• Title/Summary/Keyword: Logistics support

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Study on Customer Satisfaction Performance Evaluation through e-SCM-based OMS Implementation (e-SCM 기반 OMS 구현을 통한 고객 만족 성과평가에 관한 연구)

  • Hyungdo Zun;ChiGon Kim;KyungBae Yoon
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.3
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    • pp.891-899
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    • 2024
  • The Fourth Industrial Revolution is centered on a personalized demand fulfillment economy and is all about transformation and flexible processing that can deliver what customers want in real time across space and time. This paper implements the construction and operation of a packaging platform that can instantly procure the required packaging products based on real-time orders and evaluates its performance. The components of customer satisfaction are flexible and dependent on the situation which requires efficient management of enterprise operational processes based on an e-SCM platform. An OMS optimized for these conditions plays an important role in maximizing and differentiating the efficiency of a company's operations and improving its cost advantage. OMS is a system of mass customization that provides efficient MOT(Moment of Truth) logistics services to meet the eco-friendly issues of many individual customers and achieve optimized logistics operation goals to enhance repurchase intentions and sustainable business. OMS precisely analyzes the collected data to support information and decision-making related to efficiency, productivity, cost and provide accurate reports. It uses data visualization tools to express data visually and suggests directions for improvement of the operational process through statistics and prediction analysis.

Trend Analysis of Domestic Tourism Transport Research and Direction of Complementary Research (국내 관광교통 연구 경향 분석과 보완연구 방향)

  • Choi, Chang-Ho
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.19 no.3
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    • pp.75-89
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    • 2020
  • This study was conducted to investigate researches related to tourism transport conducted in Korea and to discover new complementary research projects based on this. Forty cases were reflected in the study, including 28 academic papers and 12 policy studies. Based on the characteristics of tourism transport and cases of prior research, this study divided the field of tourism transport research into three ranges: traffic mode choice for tourism, information for tourist traffic and support policy for tourist traffic etc. In particular, mode choice for tourist traffic was divided into four sub-ranges, reflecting the importance of tourist traffic and the weight of research cases. As a result of the study, it was found that there were not many cases of research on tourism transport, and the research cases were concentrated on the mode choice for tourist traffic. To complement this, this study proposed 10 new research projects in 3 ranges. This is a result of reflecting changes in tourist demand and tourism trends. In addition, a new research field was proposed to seek the connection between transport facilities supply and tourist demand.

A Study on the Global Strategy and Challenges of Paperless Trade in Korea (한국 전자무역의 글로벌 전략과 과제에 관한 연구)

  • Yun, Soo-Young
    • International Commerce and Information Review
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    • v.12 no.1
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    • pp.3-33
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    • 2010
  • Paperless trade is a new trade paradigm that has innovated on traditional trade procedures, which relied on manual work in the past, and applied an IT-based e-document standard. To realize paperless trade in Korea, a lot of efforts have been made. Korea has overcome many difficulties, a lack of awareness, trials and errors, etc. at the initial introduction stage and strived to establish a stable infrastructure through the government's policy support and active cooperation with the trade business communities and related organizations. Now, Korea became a well-known leader in IT industry, especially in the paperless trade infrastructure and strategic policies. The one-stop trading system named 'uTradeHub' is operated by a paperless trade service provider, Korea Trade Network(KTNET). uTradeHub includes trade finance and settlement, customs clearance and export and import logistics, improving trading procedures and reducing related expenses. Private-Public joint efforts from Korean government and private sectors which have respectively fulfilled their role and function with market-oriented practical policies and strategies has lead Korea a world leading country in paperless trade. Moreover, Korea expended its efforts to the global areas. Korea has started to activate multi-national paperless trade alliances such as PAA(Pan-Asia e-Commerce Alliance), ASEAL(Asia Europe Alliance for Paperless Trading) as well as established the bilateral cooperative networks with China and Taiwan. The one-stop trading system, uTradeHub should keep close cooperations between nations since trade itself is implemented in a cross-border ways. In the near future, it is expected uTradeHub can achieve best results in the simplification of procedures and cost savings when an international linkage is completely established with international cooperations.

