelerated growth, with advancements in information and communications technology (ICT), the problems of distribution of counterfeit products and consumer confusion caused by non-face-to-face purchases have increased. Hence, amid intensifying competition, it has become important for e-commerce companies deliver product information more efficiently, provide differentiated services, and secure credibility for consumers by reducing consumer damage from buying counterfeit products. However, even though consumer confusion and the inadvertent purchase of counterfeit products are intensifying in such a market scenario, there are no services that aim to solve such problems. This study examines the conventional e-commerce industry in South Korea through a political, economic, social, and technological (PEST) analysis, based on in-depth interviews with consumers, to derive the pain and gain points of the industry. As a result, the inherent problems of the e-commerce industry were revealed. Through a service value network perspective, services aimed at resolving such issues were derived, and the e-commerce business ecosystem needed to solve this problem was deduced. The findings revealed that the artificial intelligence-based service support platform has become a major driving force within the e-commerce innovation ecosystem by enabling a new way to create and secure value using ICT. This entails a new exchange mechanism and transaction architecture and a new organizational structure that breaks the barriers between industries.

The Effect of Self-Deterministic Factors of Social Network Service Users on Psychological Well-Being by Self-Esteem and Satisfaction (소셜 네트워크 서비스 이용자의 자기결정성 요인이 자기존중감과 만족을 통해 심리적 안녕감에 미치는 영향)

  • Han, Jeong Seop;Kwon, Do soon;Kim, Seong Jun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.17 no.1
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    • pp.85-108
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    • 2021
  • In this study, we would like to consider the main factors that influence psychological well-being by using social network service. suggest ways to use healthy social network services, and empirically verify how behavioral approaches, in other words self-determination theory, that deals with human psychological needs, affect psychological well-being by self-esteem and satisfaction to comprehensively examine the characteristics of service and user individuals and social influences, etc. First research result, it has been confirmed that the autonomy has a positive effect on self-esteem. Second, it has been confirmed that the autonomy does not have a positive effect on satisfaction. Third, it has been confirmed that the competence has a positive effect on self-esteem. Fourth, it has been confirmed that the competence does not have a positive effect on satisfaction. Fifth, it has been confirmed that the relationship has a positive effect on self-esteem. Sixth, it has been confirmed that the relationship does not have a positive effect on satisfaction. Seventh, it has been confirmed that self-esteem has a positive effect on psychological well-being. Eighth, it has been confirmed that self-esteem has a positive effect on satisfaction. Ninth, it has been confirmed that satisfaction has a positive effect on psychological well-being. These results mean that meeting basic human psychological needs has a significant impact on psychological well-being of the social network service users. In addition, it was confirmed that increasing the desire for autonomy, competence, relationship, which are factors of self-determination, is an important factor to enhance psychological well-being.

Implementation of Complex Growth-environment Control System in Greenhouse (온실 복합생장환경 관제 시스템 구현)

  • Cho, Hyun Wook;Cho, Jong Sik;Park, In Gon;Seo, Beom Seok;Kim, Chan Woo;Shin, Chang Sun
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.7 no.1
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    • pp.1-9
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    • 2011
  • In this paper, Wireless sensor network technology applied to various greenhouse agro-industry items such as horticulture and local specialty etc., we was constructed automatic control system for optimum growth environment by measuring growth status and environmental change. existing monitoring systems of greenhouse gather information about growth environment depends on the temperature. but in this system, Can be efficient collection and control of information to construct wireless sensor network by growth measurement sensor and environment monitoring sensor inside of the greenhouse. The system is consists of sensor manager for information processing, an environment database that stores information collected from sensors, the GUI of show the greenhouse status, it gather soil and environment information to soil and environment(including weather) sensors, growth measurement sensor. In addition to support that soil information service shows the temperature, moisture, EC, ph of soil to user through the interaction of obtained data and Complex Growth Environment information service for quality and productivity can prevention and response by growth disease or disaster of greenhouse agro-industry items how temperature, humidity, illumination acquiring informationin greenhouse(strawberry, ginseng). To verify the executability of the system, constructing the complex growth environment measurement system using wireless sensor network in greenhouse and we confirmed that it is can provide our optimized growth environment information.

