Asia-Pacific Journal of Business Venturing and Entrepreneurship
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v.13
no.2
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pp.125-137
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2018
Credit unions organized and operated by the members of communities, work-places or groups are co-operative entities where customers act as owners not just transaction partners. The foregoing organizational characteristic of credit unions exerts beneficial effects on their customer relationship, and underscores the need for diversifying their relationship marketing strategies. This study sheds light on the structural relationship of credit unions in terms of principal variables of relationship marketing, i.e. relationship benefits, customer satisfaction and long-term relationship orientation. Specifically, we classify the relationship benefits into three sub-dimensions, i.e. confidence benefits, social benefits and special treatment benefits, and structuralize a causal model involving the customer satisfaction and long-term relationship orientation. From December 26, 2017 to January 26, 2018, A total of 360 questionnaires was collected. Of these, 346 were selected as the final samples, excluding 14, which are difficult to use in statistics. The reliability analysis, exploratory factor analysis, and regression analysis was performed by using the 'SPSS 24.0'. And confirmatory factor analysis, structural equation model analysis was performed by using 'AMOS 24.0'. The findings highlight the following. First, confidence benefits directly impact on the long-term relationship orientation, and indirectly influence the latter by the medium of customer satisfaction. Second, social benefits directly influence the long-term relationship orientation, without exerting any indirect effects on the latter via customer satisfaction. Third, special treatment benefits do not directly impact on the long-term relationship orientation but have indirect effects on the latter by the medium of customer satisfaction. Fourth, customer satisfaction has positive effects on the long-term relationship orientation. The findings suggest credit unions should establish a long-term relationship with their customers by providing them with confidence benefits to earn their trust and confidence, with social benefits to build a relationship of affinity and friendship, and with special treatment benefits to meet their needs in the long, not short and temporary, term.
Park, Jae-Woo;Chae, Myung-Jin;Lee, Giu;Cho, Moon-Young
Korean Journal of Construction Engineering and Management
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v.13
no.6
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pp.13-23
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2012
While Category 1 and Category 2 bridges are intensively inspected and carefully managed, many small bridges that are not in the Category 1 and 2 are often forgotten until they decay in serious condition. Since many of these small bridges located in the populated city, failure of them would cause huge negative impact on the community. This paper focuses on the small size concrete bridges for timely repair and rehabilitation work for the effective operation and management. Test bed is developed to define the key parameters to forecast the long term performance of the bridges, mostly concrete box bridges. Key parameters suggested in this paper are cumulative fatigue due to repetitive heavy traffic loads and the acid attacks for concrete material deterioration. The cumulative fatigue is measured by the use of the mileage concept. For the long term data collection and inspection, stable and easy to use data collection system is installed as a test bed. The contribution of this research work is on the development of the test bed to define the key parameters of bridge deterioration.
Journal of the Korea institute for structural maintenance and inspection
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v.21
no.4
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pp.30-38
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2017
Recently, research on the development of a composite slab system for shorting the construction period by simplifying the process by omitting the form work and the reinforcement placing is underway. The purpose of this study is to evaluate the long-term behavior of a simplified slab system that replaces the form work and tensile reinforcement using structural deck-plate and replaces the temperature reinforcement using steel fiber reinforced concrete. In the conventional composite deck-plate slab method, w.w.f is generally used for crack control by drying shrinkage. But previous research results by various researchers were pointed out it is not effective to control the shrinkage and temperature cracking. In this study, the long-term cracking and structural behavior of steel fiber reinforced deck plate slab specimen with two continuous spans constructed under typical load conditions were evaluated. Experimental results showed that the number and width of long-term cracks decreased remarkably in the simplified slab specimen, and the deflection was also decreased compared with conventional RC slab specimen. However, in the continuous end of the slab where the negative moment is applied, it is analyzed that reinforced details are necessary to control the crack width in the service load and to recover deflection at load removal.
