• 웰빙융합연구
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• 제7권2호
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• pp.39-47
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• 2024

This study investigates the impact of mega-influencers and micro-influencers on consumer trust, brand attitude, and purchase intention within the beauty industry. Methods: A survey of 160 adults was conducted in March 2024, analyzing responses to the influence of a beauty mega-influencer ("Isa Bae") and a micro-influencer ("Day Beauty"). Participants were surveyed online over two weeks, and the data were analyzed using statistical tools to compare the influence of both types of influencers. Results: The results indicated that mega-influencers had a more substantial effect on reliability and brand attitude compared to micro-influencers, although both types of influencers significantly influenced purchase intentions. Influencer attractiveness and expertise emerged as critical factors in shaping consumer perceptions and behaviors. Conclusion: This study provides insights into optimizing influencer marketing strategies by leveraging the distinct characteristics and scales of influencers to enhance consumer engagement and brand loyalty. The findings underscore the importance of choosing the appropriate influencer type to maximize marketing effectiveness and consumer trust in the digital marketing landscape.

• 한국멀티미디어학회논문지
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• 제17권2호
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• pp.218-225
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• 2014

페이스북(Facebook)의 등장 이후 가장 큰 성장세를 나타내고 있는 SNS(Social Network Service)를 통해 마케팅의 효과가 입증되기 시작하고 있으며, 많은 기업들은 페이스북을 통해 마케팅에 다양한 시도를 하고 있다. 본 논문은 페이스북에서 많은 비중을 차지하고 있는 동영상을 활용하여 마케팅 및 시청률을 올리기 위한 방법을 제안한다. 동영상의 재생 버튼을 활용하여 페이스북에 영상의 정보를 등록시키고 내부의 뉴스피드(News Feed)를 통하여 다른 사용자에게 동영상을 실시간 공유하도록 구현한다. 이를 바탕으로 다른 사용자로부터 반응을 이용한 바이럴 마케팅(Viral Marketing)을 통해 마케팅의 효과를 극대화시킬 수 있을 것이다.

• 디지털융복합연구
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• 제14권10호
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• pp.311-317
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• 2016

스마트 커머스 시장에서 소비자는 개인 성향에 최적화된 개인화된 서비스와 소비자 취향을 고려한 맞춤형 쇼핑 경험을 원하고 있다. 즉, 소비자는 개인화된 맞춤형 서비스를 요구하고 있다. 이러한 요구에 따라 기업들은 메시징서비스를 소비자에게 제공하고 있지만, 각 개인에 맞춤형 서비스를 포함하지 못하고 있다. 따라서 본 연구는 메시징서비스에 개인화 서비스기술을 결합하여 기업용 메시징서비스의 통합 모형 및 시스템 구축방안을 제시하고, 이를 통해 마케팅 효과를 극대화하고 비용절감 효과를 분석한다. 제안된 통합 모형 작동방식은 고객 요구사항에 따라 개인화된 정보를 통해 개인화모형 적용하여 효과적인 개인화를 통한 메시징 전송 방안을 제시하고 있다. 본 연구의 개인화 통합모형은 검색서비스와 결합되었을 경우 매우 높은 효과가 있을 것으로 판단된다.

• 한국콘텐츠학회논문지
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• 제12권11호
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• pp.432-445
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• 2012

기업은 실시간으로 쏟아져 나오는 제조품과 서비스에 대한 체험마케팅을 위해 테마파크와 제휴를 맺는다. 테마파크는 기업과의 스폰서십으로 인해 재정적 부담을 덜고, 기업은 마케팅 실패의 위험을 감소시킬 수 있는 상호 이익적관계이다. 이러한 이해 관계의 만남은 새로운 패러다임의 테마파크인 '키자니아'를 탄생시켰다. 본 연구에서는 새로운 패러다임의 테마파크인 '키자니아'의 스폰서십 운영을 살펴보고, 콘텐츠의 체험요소를 Pine II, B. Joseph 와 Gillmore, James H의 체험경제 이론을 대입하여 분석한 후, 그것의 한계점과 새로운 패러다임으로써 발전할 수 있는 효율성 극대화 방안을 제언하고자 한다.

