• International conference on construction engineering and project management
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• 2005.10a
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• pp.681-686
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• 2005

This paper discusses the role of construction management (CM) profession in claims management. It reviews the attitudes, psychology and practices relevant to CM knowledge. It is the purpose of this paper to highlight CM profession's knowledge in this area as this profession's core competence in contemporary construction.

• Construction Engineering and Management
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• v.6 no.5 s.27
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• pp.39-45
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• 2005

• International Journal of Quality Innovation
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• v.7 no.2
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• pp.19-49
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• 2006

Due to the globoal economic effect, Taiwan's small and medium-sized enterprise (SME) is much threatened by China. Since remarkable advances have being made in information technology, taking competition advantage for an enterprise has become a very important issue when facing rigorous global competition. However, the business of the enterprise starts with finding the customers' demands, and ends with fulfilling customers' demands. Therefore, in order to increase competition advantage for SME, the customer management must be effectively strengthened, especially by increasing customer satisfaction and maintaining good relationship with the customer. This is the key for an enterprise leading to success. The purpose of this study is aiming to discussing the relational analysis between customer and SME by viewing the four aspects of customer relationship management (CRM), which are relation marketing, customer service, customer value, and customer satisfaction. Moreover, this research will perform an empirical analysis on CRM for a typical small and medium-sized company so as to grasp its real definition and enterprises' demands. The conclusions will be drawn from our literature survey and practical experience as well as site investigation. Recommendations are evolved from discussing the interaction between customers and enterprises in improving their constructing factors and increasing benefits and values.

• Journal of the Korea Safety Management & Science
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• v.17 no.3
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• pp.97-104
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• 2015

The study is conducted in order to identify whether there is difference in laboratory safety management committee and safety manager appointment for type of institutes(university, research institute, enterprise institute). The study conducted statistical analysis of 2484 institutes (university, research institute, enterprise institute) that attended 'current status of laboratory safety management' by year(number of current status participation). As a result, university showed increase in forming safety management committee as the number of current status(year) increases. The number of safety management committee held were the highest amongst all institutes being 2 held/2 year. Furthermore, period of safety management committee held at university and research institutes are decreasing stately. For 2014, the rate of hosting periodic committee and temporary committee simultaneously when necessary are increasing. The rate of appointing safety manager who is in charge of laboratory safety is increasing in university, but it is decreasing in research institute and enterprise institute. The work pattern of safety manager in university is increase in exclusive duties and decrease in adjunct duties, while work pattern in research institute and enterprise institute is more on the contract duties.

• Journal of the Korea Institute of Military Science and Technology
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• v.27 no.3
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• pp.364-374
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• 2024

Today, risks created by uncertainty must be managed for successful project execution. From this perspective, applying a risk management process is very important for successful defense systems test works. This paper describes 'the implentation of risk management process for test work' carried out by DTERI's process improvement activities. In this study, the concept of risk management process, and details of the risk management process are examined through PMBOK and ISO/IEC/IEEE 15288, CMMI. After that, we defined 'Standard Process for Risk Management' of defence systems test works. And, we describe 'Risk Management Function' of DTERI's Project Management System(PMS) and the risk management process of DTERI. Finally, the effectiveness of the risk management standard process is verified through quantitative analysis.

• Proceedings of the Korean Society for Quality Management Conference
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• 2004.04a
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• pp.326-331
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• 2004

ISO international quality management system plays an important role in many organizations. It has been a basis to build quality management system in organizations to meet customer's need. Korea Institute of Science and Technology Information(hereinafter KISTI) is first ISO registered organization in field of scientific and technological information service in Korea. But many foreign organizations have been registered to ISO or have other quality management system in same field. We can find some issues from the result of KISTI's ISO 9001:2000 quality management system registration.

• International conference on construction engineering and project management
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• 2009.05a
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• pp.1426-1432
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• 2009

Green growth is summarized as the national growth strategies to enhance the quality of life as a whole by converting not only the lifestyle but the economic and industrial structures into the low carbon and eco-friendly environments with the green growth industries with low carbon as the momentum for new growth, based on green technologies including renewable energy technologies, energy and resource efficient technologies, converging technologies related to technologies to reduce the environmental pollution. Roles of the construction industry along with other industries are very important in securing justifications for the cooperation between our government and industries for challenges to this green growth as well. The national effects of economy are very large from leading the construction industry to the green construction from the national level. Accordingly, this study suggested responsive plans for both government and companies for the activation of green construction by selecting 15 frontier green construction products and analyzing them by the type of strategy in Korea, as well as analyzing recent trends of overseas green construction.

• Journal of Environmental Impact Assessment
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• v.12 no.1
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• pp.23-34
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• 2003

The emergency response modeling system CARIS has been developed at CCSM (Center for Chemical Safety Management), NIER (National Institute of Environmental Research) to track and predict dispersion of hazardous chemicals for the environmental decision support in case of accidents at chemical or petroleum companies in Korea. The main objective of CARIS is to support making decision by rapidly providing the key information on the efficient emergency response of hazardous chemical accidents for effective approaches to risk management. In particular, the integrated modeling system in CARIS consisting of a real-time numerical weather forecasting model and air pollution dispersion model is supplemented for the diffusion forecasts of hazardous chemicals, covering a wide range of scales and applications for atmospheric information. In this paper, we introduced the overview of components of CARIS and described the operational modeling system and its configurations of coupling/integration in CARIS. Some examples of the operational modeling system is presented and discussed for the real-time risk assessments of hazardous chemicals.

• Journal of the Earthquake Engineering Society of Korea
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• v.22 no.3
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• pp.185-191
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• 2018

Post-earthquake risk assessment technique in Korea is developed in 2013 by National Disaster Management Research Institute, at the same time, related manual and standard regulation is distributed to every local government by National Emergency Management Agency. The objectives of this research are to investigate and evaluate the post-earthquake risk assessment of 9.12 Earthquake (M5.8, Gyeongju City, 2016) and 11.15 Earthquake (M5.4, Pohang City, 2017). To suggest and improve the assessment process of post-earthquake risk, first post-earthquake risk assessment method of advanced foreign countries including US, New Zealand and Japan are compared, and post-earthquake evaluation activities in 9.12 Earthquake and 11.15 Earthquake are analyzed. From the results, it is needed to expand the adapted building and structure types and strengthen the earthquake disaster response capacity of local government.

• International Journal of Safety
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• v.4 no.1
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• pp.32-37
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• 2005

This study was conducted to identity the characteristics of occupational health and safety management systems around the world, to survey the implementation of OHSMS in Korean companies, to find problems and corrective measures, and to understand the opinions of top management about OHSMS. Questionnaires on the operation of occupational health and safety management systems in Korean manufacturing companies were carried out. Occupational health and safety management systems around the world, including OHSAS 18001, BS8800, KOSHA 18001, VPP, J-OHSMS, were reviewed. In order to implement an occupational health and safety management system successfully, it was found that the management should consider occupational health and safety as important, provide employees with necessary training, and have a strong commitment to occupational health and safety.