• Journal of the Korean Home Economics Association
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• v.30 no.3
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• pp.193-204
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• 1992

The purpose of this article is (1) to measure the attitudes of health care consumers towards medical service, the physicians' duty to provide information and patient self-determination options, (2) to discover the their related variables. The attitude of health care consumers towards medical service reveals statistically significant corelation with age and education. Among the statistically significant independent variables it is significantly related with age in the multiple regression analysis. The attitude of health care consumers towards the physicians' duty to provide information reveals statistically significant corelation with age, education and the attitude of health care consumers towards medical service. Among these independent variables it is significantly related with the attitude of health care consumers towards medical service in the multiple regression analysis. The attitude of health care consumers towards patients' self-determination options reveals statistically significant corelation with age, the attitude of health care consumers towards medical service and the attitude of health care consumers towards the physicians' duty to provide information. Among these independent variables it is significantly related with the attitude of health care consumers towards the physicians' duty to provide information in the multiple regression analysis.

• Journal of KIISE:Information Networking
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• v.34 no.5
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• pp.396-404
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• 2007

In this paper, an Ad-hoc Routing Protocol which works in wireless Ad-hoc communication networks with multiple radios and multiple channels, and controls call admission based on bandwidth measurement is proposed. Unlike the conventional Ad-hoc node with a single radio using a single channel, an Ad-hoc node of the protocol proposed, MCQosR(Multiple Channel Quality of Service Routing), has multiple radios and uses multiple channels, which makes full duplex transmission between wireless Ad-hoc nodes, and reduces the intra interference on a route. Also, a fixed channel only for reception at each node enables the measurement of the available bandwidth, which is used to control the call admission for QoS provision. The performance of MCQosR is verified by simulation.

• Journal of IKEEE
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• v.19 no.4
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• pp.472-478
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• 2015

When user wants to receive a smart safe return service, user sends a service request using a smart device to support GPS location data. After the smart safe return system receives the location of user, it selects the neighboring CCTV cameras based on user's location information, and controls the selected CCTV cameras to take a picture of the user, and to chase the user automatically. This service can be useful when there is a crime-ridden district on the path to return home late at night. Previous systems can't provide the smart safe return service to multiple user simultaneously. In this paper, we propose the smart safe return system which can provide the service to multiple users simultaneously.

• Journal of Distribution Science
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• v.13 no.8
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• pp.91-96
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• 2015

Purpose - This study reviews the delivery of child welfare service quality and examines how the dimensions of the variables of customer satisfaction impact the results from a service distribution perspective. This study differs from existing research since it proposes that a recognized level of child welfare service quality is necessary to achieve customer satisfaction from the perspective of service distribution. Research design, data, and methodology - This study explores child welfare service quality factors that affect customer satisfaction. The study examines and analyzes demographic variables, service quality dimensions, and the causal relationships between child welfare service quality and customer satisfaction. Data from 300 child welfare cases were collected from organizations in Korea in the areas of Busan and Gyeongsangnamdo. The methods of analysis are as follow. First, using descriptive analysis frequency, the percentages were evaluated to assess the demographic variables. Second, Cronbach's α was used to test reliability and to evaluate the internal consistency of the measuring of items. Third, multiple regression analysis was conducted to find out how much the independent variable can affect customer satisfaction. Results - Five factors of child welfare service quality were identified in three categories: process quality (assurance, empathy), results quality (reliability, caring), and physical environment quality (tangibles). There were significant differences among the effects of the child welfare service quality factors on customer satisfaction. A multiple regression analysis was done with process quality (assurance, empathy), results quality (reliability, caring) and physical environment quality (tangibles) to test the hypothesis: assurance (t=2.434, p<0.05), empathy (t=3.677, p<0.001), reliability (t=3.271, p<0.05), caring (t=4.380, p<0.000), and tangibles (t=3.654, p<0.01) had a positive influence on child welfare service quality from a service distribution perspective. Therefore, hypotheses 1, 2, 3, 4, and 5 were supported. In addition, multiple regression analysis on the effects of the variables showed that caring (β=0.273), empathy (β=0.246), tangibles (β=0.265), reliability (β=0.152), and assurance (β=0.131) all had a positive and strong influence on child welfare service quality from a service distribution perspective. Therefore, all child welfare service quality categories (process, results and physical environment quality) were positively statistically significant. Conclusion - In this study, the main findings can be summarized as follows. First, the quality of service of child welfare consists of three dimensions of quality: process quality, results quality, and physical environment quality. The results of the multiple regression analysis also showed that caring and reliability were confirmed as more meaningful variables by the increasing loading factors. Second, the family members involved in child welfare proposed caring as the most important variable among the dimensions of service quality. Third, the results of the hypothesis testing using regression showed that all child welfare service quality factors had a positive impact on customer satisfaction. The results of the study could provide useful information to help increase the effectiveness of delivery strategies for child welfare service quality from a service distribution perspective.

• Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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• v.21 no.4
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• pp.104-114
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• 2007

In this paper, an Ad-hoc Routing Protocol that works in wireless Ad-hoc communication networks with multiple radios and multiple channels and that controls call admission based on bandwidth measurement is proposed. Unlike the conventional Ad-hoc node with a single radio using a single channel, an Ad-hoc node of the protocol proposed, the MCQosR(Multiple Channel Quality of Service Routing), has multiple radios and uses multiple channels, which allows full duplex transmission between wireless Ad-hoc nodes, and reduces intra interference on the route. Also, a fixed channel only for reception at each node enables the estimation of the available bandwidth, which is used to control the call admission for QoS provision. The performance of the MCQosR was verified by simulation.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.24 no.12B
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• pp.2320-2334
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• 1999

In this paper, we propose multiple IS-MMBS service schemes for very low power and micro-size RMIMS (radio-interfaced micro information monitoring system) terminals. In MMBS service area, when new arrival RMIMS terminals have real-time traffic characteristic or large traffic bandwidth, only single IS-MMBS service scheme can not guarantee RMIMS terminal's QoS(quality of service) such as buffer overflow or packet loss. In this case, the proposed multiple IS-MMBS service schemes can be effectively used for QoS service of RMIMS terminal. According to clustering method of RMIMS terminals and MMBS segment method, the proposed schemes can be divided into terminal segment method, region segment method, application based segment method, traffic type based segment method, overlapping segment method and hybrid segment method

• Korean Journal of Community Nutrition
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• v.4 no.3
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• pp.466-478
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• 1999

A significant gap can exist between what customers expect in foodservice and what service providers deliver to customers. Reducing the gap and enhancing service quality plays a key role in increasing customer satisfaction and repurchase intentions. The purpose of this study was to investigate the personal and operational characteristics that affect the customer perceptions of service quality, to analyze the overall satisfaction and repurchase intention of customers, and to study the service quality gap between customer and foodservice provides. 427 customers and 278 foodservice providers in 82 fast food and family restaurants were surveyed. T-test, ANOVA, Correlation Analysis, and Multiple Regression were used for statistical analysis, The results of this study were as follows: 1) Among the personal characteristics of customers, sex affected the preception of 'General Management' and 'Reputation', and the expense per person showed a correlation with service quality. 2) Among the operational characteristics, the type of restaurant, months since opening, and the number of seats had a significant impact on service quality, while the seat turnover rate showed a negative correlation with service quality. 3) Among the human resource characteristics, the proportion of part-time employees had a negative correlation with service quality, and in general, the training program for full-time employees led to a higher degree of customer perception of service quality. 4) Six dimensions of service quality accounted for 38.39% of customer satisfaction in Multiple Regression. 5) The overall satisfaction of customers willing to repurchase was significantly higher than that of the non-repurchase customers. 6) The operational characteristics explained over 35% for the service quality gap among the customers and the service providers in Multiple Regression.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.33 no.5B
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• pp.334-343
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• 2008

In this work we propose a universal pricing machine, which incorporates a universal pricing framework for the future IEEE802.16 WiMAX service with multiple classes of service. A multimedia service is provided by a QoS provisioning scheme in the WiMAX network and universal pricing means that it can compute the price for any type of service in a unified framework. In the proposed pricing framework we incorporate multiple types of services such as the real time and nonreal time services that are supposed to be provided in the WiMAX network. To that purpose, let us first carry out an analysis on the current pricing scheme of Korean WiMAX service which incorporates only the data size. From that analysis we propose a new pricing scheme for the future WiMAX service that provides different service classes in the network. Via numerical experiment, we verify the implication of the work.

• Journal of Korea Multimedia Society
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• v.18 no.9
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• pp.1091-1097
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• 2015

Internet-of-Things (IoT) becomes one of the most promising future paradigms, which foresees enormous amounts of interoperable things and heterogeneous services. The goal of IoT is to enable all things connected and brings all kinds information and services to people. However, such a great deal of information may lead to cognitive overload or restrain in productivity of people. Thus, it is a necessity to build intelligent mechanisms to assist people in accessing the information or services they needed in a proactive manner. Most of previous related mechanisms are built on well-defined web services and lack of consideration of constrained resources. This paper suggests a services composition method by adapting a hierarchical model, which is a graph-based model composed of four layers: Context Layer, Event Layer, Service Layer and Device Layer. With a such multi-layer graph, service composition can be achieved by the iteration of layer by layer. Then, to evaluate the effectiveness of this proposed hierarchical model, a real-life emergency response dataset is applied and the experimental results are composed with the general probabilistic method and indicate that the proposed method is help for compositing multiple services while considering given context and constrained resources.

• Journal of information and communication convergence engineering
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• v.9 no.2
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• pp.177-182
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• 2011

Considerations for user-centric environments are regarded as essential for the successful deployment of convergence services in BcN. Event driven service (EDS) is regarded as a typical convergence service converging different functions of multiple service providers to support user-centric environments. This paper first describes the deployment model and service scenario of EDS, a convergence service for user-centric environments in BcN. The user-centric environments stimulates the unified identifier management, namely unified identification (U-ID), to enable users to be provided convergence services without awareness of multiple providers. Then the designed structure and implementation results are given.