• Title/Summary/Keyword: Managerial Skills

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Customer Survey for Foodservice Quality Improvement in Employee Feeding Operations (사업체 급식소 근로자의 급식서비스 질에 대한 만족도 조사)

  • Gwak, Dong-Gyeong;Jang, Mi-Ra
    • Journal of the Korean Dietetic Association
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    • v.2 no.1
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    • pp.81-91
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    • 1996
  • Customer satisfaction concerning foodservice quality characteristics were evaluated by using importance performance analysis(IPA) techniques in employee feeding operations. The purpose of this study were to survey employees' health condition and their food habits, to examine employees' perception of the importance and performance concerning foodservice quality charactertics and to analyze attributes for quality improvement in employee feeding operations. A questionaire for survey was developed and mailed to 1,700 employees and the response rate was 60.8%. Statistical data analysis was done using the SAS programs for descriptive analysis, $x^2$-test, F-test and Fisher's LSD. The results of this study were as follows 1. Most of employees responded that their health condition were generally good. 2. 17.8% of surveyed employees responded that they usually skipped their breakfast. 3. Main reasons of using employee feeding facilities identified were convenience and cheap price of meals. 4. Dissatisfied quality attributes identified were taste of food, atmosphere and location d dinning room, and the quality of food served for breakfast and dinner, 5. Satisfied quality attributes identified were nutritionally balanced meal with variety, competitive managerial skills of dietetian, and quality of food served for lunch.

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An Ocean of Opportunity: The Digitalization of Small and Medium-sized Enterprises in Bitung, Indonesia

  • LAYMAN, Chrisanty V.;HANDOKO, Liza;SIHOMBING, Sabrina O.
    • The Journal of Asian Finance, Economics and Business
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    • v.10 no.1
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    • pp.41-48
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    • 2023
  • Over the past ten years, numerous industries have undergone upheavals that have significantly altered how businesses interact with their clients and how goods are created and produced bySMEs. Many cutting-edge technologies have recently been created and implemented to enhance business models, facilitate sustainability features for organizations, and boost business capabilities. This essay seeks to understand how digital entrepreneurship functions in developing nations. The results of this study show the effectiveness of digital transformation in the context of SMEs is greatly influenced by aspects including the change of managerial intensity and the involvement and perception of workers, customers, and shareholders. One of the needs that business owners showcased in this study in terms of digitization is infrastructure resources to support digitization such as devices, the Internet, and funds, but also the ability to use digital media for business development. Practical skills that business people want to learn such as product design and management of their social media accounts. There are also aspects of time and self-motivation of the business actor that can speed up or slow down the digitization process. Finally, government support that is structured in encouraging MSMEs is also one of the supporters and drivers of digitalization in the blue economy.

Leveraging Sports Leadership Principles for Employee Leadership Development

  • Jae-Hyung LEE
    • The Journal of Industrial Distribution & Business
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    • v.15 no.4
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    • pp.19-26
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    • 2024
  • Purpose: The present research encircled on a systematic view of leadership in sports, an area that can be used to boost the skilling of employees. Four specific managerial development tools have been formulated during this research based on relevant materials studied in the previous section. Research design, data and methodology: This research used the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) standards to systematically search for, screen, and synthesize relevant past research on using sports leadership principles for team member development. Results: The findings in this research offer four staff leadership development program ideas that are unique and beneficial for firms looking to foster the development of strong leaders. By deploying sport-based principles and methodology, these approaches can solve the limitations of conventional leadership development programs. This will demonstrate how each plan can help HR managers develop the appropriate strategies for their companies. Conclusions: In sum, this research suggests that by incorporating time-honored principles of sports leadership, these models will provide HR managers with an excellent arsenal of tools for developing a generation of leaders endowed with the skills, mindset, and resilience required to ensure the organization's prosperity under the most adverse conditions.

