• Proceedings of the Korea Association of Information Systems Conference
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• 2003.11a
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• pp.55-63
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• 2003

Workflow Management System (WFMS) is a software system to support an efficient execution, control and management of complex business processes. Since traditional commercial systems mainly focus on automating processes, they don't have methods for enhancing the task performer's efficiency. In this paper, we propose a new method of executing business processes more efficiently in that a whole process is scheduled considering the degree of the participants' workload. The method allows managing the largest constraints among constituent resources of the process. We utilize DBR scheduling techniques to develop the method. We first consider the differences between workflow process models and DBR application models, and then develop the modified drum, buffer and rope. This leads us to develop WF-DBR (WorkFlow-DBR) that can control the proper size of the task performers' work list and arrival rate of process instances. Use of WF-DBR improves the efficiency of the whole process as well as the participants' working condition. We then carry out a set of simulation experiments and compare the effectiveness of our approach with that of scheduling techniques used in existing systems.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2000.04a
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• pp.664-667
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• 2000

Although managing knowledge about business processes has been recognized as an important aspect of Knowledge Management System (KMS), it has not been satisfactorily addressed academically or commercially. This paper proposes a KMS architecture to effectively manage business process as knowledge. It expands commonly recognized KMS functions with the process packaging module that defines business processes, monitors and evaluates process instances, keeps process instance history, and provides link between processes and other knowledge items such as documents and experts. The users can not only find the best practice of a business process but also learn from mistakes. A prototype system is implemented to show the feasibility of the proposed architecture. The results of this paper can contribute to expand current KMSs to help use knowledge to enhance the users' performance in their business processes.

• Journal of Information Technology Services
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• v.1 no.1
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• pp.45-55
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• 2002

This paper suggests a new approach to IT project management based on a regular project meeting results to consider the recent project environment. The greater part of recent IT projects are related to e-business transformation. Transforming to e-business is a new problem very different from those they have been worked, in several point of views. Under e-business era, therefore any IT project is being implemented in more complex, dynamic and uncertain environment than traditional. That is, project leaders must consider more factors to control projects including resources, quality, risks, and technologies, and human resources. The project organizations and software corporations thus need to develop and establish new concepts or methodologies to manage e-business projects. In this point of view, an entropy model in this study is introduced for estimating and managing the uncertainty in project control using multi-attributes of project meeting. This paper proposes a new frame work based on entropy model using project meeting results to consider eIT project environment with a small pilot study.

• 한국IT서비스학회:학술대회논문집
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• 2003.11a
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• pp.167-174
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• 2003

BPO(Business Process Outsourcing) is defined as outsourcing the management and operation of the IT intensive business process to another company that has specialty in managing the process. In the outsourcing arrangement, the design of the effective control mechanisms is essential to the success of the outsourcing. The purpose of this study is to investigate the effective control mechanisms between two organizations in a BPO arrangement. The specific research questions put forth are as follows: (1)What are the control issues in relation to BPO? (2)How the control mechanisms in the successful BPO arrangement are designed? and (3)What kind of effect or change do the designed control mechanisms have on the buyer's job process in terms of BPO? The results of this study found that the following mechanisms are effected in BPO setting: (1)Automation (2)Standardization & Modularity (3)Embedding (4)Balanced control (5)control segmentation (6)hierarchy (7)output/behavior control 8)back-end control 9)informal control.

• The Journal of Industrial Distribution & Business
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• v.9 no.11
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• pp.93-104
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• 2018

Purpose - For small and medium sized firms, CEO characteristics are main factor influencing firms' prosperity as well as performance. So it is quite natural that many people are interested in factors of CEO that matters. In this research, CEO characteristics in terms of capabilities and skill or special knowledge necessary to run the business are invested for manufacturing firms. Precedent studies reveal that CEO characteristics such as psychological factors including desire to succeed, tendency to take risks, personal factors including age, year of running business, and task related factors including managing capability, communication skills, network influence firm performance for manufacturing firms. However, these studies simply verify whether or not those factors affect firm's managing performance. This study, however, goes further to investigate how is the affecting process from CEO's capabilities and organization characteristics to firm's core competence, and from core competence to advantages, and from advantages to managing performance. Research design, data, and methodology - We make a questionnaire and surveyed manufacturing firm CEO's in Gyeonggi-do area. General characteristics analysis, factor analysis, regression analysis, and control effect analysis was conducted. SPSS 2.0 Win, version was used. Results - The CEO characteristics including basic capability, task capability, leadership, and organization characteristics affect core competence at the statistically significant level. And, core competence affect both price advantage and differentiation advantage at the significant level. Some unique finding is that while differentiation advantage affects both financial achievement and non-financial achievement, price advantage does not affect both financial and non-financial achievement. And firm characteristics mainly measured by CEO characteristics of skills has control effects on the trace from core competence to price advantage. Conclusions - For small and medium sized firms CEO characteristics is the most important factor influencing firm's prosperity. For manufacturing firms, whether CEO has the skill or special knowledge to run the firm is critical factor. The study results show that CEO's for manufacturing firms put importance on price and price advantage which seems to be familiar to them. However, the price advantage does not influential to financial and non-financial achievement. This result suggests that small and medium sized manufacturing firms' CEO's should make effort to improve other aspects of advantages to be more competitive.

