Customization, Network Effect, Service Quality and Customer Loyalty : An Investigation of Music Streaming Services (고객화, 네트워크 효과, 서비스 품질 및 고객 충성도 : 음원 스트리밍 서비스를 중심으로)
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- Journal of Information Technology Services
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- v.18 no.4
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- pp.115-134
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- 2019