A Study on the Development and Implementation of a Data-mining Based Prototype for Hospital Bill Claim Reduction System (데이터마이닝 기법을 활용한 의료보험 진료비청구 삭감분석시스템 개발 및 구현에 관한 연구)

  • Yoo, Sang-Jin;Park, Mun-Ro
    • Information Systems Review
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    • v.7 no.1
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    • pp.275-295
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    • 2005
  • Changes in business environment caused by globalization of the world economy and the beginning of the knowledge society forced hospitals to equip with tools for the enhanced competitiveness. In other words, hospitals must aim three targets such as acquisition of advanced medical skills and equipments, improvement of service level for patients, and achievement of superior managerial performance simultaneously. This study has been done to suggest a way to reduce the possibility of hospital bill claim reduction as an alternative for the achievement of superior managerial performance. If the reduction rate of hospital bill claim is high, it will put negative impact on the hospital's revenue stream and hospital's reliability. Thus, if they want to stay competitive, hospitals need to device ways to cut the reduction rate as much as possible. In this study, a prototype system has been developed and implemented to check the possibility to cut the reduction rate through deep analysis of causes of reduction. The prototype first developed utilizing data mining techniques and the relation rules algorithm. Then the prototype was tested its performance using the D hospital's live data.

The National Policy of Information Management in the U.K. (영국의 문헌정보관리 정책)

  • Han, S.W.
    • Journal of the Korean Society for information Management
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    • v.4 no.2
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    • pp.31-46
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    • 1987
  • The United Kingdom has a well-developed and comprehensive information infrastructure which has grown up over many years, but in the strict sense it has no coherent body of policy relating to information collection, storage, provision and supply. However, each of the governmental, professional and other bodies which has any major involvement with information, has committees to run its affairs and develop its policies in relation to issues and problems in the field. In addition, a number of ad hoc committees and working parties, to discuss or deal with a current problem, or to monitor or advise on the conduct of a research or development project, show that there is a high degree of awareness. of what is happening in the field and that there are many opportunities for expressing any particular point of view. The need for good intelligence in business or industrial operations is now being more generally accepted, and in consequence the need for a director of intelligence is also seen. The director of information in an industrial setting is the information manager, who combines or has access to the skills of several disciplines, including library, data processing and communication skills as well as managerial. Recognition of the need for such persons has policy implications in terms of short-term training provision and long-term educational facilities for the emerging profession, as well as manpower planning implications.

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An International Comparison of Industrial Organization and Regulation Trends in the Gas Sector (가스산업 조직 및 규제 동향의 국제비교)

  • 남궁윤;박연홍;최성수;김경식
    • Journal of Energy Engineering
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    • v.5 no.2
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    • pp.93-107
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    • 1996
  • Six countries are considered in the study for the comparison of their respective gas industries with the Korean gas industry: the U.S., Canada, the U.K., France, Germany and Japan. The emphases of comparison are given on the cross-evaluation of industry organizations and related regulations. In terms of industrial development stages, the Korean gas industry, with its short experience and in need of more infrastructure, is still young and at an early stage of development. Due to this reason, the study finds that it is premature for the Korean case to propose some policies like the promotion of competition in the gas transportation through third-party access to pipelines. or seeking overseas business opportunities requiring venture capital and advanced technology. Recommendations are made that Korea rather, for the time being, concentrate its energy on the construction of infrastructure and on securing supply sources and diversifying import origins, in order to strengthen it's supply capability in the face of rapidly increasing gas demand in the nation. Nevertheless, Korea will soon have to consider more seriously about the deregulation of the market and more diversified business activities through the development of high technology and managerial skills.

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A Policy Study on Business Incubating Center for Arts and Humanities Majors (인문학 전공자를 위한 창업보육센터 설립 및 운영에 관한 정책연구)

  • 김학민;육영수;이영관
    • Proceedings of the KAIS Fall Conference
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    • 2002.11a
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    • pp.300-302
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    • 2002
  • This study develops a model fer establishing and operating "Arts and Humanities Business Incubators (AHBI)" to improve the productivity in the field of arts and humanities, the major resource of the knowledge-based society. The AHBI is a center that provides general assistance to those who want to start a new business in the area of arts and humanities and continue to provide managerial consultation to those who graduated from the AHBI. This research provides systematically how to provide the hardwares such as of office space and furniture, and how to supply the softwares such as management skills, financing, and marketing. This research indicates that the Ministry of Small and Medium-sized Industry should develop AHBIs, and suggests that the Ministry of Culture and Tourism establish AHBIs in its Cultural Industry Incubation Centers. This research expects that a government research institute or professional institute operates AHBI to create job opportunities for arts and humanities majors, to add the academic value of arts and humanities, and to vitalize the local economy.