• Proceedings of the CALSEC Conference
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• 2000.08a
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• pp.385-401
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• 2000

◆ 최고경영층의 관심과 적극적인 지원 ▶ 추진력 부여와 투자지원 ◆ 지식경영 추진을 위한 충분한 자원확보 ▶ 충분한 인력 및 예산 확보 ◆ 팀장 및 임직원의 적극적인 참여 유도 ▶ TFTeam ＋ XXXX팀＋XXX팀 ▶"XXXX가 주체"라는 의식 필요 ◆ 지식 공유 및 활용에 우호적인 조직 분위기 조성 ;KM활성화 방안(Change managing program) ▶ 홍보 및 교육확대 ▶ 신바람 나는 평가와 보상 ◆ 시스템이 아니라 지식중심으로(중략)

• Journal of the Korea Academia-Industrial cooperation Society
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• v.11 no.2
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• pp.703-708
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• 2010

Various information sources and the increasing vulnerabilities of information systems could increase the risks of a business. The successful management of business risks depends on appropriate level of risks in business. Business risk management would be conducted in terms of financial risk management and information security management. The financial management and the information security management could not achieve an integrated business risk management. For developing the integrated business risk management, this study analyzes the various information security management systems such as ISMS, EA, ISO27001, COBIT, SPICE, Auditing. This study analyzes information security systems, which could be utilized in developing business risk management.

• The Journal of Asian Finance, Economics and Business
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• v.5 no.4
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• pp.57-65
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• 2018

With the paramount importance of key account management in business-to-business relationship, today companies are using this approach as a strategic weapon in their selling efforts targeted at the most important customers to solve their complex requirements with special treatment that eventually ensures both parties' financial and nonfinancial objectives. The aim of this paper is to investigate the level of key account management performance among the export-oriented readymade garments companies in Bangladesh with regards to company's experience in business, size of the company and key account serving capacity of the company. Using a questionnaire, data from 112 readymade garments companies in Bangladesh were collected and analyzed using descriptive analysis and ANOVA to test the level of key account management performance. Results show that the level of key account management performance by the garments companies did not vary by the company's experience in business and size of the company respectively. In contrast, the level of key account management performance was found to be different concerning high, medium, and low customer service capacity. Apparently, companies with big number of customers show better performance than companies with small number of customer. Implications for this study are discussed along with suggestions for future research avenues.

• The Journal of Society for e-Business Studies
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• v.15 no.4
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• pp.79-99
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• 2010

As data exchange between business partners in e-business becomes more active, obtaining and managing reliable data is emerging as a pressing issue for corporations and organizations. For the resolution of data quality, this paper proposes a framework for data quality management with its scenario. The data quality management framework consists of three phases: data quality monitoring, data quality improvement and data application, each of which has three processes. In each process, necessity, functions, roles, and relationships among processes are specified. In order for users to directly apply the framework to the business field, a business scenario is given with examples of product identification and classification code systems widely used in e-business.

• Journal of Digital Convergence
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• v.12 no.8
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• pp.85-99
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• 2014

The empowering leadership as perceived by the members of the organization have an influence on the psychological attitudes of them toward their jobs, and again these psychological attitudes might affect their Organizational culture type. Thus, this study tried to mediating effects of Organizational Culture on the relationships between Empowering-Leadership and Creativity and Job attitude. The results of this study are as followings; First, Empowering-leadership is positively related to Creativity, Organizational commitment and Job satisfaction. except leading by example & participative decision-making in organizational commitment of Job attitude. Second, the mediating effects of Organizational culture had a significant effects on part of relationships in each variable. Results indicated that managing Organizational culture is contributed to the member's attitude and organization performance so that the supervisor should make efforts to develop managing skill in their Organizational culture to fit their nature.