• Title/Summary/Keyword: Labor process

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An Analysis on the Determinants of Labor Supply for Married Women (기혼여성의 노동공급 결정요인에 관한 연구)

  • 김지경;조유현
    • Journal of the Korean Home Economics Association
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    • v.39 no.2
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    • pp.15-24
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    • 2001
  • The purpose of this research was to investigate the factors affecting the labor supply of married women. Based on the theoretical review of the process for the labor supply of married women and the review of previous research, the emperical specification was deduced as a function of husband's income, assets, education and age, the number of children and home ownership. The data of this research was collected with questionnaire in 1998. The data consisted of the answers by 200 married women. For the measurement of the emperical specification, Logit, Tobit, and Selection Bias Corrected Regression which modifies selection bias were used. Although several different discussions can made depending on the measurement method, the emperical result of this research showed that the labor supply of married women is explained by husband's income, assets, the level of education and work experience.

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Modeling Laborers' Learning Processes in Construction: Focusing on Group Learning

  • Lee, Bogyeong;Lee, Hyun-Soo;Park, Moonseo
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.154-157
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    • 2015
  • Construction industry still requires a lot of laborers to perform a project despite of advance in technologies, and improving labor productivity is an important strategy for successful project management. Since repetitive construction works exhibits learning effect, understanding laborers' learning phenomenon therefore allows managers to have improved labor productivity. In this context, previous research efforts quantified individual laborer's learning effect, though numerous construction works are performed in group. In other words, previous research about labor learning assumed that sum of individual's productivity is same as group productivity. Also, managers in construction sites need understanding about group learning behavior for dealing with labor performance problem. To address these issues, the authors investigate what variables affect laborers' group level learning process and develop conceptual model as a basic tool of productivity estimation regarding group learning. Based on the result of this research, it is possible to understand forming mechanism of learning within the group level. Further, this research may contribute to maximizing laborers' productivity in construction sites.

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Institutional Dynamics of In-Work Poverty Determination: Distributive Process of Labor Markets, Households, and the Welfare State Using Korean Welfare Panel Study, 2008-15 (근로빈곤 결정의 제도 동학: 노동시장과 가구, 복지국가 분배 과정 분석)

  • Ryu, Kirak
    • 한국사회정책
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    • v.25 no.4
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    • pp.71-104
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    • 2018
  • This paper adopts a distributive performance process model of in-work poverty based on labor markets, households, and welfare states and analyzes the 4-11 waves of the Korean Welfare Panel Study during 2008-15. Previous studies on in-work poverty have focused on the definitions and concepts of in-work poverty by analyzing employment and unemployment persistence and repetition dynamics, but rarely paid attention to institutional distributive performance. In this regard, this study preforms a stepwise analysis of labor markets, households, and welfare states as a process of income generation in labor markets, satisfaction of welfare needs and income pooling at households, and deduction of social security contribution and income tax as well as receipt of public transfer income at welfare states. Results of empirical analysis show that in-work poverty had been on increase during 2008-11, followed by a decrease between 2012-15. At labor market stages, full time status had the most prominent impact on in-work poverty process, while status by employment and contract type have generated a huge variation as well. At household stages, household work intensity and number of earners contributed to reduction of in-work poverty, but the relations did not seen to be straightforward. However, welfare state played little role in lifting employees out of in-work poverty. In terms of institutional distributive process, in-work poverty was prevalent in either household-welfare state stage or labor market-household-welfare stage. Non-vulnerable group in terms of in-risk poverty was around 80% of the sample during the period of analysis, the size of which has remained constant.

Success Factors of Mediation: Labor Disputes (조정의 성공요인 : 노사분쟁의 경우)

  • Kim, Taigi
    • Journal of Labour Economics
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    • v.26 no.1
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    • pp.53-73
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    • 2003
  • This paper investigates the success factors of labor mediation using the Survey on the Problems and Improvements of Mediation Service by the Labor Relation Commission which was conducted by the Ministry of Labor in 2000. When the parties of labor and management which took mediation service belong to the manufacturing industry and the Minju-nochong, they are found to have less chance to change their negotiation attitude favorably toward agreement in mediation process and to adopt an agreement proposal made by the mediator. Those who took mediation service more frequently in the past tend to have lower chance to make use of mediation service successfully. Those who saw the mediators of their dispute to be qualified with fairness and expertise tend to have higher chance. As the time of mediation meeting lengthens, it is more likely for them to reach an agreement with assistance by the mediators.

