• Title/Summary/Keyword: Level of Service (LoS)

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Development of Benchmark Index of LoS for Asset Management of Water Treatment Facilities (정수시설 자산관리 LoS분석 벤치마크지수 개발)

  • Nam, Youngwook;Hyun, Inhwan;Lee, Chulsung;Chun, Mingyu;Kim, Mincheol;Kim, Dooil
    • Journal of Korean Society of Water and Wastewater
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    • v.29 no.6
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    • pp.667-683
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    • 2015
  • Since aged water treatment facilities could threaten the sustainable water supply, asset management system has been adopted for their systematic management. Level of Service(LoS) is one of critical components of asset management and could be quantified through benchmark index(BMI). Water supplier could estimate consumer's satisfaction and their performance through BMI to improve the LoS. We developed BMI for water treatment facilities from customer's satisfaction survey. BMI, represented with the Total Service Score(TSS), was assessed with water quality, water pressure, taste and odor, water rate, and service quality with weighing factors. BMI could, further, be used to assist the analysis of the life cycle cost to increase the unit of LoS.

A Study on Development of Level of Service (LoS) in Asset Management for Separated Sewer Pipe by Function Analysis Systems Technique (기능계통도를 활용한 분류식 하수관거의 자산관리 서비스수준의 성능측정방법 개선에 대한 연구)

  • Ha, Seung Ho;Kim, Seok;Cho, Namho;Kim, Kyong Ju
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.32 no.2D
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    • pp.147-157
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    • 2012
  • Recent studies on development of level of service (LoS) for separated sewer pipe have simply shown high-level of LoS from the perspective of users and financial/social/economical factors, which results in poor connectivity to real maintenance work. The objective of this study is to develope the evaluation indicators of level of service in the manner of function by analyzing the separated sewer pipes with FAST, function analysis systems technique, used in value engineering. The evaluation indicators suggested in this study include all the functions of separated sewer pipes and show an advantage of focused function maintenance. Moreover, developed indicators help to manage archival history and to perform asset management effectively.

A Comparison between Pavement Asset Management Information Model and Pavement Management Systems based on Level of Service (서비스수준에 기반한 포장자산관리 정보모델과 국도포장관리시스템의 비교)

  • Choi, won-sik;Nah, hei-suk;Jeong, seong-yun;Lim, jong-tae
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.469-470
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    • 2011
  • 국도는 사회간접자본 중 하나로서 지속적으로 관리되어야 그 기능을 발휘할 수 있는 국가의 중요한 자산이다. 지금까지는 국도를 포장관리시스템이라는 체계로 관리하여왔다. 이 포장관리시스템은 시설물유지관리차원에서 사회기반시설을 관리하는 것으로서 주로 관리자 관점에서 공학적 판단을 기준으로 최소의 비용으로 공용수명을 최대화하는 모델이다. 그러나 경제발전으로 국민의 소득수준이 올라감에 따라 기본적인 욕구가 해결되어 이제는 납세자로서 국민의 동의는 국가의 정책을 결정하는데 중요한 변수로 작용하기 시작했다. 따라서 사용자 관점의 평가는 이러한 요구의 수준을 측정할 수 있는 중요한 척도가 되었으며 이에 기반한 LoS(Level of Service, 서비스 수준)라는 지수를 시설물 자산관리에 활용하려는 여러 가지 시도가 있다. 이 논문에서는 기존 국도포장관리시스템의 정보모델과 KTAM-40(Korea Total Asset Management-40)이라는 자산관리 정보모델을 비교하여 LoS의 필요성과 도로포장자산관리에서 LoS가 사용자 관점을 반영하는 방식을 조명해 이의 장점을 밝히고자 한다.

