• Title/Summary/Keyword: Level Difficulty Design

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A Study on Performance of Retail Store: Focused on Convenience Store

  • Kim, Young-Ei
    • Journal of Distribution Science
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    • v.15 no.2
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    • pp.47-51
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    • 2017
  • Purpose - The purpose of the study was to find out factors having influence upon management of franchise convenience stores being distribution business by interview with franchisees in accordance with Delphi method and to investigate marketing strategy of increase income. Research design, data, and methodology - This study investigated not only franchisees but also head office's franchise consultants of convenience stores carefully by Delta technique to suggest actual solutions of practice and to be different from precedent studies. Delphi method's interview and questionnaire were used to investigate performance of franchisees. 120 franchisees were interviewed to consist of men and women. Results - FC visited franchise stores to investigate: Franchisees thought of keeping of exact information on commodity information and sales promotion events, and admitted of franchiser's effort of growth and development of stores and improper visit frequency of stores and low effort of solving of difficulty of franchisees. Conclusions - More than 80% of the franchisees cognized more than 70% of performance upon request of ordering from headquarters: Not only franchisees but also headquarters need to lessen gap of difference of cognition. Franchise headquarters was thought to give services below than common level, and service manual and operation manual were thought to be high. Headquarters need to give practical support service.

The Influence of Customer Satisfaction on Market Value of the Corporate (고객만족도가 기업가치에 미치는 영향)

  • Bae, Jungho;Lee, Hee-Tae
    • Journal of Distribution Science
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    • v.16 no.10
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    • pp.55-64
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    • 2018
  • Purpose - The most important goal of corporate management is the maximization of firm value in the market. Executives of companies are making effort to increase corporate value and initiate various management strategies, which is to develop the products or service with value. Through these efforts, consumer satisfaction grows and loyalty increases, which leads to the positive change of customer satisfaction index. The purpose of this research is to find out the abnormal return after the KCSI(Korean Customer Satisfaction Index) is announced. Research design, data, and methodology - This research data is collected from 11 years' stock price in KOSPI market and KCSI. The authors analyze the abnormal return triggered by the announcement of KCSI through the event study. Results - First, newly enlisted companies in the KCSI show statistically significant short-term abnormal rate of return. Second, the value of the customer satisfaction index is not the level of customer satisfaction but the direction of the change in the CSI. Conclusion - Customer satisfaction has the important intangible asset in the marketing area. However, firms' investment for CS is not an easy decision, because of the difficulty to measure the effect on corporate market value. This research investigates the change of the market value after the announcement of KCSI. Based on the results, firms have to keep trying to increase KCSI relative to the previous year. And the small company has to struggle for being newly listed in the KCSI.

Design of Internet Traffic Monitoring System Using TCP/IP (TCP/IP를 이용한 인터넷 교통량 모니터링 시스템설계)

  • Jin, Hyun-Soo
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.10 no.4
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    • pp.99-104
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    • 2010
  • We introduce Internet TCP/IP control system to monitor the traffic volume on the traffic network system. To check the traffic volume on traffic road, we use the traffic detector system shppe of circle or diamond or rectangular. Nevertheless we use traffic detector, we will use internet addressin TCP/IP system. If we use TCP/IP control system, we acquire many good point, we achive high sircurity and low costness traffic monitoring system coming difficulty and high level position. But internet system is very easy and low cost direction. Traffic control system is very more depending on the high techinquesion and very complexity. Therefore we introducing TCP/IP internet addressing control system schemetic point.

Automatic PID Controller Parameter Analyzer

  • Pannil, Pittaya;Julsereewong, Prasit;Ukakimaparn, Prapart;Tirasesth, Kitti
    • 제어로봇시스템학회:학술대회논문집
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    • 1999.10a
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    • pp.288-291
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    • 1999
  • The PID (Proportional-Integral-Derivative) controller is widely used in the industries for more than fifty years with the well known Ziegler-Nichols tuning method and others varieties. However, most of the PID controller being used in the real practice still require trial and error adjustment for each process after the tuning method is done, which is consuming of time and needs the operator experiences to obtain the best results for the controller parameter. In order to reduce the inconvenience in the controller tuning, this paper presents a design of an automatic PID controller parameter analyzer being used as a support instrument in the industrial process control. This analyzer is designed based on the tuning formula of Dahlin to synthesize the PID controller parameter. Using this analyzer, the time to be spent in the trial and error procedures and its complexity can be neglected. Experimental results using PID controller parameter synthesized from this analyzer to the liquid level control plant model and the fluid flow control plant model show that the responses of the controlled systems can be efficiently controlled without any difficulty in mathemathical computation.

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Analysis of machining characteristics of thermogravimetric analysis and high-power density electron beam through the development of vaporized amplification sheets according to metal powder (Metal Powder에 따른 증기화 증폭 시트의 개발을 통한 열 중량 분석 및 고출력 전자빔의 가공 특성 분석)

  • Kim, Hyun-Jeong;Jung, Sung-Taek;Lee, Joo-Hyung;Baek, Seung-Yub
    • Design & Manufacturing
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    • v.14 no.1
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    • pp.56-62
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    • 2020
  • An electron beam was used to mainly utilize for polishing, finishing, welding, a lithography process, etc. Due to the high technical level of difficulty of high-power density electron beam, it is difficult to secure related technologies. In this study, research was carried out to improve the machinability by developing the vaporized amplification sheets to realize the electron beam drilling technology. Their vaporized amplification sheets were analyzed by using the measurement of chemical and composition, which is such as TGA, SEM. We analyzed micro-hole processing using a microscope. Also, the thermal characteristics of vaporized amplification sheets are highly significant for applying to high-power density electron beam technique. So, we finished the vaporized amplification sheets according to the process conditions and analyzed it according to the machining conditions of the electron beam. It was confirmed that the effect on the experimental results differs depending on the influence of the metal powder contained in the developed material.

