• Title/Summary/Keyword: Mobile Financial Service

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Mobile Banking Service in Mongolia: The Role of Online Convenience on the Acceptance and Use Behavior

  • Ivanova, Aisena;Noh, Grimm
    • Asia Marketing Journal
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    • v.24 no.2
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    • pp.51-61
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    • 2022
  • The goal of this study is to scrutinize the impact of individual online convenience dimensions on mobile banking acceptance and use in Mongolia. A total of 211 valid responses were collected from Mongolian university students who currently use mobile banking application services from local banks. The SmartPLS 3.3 software was used to conduct the confirmatory factor analysis and test the hypotheses. Using structural equation modelling, this research discovered that access convenience, transaction convenience, and possession/post-possession convenience are the main constructs related to the adoption of mobile banking services. Perceived innovation showed a significant positive effect on the adoption of mobile banking technologies. Through practical and theoretical implications, this research aims to assist mobile banking service channels of local and international banks in Mongolia. Identifying which online convenience dimensions impact the adoption and use of mobile banking will contribute to the adoption of competitive strategies for financial institutions and banks.

Enhanced Mutual Authentication Scheme based on Chaotic Map for PCM in NFC Service Environment

  • Park, Sung-Wook;Lee, Im-Yeong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.11 no.2
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    • pp.1180-1200
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    • 2017
  • Currently, automated payment services provide intuitive user interfaces by adapting various wireless communication devices with mobile services. For example, companies like Samsung, Google, and Apple have selected the NFC payment method to service payments of existing credit cards. An electronic payment standard has been released for NFC activation within Korea and will strengthen the safety of payment service communications. However, there are various security risks regarding the NFC-based electronic payment method. In particular, the NFC payment service using the recently released lightweight devices cannot provide the cryptographic strength that is supported by many financial transaction services. This is largely due to its computational complexity and large storage resource requirements. The chaotic map introduced in this study can generate a highly complicated code as it is sensitive to the initial conditions. As the lightweight study using the chaotic map has been actively carried out in recent years, associated authentication techniques of the lightweight environment have been released. If applied with a chaotic map, a high level of cryptographic strength can be achieved that can provide more functions than simple XOR operations or HASH functions. Further, this technique can be used by financial transaction services. This study proposes a mutual authentication technique for NFC-PCM to support an NFC payment service environment based on the chaotic map.

The Effect of Perceived Risk on the Intention to Adopt Mobile Banking Services (인지된 위험이 모바일 뱅킹 수용 의도에 미치는 영향)

  • Yang, Ji-Yun;An, Jung-Ho;Park, Cheol-U
    • Journal of Technology Innovation
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    • v.14 no.3
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    • pp.183-208
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    • 2006
  • Mobile banking is one of the most representative services applied to the mobile technology. However, there are few recent studies about the user acceptance of mobile banking, and prior studies only have been related to the positive effects of the service acceptances such as e-commerce and Internet banking service. The purpose of this research is to grasp the particular risk essentials in mobile banking which customers perceive, and the risk degree of user recognition which affect customer intention to adopt mobile banking through the exploratory research. The perceived risk is segmented into the performance risk, financial risk, time risk, social risk (or psychological risk), and privacy risk based on Cunningham's research (1967) and other recent studies. In the Unified Theory of Acceptance and Use of Technology (UTAUT), we have attempted to determine how different perceived risks have influence on the mobile banking adoption intentions of both the mobile banking users and potential users. The results indicate that performance expectancy, effort expectancy, and social influence have positive influences on the intention to use mobile banking service while perceived risk has a negative influence on the intention to use and performance expectancy.

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A Study on the Influence of System Quality Characteristics of Mobile Payment Service on Discontinuance Intention (모바일결제서비스의 시스템품질 특성이 이용자 저항의도에 미치는 영향)

  • Choi, Sangmin;Song, Gwangsuk
    • Journal of Korean Society for Quality Management
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    • v.46 no.3
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    • pp.625-640
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    • 2018
  • Purpose: The scale of a market of mobile payment which was insignificant is explosively being improved by development of various communications technology and achieving rapid diffusion of smart phone. According to this phenomenon, new method of financial dealings through a mobile can be seen as a new paradigm that leads to a change of existing payment work and also recognized as an innovation of information technology. Methods: but a study regarding whether the use of mobile payment service takes an important role as an influencial factor is still insufficient. This study was based on the model of innovation resistance by Ram(1987) and established a hypothesis and a model to confirm how four factors (usability, security, economic feasibility, responsiveness) influence to innovation resistance and the intention of discontinuous use. Results: usability, security were found to be significant predictor variables of innovation resistance to use mobile payment system, but economic feasibility, responsiveness were not found to be significant predictor variables. Conclusion: Providing gave a theoretical foundation for future research in that it presents the variables to consider new forms of mobile payment services, the mobile payment services will need to show a differentiated strategy and traditional marketing strategy.