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Application and Data Architecture Design for A Pavement Asset Management System based on the Level of Service (서비스수준에 기반한 도로포장자산관리시스템의 응용 및 데이터 아키텍처 설계)

  • Choi, Won-Sik;Lim, Jong-Tae
    • The Journal of the Korea Contents Association
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    • v.11 no.12
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    • pp.919-930
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    • 2011
  • National highway is one of the social infrastructures that continue to be managed in order to serve their full functions. The national highway has been managed by the Pavement Management System (PMS) until now. The PMS manages the highway as a way of facility maintenance and maximizes the service life of the highway with minimum cost. The cost is evaluated mainly with a facility manager's perspective based on engineering judgment. People's needs of quality of life have been increased as their income level is rising and naturally the opinion of citizen as a taxpayer plays an important role in determining national policy. Therefore, the contentment of a user's perspective was the starting point of addressing these needs. The Level of Service began to be used as a measure for the evaluation of the user's perspective. In this thesis we would like to design an application and a data architecture for a pavement asset management system and to show how it meets the requirements of KTAM-40 Systems.

Test of Communication Distance Measurement of Fishing Gear Automatic System Based on Private LoRa (Private LoRa 기반 어구 자동식별 시스템의 거리 측정 시험)

  • Lee, Seong-Real;Kim, Se-Hoon
    • Journal of Advanced Navigation Technology
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    • v.24 no.2
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    • pp.61-66
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    • 2020
  • Since the ocean accounts for 70.8 percent of the earth's surface, the success of IoT technology in the marine industry is to collect information from devices placed in a wider range. LPWA is a feature with a wide range of communication and is very suitable for deployment in the ocean. In this paper, the real-sea performance distance experiment was carried out based on Private LoRa, a key technology for executing the electronic phrase real-name system. A private LoRa module based on sx1276 was developed, and Gateway was developed to transfer data received by private LoRa to the server using SKT Cat. M1. After installing gateways at 599 meters above sea level and experimenting with data transmission and reception at 25 km, 40 km and 60 km, we were able to see that the communication success rate was obtained to be 96.1%. 97.1% and 96.2% respectively.

An Assessment Method of Asset Worth and Value Cost for the Infrastructure Asset Management Information Systems (공공시설 자산관리정보시스템에서 자산값어치 및 가치비용 산정방법에 관한 연구)

  • Choi, Won-Sik;Nah, Hei-Sook;Jeong, Seong-Yun;Choi, Young-Min
    • Proceedings of the Korea Information Processing Society Conference
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    • 2012.04a
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    • pp.1369-1372
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    • 2012
  • 공공시설 자산관리는 새로운 시설물 유지보수 개념으로 유지관리체계를 넘어 자산의 가치를 높이는 관리체계이다. 이 연구의 목적은 도로 및 교량 같은 공공시설에 자산관리체계를 지원하는 정보시스템을 구축하는데 필수적인 자산의 가치와 가치비용을 평가하는 방법을 개발하는 것이다. 따라서 자산가치를 자산평가 척도인 LoS(Level of Service)를 바탕으로 금전적인 값어치로 공학적 관점에서 계산하는 이론적 방법을 연구하였다. 가치개념을 정립하기 위해 성능은 LoS를 적용하였고, 비용은 유지관리를 위한 직접 투입비용을 적용하였다. 연구목적상 기존 연구결과인 자산비용과 가치비용의 개념을 적용하였으며 합리적인 시설물의 가치비용을 추정하기 위해 추가적으로 자산의 규모, 시설물의 현재 상태, 투입예산의 효과, 시설물의 중요도를 고려하도록 제안하였다. 제안한 자산비용을 바탕으로 하는 가치비용이 최대가 되는 유지관리대안을 선정한다면 최적의 시나리오가 될 것이다.

A Study on Enhancement Methods of Level of Service Analysis for Pedestrian Sidewalks (보행자도로 서비스 수준 분석방법 개선 연구)

  • Kim, Eungcheol;Choi, Eun Jin;Yang, Joo Young
    • Journal of Korean Society of Transportation
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    • v.33 no.1
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    • pp.29-39
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    • 2015
  • Currently, level of service(LOS) analysis methods for pedestrian sidewalks are provided in Korean Highway Capacity Manual(KHCM, 2013). However, conventional methods provided in the KHCM produce most of pedestrian sidewalks' LOS as level A, indicating that existing analysis methods are unable to reflect realistic pedestrian sidewalks' LOS. The objectives of this research are to identify the suitability of current LOS criteria and to propose improved LOS evaluation criteria and methods with pedestrian volume data carried out for 10,000 sites in 2009. This research proposes new criteria by using the qualitative definition of LOS proposed by Fruin and Hall, new standard Korean human scale and new criteria of pedestrian occupancy space. Application results of new criteria show that more realistic results can be achieved than the existing methods. It is expected that applying the newly developed criteria and methods can make planning, design and construction of pedestrian sidewalks more realistic and various.