A subway or an underground railway is one of the representative public transportations which lots of people take everyday. Then, subway station, which is also one of the very important public civil infrastructures, generally services for a long period of time. During the service time of stations, they are easily damaged from environmental corrosion, material aging, fatigue, and the coupling effects with long-term loads and extreme loads. Recently, civil construction work on the places near station often creates lots of damages to the station. As these damages accumulate, the performance of station degenerates due to the above factors. They would inevitably reduce the resisting capacity of station against the disaster; even they bring into the collapse of stations with the structural failure under long-term loads and extreme loads. And, if disaster such as earthquake, fire, etc. happens, it causes huge property damage and threatens the human lives. Because of these above reasons, the structural health monitoring system need to be developed for ensuring the safety of station. In this paper, the development directions of the structural health monitoring system with fiber optic sensor and USN for subway station are briefly described.
This paper presents the results of four long-term experiments carried out to investigate the time-dependent behaviour of composite floor slabs with particular attention devoted to the development of non-uniform shrinkage through the slab thickness. This is produced by the presence of the steel deck which prevents moisture egress to occur from the underside of the slab. To observe the influence of different drying conditions on the development of shrinkage, the four 3.3 m long specimens consisted of two composite slabs cast on Stramit Condeck $HP^{(R)}$ steel deck and two reinforced concrete slabs, with the latter ones having both faces exposed for drying. During the long-term tests, the samples were maintained in a simply-supported configuration subjected to their own self-weight, creep and shrinkage for four months. Separate concrete samples were prepared and used to measure the development of shrinkage through the slab thickness over time for different drying conditions. A theoretical model was used to predict the time-dependent behaviour of the composite and reinforced concrete slabs. This approach was able to account for the occurrence of non-uniform shrinkage and comparisons between numerical results and experimental measurements showed good agreement. This work highlights the importance of considering the shrinkage gradient in predicting shrinkage deformations of composite slabs. Further comparisons with experimental results are required to properly validate the adequacy of the proposed approach for its use in routine design.
The Journal of Korean Academy of Orthopedic Manual Physical Therapy
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v.3
no.1
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pp.17-27
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1997
The PT program provides relief to most patients with symptom of TOS. So the purpose of our study is to evaluate a effects of PT program in patients with TOS. PT program included orthopaedic manual therapy with the aim of restoring the function of the upper thoracic aperture is to be recommended, and long-term following is advisable. 1. Mean treatment duration was over an 11.4 day(range 4~24). 2. At the follow-up evaluation, 88.1% of the patients were satisfied with the effects of their therapy. 3. 73% of the patients returened to work after PT and 88% of the patients carried through the recommendations given at discharge during follow up. 4. Normalized grip strength and Tinel' sign predicted patient satisfaction(p< .001) and return to work(p< .001). 5. Return to work was more often successful if the work was sedentary rather than heavy (p< .05).
In the construction sites, rush (speedy construction) work have recently been overused because of budget reductions by reducing the construction duration after the long-term economic recession and construction business stagnation with institutional change including the instruction of the duration shortening bidding system and the introduction of the post-construction sales system by the Korea Research Institute for Human Settlements. Due to this, negligent accidents have frequently occurred by forcing manpower, equipment, finance, and material procurement and pressing ahead with impractical construction wok at night according to the reduction of construction schedules. Therefore, this paper has the necessity of this study to seek for alternatives to prevent negligent accidents by finding factors related to rush work in the reality that the importance for preventing negligent accidents is more emphasized while they have not been reduced in construction sites.
