• Journal of Service Research and Studies
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• v.4 no.2
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• pp.21-35
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• 2014

The mobile environment which is based on the Internet is expanding the area of the web information systems. The mobile Internet is expanding mobile content and services due to the development of wireless network technology, the proliferation of smart terminal devices, and the emergence of a variety of mobile services platforms. A mobile web is to access to the Internet service using a mobile network or other wireless network using a smart phone or a mobile device. Recently, it is to increase the smart phone usage rapidly in the country, and many companies is entering the mobile market. There are increasing need for this operation plan of a mobile web information system. In this paper, we compared the COBIT, ITIL, the SLA, which are the International Information Systems operation standards, and the information system operation standards of Korea Information Security Agency. We analyzed the suitability of the mobile environment and information system operating instructions, and we compared mobile web, operating environments and the ITIL V3.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.9 no.5
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• pp.1587-1605
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• 2015

Mobile cloud computing (MCC) combines mobile Internet and cloud computing to improve the performance of applications. In MCC, the data processing and storage for mobile devices (MDs) is provided on the remote cloud. However, MCC faces the problem of energy efficiency caused by randomly varying channels. In this paper, by introducing the Lyapunov optimization method, we propose a combined service subscription and delivery (CSSD) algorithm that can guide the users to subscribe to services reasonably. This algorithm can also determine whether to deliver the data and to whom data is sent in the current time unit based on the queue backlog and the channel state. Numerical results validate the correctness and effectiveness of our proposed CSSD algorithm.

• Journal of Internet Computing and Services
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• v.5 no.3
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• pp.25-33
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• 2004

Mobile IP Low Latency Handoffs(l) allow greater support for real-time services on a Mobile IP network by minimizing the period of time when a mobile node is unable to send or receive IP packets due to the delay in the Mobile IP Registration process. However, on Mobile IP network with AAA servers that are capable of performing Authentication, Authorization, and Accounting(AAA) services, every Registration has to be traversed to the home network to achieve new session keys, that are distributed by home AAA server, for a new Mobile IP session. This communication delay is the time taken to re-authentication the mobile node and to traverse between foreign and home network even if the mobile node has been previously authorized to old foreign agent. In order to reduce these extra time overheads, we present a method that performs Low Latency Handoffs without requiring further involvement by home AAA server. The method re-uses the previously assigned session keys. To provide confidentiality and integrity of session keys in the phase of key exchange between agents, it uses a key sharing method by gateway foreign agent that performs a trusted thirty party. The proposed method allows the mobile node to perform Low Latency Handoffs with fast as well as secure operation.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2007.11a
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• pp.273-287
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• 2007

The mobile Internet (M-Internet) service is a form of subscription-based information Systems (IS) services in which usage continuance is essential for the eventual success of the service providers. However, previous research on IS continuance has focused mainly on the technology user aspects despite the fact that the user plays a dual role of being a technology user and service consumer in many IS usage contexts. This study thus aims to examine IS continuance based on the theoretical foundation of dedication-based and constraint-based customer relationship development in the context of M-Internet service. Four customer relationship development factors (satisfaction, perceived value, familiarity, and switching costs) are identified and tested on how they affect continuance intention from a survey conducted on M-Internet service users. Then, the results of this study are discussed along with its limitations and implications.

• Review of Korean Society for Internet Information
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• v.13 no.2
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• pp.26-30
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• 2012

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2001.10a
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• pp.407-410
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• 2001

Recently, wireless technology is widely used with mobile phone like Handhold terminal, PDA. The technology in internet is moving into wireless internet. The mobile platform technology is especially important as well as internet world. In this paper, commercial mobile products are described and standardization trends are also shown for the new future platform development. M-commerce application service is possible to spread over the mobile platform.

• Korean Management Science Review
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• v.21 no.3
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• pp.23-38
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• 2004

Recently the usage of mobile devices which enable the accessibility to Internet has been dramatically increased. Most of the mobile services, however, so far tend to be simple such as infotainment service. In order to fully taking advantage of wireless network and corresponding technology, personalized web service based on user's context could be needed. Meanwhile, optimization techniques have been vitally incorporated for optimizing the development and administration of electronic commerce. However, applying context-aware optimization mechanism to personalized mobile services is still very few. Hence, the purpose of this paper is to propose a methodology to incorporate optimization techniques into personalization services. Multi agent-based web service approach is considered to realize the methodology. To show the feasibility of the methodology proposed in this paper, a prototype system, CAMA-myOPt(Context-Aware Multi-Agent system for my Optimization), was implemented and adopted in mobile comparative shopping.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.11 no.2
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• pp.171-179
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• 2011

In these days, various wireless internet services are possible since the advanced wireless networks enable to transfer more data than before and smarter devices have developed to display the multimedia information more efficiently. Therefore, Korean MIPS such as SKT and LGT provide many kinds of advanced services such as wireless on-line shopping, mobile banking system and etc using 2.5 generation wireless network technology and smartcards. In a transportation system, a cellular phone can be used as a useful payment tool since most people always keep it and a mobile payment system has developed as infrastructure for wireless on-line services. In this paper, a mobile transportation payment system is introduced. A driver needs to pay a toll fee when he/she uses the highways. Recently, a high pass system has introduced, in which a vehicle can pass a toll gate without stopping to pay the fee to a counter. The payment is done automatically by an attached payment device. We have developed an advanced mobile system in which a smartcard embedded cellular phone is used as a payment device. The personnel and financial information is stored at a smartcard and the communication between the phone and OBU(On Board Unit) is done by Bluetooth.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.24 no.10A
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• pp.1501-1506
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• 1999

DSRC(Dedicated Short Range Communications), which is a radio mobile communication protocol in ITS, is suited for traffic related information services. But in WAC(Wide-Area wireless communications), we could consider a conventional communication infrastructure in the case of supporting other applications besides ITS. Especially considering the current the trends to introduce wireless internet service into the mobile communication network, wireless internet service in ITS system is valuable. Although ITS LLC(Logical Link Control) protocols recommended by Europe and Japan are effective for traffic related services, it is not suitable for services related with geographical information, image or internet. That is because the data traffic characteristics is changed according to service types. Therefore we suggest a logical link control algorithm effective for traffic information related services as well as internet web service, and analyze its performance. As a result of numerical analysis and simulation, proposed algorithm shows larger performance improvements. For traffic information related services, the performance of DSRC LLC recommended by Europe and Japan is the same as that of proposed LLC protocol. However, for wireless internet web service, the performance of proposed protocol is much better than that of LLC protocol used in Europe and Japan.

• Management Science and Financial Engineering
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• v.13 no.2
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• pp.79-97
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• 2007

This paper investigates the relationship of service quality and user satisfaction in the wired and mobile Internet services based on the integrative framework of both systems. Given a moderate level of reliability and validity, the commonly driven dimensions for measuring service quality include responsiveness, assurance, empathy, convenience, usefulness, and diversity. User satisfaction is measurable by the dimensions of communication/entertainment, finance/economics, location/geography, and information/consulting. We apply the MANOVA tests to evaluate whether each of the service quality dimensions has an overall influence on user satisfaction. Next, multiple regression analyses are conducted to check if unique positive effect exists between each combination of service quality dimensions and user satisfaction dimensions. The results show that service quality must be taken care of with respect to the assurance dimension in order to enhance customer satisfaction in the dimensions of location/geography, which will contribute to increasing the utilization of mobile service. For improving user satisfaction in the dimension of information/consulting, service quality must be supported with respect to assurance and empathy in the mobile Internet market, in addition to diversity, which is the only significant service quality in the wired Internet service.