A cache placement algorithm based on comprehensive utility in big data multi-access edge computing

  • Liu, Yanpei;Huang, Wei;Han, Li;Wang, Liping
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.15 no.11
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    • pp.3892-3912
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    • 2021
  • The recent rapid growth of mobile network traffic places multi-access edge computing in an important position to reduce network load and improve network capacity and service quality. Contrasting with traditional mobile cloud computing, multi-access edge computing includes a base station cooperative cache layer and user cooperative cache layer. Selecting the most appropriate cache content according to actual needs and determining the most appropriate location to optimize the cache performance have emerged as serious issues in multi-access edge computing that must be solved urgently. For this reason, a cache placement algorithm based on comprehensive utility in big data multi-access edge computing (CPBCU) is proposed in this work. Firstly, the cache value generated by cache placement is calculated using the cache capacity, data popularity, and node replacement rate. Secondly, the cache placement problem is then modeled according to the cache value, data object acquisition, and replacement cost. The cache placement model is then transformed into a combinatorial optimization problem and the cache objects are placed on the appropriate data nodes using tabu search algorithm. Finally, to verify the feasibility and effectiveness of the algorithm, a multi-access edge computing experimental environment is built. Experimental results show that CPBCU provides a significant improvement in cache service rate, data response time, and replacement number compared with other cache placement algorithms.

Emergency Service Model for Networked Appliance in Home Network Environment (홈 네트워크 환경에서 정보가전 위기관리 서비스 모델)

  • Jean, Byoung-Chan;Kim, Hyeock-Jin
    • Journal of the Korea Computer Industry Society
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    • v.7 no.5
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    • pp.487-494
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    • 2006
  • By development of the superhigh speed network and the Networked appliance, a home network environment was equipped quickly around the cyber apartment. The home network environment provides the abundant family life style which numerous appliance and tools are connected with the network. Recently it is caused by with appearance of the Networked appliance which is connected with the network, the service demand is augmented to hacking, wrong operation, breakdown, crime prevention in home automation, fire, and break-in. This paper planned and proposed the integrated crisis management service model in the environment of home network and Networked appliance. Namely, it classifies the Networked appliance crisis management service and it defines a crisis management message with the XML. The message where the crisis situation occurs is notified and controlled in wireless PDA or the hand phone or the specific authorization.

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An Utilization Method of Information around Local Industry (지역의 산업을 중심으로 하는 정보활성화 방안에 관한 연구)

  • 김영수;박연식;임재홍
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.3 no.2
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    • pp.245-253
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    • 1999
  • This paper was studied on utilization method of information in Tong-yeong area of which main industry is fisheries. The three kinds of network models such as Marine Information Network Model, Fisheries Industry Information Network Model, Fisheries Products Marketing Information Model were suggested with a method maximizing the utilization value of information. Marine Information Network Model dealt with information on marine environment and marine biology, Fisheries Industry Information Network with information on fisheries and fisheries culture industry, and Fisheries Products Marketing Information with information on fish and fisheries culture products marketing. Service on the Web base was made possible so that a final user got the most recent information, treating on real-time base data collected from each information network.

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An Utilization Method of Information around Local Industry (지역의 산업을 중심으로 하는 정보활성화 방안에 관한 연구)

  • 김영수;박연식;임재홍
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 1999.05a
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    • pp.70-77
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    • 1999
  • This paper was studied on utilization method of information in Tong-yeong area of which main industry is fisheries. The three kinds of network models such as Marine Information Network Model, Fisheries Industry Information Network Model, Fisheries Products Marketing Information Model were suggested with a method maximizing the utilization value of information. Marine Information Network Model dealt with information on marine environment and marine biology, Fisheries Industry Information Network with information on fisheries and fisheries culture industry, and fisheries Products Marketing Information with information on fish and fisheries culture products marketing. Service on the Web base was made possible so that a final user got the most recent information, treating on real-time base data collected from each information network.

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