• Title/Summary/Keyword: Library service system

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Evolution of Integrated Management Systems for Smart Library

  • Min, Byung-Won;Oh, Yong-Sun
    • International Journal of Contents
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    • v.8 no.4
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    • pp.12-20
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    • 2012
  • For a library to be able provide information services and fulfill its function as a knowledge convergence center capable of responding to various information demands, the development of next-generation information systems based on the latest information and communication technology is needed. The development of mobile information services using portable devices such smart phones and tablet PCs and information systems which incorporate the concepts of cloud computing, SaaS (Software as a Service), annotation and Library2.0 is also required. This paper describes a library information system that utilizes collective intelligence and cloud computing. The information system developed for this study adopts the SaaS-based cloud computing service concept to cope with the shift in the mobile service paradigm in libraries and the explosion of electronic data. The strengths of such a conceptual model include the sharing of resources, support of multi-tenants, and the configuration and support of metadata. The user services are provided in the form of software on-demand. To test the performance of the developed system, the efficiency analysis and TTA certification test were conducted. The results of performance tests, It is encouraging that, at least up to 100MB, the job time is approximately linear and with only a moderate overhead of less than one second. The system also passed the level-3 or higher criteria in the certification test, which includes the SaaS maturity, performance and application program functions.

Study on Activate Methods for Digital Contents Service to Support Academic Courses in e-Learning (e-Learning 강의 지원을 위한 디지털콘텐츠 서비스 활성화 방안연구 - I 대학 교수.학생.도서관서비스를 중심으로 -)

  • Lee, Jong-Won;Go, Chan
    • Journal of Digital Convergence
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    • v.8 no.2
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    • pp.89-102
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    • 2010
  • The present thesis aims to analyze in consideration of recent changes in teaching environment in the universities the commercial digital contents and e-learning courses provided by the libraries, and to propose the ways to encourage university library service needed under the current situation. A survey of professors and students upon the quality of commercial digital contents service provided by the libraries in I University was made to measure its influence upon e-learning courses. The quality of commercial digital contents service provided by libraries was measured through Digital Library Service Quality Index (which will be referred as DL-SQL Model from here), which is used as a model to examine the Digital Library Service, with partial adjustments of 4 levels (information system service, digital books service, customer service quality, and customer community service) and 7 components (search possibility, an exclusive organization and interface, accessibility, digital books, customer support service, personalized service, and customer community). Among the library services in regard to digital contents, "customer service" and "customer community service" were analyzed to have stronger influence upon e-learning teaching and studying than quality-based service for "information system" and "digital books". Consequently, it is concluded that customized information service provided by the library for the professors who teach e-learning courses and their students is more influential to supporting e-learning courses than quantity pushing service through purchasing commercial digital contents, upon which the direction of digital contents policy to provide library services for e-learning courses should be based.

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Future Directions on Digital Information Services of Academic Library (학술도서관 디지털정보서비스의 향후 전망)

  • Lee, Eung-Bong
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.2
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    • pp.181-202
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    • 2007
  • Academic libraries are at a turning point. Historically academic libraries were the natural destination for students, faculty, and researchers seeking information. These users came to the library by default. Academic libraries served as the repository for published information as well as the intermediary for acquiring material from the outside world. In this study, suggested are directions of academic library websites construction and current techniques related library 2.0 that could be applied digital information system of academic libraries. And discussed the recent status, problems and future directions of scholarly information service through websites supporting lecture and research prefect activities for faculties in Korean university libraries.

A Study on the Effect of Non-Face-to-Face Service on Relieving Library Anxiety (비대면 서비스가 도서관 불안해소에 미치는 영향에 관한 연구: K대학도서관 이용자를 중심으로)

  • Lee, Kyunghwa;Noh, Younghee
    • Journal of the Korean Society for information Management
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    • v.39 no.1
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    • pp.17-44
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    • 2022
  • The purpose of this study was to present a plan on the effect of non-face-to-face services on library anxiety facilities by analyzing the library anxiety factors of university library users. To this end, we look at the cases of university library user service response activities in response to the COVID-19 crisis and select 40 schools with the highest number of library visitors per student from among domestic four-year university libraries with 5,000 or more and less than 10,000 students. Methods of information service and program cases were analyzed, and K-LAS was reconstructed and surveyed for current students using the K university library, and frequency analysis, descriptive statistical analysis, exploratory factor analysis, and reliability analysis, correlation analysis, and multiple regression analysis were applied to analyze the library anxiety factors of users. Identify the relationship between 5 library anxiety factors and non-face-to-face service activation factors, such as physical/environmental factors of the library, data search selection factors, digital information system factors, librarian (staff) factors, and psychological/emotional factors, and activate non-face-to-face services. The influence of these factors on library anxiety factors was examined, and as a result, it was found that non-face-to-face service activation factors had the greatest influence on library digital information system anxiety factors. Based on the analysis results, it was attempted to derive a plan to relieve users' library anxiety by activating non-face-to-face services.

