• Title/Summary/Keyword: Mobile charge

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A Study On The Effect of Mobile Communication Service Quality On Customers Loyalty in Vietnam (베트남 이동 통신 서비스 품질이 고객충성도에 미치는 영향에 관한 연구 : 베트남 사용자를 중심으로)

  • Lien, Nguyen Quynh;Li, Long;Gim, Gwang-Yong
    • Journal of Information Technology Services
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    • v.12 no.3
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    • pp.55-71
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    • 2013
  • Mobile communication industry is attracting a lot of attention all over the world and is expected to continue developing endlessly with the current rapid development of IT industry. Nowadays, mobile communication companies of vietnam are competing about service quality in order to retain existing customers and improve customer satisfaction and customer loyalty. This study attempts to research about the effect of mobile communication service quality on customer satisfaction and affecting relationship between customers satisfaction and customer loyalty. In this research empirically examine how mobile communication service quality influence customer loyalty in Vietnam. To do this, after considering characteristics of mobile communication service quality, quality measurement instrument was designed including call quality, call charge, cellphone, added service quality, corporate image, employee's attitude, and behavior. The study finds that all factors of call quality, added servces quality, corporate image, employee's attitude and behavior have positive effect on customer satisfaction except call charge and customers satisfaction also effects customers loyalty positively. From these results, Vietnam domestic mobile communication companies and foreign companies can grasp the general information about Vietnam mobile communication industry, and then, establish customers satisfaction strategies more effectively.

The Trend of Competitive Structure in Telecommunications Industry : The Case of Voice Fixed and Mobile Service

  • Kim, Moon-Soo;Kim, Byung-Woon
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.34 no.1B
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    • pp.34-46
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    • 2009
  • The remarkable growth of Korean telecommunication market has based on the introduction of competition as well as mobile technology like CDMA. It was well Down that such a conspicuous growth has been towed by mobile service rather than fixed telephone service. In telecommunications service the number of subscribers to mobile was over 40 millions in 2006 and also, while the traffic amount of fixed telephone has been more decreased, that of mobile, which already outnumbers the fixed, has been constantly increased and will be much more in future. It will accelerate the substitution of access and call demand of fixed service by mobile. This change of technology and demand does affect directly the market performance of telecommunications. And regulation has also an effect on market structure, which finally affects on market performance. In this paper we suppose the fixed and mobile telecommunications services are in a same industry. After reviewing the relations among the demand, cost, charge structure and revenue structure in the one fixed and mobile telecommunications market using the framework of an industrial structure analysis, we discuss the current issues of telecommunications regulation and implications for the future regulation.

Three-Dimensional Characterizing Analysis of Astronomic CCDs with a deep depletion (깊은 공핍층을 가지는 우주항공용 촬상소자의 3 차원 특성 분석)

  • Kim, M. H.
    • Proceedings of the Optical Society of Korea Conference
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    • 2000.08a
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    • pp.228-229
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    • 2000
  • Buried channel JET-X CCDs (Joint European X-ray Telescope Charge Coupled Devices: EEV CCD12) with a deep depletion have been analyzed to provide an optimized condition for a charge storage and transfer. A maximum charge capacity has been found for the supplementary narrow channel by considering the potential distribution as a function of a mobile charge. Analysis for the depletion edges of JET-X CCDs have been successfully performed, showing good agreement with the depths estimated from X-ray detection efficiency measurements [1]. (omitted)

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An Empirical Study on the Flow Experience Affected by Characteristics of Mobile Internet (모바일 인터넷 특성이 플로우 경험에 미치는 영향에 관한 연구)

