• 벤처혁신연구
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• 제1권1호
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• pp.145-164
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• 2018

본 연구는 콜센터 상담직원의 감정노동 직무특성이 이직의도에 영향을 미치는 과정에서 직무소진과 심리적자본의 역할을 규명하는 것을 목적으로 한다. 또한 콜센터 상담사의 이직의도를 낮출 수 있는 방법으로 셀프리더십의 역할을 실증분석을 통해 검정한다. 본 연구의 목표는 첫째, 콜센터 상담사의 감정노동 직무특성이 직무소진과 심리적 자본에 미치는 영향을 검정한다. 둘째, 콜센터 상담사의 직무소진과 심리적 자본이 이직의도에 미치는 영향을 검정한다. 끝으로 상사의 셀프리더십의 역할을 검정하기 위해 콜센터 상담사의 직무특성, 직무소진, 심리적 자본 및 이직의도에 영향을 미칠 때 셀프리더십이 조절효과를 나타내는지를 검정한다. 연구결과 표면행위와 긍정규범은 직무소진에 유의한 영향을 미치지 않았으나, 시간적압력, 자율성결여, 공간적제약은 콜센터 상담사의 직무소진에 영향을 미치는 요인으로 나타났다. 또한 직무소진은 이직의도에 유의한 정(+)의 영향이 있는 것으로 나타났다. 끝으로 셀프리더십은 공간적 제약이 직무소진에 영향을 미칠 때 유의한 조절효과를 나타내는 것으로 나타났다.

• 대한간호학회지
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• 제22권2호
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• pp.174-184
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• 1992

This study was done to Identify the relationship between the organiaational characteristrics of hospital nursing and job satisfaction. The factors used for the organizational characteristics of hospital nursing were leadership of the head nurse, leadership of supervisor and others in higher authority positions with supervisors and organizational climate. The subjects consisted of 243 staff nurses from seven general hospitals in Seoul. The data was collected from August 1. to August 31. 1991. The tools used for measurement in this study were Park and Yoon's scale of the Perception of Organizational Characteristics and Stamp' Scale of the Job Satisfaction. The results are summarized as follows ; 1. There were significant differences between for the three nursing units organizational characteristic factors, leadership of supervisors, other higher authorities, interaction with supervisors and organizational climate and job satisfaction(p＜0.05) 2. There was a correlation between organizational chatacteristics of hospital nursing and job satisfaction. (r＝0.32－0.65) 3. The factor explaining the highest proportion of variance was interaction with supervisor. (39.8%) In conclusion, there was significant correlation between of the organizational characteristics hospital nursing and Job satisfaction. And there were significant differences in the organizational characteristics of hospital nursing and job satisfaction for different nursing units.

• 한국콘텐츠학회논문지
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• 제14권6호
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• pp.229-240
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• 2014

본 연구는 간호 대학생들의 전공에 대한 전문적 지식 습득 외에도 임상실습이라는 상황으로 인해 사회적 노출을 일찍 경험하게 되어 대학생활 적응에 큰 장벽으로 작용하고 있는 것으로 나타나 간호 대학생들의 대학생활만족을 향상시키는 일환으로 이에 영향을 주는 셀프리더십, 자기효능감, 대인관계간의 관계를 규명하여 대학생활 만족에 미치는 영향을 파악하고 이들 간의 매개효과를 검증하기 위해 경로분석을 적용하여 분석하였다. 4개 간호대학의 임상실습 경험이 있는 375명의 학생을 대상으로 2014년 3월 2일에서 3월 31일까지 설문조사를 실시하였다. 본 연구결과에서 간호대학생의 셀프리더십, 자기효능감, 대인관계 및 대학생활 만족 간에는 모두 유의한 양적 상관관계가 있었으며 이들 변수는 대학생활 만족에 대한 경로를 26.8% 설명하는 것으로 나타났고 셀프리더십과 대인관계가 대학생활만족에 유의한 직접효과가 있는 것으로 나타났다. 따라서 대학생활 만족에 유의한 차이를 보이는 일반적 특성을 고려하고 셀프리더십, 자기 효능감, 대인관계를 증진시키기 위한 교육 프로그램의 개발과 교과과정의 실시가 요구된다.