A Study on the Satisfaction of User Groups of the Digital Library System (디지털자료실지원센터(DLS)의 이용자 집단간 만족도에 관한 연구)

  • Lee, Byeong-Ki
    • Journal of the Korean Society for information Management
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    • v.22 no.3 s.57
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    • pp.129-145
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    • 2005
  • DLS(Digital Library System) have been established by Ministry of Education and Human Resources Development for providing the application services to each school library managers(teacher librarian) and front end users such as students and teachers. DLS's are separately operated by 15 major metropolitan or provincial office of education to cover all elementary, middle and high schools in Korea. There is a necessity which it will analyze the current status of DLS because it's system after starting a service 2 years passed. This study suggested to improvements strategies of DLS by survey from teacher librarian, subject teacher, students of 308 schools.

Developing English Reading Program Model for Strengthening Public Library Brand (공공도서관 브랜드 강화를 위한 영어장서 독서프로그램 모형 개발 연구)

  • Oh, Kyung-Mook
    • Journal of the Korean Society for information Management
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    • v.28 no.4
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    • pp.221-242
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    • 2011
  • The changes of university entrance system which is affecting public library management and services, and current situation of private education market were analyzed for this study. It was revealed that we have several competitive forces that determine library service justification in Korean service environment(market) which has not experienced in the developed countries. The elements of private education may drive competition in the book reading service industry. Such elements effectuate serious problems and discourage library service marketing to the user. For a sustainable competitive advantage, English language collection and reading program model was developed for library marketing strategies(as applying leverage).

An Exploratory Case Study on the Implementation of IT Infrastructure Library(ITIL) Service Management System (IT Infrastructure Library(ITIL) 서비스관리 시스템 구축과 효과에 관한 탐색적 사례연구)

  • An, Joon-M.;Hahm, Yu-Kun;Kim, Hyun-Myung
    • Journal of Information Technology Applications and Management
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    • v.15 no.4
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    • pp.1-20
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    • 2008
  • Increasing number of corporations applies IT service management systems to optimize IT service delivery and support processes. For this reason, implementation experiences and effect of IT service management system are growing concerns for IT managers and researchers. This case study analyzes implementation experiences on an ITIL based service management systems in an medium sized corporation. The exploratory case analysis revealed that systems and service quality were improved from the implementation. This study will contribute to the successful implementation of IT service management system and developing a research model of IT service management process.

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A Study on the Effective Information Service of Specialized Information Center in Scientific & Technological Fields (과학기술분야 전문정보센터의 효율적인 정보서비스 방안)

  • Lee, Eung-Bong
    • Journal of the Korean Society for Library and Information Science
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    • v.38 no.2
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    • pp.49-74
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    • 2004
  • In this study, It designated to grasp and analyse the status and problem regarding whole information service system in the object of specialized information center in scientific and technological fields which is designated and supported by KISTI(Korea Institute of Science and Technology Information). And with this basis, it presented the efficient information service plan which reflected and adopted recent information technology, of specialized information center in scientific and technical fields To acquisite and analyse about the status and problem regarding whole information service system of specialized information center in scientific and technical fields, it executed a preceding research analysis, a questionnaire investigation, conversation which leads a direct visit to corresponding agency, website analysis of home page related corresponding agency, and the brainstorming method which leads the conference of the regular discussion with specialist in related fields in parallel.

A Study on the Development of the Research Support Service Model of the University Library based on the Research Life Cycle (연구 수명주기 기반 대학도서관 연구지원서비스 모형 개발 연구)

  • Oh, Sunhye;Kwak, Seung-Jin
    • Journal of the Korean Society for Library and Information Science
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    • v.55 no.3
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    • pp.321-342
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    • 2021
  • The purpose of this study is to develop the research support service model of a university library, which prepares for the changing research environment and supports the entire research process. In particular, components of the research support service at each stage of research are developed based on 'the research lifecycle' to support the entire research process. First, constructed elements of research support services that should be supported at each stage of the study through literature reviews and surveys of service demand. Next, a survey and in-depth interview were conducted with service providers to ensure effective service operation. This research support service model developed through the processes above are proposed as 'the research support service component model' that consists of six steps and 50 components including 20 core elements and as 'the research support service operation system model' that is composed of the organic system among government and related organizations, university libraries and organizations inside universities.

A Study on the Efficent Propulsion of Customer Relationship Management System for Library (도서관 CRM 시스템의 효율적 추진에 관한 연구)

  • You Yang-Keun
    • Journal of Korean Library and Information Science Society
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    • v.35 no.3
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    • pp.251-270
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    • 2004
  • The purpose of this study is to introduce a customer relationship management(CRM) for more user satisfied information in through the relationship between an user-centered library management and library customers. The characteristics of library customer information needs and a general CRM system design are introduced. The result shows a plan for library CRM system. It is included a conceptual modeling design for the CRM system, a data dictionary, and event class.

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