• 한국전자거래학회:학술대회논문집
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• 한국전자거래학회 2001년도 International Conference CALS/EC KOREA
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• pp.277-288
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• 2001

Nowadays, for the competitive power of an enterprise, there are many attempts to implement information system that could support business innovation by business process re-engineering. However, there is no effort to standardize the core business processes of enterprise based on standards of data, documents. These facts make it difficult to introduce and implement enterprise information system designed by business processes of the higher level. Therefore, standardization of business process by analyzing the functionality and relationships among them are important and necessary. The results of our research are summarized as process-driven standardization (standardization of core business processes) and development of a repository. In process-driven standardization, we proposed the reference model by analyzing the business processes of the leading enterprises for core business processes. The reference model focuses on core business processes, such as sales management, procurement management, production management, logistics management, and customer support in manufacturing industry. We developed a knowledge-based system as a repository for a integrated management system of business process. And this repository was built up web-based system for the purpose of both reference and management.

• 품질경영학회지
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• 제36권4호
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• pp.47-55
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• 2008

This study describes the creation of a scale to measure standardization for service encounter process. Measuring standardization of service encounter process is devided into manual level and action level. We investigate the relative impact of process standardization about service quality, job satisfaction and labor productivity. Our findings indicate that action level of service encounter process standardization is more important than manual level, and its process standardization positively affects service quality, job satisfaction and labor productivity positively.

• 한국컴퓨터정보학회논문지
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• 제16권2호
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• pp.279-288
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• 2011

본 연구는 자동차부품제조업의 전사적 자원관리(ERP : Enterprise Resource Planning)시스템 전체 모듈중 가용재고관리 프로세스에 대한 표준화 모델을 개발한다. 표준화 모델은 중소기업청 및 중소기업기술정보진흥원에서 제시한 정보화구축 개발 방법론에 준하여 단계별 방법론에 따라 시스템이 구축되게 된다. 표준화 모델은 가용 재고관리 프로세스를 위한 발주관리, 입고관리, 출고관리, 재고관리의 프로세스를 표준화 시키고 표준모듈을 개발한다. 본 연구로 ERP시스템 하에서 가용재고관리 프로세스를 구축하고자 하는 제조기업 및 관련 전문 IT업체 들이 표준화된 모듈을 적용하여 시스템을 보다 효과적으로 구축 할 수 있으며, 시스템에 대한 구축 용이성과 신뢰성을 제공한다. 본 연구 결과를 적용함으로써 기업의 원자재 및 제품의 과다보유를 방지하고 적정, 안전재고를 항시 보유할 수 있으며 실시간 재고파악, 고객납기 준수, 과다제품 생산 방지 및 재고비용 절감 등이 가능하다.

• 경영과학
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• 제11권3호
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• pp.129-151
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• 1994

This paper focuses on method of setting priorities for telecommunications Standardization in which usually includes prioritization, resource allocation, standardization schedule for each SWA is based on prioritization of SWAs. We mainly used the Analytic Hierarchy Process(AHP) and a modified Delphi technique as a method for planning process. Recently, rapid technology evolution in telecommunications fields increases the necessity of developing more and more new standards. Also increased complexity of technologies makes standards more complicated, more specified and more thick than the past ones. As a result, the number of SWAa(Standardization Work Areas) and SWIs(Standardization Work Iterms) is being increased continuously. Furthermore, rapid telecommunication environment changes such as deregulation, liberalization, privatization, regionalization, and globalization surrounding telecommunications standardization grows increasingly important. To cope with these challenges and to make the more efficient use of the limited standardization resources, i.e., time, financial, personal resources, we will suggest logical and rational approach that is a backbone of strategic plan for telecommunication standardization. The telecommunication standardization planning process involves a MCDM(Multi-Criteria Decision Making) process. The Analytic Hierarchy Process(AHP) is a kind of MCDM approach. Our method is based on a combination of a modified Delphi technique and an application of AHP(spreadsheet model). Analyzed data from Delphi technique is used as inputs to AHP. In addition we also focus on the technique how to combine group judgments and to handle a large number of comparisons.

• 기록학연구
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• 제4호
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• pp.131-161
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• 2001

This paper is to examine the bibliographical description of the revolutionary historical archives and the standardization of the archives management in China. The standardization in the field of records and archives management was not initiated on its own way but as a part of national - leveled standardization. As a first step National Committee on Technical Standardization of Literature was established, followed by the establishing of Committee on Technical Standardization of Micro - filming and Committee of Technical Standardization of Paper Form. The standardization of the records and archives management was carried out in the context of functions of these three committees. In 1983 the standardization in the sphere of records and archives management speeded up, when the National Archives Administration formed small organizations which led the standardization work all over the country. A committee of standardization originated from small organizations and it brought a great progress of the standardization. If some opinions on standardization were submitted from records offices or related offices, they were examined by the committee of standardization. The opinions that were submitted by the committee of standardization were examined by the National Archives Administration which proclaimed it officially. The Chinese government commenced to establish the bibliographical data centre for historical archives and materials on the basis of this process of standardization. In the case of the revolutionary historical archives the description was made on the level of sources(provenance), which was sent to the bibliographical data centre for historical archives and materials. The Chinese government set digitalizing as a goal in records and archives management in the middle of 1990's. It was regulated that the description of records item that should be transferred to the center must be digitalized. However, the description of the file level was not made separately being reflected in the process of description of item level. (The second part of the paper will be released in the next volume).