• 한국치위생학회지
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• 제18권2호
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• pp.165-175
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• 2018

Objectives: This study aims to examine the factors that influence the organizational citizenship behavior of clinical dental hygienists to use them as basic data for improving effectiveness and efficiency of dental clinics and hospitals. Methods: A self-reported questionnaire was answered by 250 clinical dental hygienists in Seoul, Gyeonggi, Chungcheong, Jeolla and Gyeongsang province areas who were chosen using convenient sampling method from May 1st to June 30th of 2017. The data was analyzed using IBM SPSS/WIN 22.0 factor analysis on clinical dental hygienists' organization citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction. T-test and one-way ANOVA were performed for subjects' general characteristics and organizational citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction depending on their job characteristics. The mean comparison was drawn using the Scheffe test. Pearson's correlation and multiple regression analysis were performed to examine the relation of clinical dental hygienists' organizational citizenship behavior, organizational commitment, empowerment, self-leadership and job satisfaction Also, the significance level was set at 0.05. Results: Clinical dental hygienists' organizational citizenship behavior was 3.84 points with organizational commitment of 3.27, empowerment of 3.41, self-leadership 3.45 and job satisfaction of 3.57. Factors that influence clinical dental hygienists' organizational citizenship behavior appeared in the order of organizational commitment, job satisfaction, self-leadership, empowerment and job intensity, and the model's explanation power was 45.6%. Conclusions: Clinical dental hygienists' organizational citizenship behavior was correlated to career, organizational commitment, empowerment, self-leadership and job satisfaction, where organizational commitment had the biggest influence. Therefore, clinical dental hygienists organizational citizenship behavior needs further studies and investigtae more ways to promote factors that influence organizational citizenship behavior.

• 한국치위생학회지
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• 제16권6호
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• pp.1079-1092
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• 2016

Objectives: The purpose of the study is to investigate the effect of self-leadership on organizational effectiveness and job performance in the dental hygienist. Methods: A self-reported questionnaire was completed by 281 dental hygienists in Seoul, Incheon, and Gyeonggido from March 1 to 31, 2016. The questionnaire consisted of general characteristics of the subjects, self-leadership, job satisfaction, organizational commitment, job performance. Data were analyzed by t-test, one-way ANOVA, multiple regression analysis using the SPSS 18.0 program. Results: The average of self-leadership was 3.62, self-reward had highest score of 3.84, followed by rehearsal 3.73, self-expectation 3.72, self-goal setting 3.51, constructive thinking 3.48, and self-criticism 3.45. The average of organizational commitment was 3.11, and that of job satisfaction was 3.11 and the average of job performance was 3.70. Among the sub-factors of self-leadership, self-expectation, self-goal setting, constructive thinking showed a positive correlation with organizational commitment and job satisfaction. All sub-factors except for self-criticism showed a positive correlation with job performance. Among the sub-factors of self-leadership, self-expectation (${\beta}=0.350$), constructive thinking (${\beta}=0.124$), self-reward (${\beta}=0.106$), rehearsal (${\beta}=0.102$) showed a significant effect together with job satisfaction (${\beta}=0.187$) on job performance. Also, age, education level, clinical career, the average monthly salary showed a significant effect on job performance. Conclusions: The self-leadership and job satisfaction of in the dental hygienist had influence on job performance. To improve the job performance of dental hygienists, it is necessary to apply self-leadership development program focusing on the strengthening of self-expectation and constructive thinking.

• 보건행정학회지
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• 제22권3호
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• pp.347-364
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• 2012

Objective : The purpose of this study was to investigate the effect of preceptors' transformational leadership on job stress and clinical performance among new graduate nurses. Methods : The study subjects were 180 new nurses in three University Hospitals. General characteristics, leadership, job stress and clinical performance were collected using self-reported questionnaires. Transformational leadership consisted of charisma, intellectual stimulation and individual consideration. T-test, ANOVA, pearson correlation and multiple regression analysis were performed to access the effect of leadership on job stress and clinical performance. Results : Of 180 subjects, 94.4% were female. The mean scores of transformational leadership, charisma, intellectual stimulation and individual consideration were $3.9{\pm}.46$, $3.9{\pm}.46$, $3.9{\pm}.57$ and $4.0{\pm}.58$, respectively. In multiple regression analysis, overall transformational leadership(${\beta}$=.154, p=.006) and charisma(${\beta}$=.388, p=.008) significantly increased the job stress. On the other hand, individual consideration significantly decreased the job stress (${\beta}$=-.671, p=.048) and increased the clinical performance(${\beta}$=2.472, p=.024). Conclusions : Charisma of preceptors was associated with the increase of job stress, and individual consideration was associated with the decrease of job stress and improvement of clinical performance. Therefore, the preceptors' leadership focusing on individual consideration rather than charisma may reduce job stress and improve clinical performance in the University hospital organization.