  • Yoo, Sang-Jin;Choi, Eun-Bin;Kim, Hyo-Jung
    • Information Systems Review
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    • v.8 no.1
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    • pp.125-139
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    • 2006
  • Recently, as mobile internet users grow rapidly, mobile internet companies are experiencing a fierce competition to capture new customers. Under this business environment, they try to identify factors that make people use mobile internet in order to satisfy customers by providing better and diversified services. There has been enormous effort to analyze customers' behavior in choose and use mobile internet services. However, there is no one best methodology to identify factors to attract customers yet. Thus, the study applied the flow construct proposed by Csikszentmihalyi(1977) and expanded by Hoffman and Novak(1996) to identify environmental factors of internet which has impact on users' mobile internet usage. To implement the study, the following activities have been done: literature reviews on service acceptance model and flow structure, questionnaire survey, suggestion of the flow model on mobile internet, and hypothesis test. For the study, 242 out of 307 samples collected were statistically analyzed using SPSS 10.0, AMOS 4.0 statistics package. The findings of this study are as follows: First, mobile internet environment factors influencing on challenge of flow antecedent were media characteristics(use of convenience, transmission quality), contents characteristics(uniqueness, timeliness, simplicity). Second, mobile internet environment factors influencing on skill of flow antecedent were contents(uniqueness, timeliness, simplicity), charge(definiteness and diversity of charge), usage(security, instant connectivity). Third, challenge of flow antecedent had a significant effect on flow of mobile internet usage. But it was not statistically significant that skill has an influence on flow. This study discovered the relationship between mobile internet environment factors(media characteristics, contents characteristics, charge characteristics, usage characteristics) and flow experience of mobile internet users which would be a valuable insight for marketing strategies. Results shows that challenge of flow antecedent have a significant impact on flow experience in mobile internet environment. Additional, media characteristics, contents characteristics of mobile internet environment factors is positively correlated with challenge of flow antecedent. In other words, mobile internet companies should provide customers with diverse service and take a challenging attitude to get customers show aggressive attitude in mobile internet usage.

Impact of Security, Charge and Quality on the Usage Satisfaction of Mobile Internet (모바일 인터넷의 사용만족도에 보안, 요금 및 품질변수가 미치는 영향분석)

  • Lee, Bong-Gyou;Kim, Ki-Youn;Koo, Sung-Wan
    • The KIPS Transactions:PartD
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    • v.15D no.5
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    • pp.721-732
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    • 2008
  • The purpose of this study is to explore latent variables that affect users' satisfaction of mobile internet and to estimate a composite relationships among parameters. In order to examine causative significance between dependent variables and each of the independent variables, we redefined the variables, the quality of information, system and service derived from the DeLone and McLean's model. And we found out the new independent variables: security and service charge. Prior research adopted mainly TAM(Technology Acceptance Model) to investigate the user acceptance of information services or system. Therefore, it is significant that we developed our research model to appropriate on mobile internet's inherent nature and that focused on the important variables like service charge and security. In empirical approach, we surveyed 435 samples and conducted structural equation modeling and multi-regression analysis to estimate the regression parameters. The results of the study illustrated that our hypotheses covering the quality of information, system and service, security and service charge were supported.

온도 Stress에 따른 High-k Gate Dielectric의 특성 연구

  • Lee, Gyeong-Su;Han, Chang-Hun;Choe, Byeong-Deok
    • Proceedings of the Korean Vacuum Society Conference
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    • 2012.02a
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    • pp.339-339
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    • 2012
  • 현재 MOS 소자에 사용되고 있는 $SiO_2$ 산화막은 그 두께가 얇아짐에 따라 Gate Leakage current와 여러 가지 신뢰성 문제가 대두되고 있고, 이를 극복하고자 High-k물질을 사용하여 기존에 발생했던 Gate Leakage current와 신뢰성 문제를 해결하고자 하고 있다. 본 실험에서는 High-k(hafnium) Gate Material에 온도 변화를 주었을 때 여러 가지 전기적인 특성 변화를 보는 방향으로 연구를 진행하였다. 기본적인 P-Type Si기판을 가지고, 그 위에 있는 자연적으로 형성된 산화막을 제거한 후 Hafnium Gate Oxide를 Atomic Layer Deposition (ALD)를 이용하여 증착하고, Aluminium을 전극으로 하는 MOS-Cap 구조를 제작한 후 FGA 공정을 진행하였다. 마지막으로 $300^{\circ}C$, $450^{\circ}C$로 30분정도씩 Annealing을 하여, 온도 조건이 다른 3가지 종류의 샘플을 준비하였다. 3가지 샘플에 대해서 각각 I-V (Gate Leakage Current), C-V (Mobile Charge), Interface State Density를 분석하였다. 그 결과 Annealing 온도가 올라가면 Leakage Current와 Dit(Interface State Density)는 감소하고, Mobile Charge가 증가하는 것을 확인할 수가 있었다. 본 연구는 향후 High-k 물질에 대한 공정 과정에서의 다양한 열처리에 따른 전기적 특성의 변화 대한 정보를 제시하여, 향후 공정 과정의 열처리에 대한 방향을 잡는데 도움이 될 것이라 판단된다.