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A Study on the Effects of Employees' Emotional Labor on Customer Orientation and Business Performance in Restaurants (레스토랑 종사원의 감정노동이 고객지향성 및 기업성과에 미치는 영향에 관한 연구)

  • Ahn, Jung-Suk;Lee, Soo-Bum
    • Culinary science and hospitality research
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    • v.23 no.8
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    • pp.67-82
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    • 2017
  • The recent increase in the percentage of services industries has dominated in the entire industry. Emotional feeling of service workers is consequently indispensable in service industries in order to facilitate the progression of the service delivery process. In most circumstances, the emotional labor of service in service industries has been increasingly recognized. Although many studies related to emotional labor have been conducted, a precedent study will be needed to find positive factors such as customer orientation and business performance of restaurant employees accompanying emotional labor. This study attempted to practical meaning to food service companies by inquiring into such as positive effects of employee's emotional labor on the customer orientation and business performance. For this purpose, this study established hypotheses and deduced results using literature research and empirical analyses, and found implications to the service companies. The results of this study showed that the higher the emotional labor of the restaurant employees gets, the lower customer-orientation becomes, and the higher the customer-orientation of restaurant employees gets, the higher the performance of the company becomes.

Fuzzy-AHP Application in Analyzing the Factors Affecting Quality of Rural Labor

  • HOANG, Lich Khac;NGUYEN, Kien The
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.715-721
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    • 2020
  • This paper aims to investigate the factors affecting the quality of rural labor in Vietnam, a case study in Thai Nguyen province. For this purpose, we establish an integrated framework of factors affecting the quality of rural labor. We use Fuzzy analytic hierarchy process (Fuzzy-AHP) to assess the weight of the criteria and sub-criteria of rural labor quality. This method introduced by Saaty (1987) is a useful tool to cope with the complexity of decision-making. The Fuzzy-AHP is one of the most common Multi-Criteria Decision-Making instruments for dealing with quantifiable and intangible criteria, which reflect the relative importance of the alternatives based on constructing a pairwise comparison matrix. The results show that the four most weighted factors are institutions, local government policies, technical qualifications, and mentality. In particular, the weight of the institution is the largest (0.2343), meaning that this factor is the most important one affecting the quality of rural labor in Thai Nguyen province. The weight of local government policy is close to that of institution, about 0.2259. The weights of technical qualification and mentality are 0.1238 and 0.1135, respectively. In addition, age and education levels do not significantly affect the rural labor quality of Thai Nguyen province.

Presumption Method of Proper Labor Cost While Calculating Primary Cost of Defense Industrial Manufacturing Items (방산물자 원가계산시 적정 노무비 추정방안)

  • 한현진;추성호;서성철
    • Journal of the military operations research society of Korea
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    • v.28 no.2
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    • pp.85-94
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    • 2002
  • Calculation of proper expenses on acquisition and purchasing defense product is matter of survival and weighing the morality for both defense industry and the national facilities. With this reason, both parties have been a big job to estimate the resonable cost. The cost are composed of many subordinated parts such as material cost, labor cost, and so on. In the compositions of that cost, the most important part in between companies and the government throughout the whole calculating process is to define the proper labor cost. When both parties calculate imported articles or overhead expenses, they can easily calculate and confirm by documented evidences or related materials. In other hand, the labor cost, which can be seen as two absolutely different numbers and opinions can be created, depends on analyzer's point of view. These interpretation and judgment of data cannot avoid analyzer's intention. In accordance with the above matters, defining the reasonable labor cost will be the top priority in order to analyze the proper expenses. This study will provide a method of proper labor cost estimation before starting the actual manufacturing to calculate the rational labor cost.

