Development of Prediction Model for Churn Agents -Comparing Prediction Accuracy Between Pattern Model and Matrix Model- (대리점 이탈예측모델 개발 - 동적모델(Pattern Model)과 정적모델(Matrix Model)의 예측적중률 비교 -)
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- Journal of Korean Society for Quality Management
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- v.42 no.2
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- pp.221-234
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- 2014