• 한국문헌정보학회지
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• 제43권3호
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• pp.355-377
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• 2009

공공기록관리 혁신의 일환으로 표준화 정책이 수립된 이후 지난 4년간 기록관리 전 영역에 걸쳐 55개의 표준화 과제가 추진되었다. 이 연구는 그동안 추진된 기록관리 표준화 정책과 추진내용을 평가하여 중장기 표준화 전략 재구축에 시사점을 제공하고자 한다. 평가는 표준화 관련 정책 문서와 중앙행정기관 기록관리 실무자들과의 면담을 기반으로 수행하였다. 표준화 대상 선정의 적절성, 표준의 질적 수준, 표준화 절차, 표준화 정책 등 4개 영역으로 범주화하여 평가 기준을 설정하고 이에 따라 정성적 평가를 실시하였다.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 1995년도 춘계공동학술대회논문집; 전남대학교; 28-29 Apr. 1995
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• pp.847-864
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• 1995

In this paper we present an integrated methodology for strategic planning in telecommunications standardization. Especially this paper focuses on the method of setting priorities for telecommunications SWAs(Standardization Work Areas) and related SWls(Standardization Work Items). To make a strategic plan for telecommunications standardization in which usually includes prioritization, resource allocation, standardization schedule for each SWA is based on prioritization of SWAs. Our methodology integrated various existing methods including the Analytic Hierarchy Process(AHP) and a modified Delphi technique. Recently, rapid technology evolution in telecommunications fields increases the necessity of developing more and more new standards. Also increased complexity of those technologies makes standards more complicated, more specified and more thick than the past ones. As a result, the number of SWAs and SWIs are being increased constantly. Furthermore, rapid telecommunication environment changes such as deregulation, liberalization, privatization, regionalization, and globalization surrounding standardization bring about new challenges and opportunities. Due to all these trends, strategic planning for telecommunications standardization grows more and more important. To cope with these challenges and also to make the more efficient use of the limited standardization resources including time, financial, human resources, we suggest more logical and rational approach that will be a backbone of strategic plan for telecommunications standardization. The telecommunications standardization planning process involves a MCDM(Multi-Criteria Decision Making) process. The Analytic Hierarchy Process(AHP) is a kind of MCDM approaches. Our method is based on a combination of a modified Delphi technique and an application of AHP(Liberator's spreadsheet model). Analyzed data from Delphi technique is used as inputs to ABP. In addition, we also focus on the technique how to combine group judgments and to handle a large number of comparisons. We present analyzed results including Pilot and Full Scale Survey according to the proposed process. The result of this study will be useful input for telecommunications standardization policy making and practical implementation.

• 대한안전경영과학회:학술대회논문집
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• 대한안전경영과학회 2004년도 춘계학술대회
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• pp.277-281
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• 2004

The establishment and application of risk management system is one of the current issues in world-wide leading companies. Poor risk management might bring large-scale accident in construction industry by its features(large scale, diversity). Standardization system and standard for risk should be managed timely. In this paper, we do comparative analysis of standardization systems and standards concerned on risk, so thus present basic data for safety reinforcement and risk zero in the construction life cycle process.

• 경영과정보연구
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• 제28권2호
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• pp.95-112
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• 2009

본 연구에서는 우리나라 서비스기업에 있어서 표준화활동 결정요인을 분석하였다. 표준화활동을 유형(혹은 범주)에 따라 기업의 전사적 표준경영, 국내표준화활동, 국제표준화활동 등으로 구분하였고, 그 결정요인으로 기술혁신활동(R&D와 특허출원), 기업규모, 수출, 네트워크(산업특성), 기업조직특성 등을 고려하였다. 분석된 표본은 서비스업에 속한 102개 기업으로 정성적 분석방법인 로지스틱 회귀모형(logistic regression)을 사용하였다. 분석결과는 다음과 같다, 첫째, R&D집약도는 전사적 차원에서의 표준경영과 국내표준화활동에는 영향을 미치지 않지만, 국제표준화활동에는 정(+)의 영향을 미치는 것으로 나타났다. 이는 우리나라 서비스기업들이 국제적 표준화과정에의 참여를 기술이전의 수단으로 활용하는 경향이 있기 때문인 것으로 해석하였다. 둘째, 특허출원은 전사적 차원에서의 표준경영에 부(-)의 유의한 효과를 보여 주었다. 즉 특허활동이 활발한 서비스기업일수록 표준화를 기술혁신의 관점에서 중시하지 않고, 자사 기술정보의 유출이나 특허침해의 요인으로 간주하는 현상을 발견하였다. 셋째, 기업규모변수는 서비스기업의 경우 표준화 활동과 연관이 없는 것으로 나타났다. 넷째, 표준화에 대한 경영진의 관심은 표준화활동의 유형에 관계없이 표준화활동의 중요한 결정요인으로 분석되었다.

• 산업경영시스템학회지
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• 제33권3호
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• pp.192-198
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• 2010

To maximize effectiveness of standardization activities, it is essential to set priorities for determined standardization work items in the next generation internet protocol television (NG-IPTV) technologies. In this study, the analytic hierarchy process(AHP) is employed and applied to ranking of NG-IPTV standardization work items as a multi-criteria decision making tool which involves comprehensive surveys. Survey results are analyzed and we identified a useful three level segmentation of standardization strategic plan which shows standardization work item priorities.