Korean Emotional Laborers' Job Stressors and Relievers: Focus on Work Conditions and Emotional Labor Properties

  • Lee, Garam
    • Safety and Health at Work
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    • v.6 no.4
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    • pp.338-344
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    • 2015
  • Background: The present study aims to investigate job stressors and stress relievers for Korean emotional laborers, specifically focusing on the effects of work conditions and emotional labor properties. Emotional laborers are asked to hide or distort their real emotions in their interaction with clients. They are exposed to high levels of stress in the emotional labor process, which leads to serious mental health risks including burnout, depression, and even suicide impulse. Exploring job stressors and relieving factors would be the first step in seeking alternatives to protect emotional laborers from those mental health risks. Methods: Using the third wave data of Korean Working Conditions Survey, logistic regression analysis was conducted for two purposes: to examine the relations of emotional labor and stress, and to find out job stressors and relievers for emotional laborers. Results: The chances of stress arousal are 3.5 times higher for emotional laborers; emotional laborers experience double risk-burden for stress arousal. In addition to general job stressors, emotional laborers need to bear burdens related to emotional labor properties. The effect of social support at the workplace is not significant for stress relief, unlike common assumptions, whereas subjective satisfaction (wage satisfaction and work-life balance) is proven to have relieving effects on emotional laborers' job stress. Conclusion: From the results, the importance of a balanced understanding of emotional labor for establishing effective policies for emotional laborer protection is stressed.

Emotional and Cognitive Determinants of Retail Salespersons' Emotional Labor and Adaptive Selling Behavior

  • KIM, Joonhwan;CHU, Wujin;LEE, Sungho
    • Journal of Distribution Science
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    • v.20 no.9
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    • pp.109-126
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    • 2022
  • Purpose: The role of salespersons' emotions in effective selling behavior garners attention among scholars and practitioners. Previous studies have investigated the effects of emotional intelligence and emotional labor on sales success separately. However, to understand the whole process, the relationships among salespersons' cognition, emotions, and behaviors should be considered simultaneously. Accordingly, we uniquely examined how salespersons' emotional intelligence (emotional antecedent) and customer orientation (cognitive antecedent) influence their emotional labor (deep acting vs. surface acting), adaptive selling behavior, and the selling results in the retail environment. Research design, data, and methodology: To improve methodological rigor, we used the dyadic approach. We measured 182 salespersons' emotional intelligence, customer orientation, and emotional labor, and 364 customers assessed the salespersons' adaptive selling behavior and selling results in the insurance and duty-free department retailing sectors. Result: The findings suggest that salespersons' customer orientation and emotional intelligence relate to deep-acting of emotional labor, affecting their adaptive selling behavior and relationship quality with customers. Conclusions: As for managerial implications, sales managers may well consider emotional intelligence levels when selecting salespersons in the retail industry. Additionally, practical training programs are required to cultivate customer orientation, emotional intelligence, and deep acting while performing emotional labor.

Linking Personality, Emotional Labor and Employee Well-being: The Role of Job Autonomy

  • Young-Kook Moon;Kang-Hyun Shin;Jong-Hyun Lee
    • Science of Emotion and Sensibility
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    • v.25 no.4
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    • pp.139-156
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    • 2022
  • This study aimed to examine the cause and consequence of emotional labor strategies based on the emotional labor framework. To investigate the boundary condition of the current research model, the study proposed that job autonomy would moderate the effects of emotional labor on employees' well-being. To achieve the purpose of the study, it was first tested whether neuroticism and extroversion of employees predicted the focal outcomes (i.e., burnout and work engagement) via distinct emotional labor strategies. Second, the moderation effects of job autonomy were tested for each emotional labor strategy in predicting the focal outcomes. Third, the conditional indirect effects of job autonomy on the mediation process were examined. The results revealed that surface acting partially mediated the relationship between neuroticism and burnout, whereas deep acting fully mediated the relationship between extraversion and work engagement. Regarding the moderating effects of job autonomy, it significantly moderated the relationship between surface acting and burnout and between deep acting and work engagement. In addition, from the moderated mediation effects, the conditional indirect effects of job autonomy were significant. Finally, theoretical and practical implications are discussed and limitations and future research directions were suggested.