• 한국IT서비스학회지
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• 제13권3호
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• pp.165-181
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• 2014

This study proposes the accurate labor inducement coefficient (employment inducement coefficient/hiring inducement coefficient) of Korea software industry by analyzing the inter-industry relation using the modified inter-industry table. To rewrite the inter-industry table of Korea, some previous studies related to the inter-industry analysis were reviewed and the key problems were identified. First, in the current inter-industry table published by the Bank of Korea, the output of software industry includes not only the pure software related output but also the output of non-software section due to the misclassification of the industry. This causes the output to become bigger than the actual output of software industry. Therefore, if the inter-industry table is not modified, the labor inducement coefficient would be overestimated too much. Second, during rewriting the inter-industry table, the output is changing. The inter-industry table is the table in the form of rows and columns, which records the transactions of goods and services among industries which are required to continue the activities of each industry. Accordingly, if only an output of a specific industry is changed, the reliability of the table would be degraded because the table is prepared based on the relations with other industries. This possibly causes the labor inducement coefficient to be over or underestimated. This study tries to correct these problems to get the more accurate labor inducement coefficient of the software industry. First, to get the output of the pure software section only, the data from the Korea Electronics Association (KEA) was used in the inter-industry table. Second, to prevent the difference in the outputs during rewriting the inter-industry table, the difference between the output in the current inter-industry table and the output from KEA data was identified and then it was defined as the non-software section output for the analysis. The followings are the labor inducement coefficient obtained when the output is divided into the pure software section (package software, and IT service) and non-software section. As of 2011, the employment inducement coefficients of pure software section, package software section and IT service of Korea were 8.616, 13.998, and 7.773 respectively while the labor inducement coefficients of pure software section, package software section and IT service of Korea were 7.979, 13.332, and 7.083, respectively.

• 한국산학기술학회논문지
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• 제17권10호
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• pp.548-553
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• 2016

본 연구는 인사관리의 운영방식이 기업의 성과에 미치는 영향을 분석하였다. 첫째, 인사관리의 일차적인 목표, 인재선발방식, 인사관리의 운영방향은 거의 모든 성과변수에 영향을 미쳤다. 즉, 인사관리의 일차적인 목표를 고정적인 인건비 절감보다는 근로자의 애사심 고취에 둘수록, 단기고용의 외부충원보다는 장기고용의 내부육성방식을 선호할수록, 단기적 성과 향상보다는 장기적 관점에서의 근로자 육성 개발에 무게를 둘수록 노동생산성, 제품 및 서비스의 질과 혁신성, 근로자 주도 혁신활동, 이직률 감소, 노사관계에 긍정적인 영향을 미쳤다. 한편, 인사관리의 일차적인 목표와 인재선발방식은 재무적 성과에도 긍정적인 영향을 미쳤으나, 인사관리 운영방향은 재무적 성과에는 유의한 영향을 미치지 못했다. 둘째, 주 활용근로자 유형은 제품 및 서비스의 질과 노사관계에 영향을 미쳤다. 즉, 비정규직보다 정규직 근로자를 활용하려는 노력은 제품 및 서비스의 질과 노사관계에 긍정적인 영향을 미쳤다. 셋째, 인사관리의 운영 단위는 제품 및 서비스의 혁신 정도에 영향을 미쳤다. 즉, 인사관리의 운영 단위를 팀워크보다는 개인의 업적/성과에 둘수록 제품 및 서비스의 혁신 정도에 긍정적인 영향을 미쳤다. 본 연구는 대규모 패널 데이터 분석으로 인사관리의 운영방식이 기업의 재무적 또는 비재무적 성과에 어떠한 영향을 미치는지 그 효과를 구체적으로 검증한 데 의미가 있다.