• 한국콘텐츠학회논문지
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• 제15권7호
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• pp.403-413
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• 2015

최근 소셜미디어는 효과적인 광고 매체로써 입소문 마케팅의 주요 수단으로 활용되고 있으며, 이를 통한 구전효과를 극대화하기 위해서는 오프라인에서 고객경험 중심의 차별화된 콘텐츠를 얻는 것이 매우 중요하다. 그러나 아직까지 오프라인을 결합한 소셜미디어 마케팅을 지원하는 효과적인 서비스 및 방법의 부재로 인해 온라인 위주의 제한적인 방법으로 이루어지고 있다. 따라서 본 연구에서는 고객이 자발적으로 참여하는 오프라인에서 간편하고 쉽게 개인의 경험을 온라인으로 연결할 수 있는 O2O(Online to Offline) 기반의 소셜미디어 마케팅 방법을 제안한다. 또한 이를 적용한 실증 사례들을 분석함으로써 제안하는 방법의 효과성을 입증한다. 궁극적으로 본 연구는 유기적으로 온오프라인을 융합함으로써 고객은 개인화된 형태의 게시글을 통해 만족감을 얻게 되고, 기업은 마케팅 전략을 세우는데 유용한 양질의 CRM 정보를 제공받음으로써 소셜미디어 마케팅 시장의 활성화에 기여할 수 있을 것이다.

• 한국정보시스템학회지:정보시스템연구
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• 제28권4호
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• pp.251-270
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• 2019

Purpose Unlike advertising through the traditional media targeting unspecified number of people, the base of mobile environment using smartphone has expanded so that many companies can classify prospective customers according to their purpose, thereby enabling efficient targeted marketing with low cost. Design/methodology/approach This study has investigated how can marketing strategy be influenced by the price promotion type (immediate discount/delayed discount) and message framing (positive/negative) according to time pressure (low/high). Hypotheses are set through the consideration of prospect theory, endowment effect, framing effect, regulatory-focus theory, and time-pressure theory. Findings The results and interpretation of this study are as follows. First, it was found that the influence of the delayed discount on the purchase intention was larger than the immediate discount. Second, negative/loss frame messages have more influence on purchase intention than positive/profit frame messages. Third, when the price promotion type is delayed discount, the effect of the promotion message on the purchase intention when it presented by negative/loss frame is greater than the other cases. The implication of this study is that it can be used as a basic data for establishing a strategy to maximize the effectiveness of promotions effectively considering potential buyers of mobile commerce environment.

• 산업융합연구
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• 제2권2호
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• pp.47-68
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• 2004

The term "social marketing" was first introduced in 1971 to describe the use of marketing principles and techniques to advance a social cause, idea, or behavior. Social Marketing is a strategy for changing behavior. It utilizes concepts of market segmentation, consumer research, product concept development and testing, directed communication, facilitation, incentives, and exchange theory to maximize the target adopters' response. Social marketing requires knowledge of each target-adopter group, including its 1. social demographic characteristics, 2. psychological profile and 3. behavioral characteristics. To know the target adopters in these three related ways enables social marketer to make more accurate predictions. In addition to differentiating among and selecting target adopter groups, the social marketer will identify influence-holding groups, or influentials, who can affect a program's success. Great changes and opportunities exist to produce changes in the ways that individuals and groups think and behave and in meeting human needs. The balance of the scales of social change, we hope, will shift away from the use of force and violence to the use of persuasion and voluntary action. I trust that this dissertation will be useful highlighting the strategies and means of peaceful, planned social change designed to elevate the quality of life.