• 한국병원경영학회지
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• 제18권4호
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• pp.54-77
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• 2013

This paper is a comparison study about leadership training transfer factors between physicians working in large scale hospitals and managers working in firms. To fulfill this purpose, this study conducted a regression analysis on 101 managers and 59 physicians who had attended similar leadership training programs more than 16 hours recently in order to identify the differences on the learning transfer factors. 6 factors such as Learner readiness, Performance self-efficacy, (so far as Trainee Characteristics group), Organization Culture, Supervisor's tangible incentives and Supervisor's intangible support, (so far as Work environment group), Content Validity & Transfer Design (so far Training Design group) were used as independent variables while the personal Managerial Capability Increase and Leadership Capability Increase were used as dependent variables. And also we used 5 factors as control variables ; Job style (Manager or Physician), Age, Gender, Working years and Organization size. Here are the summary of major findings ; first, there were statistically significant differences between the learning transfer factors in leadership training programs for managers and those of physicians. Second, there were also statistically significant differences among trainees' working years and their organization size factors while age and gender do not affect the learning transfer factors. Third, for the physician's leadership training the practitioners should focus on two factors ; Organization Culture and Learner readiness.

• 산경연구논집
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• 제10권7호
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• pp.59-69
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• 2019

Purpose - Unlike in the past, individualistic thought is more dominant than groupism where members prioritize organizations. Such changes run counter to the direction of the survival of the companies, which calls for companies to explore strategies to address thems. As one of the solutions, many people highlights social capital. However, since most studies have been conducted on the definition and characteristics of social capital, there is not enough prior factor research on the formation of social capital. So the current situation require researches on the formation of social capital. Research design, data, and methodology - To achieve the purpose, the literature and the empirical studies were combined. Deriving workplace democracy and servant leadership as factors affecting the formation of social capital through the literature, and this factors have modeled assumptions about the impact on social capital, and have established hypotheses to verify them. The survey which is conducted to verify the hypothesis and questionnaires are derived base on the variables used in the previous studies. The survey was conducted 447 respondents in Korea. Results - As a result, we found that the workplace democracy is positively functioning with the formation of social capital. It means that the democracy functions as a universal element to enhance the quality of social capital at the workplace. The evidence also shows that the positive impacts of the servant leadership on the formation of social capital. And the survey shows that groups with high level servant leadership had a higher impact on the formation of social capital than those with low levels leadership. Conclusions - At present, the social capital has become an important factor for the companies pursuing high performance workplaces. We found that the workplace democracy and the servant leadership affect the formation of social capital. It means that to increase the employees' sense of community and solidarity, it is need to form democratic environment with the servant leadership. Therefore, based on the results of this study, the workplace democracy and the servant leadership can present strategic implications that can increase the social capital.

• 한국간호교육학회지
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• 제18권1호
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• pp.131-140
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• 2012

Purpose: The purpose of this study was to investigate the degrees of and relationships between self-leadership, stress of clinical practice and self-disclosure in a group of college female students. Methods: Data were collected from 258 participants with self-report questionnaires in August, 2011. Results: There were significant differences in the level of 'self-leadership' depending on 'interpersonal relationships', 'application motivation', 'satisfaction with nursing as a major' and 'satisfaction in clinical practice'. And also there was significant difference in the level of 'self-disclosure' depending on 'interpersonal relationships'. But there was no significant difference in the level of 'stress of clinical practice' depending on general characteristics of participants. There were significant correlations between 'self-leadership' and self-disclosure, 'stress of clinical practice' and 'self-disclosure'. Conclusion: The results of this study suggest that it is needed to develop diverse programs that can reduce the stress of clinical practice by strengthening the capacity of self-leadership and self-disclosure.

• 한국화재소방학회논문지
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• 제29권6호
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• pp.129-138
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• 2015

본 연구는 소방조직에서 지휘관의 리더십에 초점을 두고, 리더십 유형(변혁적 거래적 리더십)의 특성에 따른 조직 내 구성원들의 조직몰입과 직무만족에 미치는 영향을 실증적 통계분석을 통해 알아보았다. 분석결과 변혁적 리더십의 구성변수인 카리스마와 거래적 리더십의 구성변수인 예외에 의한 관리 변수가 조직몰입과 직무만족에 긍정적 영향을 미치는 것으로 나타났다. 이를 통해, 소방조직에서는 지휘관이 카리스마를 갖고 조직 구성원에게 조직의 비전을 정확히 제시하고 자신감과 사명감을 가질 수 있도록 독려할 경우 구성원들의 만족도는 높아지며, 지휘관은 업무를 추진하는데 있어서 목표가 달성될 때까지 조직원들 개개인의 업무에 간섭하기 보다는 권한을 부여하고 예외적인 상황발생이나 이탈의 경우 관리해줄 때 조직업무에 몰입할 수 있는 것으로 나타났다.