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A Study on the New Vulnerability of Inducing Service Charge Doctoring SSID of Smartphone Based on Android (안드로이드폰 SSID 변조를 통한 새로운 과금 유발 취약점에 관한 연구)

  • Heo, Geon-Il;Yoo, Hong-Ryul;Park, Chan-Uk;Park, Won-Hyung
    • Convergence Security Journal
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    • v.10 no.4
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    • pp.21-30
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    • 2010
  • Wireless network is one of the 2010's most important security issues. As smartphone is popularize, the number of Wireless Internet users is really growing and wireless AP spring up everywhere. But most wireless AP haven't being managed properly in terms of security, Wireless Internet users also don't recognize important of security. This situation causes grave security threats. This paper design and analyze a new cyber attack whose it circulates malware via QR code and activates Mobile AP to induce service charge. The new vulnerability we suggest forces to activate Mobile AP of smartphone based on Android and responds to all Probe Request are generated around, and brings induction of service charge and communication problems in its train.

The Conversion factor for Allocation of Interconnection Charge Between Fixed and Mobile Networks (유무선망 상호접속료 배부를 위한 서비스간 환산계수 연구)

  • Kim, Jae-Won
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.7
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    • pp.3275-3279
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    • 2011
  • The matter of the calculation of the mutual access fee has become one of the hottest issues among service providers and attracted concerns from concerned regulatory authorities. It is essential to conclude a rational and systematic procedure for interconnection costs and charge between fixed and mobile networks. In this paper, I proposed the conversion factor scheme between circuit switched voice and packet switched data service in the domestic CDMA mobile system based on analysis of the rational GSM allocation method of common cost.

A Study for the Effects of Interconnection Charge Policy on Consumer Welfare in the Mobile Telecommunications Market (이동통신시장의 상호접속료 정책이 소득분위별 후생에 미치는 영향 연구)

  • Park, Chu-Hwan;Han, Sung-Soo;Jeong, Young-Keun
    • Journal of Korea Technology Innovation Society
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    • v.14 no.3
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    • pp.622-646
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    • 2011
  • This paper analyses the effects of mobile telecommunications market's interconnection charge on consumer welfare between 2000 and 2010 by estimating price elasticity of demand with using log linear model and augmented Alexander et al(2000)'s model. The results show that consumer welfare is about 6 trillion won in 2009 and an upward trend. In the 2nd analysis, the decline in interconnection charge raise consumer welfare but, asymmetric interconnection and current TD-BU LRIC system have negative(-) relation with consumer welfare. Hence we need to revise interconnection policy frame.

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Determination of the Depletion Depth of the Deep Depletion Charge-Coupled Devices

  • Kim Man-Ho
    • Journal of Electrical Engineering and Technology
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    • v.1 no.2
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    • pp.233-236
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    • 2006
  • A 3-D numerical simulation of a buried-channel CCD (Charge Coupled Device) with a deep depletion has been performed to investigate its electrical and physical behaviors. Results are presented for a deep depletion CCD (EEV CCD12; JET-X CCD) fabricated on a high-resistivity $(1.5k\Omega-cm)\;65{\mu}m$ thick epi-layer, on a $550{\mu}m$ thick p+ substrate, which is optimized for X-ray detection. Accurate predictions of the Potential minimum and barrier height of a CCD Pixel as a function of mobile electrons are found to give good charge transfer. The depletion depth approximation as a function of gate and substrate bias voltage provided average errors of less than 6%, compared with the results estimated from X-ray detection efficiency measurements. The result obtained from the transient simulation of signal charge movement is also presented based on 3-Dimensional analysis.