A Study on Development of Performance Measures for Level of Service(LOS) of Bridge Asset Management (교량 자산관리의 서비스수준 결정을 위한 성능척도 개발에 관한 기초연구)

  • Sun, Jong-Wan;Park, Kyung-Hoon;Lee, Min-Jae;Park, Cheol-Woo
    • Korean Journal of Construction Engineering and Management
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    • v.12 no.2
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    • pp.101-110
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    • 2011
  • Because bridges can cause more significant damage than other infrastructure a certain level of safety shall necessarily be secured for users. As most of bridges' service life become 20-30 years there will be a dramatic increase in the maintenance and repair cost but the budget and human resource will be limited. Asset management technique can help the efficiency in maintenance and budget management with the limited resource. For its application, there must be a way to evaluate how bridges provide service to users. The level of service can be quantified by a performance measure. This study introduces performance measures and an evaluation process for the determination of level of service. The evaluation results will be used as a fundamental information in the determination of maintenance/repair/management targets and in the decision making process of the bridge asset management.

Improvement of Analysis Method for Pedestrian LOS on Sidewalk in Seoul (서울시 보도의 보행 LOS 진단 및 분석방법 개선에 관한 연구)

  • Lee, Shin-Hae
    • Journal of Korean Society of Transportation
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    • v.30 no.3
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    • pp.7-15
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    • 2012
  • Korean Highway Capacity Manual (KHCM) has been used when we analyze the pedestrian Level of Service (LOS) of a pedestrian facility. However, the pedestrian LOS by KHCM is largely insensitive to pedestrian congestion levels. The objective of this study is to identify the source of this problem within the KHCM calculation method, and to propose an improved method using the case study from Seoul. Based on KHCM results, the pedestrian LOS is A for more than 90% of the Seoul region, which seems to be unrealistic. On the other hand, this study includes an effective adjustment parameter using the absolute value of effective sidewalk width. Using this method, results shows some changes including newly identified areas of LOS C and LOS D. The analysis of pedestrian LOS is carried out for the entire metropolitan region of Seoul in order to evaluate area wide pedestrian level of service in Seoul.

The Impact of Human Resource Innovativeness, Learning Orientation, and Their Interaction on Innovation Effect and Business Performance : Comparison of Small and Medium-Sized vs. Large-Sized Companies (인적자원의 혁신성, 학습지향성, 이들의 상호작용이 혁신효과 및 사업성과에 미치는 영향 : 중소기업과 대기업의 비교연구)

