• IE interfaces
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• v.20 no.3
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• pp.315-326
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• 2007

The service industry is becoming greater importance in the current economy. The service quality has become an important competitive factor in service industry. Until now, 6 sigma method has well accomplished in manufacturing industry. 6 sigma method has been applied to the service industry to improve service quality, but it has not been reported that 6 sigma method is a successful method for service industry to improve service quality. In this paper, we suggest a MAVIC model to improve service quality. It is a model which is combined with advantages of a SERVQUAL model and 6 sigma method. We has proved its effect with applying a MAVIC model to real service techniques.

• Proceedings of the Korean Society for Quality Management Conference
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• 2006.11a
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• pp.73-78
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• 2006

In Modern Industrial Society, Service industry are became more important and larger. It is necessary in Serve industry that Service Quality system(SQS) which is as like Total Quality Management system. In this appaer, we propose Service Quality System Model which is compose Monitoring-Analysis-Validate-Improve-Control(MAVIC). Specially Monitoring-Analysis are measured and analysis by using SERVQUAL model.

• Korean Journal of Remote Sensing
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• v.37 no.6_1
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• pp.1731-1738
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• 2021

The objective of this study was to extract individual trees and tree heights using UAV drone images. The study site was Gongju national university experiment forest, located in Yesan-gun, Chungcheongnam-do. The thinning intensity study sites consisted of 40% thinning, 20% thinning, 10% thinning and control. The image was filmed by using the "Mavic Pro 2" model of DJI company, and the altitude of the photo shoot was set at 80% of the overlay between 180m pictures. In order to prevent image distortion, a ground reference point was installed and the end lap and side lap were set to 80%. Tree heights were extracted using Digital Surface Model (DSM) and Digital Terrain Model (DTM), and individual trees were split and extracted using object-based analysis. As a result of individual tree extraction, thinning 40% stands showed the highest extraction rate of 109.1%, while thinning 20% showed 87.1%, thinning 10% showed 63.5%, and control sites showed 56.0% of accuracy. As a result of tree height extraction, thinning 40% showed 1.43m error compared with field survey data, while thinning 20% showed 1.73 m, thinning 10% showed 1.88 m, and control sites showed the largest error of 2.22 m.

• Land and Housing Review
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• v.14 no.2
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• pp.125-135
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• 2023

Drones are used in various fields, including land survey, transportation, forestry/agriculture, marine, environment, disaster prevention, water resources, cultural assets, and construction, as their industrial importance and market size have increased. In this study, image data for deep learning was collected using a mavic3 drone capturing images at a shooting altitude was 20 m with ×7 magnification. Swin Transformer and UperNet were employed as the backbone and architecture of the deep learning model. About 800 sheets of labeled data were augmented to increase the amount of data. The learning process encompassed three rounds. The Cross-Entropy loss function was used in the first and second learning; the Tversky loss function was used in the third learning. In the future, when the crack detection model is advanced through convergence with the Internet of Things (IoT) through additional research, it will be possible to detect patching or potholes. In addition, it is expected that real-time detection tasks of drones can quickly secure the detection of pavement maintenance sections.

• Korean Journal of Remote Sensing
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• v.36 no.2_2
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• pp.249-261
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• 2020

Coastal monitoring using multiple platforms/sensors is a very important tools for accurately understanding the changes in offshore marine environment and disaster with high temporal and spatial resolutions. However, integrated observation studies using multiple platforms and sensors are insufficient, and none of them have been evaluated for efficiency and limitation of convergence. In this study, we aimed to suggest an integrated observation method with multi-remote sensing platform and sensors, and to diagnose the utility and limitation. Integrated in situ surveys were conducted using Rhodamine WT fluorescent dye to simulate various marine disasters. In September 2019, the distribution and movement of RWT dye patches were detected using satellite (Kompsat-2/3/3A, Landsat-8 OLI, Sentinel-3 OLCI and GOCI), unmanned aircraft (Mavic 2 pro and Inspire 2), and manned aircraft platforms after injecting fluorescent dye into the waters of the South Sea-Yeosu Sea. The initial patch size of the RWT dye was 2,600 ㎡ and spread to 62,000 ㎡ about 138 minutes later. The RWT patches gradually moved southwestward from the point where they were first released,similar to the pattern of tidal current flowing southwest as the tides gradually decreased. Unmanned Aerial Vehicles (UAVs) image showed highest resolution in terms of spatial and time resolution, but the coverage area was the narrowest. In the case of satellite images, the coverage area was wide, but there were some limitations compared to other platforms in terms of operability due to the long cycle of revisiting. For Sentinel-3 OLCI and GOCI, the spectral resolution and signal-to-noise ratio (SNR) were the highest, but small fluorescent dye detection was limited in terms of spatial resolution. In the case of hyperspectral sensor mounted on manned aircraft, the spectral resolution was the highest, but this was also somewhat limited in terms of operability. From this simulation approach, multi-platform integrated observation was able to confirm that time,space and spectral resolution could be significantly improved. In the future, if this study results are linked to coastal numerical models, it will be possible to predict the transport and diffusion of contaminants, and it is expected that it can contribute to improving model accuracy by using them as input and verification data of the numerical models.

• Journal of Korea Entertainment Industry Association
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• v.15 no.4
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• pp.349-357
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• 2021

Recently, drones are rapidly becoming common and expanding. There is a great need for diversity in whether drone flight data can be used as entertainment technology analysis data. In particular, it is necessary to check whether it is possible to analyze and utilize the flight and operation process of entertainment drones, which are developing through autonomous and intelligent methods, through data analysis and machine learning. In this paper, it was confirmed whether it can be used as a machine learning technology by using FC data in the evaluation of drones for entertainment. As a result, FC data from DJI and Parrot such as Mavic2 and Anafi were unable to analyze machine learning for entertainment. It is because data is collected at intervals of 0.1 second or more, so that it is impossible to find correlation with other data with GCS. On the other hand, it was found that machine learning technologies can be applied in the case of Fixhawk, which used an ARM processor and operates with the Nuttx OS. In the future, it is necessary to develop technologies capable of analyzing the characteristics of entertainment by dividing fixed-wing and rotary-wing flight information. For this, a model shoud be developed, and systematic big data collection and research should be conducted.