• 서비스연구
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• 제13권4호
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• pp.1-23
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• 2023

현재 태블릿 PC 가 점점 더 인기를 끌면서 매장 운영에 있어 편리함을 제공하지만, 일부 고객은 불만을 느낄 수 있다. 그림자노동의 관점에서 고객은 태블릿 PC 를 사용하는 것이 추가 작업, 즉 서비스 직원으로부터 업무가 이전되어 고객 스스로 작업을 해야 한다고 느낄 수 있다. 따라서 본 연구는 고객이 태블릿 PC 를 이용할 때 그림자노동에 대한 인식(지각된 사용 어려움 및 지각된 사용 강제성)의 원인과 그림자노동에 대한 인식이 태블릿PC 주문 서비스에 대한 재사용 의도에 어떤 영향을 미칠 수 있는지를 조사하는 것을 목적으로 한다. 또한 고객의 그림자노동에 대한 지각이 디지털 리터러시와 정보 과부하에 영향을 받는지 여부를 조사하며, 태블릿 PC 를 사용할 때 발생하는 혜택이 그림자노동 지각에 미치는 긍정적인 영향을 조사한다. 본 연구는 음식점에서 태블릿 PC 를 이용하여 주문하는 고객을 대상으로 중국의 설문조사 전문 사이트인 "원쥬엔싱" (Wenjuanxing)를 통해 온라인 설문조사를 수행한 후, 총 376 개의 유효한 데이터에 대해 SPSS 24.0 을 활용하여 인구통계학적 특성, 빈도 분석, 신뢰도 분석, 타당성 분석, 상관관계 분석 등을 실시했다. 또한 가설들은 회귀분석을 통해 검증하였다. 376 명 응답자의 실증분석 결과, 디지털 리터러시와 정보 과부하가 그림자노동 인식에 영향을 미치며, 태블릿 PC 주문 서비스 재사용 의도에도 영향을 미친다는 점을 밝혔다. 또한 혜택은 이러한 관계에 대해 유의한 조절 효과를 보였다.

• 한국농촌간호학회지
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• 제3권2호
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• pp.104-115
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• 2008

Purpose: A study of the family planning and Maternal-Child Health Services that disciplined itself in primary health care post form 1980 to 2009. Method: Investigation studies family planning in primary health care post and a change process of a Maternal-Child Health Services into case by case until 2009 from 1980. Results: Our country family planning business began at economic development dimensions in order to solve a poverty issue. This business goal were childbirth decrease of pregnancy possibility couple aged 19~49 and improve to mother and child health. For this goal, all kinds of health education included sex education and contraception education, contraception service, comprehensive maternal and child health service that management of front and back of childbirth etc. are provided. According to fail down a birthrate from 6.0(1962) to 1.25(2009), the nation reached to a dilemma called childbirth encouragement policy. Conclusions: Decrease of labor supply by low birthrate, decrease numerical an employed person by aging was brought a labor shortage and decrease of productivity of labor of industrial manpower. Deterioration phenomenon of financial income and expenditure by consumption and investment contraction caused decrease of slowdown of economic growth and potential growth rate, and a social cost burden is increased by deterioration financial old man support burden increase by this and pensions and health insurance, a sharp increase of social welfare cost etc. Now, in order to solve a low birth issue, the government establishes a whole nation forwarding system and establishes basic plan social low birth and advanced age, and to prepare for childbirth fault factors removal and advanced age society shall endeavor.

• 한국약용작물학회:학술대회논문집
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• 한국약용작물학회 2008년도 추계학술발표회
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• pp.219-220
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• 2008

• 한국약용작물학회:학술대회논문집
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• 한국약용작물학회 2009년도 심포지엄 및 춘계학술발표회
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• pp.153-154
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• 2009

• 산경연구논집
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• 제4권1호
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• pp.5-10
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• 2013

Purpose - Labor productivity is extremely important to the profitability and competitive advantage of organizations that provide services to customers, such as banks. This study investigates the factors driving labor productivity in Iran's Melli Bank. Research design, data, methodology - Five managerial, psychosocial, cultural, and individual factors are identified and their relative importance for labor productivity prioritized using AHP. The required data are then collected through a questionnaire designed for a pairwise comparison of the driving factors of labor productivity and their subcategories. Results - The study outcomes reveal that the managerial and individual factors are the most important. Specifically, the most important factors in increasing labor productivity in the branches of Melli Bank are having a competent supervisor, promotion opportunities, fair working conditions, conscientiousness, the right tools, and a correspondence between skills and work. Conclusions - Implementing AHP using Expert Choice software revealed that, among the driving factors of labor productivity (i.e., managerial, psychosocial, cultural, environmental, and personal), managerial factors were considered the most important by the respondents.

