• 한국건설관리학회논문집
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• 제14권6호
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• pp.61-69
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• 2013

건설 프로그램 수준의 복합용도개발사업은 다양한 참여주체들에 의해 장기간에 걸쳐 대규모로 추진되는 사업특성으로 인하여, 사업기간동안 여러가지 갈등이 발생하게 된다. 특히 다양한 프로젝트가 복합된 프로그램 사업의 특성상 참여주체별 요구사항이 상이하여 시설종류 및 규모를 적정하게 계획하는 것이 매우 중요하며, 이를 위해서는 사업의 기획단계에서부터 VE를 실시하여 고객의 요구에 적합한 해결책을 도출할 필요성이 있다. 따라서 본 연구에서는 건설 프로그램 사업의 기획단계 VE 수행에 있어서 발주자의 요구사항을 명확하게 파악하여, 해당 프로그램에 요구되는 적정시설을 제시하기 위한 다차원 품질모델을 개발하였다. 다차원 품질모델 개발을 통해 복합용도개발사업의 12개 성능지표별 15개 주요시설의 특성분포를 제시하였으며, 참여자 요구사항에 따른 적정시설 도출 및 검토, 성능지표간 다차원 합성방안을 제시하였다. 본 연구는 건설프로그램 사업에 기획단계 VE를 적용하기 위한 기본연구로서 의의가 있으며, 본 연구에서 제시한 다차원 품질모델을 통하여 사업초기단계에서 다양한 참여주체들의 요구사항을 기반으로 적정시설을 제시 또는 검토하는 것이 가능할 것으로 기대한다.

• 한국식생활문화학회지
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• 제22권1호
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• pp.32-42
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• 2007

The purpose of this study was to investigate how menu quality, human ${\cdot}$ amenity service quality, perceived risk affected quality ${\cdot}$ price menu value, social ${\cdot}$ emotion menu value and how quality ${\cdot}$ price menu value and social ${\cdot}$ emotion menu value influenced satisfaction. Also this study investigated how satisfaction affected loyalty. The model was tested in hotel restaurants settings of five-star hotels using a sample of customers visiting and enjoying menus in Daegu metropolitan city and Gyeongju city. Empirical results confirmed that not only do menu quality and human ${\cdot}$ amenity service quality increase quality ${\cdot}$ price menu value and social ${\cdot}$ emotion menu value but that perceived risk reduces social ${\cdot}$ emotion menu value. It was also found that significant antecedents of satisfaction were quality ${\cdot}$ price menu value and social ${\cdot}$ emotion menu value. Also, loyalty was also found to be a significant consequences of satisfaction.

• 한국물환경학회지
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• 제28권1호
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• pp.26-37
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• 2012

Multi-dimensional hydrodynamic and water quality models are widely used to simulate the physical and biogeochemical processes in the surface water systems such as reservoirs and estuaries. Most of the models have adopted the Eulerian grid modeling framework, mainly because it can reasonably simulate physical dynamics and chemical species concentrations throughout the entire model domain. Determining the optimum grid cell size is important when using the Eulerian grid-based three-dimensional water quality models because the characteristics of species are assumed uniform in each of the grid cells and chemical species are represented by concentration (mass per volume). The objective of this study was to examine the effect of grid-size of a three dimensional hydrodynamic and water quality model (EFDC) on hydrodynamics and mass transport in the Saemangeum Reservoir. Three grid resolutions, respectively representing coarse (CG), medium (MG), and fine (FG) grid cell sizes, were used for a sensitivity analysis. The simulation results of numerical tracer showed that the grid resolution affects on the flow path, mass transport, and mixing zone of upstream inflow, and results in a bias of temporal and spatial distribution of the tracer. With the CG, in particular, the model overestimates diffusion in the mixing zone, and fails to identify the gradient of concentrations between the inflow and the ambient water.

• 한국경영과학회지
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• 제33권2호
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• pp.45-73
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• 2008

Quality has long been considered as an important factor in creating competitive advantage, and researches on quality have not been limited to off-line products but actively extended to e-services and information goods. However, given the nature of multi-dimensional aspect of quality, the systematic study on the quality of online service is still in its early stage. Especially, studies on the quality of ASP services have been rare in academic and professional journals despite the growth of ASP industry in its size and the rapid expansion in the range of application. In this paper we clarified the multi-dimensional quality aspects of the ASP service using a Garvin's framework (1984) which encompasses the service aspects of Products, and developed a measurement model for ASP service qualify. Then we empirically tested the effects of ASP service quality on user satisfaction and perceived firm performance using the data from 240 Korean small firms with less than 50 employees that had experienced the ASP service. Our results show that there are positive relationships among ASP service quality and personal performance, user satisfaction and perceived firm performance, and that product and service-related aspects of ASP service exert differential effects on performance measures so that the product-related aspects of the ASP service such as performance, features, reliability and conformance are considered to be more important in evaluating benefits from ASP services. Contrary to the approaches In literature where only the quality of online services is evaluated, our results emphasize the importance of differentiating Product and service-related aspects of ASP service and provide a basis for more comprehensive evaluation of ASP service quality.

