• Journal of the Korean Society for information Management
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• v.28 no.1
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• pp.285-308
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• 2011

This study examines user satisfaction in public libraries nationwide. It analyzes service quality factors that affect user satisfaction of public library patrons and identify sub-factors of service quality that affect the overall user satisfaction. User satisfaction factors were developed to measure library satisfaction in all aspects of the library service. Six variables were identified, including volume of books, staff, programs, facilities, online services, and information availability. According to survey findings, general library satisfaction was strongly correlated with information availability, facilities, and staff. Relatively lower levels of satisfaction were identified in the areas of online services and programs. All six service quality factors were statistically significantly associated with user satisfaction, where information availability, facilities, and volume of books showed stronger associations than the other three factors.

• Journal of Korean Library and Information Science Society
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• v.36 no.4
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• pp.285-307
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• 2005

This study is an attempt to encourage the establishment of Friends groups in Korean public libraries and to provide library staff and local people some details on how friends groups were being developed in public libraries in other countries. friends groups can be established by those who are library volunteers and are willing to support their library. Public library personnel and particularly the Korean Library Association play an important role in initiating and operating Friends groups in Korean public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.53 no.3
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• pp.161-183
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• 2019

This study explores the development strategies, impact, and limitations of public library makerspaces through active case studies. By examining related literature reviews, this study analyzes principles, objectives, programs, services, and strategies of public library makerspaces. Survey results from library staff and makerspace program participants show that both groups perceived the value and the effects of makerspaces positively; however, they suggested the need for greater program variety and accessibility. Additionally, this study evaluates makerspace programs through in-depth interviews with makerspace staff. Interview results raise diverse issues, including the need to further explore the justifications for and values of public library makerspaces, stable funding strategies, and phase-by-phase operating guidelines.

• Journal of Information Science Theory and Practice
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• v.10 no.3
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• pp.57-67
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• 2022

This study aims to understand human resource management in the Library of the House of Representatives of the Republic of Indonesia (DPR RI) during the COVID-19 pandemic. This institution had to change its work procedures, including its management of human resources. The research uses a qualitative approach with a case study method. Data was collected through interviews, observations, and document analysis, carried out from October to December 2020. The findings show that working from home practices had the following impacts: reduced ability to concentrate while working; many forced changes to the work programme; and problems of miscommunication due to work instructions being conveyed through a WhatsApp group. In response to the situation, the planning function of management was used to suspend the recruitment of interns; the organizing function was divided up tasks into two or three working days a week; the actuating function was seen in the willingness of leadership to motivate staff and to optimize resources by providing training; and the controlling function was realized in an online presence and online reporting mechanisms. It was concluded that the implementation of human resource management in the library was achieved through flexibility and staff empowerment. This involved carrying out initiatives and controlling their effectiveness in response to whatever changes were required by the latest pronouncements from government. Obstacles were still encountered in the implementation of these changes, especially in relation to the organizing function of management, where some conflict was seen between the DPR RI librarians.

• Journal of Korean Library and Information Science Society
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• v.25
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• pp.475-500
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• 1996

The purpose of this study is to survey the development trends of school libraries in the western world namely U. S. A., Canada by analyzing such items as education and environment, staff, policy, standard and professional organization, and to find out how and why they were able to maintain efficient library services. The major findings are summarized as follows : (1) There are school district supervisor whose functions are to direct and supervise the school libraries in the district. (2) The school district supervisor, school administrator, Teacher and Teacher librarian all recognize the importance of its educational role and cooperate together for the development. (3) They gether statistical data on school library for continuous revision of statement, guideline and standard. (4) Not only the educational organization and the library organization but also the private foundation conduct systematic research and extend financial aid for the development of school library. (5) The Compulsory Codes and pertinent laws have been enacted to promote school library development.

• Journal of Korean Library and Information Science Society
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• v.20
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• pp.217-239
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• 1993

The purpose of this research is to investigate into possibility of the university library information services for small and medium sized firms. The study is based entirely upon general means of information gathering used by industrial user analyzed by industry su n.0, pporting institutes and university library statistics. The results of the investigation are summarized as follows: 1. Locational convenience is a factor influencing use of libraries, either because libraries are close to work, or because users are used on an o n.0, pportunistic basis. University libraries are located throughout the country. 2. It is investigated that university library services should be more specific in their promotion, clearly stating their strengths and special or unique aspects of their services. 3. When university library does establish fees, good service is implied and must be provided through suitable procedures and staff arrangements.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.261-289
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• 2004

There are very few studies on the guidance service which is one of the important reference and information service function in the library. During the last decades, Readers' Advisory Service has become one of the most interesting and demanding function in many Public libraries of the western world. This paper Introduces the background theory of Readers' Advisory Service and the basic skills for readers' advisors. Library managers and library schools can get ideas from this paper in planning reading programs for adult library users and training programs for library staff and LIS students.

• Journal of Korean Library and Information Science Society
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• v.39 no.4
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• pp.461-478
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• 2008

This study was investigated and analyze the library anxiety of public library users utilize LAS. The main contents of this study contained the differences of library anxiety in sex, educational background, age categories, the frequency of library visit, the completion of information literacy program and library use instruction. Library anxiety is very differed according to the various factors, especially, the library anxiety of knowledge of library, barriers with staff was high, the average LAS score is 2.61, 2.60. Regard to results of this study, conclusion are suggested the recommendations for a decrease in library anxiety of public library users.

• Journal of Korean Library and Information Science Society
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• v.46 no.3
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• pp.51-70
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• 2015

The objective of this study is to present the organization and management plan for the new main library in Busan metropolitan city. The characteristics of the Busan Library was defined as follows: stronghold library of Busan, policy and research library, and research hub for Busan studies. The five core functions of the library are to be library policy making, support and collaboration, preservation, information services, and administrative support. In order to fulfill the duties and the roles of the library, it has been suggested to maintain 4 departments along with 1 team including the department of library policy, the department of support and collaboration, the department of information services, the department of administrative support, and the preservation team. It has also been suggested to secure proper number of personnel including 43 staff members for the opening of the library, which consist of 10 administrative staff, 31 librarians and 2 computer specialists. The annual operating budget has been estimated to 4.33 billion won including labor cost (1.53 billion won), acquisitions (.735 billion won) and, other operating cost (2.13 billion won).

• Journal of Korean Library and Information Science Society
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• v.50 no.4
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• pp.249-272
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• 2019

This study aims to investigate the experiences of librarians/staff members who are responsible for facilitating makerspaces in public libraries, including their works and core competencies, their needs and experiences of training, and future plans in makerspaces. To do that, we carried out semi-structured interviews with 11 librarians/staff members and 1 library director from 7 public library makerspaces. Findings show that the participants received financial supports from the government agencies or/and relied on their library budget to run makerspaces. They identified competencies such as technology literacy, domain knowledge, teaching/programming, willingness to learn and curiosity, communication skills, leadership, and design-thinking. They have future plans for expanding spaces, purchasing equipments, program development, and so on. We believe findings could be useful for those who currently manage or plan to implement a public library makerspace by understanding practical issues and training needs in makerspaces.