• 한국산업정보학회논문지
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• 제24권5호
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• pp.53-64
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• 2019

본 연구에서는 재사용 가능한 제품을 대상으로 순방향물류(Forward logistics)에서 부터 역방향물류(Reverse logistics)에 이르기까지 전체 물류비용과 수요와 회수에 따른 제조업자에서의 재고관리, 재사용을 위한 과정에서 발생하는 청소공정비용 및 폐기비용을 고려한 재사용 네트워크 모델(Reusable network model)을 제안한다. 제안 모델의 유효성을 검증하기 위하여 최적화 기법 중 하나인 유전자 알고리즘(Genetic algorithm: GA)을 이용한다. 파라미터가 해(Solution)에 미치는 영향을 알아보기 위해서 세 가지 파라미터 조건에서 우선 순위형 GA(Priority-based GA: priGA)와, 각 세대(Generation)마다 파라미터가 조정되는 개량형 하이브리드 GA(Modified hybrid genetic algorithm: mhGA)를 사이즈가 다른 4가지 예제에 적용하여 시뮬레이션을 실시한다.

• 융합경영연구
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• 제7권4호
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• pp.1-5
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• 2019

Purpose - Along with the rapid growth of the economics and IT industry, E-commerce appears as the next potential area of world economics. For this no-entity shops commerce style, logistics is crucial for the success of E-commerce. Research design, data and methodology - In this paper, Dangdang.com, the largest online marketplace in China, is studied and a conceptual model is present, to develop a practical way to develop the logistics system in E-commerce situation. Results - This research finds that following 4 factors are critical success factors for E-commerce logistics: 1) logistics centres are very important to control the inventory management; 2) keep good cooperation with third-party logistics (3PL) can guarantee good quality shipping service and also can reduce delivery costs; 3) build strong information system; 4) quick response system also needed for an efficient logistics system. When E-commerce firms are developing their logistics systems, they should pay more attention to these 4 critical success factors. Conclusions - In summary, successful 3PL management is vital for competing regionally and globally throughout the logistics value chain. We see information system as an enabler in logistics management to get the right products to the right place in the right quantity at the right time and to provide quality services to satisfy the customer's needs.

• 대한안전경영과학회지
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• 제5권4호
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• pp.219-228
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• 2003

Today, the size of a parcel delivery service market, which is a part of logistics, at home and abroad has been extended rapidly and its growth rate is expected to increase hereafter. At this point, when service is applied strategically in a parcel delivery service, we need to understand the feature of logistics service quality by view of customer differentiation. In this study, we try to constitute a model of the feature of logistics service, which is combined five features of service quality (Responsiveness, Empathy, Reliability, Accuracy and Tangibility) based on measuring model of SERVQUAL with logistics service, and to know the feature of logistics service from parcel delivery service by jobs with statistical tool.

• 디지털산업정보학회논문지
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• 제8권4호
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• pp.217-230
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• 2012

To look at Korea trade environment, as increasing the quantity of goods transported in North-East Asia and deepening national competitive, information-oriented logistics environment is needed. That means it is automated work process and can provide value-added service. To do this, logistics business can be efficiently handled through "Electronic Means for the Clearance of Ships" and electronically data processing. Also, by increasing the risk of international terrorism, regulation regarding to logistics security has strengthened around the advanced country, such as USA and EU, etc. or international organization, such as IMO, ISO, etc.. Furthermore, because trade and logistics environment is changing and security becomes more important in logistics area, movement or status information of goods within the port or in entry in/out becomes more and more be needed in real time. In case cross-border logistics activities, international cooperation or agreement between countries is very important. However, different opinions much happened on defining the interface. If to follow one format or type using at a specific country or organization, it was occurred to difficulty in respect of interoperability as well as additional costs or time. Therefore, this paper proposes common interface model to exchange information for the efficient global SCM for using by the output of Korea R&D project, "National Logistics Standardization System Development".

