• Journal of Korean Society of Industrial and Systems Engineering
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• v.21 no.47
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• pp.11-23
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• 1998

Many empirical research surveys have supported that Organizational Citizenship Behavior (OCB) is influnced by or closely related with leadership styles. The first purpose of this study is to review the relationship between 2 leadership styles(employee-centered style, job-centered style) and 2 OCB factors(altruism, conscientiousness) as a criterion variable, and the second and primary purpose is to test the moderating effects of structural factors(formalization, centralization) and personal factors(growth needs, sex, age, tenure, rank, occupation, school career) between 2 leadership styles and 2 OCB factors. For the analytical purpose of this article, Fisher's Z-transformation and SGC(split groups correlations) methods were introduced. Generally 2 leadership styles are found to influence on altruism and conscientiousness respectively. Out of 36 cases, only 2 cases were significant in moderating effects. Based on empirical results, there is no moderating effects in conscientiousness. But altruism is found to more closely related with employee-centered leadership in low centralized group than on high centralized group, and more closely related with job-centered leadership in low growth-needs group than in high growth-needs group.

• Proceedings of the Safety Management and Science Conference
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• 2011.11a
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• pp.683-694
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• 2011

This study analysed impact of service quality on customer satisfaction and loyalty in the take-out coffee shop. The switching barrier was also studied as a moderating effect. Particularly, this study focused on relationships between customer loyalty and switching barriers. A lot of previous studies interest only in customers satisfaction. This study also analysed relationships among service quality, customer satisfaction, switching barriers and brand loyalty. Eventually, service quality significantly affects customer satisfaction, moderating effects, brand loyalty and marketing performance. SERVQUAL model which was established by PZB (1988) was used as a service quality factors. The impact on customer satisfaction was analysed using multiple regression analysis. Simple regression analysis was used to find effects of customer satisfaction and customer loyalty. Additional factors of switching barriers was classified based on previous studies. Hierarchical multiple regression analysis was used to find factors of customer loyalty among switching barriers. In the result, we can find that the importance of tangibles, responsiveness in service quality factors and contract cost, search cost and continuous cost in moderating effects.

• The Journal of Information Systems
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• v.19 no.2
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• pp.97-118
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• 2010

Software Process Improvement(SPI) has been a challenging issue to software organizations. The factors affecting SPI were analysed for improving software development processes. Numerous studies suggested influencing factors, and assessment models were utilized for software improvement. This research suggested that SPI factors affecting on an organizational performance may vary according to the CMM(Capability Maturity Model) level. The moderating effects of organizational maturity level between the SPI factors and the organizational performance were empirically tested. This research found that all six SPI factors except for the resistance to change affected the organizational performance. The moderating effects of management support, goal alliances, participation, and effect analyses were empirically supported. These results can provide several implications or a practical guidance to academic and industry professionals.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.04a
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• pp.473-478
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• 2006

Empirical analysis was based on the data of 692 hotel employees from Seoul and Gyung-gi province. To test the relationship between job characteristics and service quality, multiple regression analysis was applied, and hierarchial regression analysis(Cohen & Cohen, 1983) applied to test the moderating effects of gender and tenure. Multiple regressional analysis showed that job importance, job variety, and feedback had an positive impact on tangibility, reliability, responsiveness, assurance, empathy, but autonomy had a negative impact on tangibility, reliability, responsiveness, assurance. Hierarchical regressional analysis showed that gender had moderating effects on 4 relationships between job characteristics and service quality, and tenure had moderating effects on 3 relationships.

• The Journal of Information Systems
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• v.18 no.2
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• pp.111-126
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• 2009

A high-speed Internet has brought a rapid spread of Web Based Distance Learning(WBDL). Even though the WBDL was considered a new methodology to overcome the limitation of a traditional education, it evolves not as alternatives but as strategic augmenting tools for a traditional face-to-face education. The WBDL systems accommodate diverse services such as e-Learning, e-Mentoring, and Blended Learning in order to give satisfactions to learners and increase the learning effectiveness. This study suggested the WBDL system's and learner's characteristics as two major affecting factors, in which two independent variables were respectively selected. A mediating effect of learning motivation between the independent variables and learning achievement was empirically tested. The interactions between the WBDL sysrem and learners were also tested on the view points of the moderating effects between the learning motivation and the learning achievement. The results showed that the mediating effects of learning motivation and the moderating effects of the system interactions were statistically significant.

• Journal of Families and Better Life
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• v.30 no.2
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• pp.27-46
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• 2012

The purpose of this study was to find the moderating effects of mother-child and teacher-child relationships in regard to the relationship between activity temperament and self-regulation ability in young children. The participants were 236 mothers and 15 teachers who were in charge of children, who were 5 years old in kindergartens or childcare facilities in Incheon Metropolitan City. The key research findings of this study were as follows: Firstly, the children's activity temperament exerted negative influence over their behavioral and emotional self-regulation ability. Secondly, it was found that an affectionate relationship between mother and child was proven to have some moderating effect, thus influencing the relationship between activity temperament and self-regulation ability in a child. Anyway, there was no moderating effect of the rejection in mother-child relationships on the relationship between activity temperament and self-regulation ability in a child. Thirdly, it was found that both intimacy and conflict in teacher-child relationships had no moderating effects when it came to the relationship between activity temperament and self-regulation ability in young children.