  • Yoh, Eunah
    • Korean small business review
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    • v.31 no.2
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    • pp.19-37
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    • 2009
  • The purpose of this research is to explore differences between small and medium-sized companies and large-sized companies in the impact of human resource innovativeness(HRI), learning orientation(LO), and HRI-LO interaction on innovation effect and business performance. Although learning orientation has long been considered as a key factor influencing good performance of a business, little research was devoted to exploring the effect of HRI-LO interaction on innovation effect and business performance. In this study, it is investigated whether there is a synergy effect between innovative human workforce and learning orientation corporate culture, in addition to each by itself, to generate good business performance as well as a success of new innovations in the market. Research hypotheses were as follows, including H1) human resource innovativeness(HRI), learning orientation(LO), and interactions of HRI and LO(HRI-LO interaction) positively affect innovation effect, H2) there is a difference of the effect of HRI, LO, and HRI-LO interaction on innovation effect between large-sized and small-sized companies, H3) HRI, LO, HRI-LO interaction, innovation effect positively affect business performance, and H4) there is a difference of the effect of HRI, LO, HRI-LO interaction, and innovation effect on business performance between large-sized and small-sized companies. Data were obtained from 479 practitioners through a web survey since the web survey is an efficient method to collect a national data at a variety of fields. A single respondent from a company was allowed to participate in the study after checking whether they have more than 5-year work experiences in the company. To check whether a common source bias is existed in the sample, additional data from a convenient sample of 97 companies were gathered through the traditional survey method, and were used to confirm correlations between research variables of the original sample and the additional sample. Data were divided into two groups according to company size, such as 352 small and medium-sized companies with less than 300 employees and 127 large-sized companies with 300 or more employees. Data were analyzed through t-test and regression analyses. HRI which is the innovativeness of human resources in the company was measured with 9 items assessing the innovativenss of practitioners in staff, manager, and executive-level positions. LO is the company's effort to encourage employees' development, sharing, and utilizing of knowledge through consistent learning. LO was measured by 18 items assessing commitment to learning, vision sharing, and open-mindedness. Innovation effect which assesses a success of new products/services in the market, was measured with 3 items. Business performance was measured by respondents' evaluations on profitability, sales increase, market share, and general business performance, compared to other companies in the same field. All items were measured by using 6-point Likert scales. Means of multiple items measuring a construct were used as variables based on acceptable reliability and validity. To reduce multi-collinearity problems generated on the regression analysis of interaction terms, centered data were used for HRI, LO, and Innovation effect on regression analyses. In group comparison, large-sized companies were superior on annual sales, annual net profit, the number of new products/services in the last 3 years, the number of new processes advanced in the last 3 years, and the number of R&D personnel, compared to small and medium-sized companies. Also, large-sized companies indicated a higher level of HRI, LO, HRI-LO interaction, innovation effect and business performance than did small and medium-sized companies. The results indicate that large-sized companies tend to have more innovative human resources and invest more on learning orientation than did small-sized companies, therefore, large-sized companies tend to have more success of a new product/service in the market, generating better business performance. In order to test research hypotheses, a series of multiple-regression analysis was conducted. In the regression analysis examining the impact on innovation effect, important results were generated as : 1) HRI, LO, and HRI-LO affected innovation effect, and 2) company size indicated a moderating effect. Based on the result, the impact of HRI on innovation effect would be greater in small and medium-sized companies than in large-sized companies whereas the impact of LO on innovation effect would be greater in large-sized companies than in small and medium-sized companies. In other words, innovative workforce would be more important in making new products/services that would be successful in the market for small and medium-sized companies than for large-sized companies. Otherwise, learning orientation culture would be more effective in making successful products/services for large-sized companies than for small and medium-sized companies. Based on these results, research hypotheses 1 and 2 were supported. In the analysis of a regression examining the impact on business performance, important results were generated as : 1) innovation effect, LO, and HRI-LO affected business performance, 2) HRI by itself did not have a direct effect on business performance regardless of company size, and 3) company size indicated a moderating effect. Specifically, an effect of the HRI-LO interaction on business performance was stronger in large-sized companies than in small and medium-sized companies. It means that the synergy effect of innovative human resources and learning orientation culture tends to be stronger as company is larger. Referring to these result, research hypothesis 3 was partially supported whereas hypothesis 4 was supported. Based on research results, implications for companies were generated. Regardless of company size, companies need to develop the learning orientation corporate culture as well as human resources' innovativeness together in order to achieve successful development of innovative products and services as well as to improve sales and profits. However, the effectiveness of the HRI-LO interaction would be varied by company size. Specifically, the synergy effect of HRI-LO was stronger to make a success of new products/services in small and medium-sized companies than in large-sized companies. However, the synergy effect of HRI-LO was more effective to increase business performance of large-sized companies than that of small and medium-sized companies. In the case of small and medium-sized companies, business performance was achieved more through the success of new products/services than much directly affected by HRI-LO. The most meaningful result of this study is that the effect of HRI-LO interaction on innovation effect and business performance was confirmed. It was often ignored in the previous research. Also, it was found that the innovativeness of human workforce would not directly influence in generating good business performance, however, innovative human resources would indirectly affect making good business performance by contributing to achieving the development of new products/services that would be successful in the market. These findings would provide valuable managerial implications specifically in regard to the development of corporate culture and education program of small and medium-sized as well as large-sized companies in a variety of fields.