• 한국건설관리학회논문집
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• 제10권1호
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• pp.3-15
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• 2009

건설프로젝트의 대형화, 고층화, 복잡화에 따라 원가절감 및 공기단축, 생산성 향상에 대한 요구가 증가함에 따라 다양한 관리이론 및 첨단 IT 기술의 적용을 통한 물류 및 진도관리방안의 개선에 대한 필요성이 증대되고 있다. 특히 첨단 IT기술의 적용은 프로젝트관리 및 관리정보수집의 신속성, 효율성, 정확성을 향상 시킬 수 있는 방안으로 다양한 적용이 시도되고 있으며, 최근 이러한 첨단 기술의 적용의 일환으로 시도되고 있는 RFID(Radio Frequency Identification) 기술은 다양한 프로젝트관리 분야에서 적용 가능성을 보이고 있다. 하지만 기존 연구들에서는 일부 공종 또는 자재를 대상으로 물류관리, 노무관리, 안전관리 등 일부분에서만 RFID 기술의 적용이 모색되었을 뿐 전체 프로젝트 관리 측면에서의 접근은 전무한 상태이다. 따라서 본 연구에서는 프로젝트 관리를 위한 여러 가지 요인들 중 물류 및 진도관리를 중심으로 다양한 프로젝트의 공종 및 주요자재에 RFID 기술을 적용하기위한 일관성 있고 체계적인 적용전략 의사결정모델을 제안함으로써, 각 프로젝트의 현장관리자들이 RFID 기술을 적용하기 위하여 투자하는 시간 및 비용, 시행착오 등을 감소시킬 수 있는 방안을 제시하고자 한다.

• 한국경영과학회:학술대회논문집
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• 대한산업공학회/한국경영과학회 2006년도 춘계공동학술대회 논문집
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• pp.153-158
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• 2006

The emergence of ubiquitous autonomic computing and network environment will change the service architecture information system which will be a new application area in SCM/logistics systems. In this study we surveyed the technical trend map of ubiquitous and its application in SCM/logistics support system design. We described the evolutional model of ubiquitous computing community for SCM/logistics system. It is consisted of three view points; self-growing, autonomic, and context-aware, which will allow the decision makers to be benefited from web and mobile technology and are useful for proactive SCM/logistics support system. Finally, we suggested a cooperative research planning for the development ubiquitous system between the government research center, university, and industry research activities.

• 한국국방경영분석학회지
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• 제25권1호
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• pp.179-198
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• 1999

This study concerns logistics support analysis record(LASR) which provides guaranteed support, and is needed in various weapon systems development and acquisition to develop the optimal factor for integrated logistics support(ILS) by reflecting the results of logistics support analysis(LSA). We observe and analyze the logistics management information(LMI) system used in the United States under the integrated data environment(IDE), and analyze the differences between logistics management information system and the LOADERS(logistic support analysis data entry and retrieval system) which is currently used in Korea. Based on the analyzed results, a improvement model that corresponds to reality and can be applied is presented.

• 대한안전경영과학회지
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• 제15권2호
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• pp.185-192
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• 2013

This research identified approachable management innovation technique from SCM point of view, and analyzed sales/logistics, integrated production planning, phenomenon of cooperation and suggested an innovation model over this for strengthening competitiveness of a case company. Process innovation model with an enterprise viewpoint is designed and suggested to solve the previous ares for improvement, and suggested various models of an ordering management model, available delivery management model, logistics operation model based on planning and S&OP model.

• 융합경영연구
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• 제11권2호
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• pp.1-11
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• 2023

Purpose: With the rapid development of e-commerce, logistics services, as an important part of e-commerce shopping, have gradually attracted people's attention. Customer engagement behavior is a new topic in marketing, and its connotation is still being explored. The purpose of this paper is to study the relationship between logistics service quality and customer engagement behavior. Research design, data and methodology: This study employed the method of online questionnaire survey, with Chinese e-commerce platform users as the survey objects, 248 valid survey sample data were collected, and the method of factor analysis and structural equation model analysis was used to verify the research hypothesis model constructed in this paper. Results: The four dimensions of e-commerce logistics service quality have different influences on customer satisfaction, and the influence of availability on customer satisfaction is not significant. Convenience, assurance, and security have a significant positive impact on customer satisfaction; Customer satisfaction has a significant positive impact on the three dimensions of customer engagement behavior: customer repeat purchase behavior, online word-of-mouth, and customer referrals. Conclusion: The results of this study will provide useful reference for the managers of e-commerce companies to improve customer engagement behavior by improving the logistics service quality.

• 품질경영학회지
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• 제37권2호
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• pp.32-45
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• 2009

The importance of quality logistics service has kept growing in fierce competitions. Accordingly, many have tried to assess the logistics service quality and attempted to propose the strategic ways to manage it. However, it has been known that service quality is a multi-dimensional construct and not all quality attributed are viewed as equally important to customers. In other words, each quality attribute has different implications for customer satisfaction. To this respect, the current study attempted to identify the satisfying/dissatisfying quality factor through the Kana approach. In so doing, several satisfying and dissatisfying quality factors in logistics service quality were identified. Further, several academic and practical implications for logistics service quality were proposed.