• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.10a
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• pp.375-388
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• 2004

As today's business environment has become more and more competitive, forward as well as backward flows of products among members belonging to a supply chain have been increased. The backward flows of products, which are common in most industries, result from increasing amount of products that are returned, recalled, or need to be repaired. Effective management for these backward flows of products has become an important issue for businesses because of opportunities for simultaneously enhancing profitability and customer satisfaction from returned products. Since third party logistics service providers (3PLs) are playing an important role in reverse logistics operations, the 3PLs should perform two simultaneous logistics operations for a number of different clients who want to improve their logistics operations for both forward and reverse flows. In this case, distribution networks have been independently designed with respect to either forward or backward flows so far. This paper proposes a mixed integer programming model for the design of network integrating both forward and reverse logistics. Since this network design problem belongs to a class of NP-hard problems, we present an efficient heuristic based on Lagrangean relaxation and apply it to numerical examples to test the validity of proposed heuristic.

• Journal of the military operations research society of Korea
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• v.27 no.1
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• pp.39-57
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• 2001

Many researcher working in logistics tried to define concept of the logistics and its arena to study. However, there has not been much improvement. Thus, it caused the delay in the progress of the logistics study. Most of the earlier definition of the logistics mainly considered from the point of Physical Distribution Management and Business Logistics. I proposed a new definition of the logistics and the area to research which reflecting the total of whole system and the functional areas of the logistics.

• Journal of the military operations research society of Korea
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• v.31 no.1
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• pp.73-92
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• 2005

The SCOR(supply chain operations reference) model which is a management tool, has been developed to describe the business activities associated with all phases of satisfying a customer's demand. The model is able to successfully describe and provide a basis for supply chain improvement. In this paper, we review the SCOR model, the present status of the Korean defense logistics system, and suggest an application of the model for the integrated defense logistics system.

• Journal of the military operations research society of Korea
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• v.28 no.1
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• pp.1-16
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• 2002

The object of this study is to suggest the direction of building the defence logistics system of Korea Armed Forces in the future. For the purpose of this, we surveyed the best practices among the enterprises and U.S. Defence which reformed successfully the physical distribution and logistic in recent year. Also, we analyzed our current logistics system and suggested the vision, operational concept, and the way of building this system. This system is expected to reduce the total logistics cost, speed up the logistics velocity and increase the efficiency of the combat support.

• Journal of the military operations research society of Korea
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• v.25 no.1
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• pp.179-198
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• 1999

This study concerns logistics support analysis record(LASR) which provides guaranteed support, and is needed in various weapon systems development and acquisition to develop the optimal factor for integrated logistics support(ILS) by reflecting the results of logistics support analysis(LSA). We observe and analyze the logistics management information(LMI) system used in the United States under the integrated data environment(IDE), and analyze the differences between logistics management information system and the LOADERS(logistic support analysis data entry and retrieval system) which is currently used in Korea. Based on the analyzed results, a improvement model that corresponds to reality and can be applied is presented.

• IE interfaces
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• v.17 no.spc
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• pp.141-151
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• 2004

As today's business environment has become more and more competitive, forward as well as backward flows of products among members belonging to a supply chain have been increased. The backward flows of products, which are common in most industries, result from increasing amount of products that are returned, recalled, or need to be repaired. Effective management for the backward flows of products has become an important issue for businesses because of opportunities for simultaneously enhancing profitability and customer satisfaction from returned products. Since third party logistics service providers (3PLs) are playing an important role in reverse logistics operations, they should perform two simultaneous logistics operations for a number of different clients who want to improve their logistics operations for both forward and reverse flows. In this case, distribution networks have been independently designed with respect to either forward or backward flows so far. This paper proposes a mixed integer programming model for the design of network integrating both forward and reverse logistics. Since the network design problem belongs to a class of NP-hard problems, we present an efficient heuristic algorithm based on genetic algorithm (GA), of which the performance is compared to the lower bound by Lagrangian relaxation. Finally, the validity of proposed algorithm is tested using numerical examples.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.11a
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• pp.191-195
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• 2006

Recent studies show that effective service recovery has a positive influence on customer satisfaction and loyalty. We also see the positive relationships among logistics service quality, customer satisfaction and repurchase intentions. Most logistics service suppliers have strategy regarding service recovery and logistics service quality. Therefore, we try to find simultaneous influence of service recovery and logistics service quality on customer satisfaction in the online shopping mall case. We, furthermore, examine the relationship among satisfaction and relationship quality.

• THE INTERNATIONAL COMMERCE & LAW REVIEW
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• v.25
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• pp.189-210
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• 2005

The application of 4PL could allow for the efficiency of many logistics operations to be greatly increased, for costs to be reduced, and for operations to become more responsive to consumer demand. It is also possible that higher services level and lower cost products could become available as a consequence. However, in order to implementing 4PL actually it is very important to be met to fundamental determinants of 4PL such as formation of logistics experts group, providing of total logistics service, capacity of IT, implementation of e-Business model, capacity of logistics consulting, higher logistics service level, logistics cost reduction, re-engineering of logistics process, focus of core competence etc.

• Korea Trade Review
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• v.44 no.6
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• pp.69-85
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• 2019

Logistics outsourcing businesses consist of the three main stages of bidding, contracting, and operations. This study focuses on the impacts of factors in the logistics outsourcing stages on outsourcing performance. Key factors in each stage may have direct influences on logistics partnerships and performance. Also, factors of each stage may impact the factors of subsequent stages. The relationships were examined using a structural equation model and verified by PLS (partial least square)-SEM methodology. Study results were as follows. First, the uncertainty of the shipper in the bidding phase affects the flexible contract in the contracting phase, and thus, affects the satisfaction of the logistics outsourcing services. Second, the uncertainty of the shipper in the bidding phase affects operations through contracts, and positively affects logistics outsourcing satisfaction through trust and cooperation.

• Korean Management Science Review
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• v.21 no.2
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• pp.1-14
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• 2004

This paper presents a review on the operations research modeis for environmental management including water, land, and air poliution in the environmental chain and including waste treatment, reverse logistics, and product recovery in the supply chain for last 30 years. The integrated and globalized environmental issues have given OR professionals a lot of natural opportunities for an effective environmental management with mathematical programming and computer simulation tool.