• 유통과학연구
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• 제14권10호
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• pp.147-152
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• 2016

Purpose - High quality films are affected by both the production stage and various variables such as the size of the movie investment and marketing that changes consumers' perceptions. Consumer preferences should be recognized first to ensure that the movie is successful. If a film is produced without pre-investigation and analysis of consumer demand and taste, the probability of success will be low. This study investigates the balance of production costs, marketing costs, and profits using game theory, suggesting an optimization strategy using the simplex method of linear programming. Research design, data, and methodology - Before the release of the movie, initial demand is assumed to be driven largely by marketing costs. In the next phase, demand is assumed to be driven purely by a movie's production cost and quality, which might also further determine consumer demand. Thus, it is essential to determine how to distribute pure production costs and other costs (marketing) in a limited movie production budget. Moreover, it should be taken into account how to optimally distribute under the assumption that the audience and production company's input resources are limited. This research simplifies the assumptions for large-scale and relatively small-scale movie investments and examines how movie distribution participant profits differ when each cost is invested differently. Results - When first movers or market leaders have to choose both quality and marketing, it has been proven that pursuing a strategy choosing only one is more likely than choosing both. In this situation, market leaders should maximize marketing costs under the premise that market leaders will not lag their quality behind the quality of second movers. Additionally, focusing on movie marketing that produces a quick effect while ceding creative activity to increase movie quality is a natural outcome in the movie distribution environment since a cooperative strategy between market competitors is not feasible. Conclusions - Government film development policy should ignore quality competition between movie production companies and focus on preventing marketing competition. If movie production companies focus on movie production quality improvement then a creative competition would ensue.

• Asia Marketing Journal
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• 제23권1호
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• pp.5-27
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• 2021

This paper seeks to suggest user satisfaction model of digital signage to see how new in-store technology can effectively lead to customers' shopping satisfaction in fashion retails. Authors in particular focus on technological complexity, which is expected to serve a subtle role in using digital signage. This study employed a scenario-based online survey. Interactive digital signage with virtual try-on and video-captures functions was used as stimuli. Data were collected from 320 respondents and 307 useable responses were analyzed to examine a proposed model. Research model compares dual paths of motivators: the extrinsic motivation route that leads from usefulness to shopping outcome satisfaction and intrinsic motivation route that leads from enjoyment to shopping process satisfaction. Technological complexity of digital signage indirectly and negatively influences shopping outcome and process satisfaction, mediated by usefulness and enjoyment, but directly and positively affects shopping process satisfaction. In omni-channel environments, the findings have implications for fashion retail managers in using digital signage to maximize customer satisfaction and to counterbalance the advantages and disadvantages of technological complexity.

• Asia Marketing Journal
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• 제15권1호
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• pp.23-42
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• 2013

To overcome the profitability challenge these days, many global banks are increasingly focusing on cost efficiency through more efficient banking processes, such as online and mobile banking, whereas a number of other banks choose to differentiate their services for retaining and attracting the most valuable customer segment (Deloitte, 2011). While global banks in the retail banking industry are adopting either of these two business models as a strategic choice for their long-term growth, KB Kookmin Bank, one of the leading retail banks in South Korea, has begun to operate 'KB Rockstar' as a strategic channel, particularly designed to target college students in the youth market. The new marketing strategy has resulted in a positive impact on its brand image in customers' perception as well as a drastic increase in the number of youth customers. In this study, we analyze the case of 'KB Rockstar' and summarize the key factors for its success from a marketing perspective. First, 'KB Rockstar' is not simply a good channel strategy, but an innovative marketing strategy that aligns place, product and promotion together in order to create a synergy effect, resulting in the successful implementation of the bank's targeting strategy. Second, the strategy effectively establishes 'KB Rockstar' as a brand targeted to youth customers while also competently strengthening the image of the corporate brand, KB Kookmin Bank. The skillful implementation of organically combined marketing mix strategies has enabled the successful launch of the bank's sub-brand. Third, the strategy considers a retail bank branch as not only the place that makes sales transactions in order to generate short-term profits, but also the place that builds a long-term relationship with customers in order to maximize their lifetime values in the long run.