A Study on the Vulnerability of Security Keypads in Android Mobile Using Accessibility Features (안드로이드 접근성(Accessibility) 기능을 이용한 보안키패드의 취약점 공격 및 대응 방안)

  • Lee, Jung-Woong;Kim, In-Seok
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.26 no.1
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    • pp.177-185
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    • 2016
  • As the fintech industry is growing at an incredible rate, mobile phones are positioned as the most important tool for financial transaction. However, with a rising number of malware applications, the types of attack and illegal access to mobile device are becoming more diverse and sophisticated. This paper studies the potential keylogger attack by exploiting the Accessibility Service in Android framework. This type of attack allows the malicious individual to use keylogger on the victim's Android mobile phone to steal passwords during mobile financial transaction regardless of security keypad setting. Lastly the paper proposes solutions to counter these types of attack by verifying the accessibility usage and amending the application guideline for accessibility.

Analysis on international financial biometric adoption cases and propose a scheme for korean financial telebiometrics (한국형 금융 바이오 인식 기술 도입을 위한 분석 및 방안연구)

  • Shin, Yong-Nyuo;Chun, Myung Geun
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.25 no.3
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    • pp.665-672
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    • 2015
  • In this paper, we analyze the international financial biometric adoption cases in smart phones and ATMs and propose a scheme for Korean financial telebiometrics. Regional privacy issues, financial services environment, according to the differences in the direction of government policy introducing biometric aspects were appearing differently. In Korea, due to changes in fin-tech vitalization and outstanding convenience mobile oriented service to the regulatory environment, the introduction of biometric technology is the point that is being actively discussed. In this paper, we propose a scheme for the Korean banking financial sector through the introduction of biometric technology adoption case analysis of each country. Thus, this paper is intended to help that the financial sector makes a precise decision when it is establishes a policy of biometric technology application for electronic financial services.

Mobile RFID Service QoS, Security Model (모바일 RFID 서비스를 위한 QoS 및 보안 모델)

  • Kim Mar-Ie;Lee Yong-Jun
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.31 no.5C
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    • pp.562-567
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    • 2006
  • This paper extends Diameter AAA Protocol to provide secure communication channels between Mobile RFID Service Components and distinct service based on user's QoS level authorization. This paper supposes 900MHz, which is the target RF for Mobile RFID Forum and supposes RFID phone, which equitted with RFID reader. By using extended Diameter AAA server, user is authenticated, authorized and provided dynamic security associations between Mobile RFID Service components. The types of security associations are as followings:between RFID tag and RFID reader, between RFID reader(phone) and MobileRFID Service Agent, between phone and OIS, between phone and OTS and between phone and Accounting/Financial server.

The Impact Perceived Risk on User's Trust and Continuance Intention in Mobile Payment Systems (모바일 결제시스템에서 지각된 위험이 사용자의 신뢰 및 지속사용에 미치는 영향)

  • Choi, Hun;Choi, Yoo-jung
    • Journal of the Korea Institute of Information and Communication Engineering
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    • v.20 no.6
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    • pp.1096-1102
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    • 2016
  • Various services have been provided due to the recent development of IT technology and widespread usage of smartphones. In recent years, Fintech service that provides financial services through mobile devices has been the trending issue. However, mobile payment services haven't been widely used. The risk factors that appear when users seek to utilize a service, in particular, is one of the biggest hinderance in the expansion of mobile payment services. The failure of gaining the trust of the consumers appear to be the continuing hinderance factor. Therefore this study is to analyse the impact of perceived risk factors on trust and continuance intention of mobile payment services. For the research purpose, we conducted survey and the research results show that most of perceived risk factors have influence on trust and continuance intention except on the impact of perceived financial risk on trust.

Determinants of Behavioral Intention and Usage of Mobile Money Services in Ethiopia (에티오피아 모바일화폐 서비스의 채택의향과 사용행태 결정요인)

  • Bereket, Tiru Beza;Hwang, Gee-Hyun
    • Journal of Digital Convergence
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    • v.18 no.2
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    • pp.23-35
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    • 2020
  • Mobile Money is a key factor of financial inclusion that can revolutionize the financial service delivery and hence enhance access to finance in emerging economies, especially the East African countries. This study therefore aims to study the determinants of individual's behavioral intention and usage of Mobile Money services in Ethiopia by usiing the UTAUT2 model. The research model was tested by sampling 200 respondents from different areas of Ethiopia. The analysis results found that Government Support, Facilitating Conditions, Performance Expectancy, Trust and Effort Expectancy are the key factors that affect the usage of Mobile Money service, while Lower Transaction Cost factors and Social Influence were not statistically significant. The findings provide useful information that only government's active efforts and support to promote mobile money services, through appropriate policies and regulations rather than lower transaction cost, can facilitate the adoption and dissemination of such services in Ethiopia.