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A Study on improvement of Quay productivity with minimizing double activities in Container Terminal Yard (컨테이너터미널 야드 중복작업 최소화를 통한 안벽 생산성 향상에 관한 연구)

  • Kim, Geong-Jung;Lee, Jung-Sun;Lee, Moun-Su;Kwak, Kyu-Seok
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2007.12a
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    • pp.340-341
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    • 2007
  • In case of Busan Port container terminals scale of a yard device chapter is small and narrow, and redundant works of device chapter facilities ability and transfer cranes are misgovernment occurring very much bemuse of this There is to the misgovernment that cannot support design ability of a container crane of quay because of this There is this in a change of marine transportation harbor environment to cross over to a large easel next of a ship, and a large problem cannot but become. Watched how redundant works were occurring in the second yards, and presented a problem Also, present the hint point tint these redundant works analyze how productivity of quay productivity and container crane is improved if solution works, and face to this.

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Study on Cambodia Cooperation Plan: Focusing on Major Industries and Economic Trade (캄보디아 협력 방안 연구: 주요 산업과 경제 교역을 중심으로)

  • Yoon, Jon-Mo
    • The Journal of the Korea Contents Association
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    • v.20 no.8
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    • pp.338-349
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    • 2020
  • This study was conducted to find ways to expand investment and seek cooperation measure in Cambodia. It is located on the Indochina Peninsula in East Asia, and has historically suffered a lot from social systems and politics. It is a politically constitutional monarchy and shows a neutral tendency in the form of a non-alliance of pro-Westernism. Cambodia recently recorded a high growth rate due to the economic liberalization promoted since the mid-1980s. It is also emerging as the next generation production base in Southeast Asia. The diplomatic relationship, which had been temporarily suspended with Korea, was resumed in 1997. Since then, it has been conducting mutual trade and exchange. Therefore, this study which is as unfamiliar and infrequent looked at Cambodia's economy, trade trends and support plan. In addition, various development possibilities were considered. In particular, in-depth research was conducted on local entry methods and participating projects. First of all, it was devised various ways to expand investment and human exchange, diversify public-private relations, and enter the logistics, distribution, and infrastructure projects directly. As such, this study was developed to serve as a basis for contributing to a part of the research on Cambodian economy and trade in the future.

Suggestions for Improvement of Connectivity between Railway Stations in Small and Medium-sized Cities Based on a Survey Focused on the Joongang Line (지방 중소도시 철도역 연계교통 실태조사와 정비 방향: 중앙선을 중심으로)

  • Choi, Chang-Ho
    • Journal of the Korean Society for Railway
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    • v.16 no.1
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    • pp.52-58
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    • 2013
  • This study discusses how transportation to connect railway stations in Korea's small and medium-sized cities can be improved, based on analysis of a survey on the Joongang Line. The analysis considered current problems in connectivity between parts of the Korean transportation system and suggests how to encourage more passengers to shift from private cars to railways. It was found that railway users in small and medium-sized cities hope for better connection between different modes of public transportation, especially for urban buses. However, there is not enough connectivity currently available; therefore it is crucial to establish a system of such connections, mainly focusing on urban buses. Furthermore, in order to minimize transfer distances and connect various transfer modes, plans for improvements of facilities are needed and governmental support should be provided.

EPCglobal Network-Based Internet Escrow Service for Secure e-Commerce (EPCglobal 네트워크 기반 인터넷 에스크로 서비스)

  • Kim, Dong-Min;Huh, Jung-Hyun;Lee, Yong-Han;Rhee, Jong-Tae
    • The Journal of Society for e-Business Studies
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    • v.11 no.4
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    • pp.87-106
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    • 2006
  • Today as the scale of e-commerce constantly expands, the number and the amount of the consumer frauds are also increasing very rapidly, without sufficient levels of systematic support to prevent them. Internet Escrow service is one of the promising payment mechanisms, which guarantees secure electronic trades and payments. Especially, if the real-time product delivery information is available via RFID-based track-and-trace environment, the security and efficiency of the Internet Escrow services would be improved a lot. In this research, proposed a novel approach to integrate EPCglobal Network, which is a de-facto standard for RFID-based information network model, with Internet Escrow services. The proposed service model was implemented in the form of "Integrated Financial Platform", which supports the contracts among trading partners and the payment via Escrow services by being fully integrated with bank systems. Using the implemented EPCglobal Network-based Escrow service system, we would be able not only to shorten the money-flow cycle and to develop new kinds of loan services, but also to overcome the problems of existing Escrow services including the lack of product-related information and the delay of purchasing decisions.