Study on drawing up the integration method between combined information communication network design and information management system for Transportation-Power-Infrastructures on the electric vehicle (전기자동차 교통-전력-시설 통합 정보통신 네트워크 설계 및 정보관리시스템 간 연계 방안 수립에 관한 연구)

  • Choi, Yoon-Gun;Hwang, Tae-Hong;Kim, Geon-Gook
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.10 no.5
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    • pp.60-70
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    • 2011
  • Vehicle location detection and wireless communication method have be designed along the same lines as GPS, CDMA and WLAN, which is based upon the selecting factors such as state-of-art technology trend, accuracy, stability, and economic feasibility, in order to select the optimum method of information communication networks for integrated "Transportation-Power-Facilities" on the electric bus. In addition, the key features of each alternative for an efficient linkage have been review and the integration methodology for linking among Transportation Charging Center, Transportation(ITS, BIS) Center and smart Grid Center has been drawn up based on a technical level of difficulty of each alternative, political and administrative difficulties, and expense justification.

THE INTEGRATION OF CAD/CAM/CAE BASED ON MULTI MODEL TECHNOLOGY IN THE DEVELOPMENT OF CYLINDER HEAD

  • Xu, Xiangyang;Weiss, Ulrich;Gao, Guoan
    • International Journal of Automotive Technology
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    • v.3 no.2
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    • pp.47-52
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    • 2002
  • The integration of CAD/CAM/CAE in product development is the key to realize concurrent engineering. Generally, different systems are employed in product development departments. These different systems create a lot of trout)toes such as difficulty in communication, misunderstanding and so on. A new approach to integrate CAD/CAM/CAE in one system based on CATIA thor the end-to-end process in cylinder head development is presented. Hulti Model Technology (MMT) is used to create consistent and associated CAD models for the end-to-end process in cylinder head development. The concept and method to create and organize multi models are discussed. A typical four-layer structure of HHT for mechanical products is defined. The multi level structure of the cylinder head models based on MMT is provided. The CAD models of cylinder head created based on MMT can be used as the consistent model. All models in the downstream of cylinder head development such as structure analysis, CFD, sand core design , casting simulation and so oil are associated with the CAD models. Practice shows the approach in this paper enables the development process to be carried concurrently and can obviously shorten time to the market, reduce product cost and improve product quality.

An Evaluation of Human-Product Interface Usability (인간-제품 인터페이스의 사용성 평가)

  • 최재하;박영택
    • Proceedings of the ESK Conference
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    • 1997.10a
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    • pp.249-259
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    • 1997
  • As the gap between competing products narrows in terms of performance and quality, the product usability is rapidly becoming a new dimension of product design as the key to offering distinctive value to the customer. Because the user interface is important, not only for the user but also for the efficiency of te whole organiation, system designers require increasingly precise evaluation methods to determine how effective and usable human-product interface is. In this study a new methodology named usability analysis diagram(UAD), for evaluating usability of human-product interface systematically, was developed. UAD is a top-down flow diaagram of a human-product interaction, in ehichfour basic elements - perception, understanding, intellectual decision and action - were classified and then represented by a particular symbol for each. The usability of the product is assessed by the frequency of each symbol in a diagram which represents a sequence of cognitive and physical activities of users during the use of the product, and by the level of difficulty that is classif- ied in three levels in terms of easiness of perception, understanding and action. In order to test validity of the proposed UAD in a real situation, a case study was performed on two different cameras, automatic and manual, and their usability was successfully evaluated and compared.

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A Study of Post-current Effect in DC Inverter Resistance Spot Welding (DC 인버터 저항 스폿 용접에서 후전류 효과에 관한 연구)

  • Lee, Hui-Jun;Rhee, Se-Hun
    • Journal of the Korean Society of Manufacturing Technology Engineers
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    • v.18 no.6
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    • pp.598-603
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    • 2009
  • Resistance spot welding has been investigated to apply for manufacturing car bodies because of its high productivity. So quality of resistance spot weld is one of the major concerns for both automobile and aerospace industry. Current design trends in automotive manufacture have shifted emphasis to alternative lightweight materials in order to aid in producing vehicles with higher fuel efficiency and lower down the vehicle emission level for environmental control. There is increasing emphasis to provide lighter cars. Therefore there is an effort to use high strength steels such as HSLA, dual phase, in car body. However there is used in restricted because of difficulty in producing consistently high quality resistance spot welds. In this study, resistance spot welding schedules were developed to achieve acceptable welds with improved static mechanical properties. Improved resistance spot welding schedules were developed using post heating current to reduce the cooling rate, or in-process tempering to reduce the hardness of the weld produced. The effects of resistance spot welding process parameter on hardening fracture mode and static mechanical properties of the joints were determined.

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A Study of SW Education Contents based on Computational Thinking (컴퓨팅 사고 중심의 SW교육 콘텐츠의 연구)

  • Ryu, Miyoung;Han, SeonKwan
    • Journal of The Korean Association of Information Education
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    • v.23 no.6
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    • pp.521-528
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    • 2019
  • The purpose of this study is to design and develop a SW education contents for enhancing computational thinking in elementary information education. First, to develop the SW education program, we divided into three areas: knowledge, skill and attitude. Knowledge is the abstraction in CS, skill is the automation in coding, and attitude as the value of CT. The SW education program was divided into three levels in consideration of difficulty, and each level consisted of 16 subjects. Validation was conducted for 19 SW education experts for the developed program. As a result, the validity of the program was secured beyond the minimum. We hope that this study will be a good resource for SW education that promotes students' computational thinking.