Objectives: The level of benzene exposure in the petrochemical industry during regular operation has been well established, but not in turnaround (TA), where high exposure may occur. In this study, the characteristics of occupational exposure to benzene during TA in the petrochemical companies were investigated in order to determine the best management strategies and improve the working environment. This was accomplished by evaluating the exposure level for the workers working in environments where benzene was being produced or used as an ingredient during the unit process. Methods: From 2003 to 2008, a total of 705 workers in three petrochemical companies in Korea were studied. Long- and short-term (< 1 hr) samples were taken during TAs. TA was classified into three stages: shut-down, maintenance and start-up. All works were classified into 12 occupation categories. Results: The long-term geometric mean (GM) benzene exposure level was 0.025 (5.82) ppm (0.005-42.120 ppm) and the short-term exposure concentration during TA was 0.020 (17.42) ppm (0.005-61.855 ppm). The proportions of TA samples exceeding the time-weighted average, occupational exposure level (TWA-OEL in Korea, 1 ppm) and the short-term exposure limit (STEL-OEL, 5 ppm) were 4.1% (20 samples of 488) and 6.0% (13 samples of 217), respectively. The results for the benzene exposure levels and the rates of exceeding the OEL were both statistically significant (p < 0.05). Among the 12 job categories of petrochemical workers, mechanical engineers, plumbers, welders, fieldman and scaffolding workers exhibited long-term samples that exceeded the OEL of benzene, and the rate of exceeding the OEL was statistically significant for the first two occupations (p < 0.05). Conclusion: These findings suggest that the periodic work environment must be assessed during non-routine works such as TA.
Journal of the Korean Society of Environmental Restoration Technology
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v.12
no.5
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pp.121-132
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2009
The agency which is responsible for work related to the restoration of vegetation on the quarry in Hong Kong is the Geotechnical Engineering Office of Civil Engineering and Development Department (CEDD). CEDD's environmental management system was certified as ISO 14001 : 2004 in 2006 and diverse instructions and technical documents about the restoration of the quarry were published and used for the performance of work and the implementation of the project. The restoration of the quarry is being carried out to respond to short-term and long-term goals. The general instructions for the restoration of vegetation says that a plant, when selected, should be self-sustainable with minimum maintenance required, have a high growth and survival rate, be tall enough to cover the rock slope faces, and preferably produce colourful flowers. These instructions prescribe the vegetation introduction technology, planting seasons, structural material of the vegetation works, maintenance and management, tree nursery operation, means of water supply, etc. This report introduced the outline of work on restoring vegetation carried out at Anderson Road, Shek O, Lam Tei, Turret Hill, Lamma, all large-sized quarries. In addition, it additzed Anderson Road's master plan. It is hoped that the Hong Kong examples so introduced are referred to in terms of institutional and technical considerations related to the nation's project for restoring quarries.
The results of researching on duties of physical therapist, understanding of elderly diseases and policies related with elderly welfare came out from the survey before beginning of education to physical therapists who attended National Elderly Welfare Physical Therapist Workshop during Sep. 11th to 14th, 2007. They have already understood about long-term elderly care insurance from the policy, and responded that those policies will bring more advantage to elders. On contrary, negative response had reason of low service quality. About elderly care system, there were positive answer of appropriate alternatives to support them, but also other critics had opinion of inevitable choice for living conservation. About understanding of elderly diseases, there were more comprehension of diseases as age gets higher, but most did not understand dementia and paralysis. Past experience and process of medical treatment for their disease were such arthritis, paralysis, broken bone, and dislocation of joint. Prognosis of technical training was mostly answered positively, but linking with other related disease programs were not welcomed. Most respondents thought that professional training were needed. The results of understanding diseases during senescent had high percentage of understanding as age and education was high, and it had eye upon statistics of the survey (p < 0.05) Most of those questioned responded that it is appropriate to have six working days per week and eight hours of daily work, however, present wage is not reasonable. Most of those questioned had negative response of work independence, and had an-swered that there should be certificates needed in related fields. For difficulties during work period, they had hardship instituting direction of treatment by lack of program, level of wage, and physical difficulties. Physical therapists averagely wished to have fewer than thirty patients per therapist. After the research, physical therapists who work in those facilities of elderly care systems agreed on policies, though it should not lower service quality. In addition, they were pros to have elderly care system, yet they are still inevitable option to maintain living. For work environment, the period of work was appropriate, but had different opinions for work independence and regular number of patients. Therefore, there should be more organized treatment program that also should be linked to other practical programs at this beginning point of the policy enforcement and the time that many therapists hope to work in elderly care system.
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