• 품질경영학회지
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• 제42권2호
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• pp.131-143
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• 2014

Purpose: This paper discusses the intrinsic assumption of one-dimensional relationship between the upper and lower levels in AHP(Analytic Hierarchy Process) for the Preliminary Feasibility Study of National R&D Program. This assumptions has not been questioned in academia and industry so far. Methods: This discussion is induced by understanding the Theory of Attractive Quality (Kano et al. 1984) and explains the limitation of AHP in the preliminary feasibility study of national R&D program. Results: In this paper, we propose a new questioning method based on two dimensional perspective, which is named as 2D-AHP (two dimensional AHP), to overcome the limitation. The main idea stems from the observation that the relationship between the upper and lower levels in AHP can vary depending on the subject of R&D. Conclusion: The two dimensional perspective pointed out in this paper should be more deeply studied in the field of MCDM(multi-criteria decision making) since it can be applied to the more general problems in human decision making.

• 한국대기환경학회지
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• 제24권4호
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• pp.423-438
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• 2008

BEIS2 (Biogenic Emissions Inventory System version 2) and BEIS3.12 (BEIS version 3.12) were used to estimate hourly biogenic emissions over South Korea using a set of vegetation and meteorological data simulated with the MM5 (Mesoscale Model version 5). Two biogenic emission models utilized different emission factors and showed different responses to solar radiations, resulting in about $10{\sim}20%$ difference in the nationwide isoprene emission estimates. Among the 11-vegetation classes, it was found that mixed forest and deciduous forest are the most important vegetation classes producing isoprene emissions over South Korea comprising ${\sim}90%$ of the total. The simulated isoprene concentrations over Seoul metropolitan area show that diurnal and daily variations match relatively well with the PAMS (Photochemical Air Monitoring Station) measurements during the period of June 3${\sim}$June 10, 2004. Compared to BEIS2, BEIS3.12 yielded ${\sim}35%$ higher isoprene concentrations during daytime and presented better matches to the high peaks observed over the Seoul area. This study showed that the importance of vegetation data and emission factors to estimate biogenic emissions. Thus, it is expected to improve domestic vegetation categories and emission factors in order to better represent biogenic emissions over South Korea.

• 품질경영학회지
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• 제37권2호
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• pp.32-45
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• 2009

The importance of quality logistics service has kept growing in fierce competitions. Accordingly, many have tried to assess the logistics service quality and attempted to propose the strategic ways to manage it. However, it has been known that service quality is a multi-dimensional construct and not all quality attributed are viewed as equally important to customers. In other words, each quality attribute has different implications for customer satisfaction. To this respect, the current study attempted to identify the satisfying/dissatisfying quality factor through the Kana approach. In so doing, several satisfying and dissatisfying quality factors in logistics service quality were identified. Further, several academic and practical implications for logistics service quality were proposed.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제11권1호
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• pp.61-77
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• 2017

The most challenging issues in the multi-channel MAC of the IEEE 1609.4 standard is how to handle the dynamic vehicular traffic condition with a high mobility, dynamic topology, and a trajectory change. Therefore, dynamic channel coordination schemes between CCH and SCH are required to provide the proper bandwidth for CCH/SCH intervals and to improve the quality of service (QoS). In this paper, we use a Markov model to optimize the interval based on the dynamic vehicular traffic condition with high mobility nodes in the multi-channel MAC of the IEEE 1609.4 standard. We evaluate the performance of the three-dimensional Markov chain based on the Poisson distribution for the node distribution and velocity. We also evaluate the additive white Gaussian noise (AWGN) effect for the multi-channel MAC coordination scheme of the IEEE 1609.4 standard. The result of simulation proves that the performance of the dynamic channel coordination scheme is affected by the high node mobility and the AWGN. In this research, we evaluate the model analytically for the average delay on CCHs and SCHs and also the saturated throughput on SCHs.

• 산업경영시스템학회지
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• 제43권4호
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• pp.33-40
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• 2020

In order to satisfy customers, it is important to identify the quality elements that affect customers' satisfaction. The Kano model has been widely used in identifying multi-dimensional quality attributes in this purpose. However, the model suffers from various shortcomings and limitations, especially those related to survey practices such as the data amount, reply attitude and cost. In this research, a model based on the text sentiment analysis is proposed, which aims to substitute the survey-based data gathering process of Kano models with sentiment analysis. In this model, from the set of opinion text, quality elements for the research are extracted using the morpheme analysis. The opinions' polarity attributes are evaluated using text sentiment analysis, and those polarity text items are transformed into equivalent Kano survey questions. Replies for the transformed survey questions are generated based on the total score of the original data. Then, the question-reply set is analyzed using both the original Kano evaluation method and the satisfaction index method. The proposed research model has been tested using a large amount of data of public IT service project evaluations. The result shows that it can replace the existing practice and it promises advantages in terms of quality and cost of data gathering. The authors hope that the proposed model of this research may serve as a new quality analysis model for a wide range of areas.

• 국제초고층학회논문집
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• 제13권1호
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• pp.57-67
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• 2024

With the requirement of high quality and three-dimensional urban development, the public space areas city-center rail transit stations is expanded from the plots defined by the road network density to the plots defined by the three-dimensional public space density, covering the internal and external paths of the plots, which brings about the resilient pattern of plot utilization. This paper uses the isochronous three-dimensional influence realm model around the station areas to quantitatively analyze and compare the surrounding three-dimensional path density of public space, and initially proposes flexible use patterns of differently scaled plots under the multi-scale plots linkage, to effectively promote the overall accessibility of the station realm space.