• Korean Journal of Childcare and Education
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• v.19 no.4
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• pp.89-109
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• 2023

Objective: This study examined the moderating effect of young children's temperament on the relationship between maternal anxiety and overprotection. Methods: A total of 250 mothers with 5-year-old children responded to online survey questionnaires, which included questions about maternal anxiety, overprotection, and their children's temperament. Results: The results of the study revealed several important findings. First, maternal anxiety had a positive correlation to the overall level of overprotection and all sub-factors. The correlation between young children's temperament and maternal overprotection had different results depending on the sub-factors of overprotection. Second, there was a significant moderating effect of young children's temperament on the relationship between maternal anxiety and overprotection. That is, When the reactivity of a child was low, the positive effect of maternal anxiety on maternal overprotection was greater. Looking at the sub-factors of overprotection, only reactive temperament showed a significant moderating effect in the relationship between maternal anxiety and intrusive overprotection. On the relationship between maternal anxiety and permissive overprotection, reactivity and adaptability had significant moderating effects. Conclusion/Implications: This study showed that mother's overprotection was associated with varying levels of their own anxiety and children's temperament. These findings offer basic knowledge for development of a program for improving parenting behaviors.

• The Journal of Korean Academic Society of Nursing Education
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• v.22 no.1
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• pp.14-24
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• 2016

Purpose: The purpose of this study was to identify the impact of academic stress on depression suffered by college nursing students and the moderating effects of academic resilience. Methods: For this survey, 257 students (1st and 2nd year) participated, and it was performed over two weeks in September 2014. In this study, statistical analysis was conducted using SPSS 18.0 for Windows and as a t-test, ANOVA, Pearson correlation, and multiple regression analysis. Results: The students' academic stress had a significant impact on their depression (${\beta}=.279$). The moderating effects of academic resilience did not have a significant impact, which is presumably as a result of there being more complex, nonlinear effects, rather than a simple, linear relationship between academic stress and resilience. Conclusion: It may be incorrect to assume that academic resilience is a moderating variable that lessens academic stress. It is implied that academic resilience can have a significant impact when internal and external support conditions are met, and that the effects can be reinforced when family support, a learning environment, and improved adaptability to life at school are also provided.

• The Journal of Asian Finance, Economics and Business
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• v.5 no.4
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• pp.187-199
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• 2018

This study examined the effects of startup firm's knowledge assets on the effectiveness of their sales strategies, efficiency of sales activities, and management performance, after categorizing these assets into customer knowledge assets and technology knowledge assets. Furthermore, the moderating effects of promotion focus by CEOs and sales managers of startup firms were analyzed. For the analysis, dyadic questionnaire surveys were conducted targeting the CEOs and sales managers of startup firms established at the Gyeongnam Technopark and the KAIST Technology Business Incubation Center in Korea. Hypotheses were verified through structural equation modeling, and moderating effects were identified through ANOVA. CEO's customer knowledge asset strengthened their effectiveness of sales strategies, and sales manager's technology knowledge asset strengthened the efficiency of their sales activities. Also, CEO's effectiveness of sales strategies and sales manager's efficiency of sales activities have been found to enhance startup firm's management performance. Meanwhile, the moderating effect of promotion focus strengthened CEO's effectiveness of sales strategies through CEO's customer knowledge asset and interaction as CEO's promotion focus level increased, but promotion focus of sales managers did not have any significant interaction effect. This study provides implications by offering empirical evidence on startup firms with regard to knowledge assets.

• Asia-Pacific Journal of Business
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• v.14 no.1
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• pp.59-71
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• 2023

Purpose - The purpose of this study is to investigate the effect of corporate social responsibility (CSR) on firm performance in China, plus the moderating effects of advertising intensity and environmental pollution. Design/methodology/approach - We analyzed our dataset that consists of 188 public Chinese firms drawn from the Shanghai and Shenzhen exchanges during 2010-2020. Findings - Based on the stakeholder theory and signaling theory, we proposed the positive relationship between the CSR level and the firm performance. Further, we configured consumers and the government as major stakeholders in China, suggesting positive moderating effects of advertising intensity and environmental pollution, respectively. Research implications or originality - The results show that the CSR level increases the firm performance. The advertising intensity positively moderates the relationship between the CSR level and the firm performance, but there was no significant moderating effects of environmental pollution. The findings confirm the importance of consumers for the CSR stakeholders. While the Chinese government strongly reinforces environmental regulation, CSR itself does not seem to be the fine-aligned action prioritized for mitigating environmental pollution.