The Effect of Managerial Leadership on the Care Burden of Care Workers -Focus on the Leadership of Top-leader and Leadership of Mid-level Leader- (관리자의 리더십이 요양보호사의 케어부담감에 미치는 영향 -시설장의 리더십과 중간관리자의 리더십을 중심으로-)

  • Lim, Hyo-yeon;Lee, Min-Jung
    • The Journal of the Korea Contents Association
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    • v.17 no.12
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    • pp.308-318
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    • 2017
  • The purpose of this study was to investigate the influence of the leadership of the top-leader and the mid-level leader on the care burden of care workers. A survey was conducted on 400 care workers working in long-term care facilities in Seoul and Gyeonggi area. We conducted a hierarchical regression analysis to grasp the effect of the leadership of top-leader and mid-level leader on the care burden of care workers. Monthly income of care workers was significantly associated with care burden. In next step, the leadership of the top-leader affected the care burden of care workers. But, In last model 3, only the leadership of mid-level leader affected the care burden with monthly income. This findings suggested that it is urgent to stabilize the salary level of care workers, and to develop the leadership skills of mid-level leader. The improved leadership of Mid-level Leader will help to reduce jop chaos for care workers.

A Study on Business Incubating Center for Arts and Humanities Majors (인문학 전공자를 위한 창업보육센터 설립 및 운영에 관한 정책연구)

  • 김학민;육영수;이영관
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.3 no.4
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    • pp.263-273
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    • 2002
  • This study develops a model for establishing and operating "Arts and Humanities Business Incubators (AHBI)" to improve the productivity in the field of arts and humanities, the major resource of the knowledge-based society. The AHBI is a center that provides general assistance to those who want to start a new business in the area of arts and humanities and continue to provide managerial consultation to those who graduated from the AHBI. This research provides systematically how to provide the hardwares such as office space computers and furniture, and how to supply the softwares such as management skills, financing, and marketing. This research indicates that the Ministry of Small and Medium-sized Industry should develop AHBIs, and suggests that the Ministry of Culture and Tourism establish AHBIs in its Cultural Industry Incubation Centers. This research expects that government research institutes or professional institutes operate AHBI to create job opportunities for arts and humanities majors, to add the academic value of arts and humanities, and to vitalize the local economy.l economy.

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Analysis of the Impact of Start-up Mentoring on Strengthening Business Capabilities of One-man Design Entrepreneur -Focusing on 'Creative Maestro Job Creation Project' (창업 멘토링이 1인 디자인 창업가의 비즈니스 역량 강화에 미치는 영향 분석 -'창의적 마에스터 일자리 창출사업'을 중심으로-)

  • Jeon, Young-Ok
    • Journal of Digital Convergence
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    • v.16 no.2
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    • pp.343-349
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    • 2018
  • The purpose of this study is to examine the implications of the business start-up mentoring that overcomes limitations of government support projects' mentoring. The start-up mentoring of 'Creative Maestar Job Creation Project' supported to match mentors and mentees regardless of location, provide a SNS mentoring that allows 24-hour open consulting, and visit a products production site accompanying mentors and mentees. These institutional devices encouraged the preparers of design start-ups to develop effective communication skills and managerial mindset, not material support. In addition, mentors and mentees have become facilitators of learning that grow their mutual capabilities by constantly exchanging new ways of thinking, behaviors, and values. As a result, this study implies the importance of mentoring a talented person focusing on cultivating the qualities of a one-man design entrepreneur and a mentor's relationship with a mentor based on human trust.