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Adaptive Framework for Designing R&D Project Management Process Using Cloud Computing Technology (클라우드 컴퓨팅 기술을 활용한 적응형 연구개발 프로젝트 관리 프로세스 설계 프레임워크)

  • Shin, Kwang-Sup
    • The Journal of Society for e-Business Studies
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    • v.18 no.4
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    • pp.25-43
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    • 2013
  • Two of the most important changes in the global market can be represented with Hyper-connection and Glocalization. To cope with these changes and secure the competitive advantages, it is essential to develop the standard organization, policy, processes and criteria for service management. In addition, the service management system is required to effectively support the R&D project management. In this research, an adaptive framework and system architecture for designing R&D project management process using cloud computing has been introduced. With the proposed system, it is able to overcome the limitations of traditional service management and treat the demand from the market in agility. Moreover, it may be possible to present more value than customers want and secure the competitive advantages in the global market with the proposed system.

Organization of Crisis Response Teams and Operating Procedures for Crisis Response Activities in the Food Industry (식품산업체의 위기관리 조직 및 위기대응 절차)

  • Kim, Jong-Gyu;Kim, Joong-Soon
    • Journal of Environmental Health Sciences
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    • v.41 no.3
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    • pp.191-202
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    • 2015
  • Objectives: Promotion of food safety/eradicating adulterated food has been listed as one of the four major issues recently identified for action by the Korean government. Due to the related seriousness, the food industry has been encouraged to take steps to restore consumer confidence. In order to set guidelines for the creation of manuals for the response to a food safety crisis by the food industry, this study provided a suggested organization for a crisis response team and operating procedures for crisis response activities. Methods: The prototypes of an organizational structure and a set of standard procedures for a crisis response system were provided. Results: The results of the study suggested that a crisis response team should be comprised of four divisions of responsibility: information analysis, site response, communication and operational support. The organization chart and the role and functions for each division of the crisis response team should be indicated. Response activities will be more effective when the team features multi-disciplined staffing, such as public relations, food safety/technology/quality, sales/marketing, purchasing, production, distribution/logistics, regulatory affairs/legal, and consumer service specialists. This study created a flow chart for the total crisis response system, which included crisis and normal situations. A crisis response team should be continuously operated for both crisis and normal conditions. This study also suggested a scenario to explain the procedures for crisis response activities. Conclusion: In order to cope more effectively with a food safety crisis, the organizational structure and its functions should be defined clearly, and a detailed set of standard procedures for response activities should be offered.

Extracting Priorities of Price Reduction for Military Supplies using AHP Analysis (AHP 분석을 통한 군수품 장비류 감액 중요도 산출)

  • Seo, Sangwon;Heo, Hwaman;Jang, Bongki;Hwang, Wooyull;Jung, Ilho
    • Journal of Korean Society for Quality Management
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    • v.44 no.3
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    • pp.473-486
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    • 2016
  • Purpose: Although the price reduction policy is established for military supplies, it is more focused on general military items. Therefore, it is hard to apply the current price reduction policy directly to the major weapon system. The purpose of this study is to develop an evaluation model which generates appropriate outputs for price reduction of military supplies. Methods: To improve the current policy, we first analyze the relevant policies of price reduction of similar organizations. We gather the opinions of related organization through survey including DAPA, Logistics Command, DTaQ and Defense industry companies. Then, we develop a price reduction model based on the analytic hierarchical process(AHP) method to find out important factors for price reduction. Results: The results of AHP analysis show that the important factors when applying price reduction of military supplies. From the analysis, the proposed method effectively generates the amounts of price reduction for the nonconformance items. Conclusion: The results of this research will be used as guidelines to improve military supplies policy of price reduction.