• 임상간호연구
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• 제18권3호
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• pp.329-340
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• 2012

Purpose: This study was done to identify internal marketing activity, emotional labor and work-family conflict that influence turn-over in hospital nurses. Methods: Participants were 513 nurses from 2 general hospitals in Chung-nam and Gyeonggi Provinces, South Korea. Data were collected from September 1 to 30, 2011 using self-report questionnaires. Stepwise multiple regression was used to identify association between variables. Results: The mean score for internal marketing activity was $94.7{\pm}14.7$, emotional labor, $31.4{\pm}5.5$, work-family conflict, $19.6{\pm}4.1$, and turn-over, $13.7{\pm}3.4$. After adjusting for general characteristics, stepwise multiple regression showed that work-family conflict (${\beta}=.20$, p<.001), marketing activity (${\beta}=-.21$, p<.001), and emotional labor (${\beta}=.22$, p<.001) were associated with turn-over. These predictors accounted for 33% of variance in turn-over. Conclusion: The results of this study show that work-family conflict was the most influential predictor indicating a need for the development of strategies to reduce work-family conflict and emotional labor. At the same time internal marketing activity should be supported in the hospital by analyzing the needs for nurses. Also career development programs and mentor systems will be useful for effective manpower management and quality improvement of nursing services.

• 한국의류학회지
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• 제34권3호
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• pp.411-423
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• 2010

Retail stores with a primary competitive advantage in satisfying customers with high quality differentiated services depend heavily on a sales force to produce and deliver services in a consistent manner. Salespersons in a high service retail context are required to act to express certain types of emotion in compliance with the emotional rules of the organization that is conceptualized as "emotional labor" in the literature. This study adopts the dyadic model of emotional labor originally proposed by Hochschild. A survey method is implemented to collect data to test the hypotheses among the variables such as positive and negative affectivity, performance stressor, emotional labor, burnout, and job satisfaction. One hundred and twelve responses were analyzed by factor analysis and path analysis with SPSS12.0 and Amos 6.0. The factor analysis confirms that emotional labor is composed of deep acting and surface acting. Eleven hypotheses were tested by path analysis and seven were accepted. The major findings are that deep acting was affected by positive affectivity, negative affectivity, and a performance stressor. The surface acting was affected only by negative affectivity. Surface acting had an indirect negative effect on job satisfaction via emotional burnout while deep directly acting influenced job satisfaction. Furthermore, the interaction effect between positive affectivity and a performance stressor on surface acting was significant. The implications for retail firms are discussed based on the findings with suggestions for future studies.

• 부모자녀건강학회지
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• 제14권1호
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• pp.28-35
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• 2011

Purpose: The aim of this study is to suggest a direction for the development of effective methods for relieving labor pain, by analyzing non-pharmacological interventions through a literature review. Methods: Collection of literature data in this study has been accomplished through theses, reports, and academic data searched on databases of the Research Information Sharing Services (Riss), PubMed, ProQuest, and the National Discovery for Science Leaders (NDSL). Results: Non-pharmacological interventions analyzed as effective in relieving labor pain, in literature published both within and outside of Korea, included: pre-delivery education, Yoga, Doula delivery care, Massage, Music therapy, Aromatherapy, Hypnosis, TENS, Sterilized water injection, and Acupuncture. Conclusion: Several different interventions have been attempted for the relief of labor pain. Since even the same intervention shows different results depending on the research method utilized, critical factors must be acknowledged that compromise the effectiveness of these methods. In addition, study of potential synergy effects of interventions that combine these various methods might also prove to be significant.