• 제목/요약/키워드: Labor Quality

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Effects of Emotional Labor, Somatic Symptoms, and Emotional Support on Quality of Life among Middle-aged Female Workers (중년여성 근로자의 감정노동, 신체화 증상, 정서적 지지가 삶의 질에 미치는 영향)

  • Jeon, Hae Ok;Kweon, Yoorim
    • Korean Journal of Adult Nursing
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    • v.27 no.5
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    • pp.537-547
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    • 2015
  • Purpose: The purpose of this study was to examine the effects of emotional labor, somatic symptoms, and emotional support on quality of life among middle-aged women workers. Methods: The study design was a descriptive survey research. Data were collected from October 2013 to January 2014 in Korea. A self-reported questionnaire was administerd in a convenience sample of 264 middle aged women in various working places. The survey included socio-demographic and job-related factors, and the questionnaires about emotional labor, somatic symptoms, emotional support, and quality of life. Data were analyzed using descriptive statistics, t-test, ANOVA, pearson's correlation coefficient, and stepwise multiple regression. Results: Stepwise multiple regression showed that somatic symptoms had the greatest effect on quality of life (${\beta}=-1.65$, p<.001), followed by emotional support (${\beta}=0.67$, p<.001), and job satisfaction (${\beta}=3.98$, p<.001). And these variables accounted for 52% of quality of life among middle-aged women workers (F=97.14, p<.001). Conclusion: These results suggest for clinical nurses to take somatic symptoms, emotional support, and job satisfaction into special account in order to improve the middle aged women worker's quality of life. Ultimately, a health promotion program focusing on these influential variables in workplace need to be developed for the given population.

A Study on the Determinants of Service Quality of Worker in the Youth Training Tacility (청소년수련시설 종사자의 서비스 질 결정요인에 관한 연구)

  • Youn, Ki-Hyok;Lee, Jin-Yoel
    • Journal of Internet of Things and Convergence
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    • v.5 no.1
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    • pp.1-6
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    • 2019
  • This study was intended to verify the impact on the quality of service for employees of youth training facilities. The purpose of this study is to provide basic data for improving service quality by analyzing the factors influencing service quality of youth training facility workers. Data were collected from 110 youth training facilities in Busan. The results showed that social support, emotional labor and self-efficacy had a static effect on the quality of service. Based on the results of this study, the following suggestions were made. First, in order to enhance social support, it is necessary to strengthen regular networking with other agency workers, interview with middle managers, and counseling. Second, to raise emotional labor, it is necessary to imprint a sense of mission as a youth leader. Psychological and emotional programs should also be developed and implemented. Third, in order to increase the self-efficacy, it is necessary to strengthen the administrative super vision and strengthen related education such as image making.

The Determinants of Working Poor' Poverty-Exit Possibility : Path Dependency of Working Poor Labor Market (근로빈곤층의 빈곤탈출 결정요인 연구 : 근로빈곤노동시장의 경로제약성을 중심으로)

  • Ji, Eun-Jeong
    • Korean Journal of Social Welfare
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    • v.59 no.3
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    • pp.147-174
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    • 2007
  • This study examines how path dependency of working poor labor market segmented from the primary and the secondary labor market affects employment and quality of employment of working poor. It Further examines how path dependency makes working poor to remain in the labor market and makes it difficult for them to escape from a vicious poverty cycle. Data is based on the $3{\sim}7th$ Korea Labor and Income Panel Study(KLIPS). Markov's transition probability and discrete-time hazard analysis are used for analysis. This study finds that Korea labor market is divided into three parts; the primary labor market, the secondary labor market and the working poor labor market. The proportion of employed poor has been reduced, but the proportion of non economically-active working poor has been increased and has become the main group among the working poor. This shows that labor demand of working poor is fundamentally lacking and there are structural barriers that block working poor's employment itself. The regression analysis shows that the longer working poor labor market participation is, the lower poverty-exit rate. This is an evidence of vicious poverty cycle that the poor have little chance to exit from working poor labor market, once they step into it. Therefore, the longer their participation in poor labor market, the more likely they would move only within the closed working poor labor market. Consequently, it is necessary to fundamentally reform labor market structure and to alleviate negative perception and discrimination about the poor labor while activating labor demand.

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A Qualitative Study of Korean Clothing Companies' Perception of Production Environments and Labor Standards in Foreign Contract Manufacturers (해외 생산업체에 대한 국내 의류업체의 생산환경 및 근로기준 인식에 대한 질적 연구)

  • Hong, Kyung-Hee;Yang, Ji-Nok;Lee, Ji-Soo;Kim, Young-Mi;Lee, Yoon-Jung
    • Fashion & Textile Research Journal
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    • v.12 no.3
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    • pp.291-301
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    • 2010
  • Today Korean clothing companies are experiencing difficulties in the global market due to unfavorable business conditions including poor production environments, labor shortage, rising costs, the further opening of the domestic distribution market, and increased competition among them. As a result, this has caused many of Korean clothing companies to transfer their production bases abroad in search of relatively inexpensive labor force, instead of using domestic plants. This study attempted to examine how Korean clothing companies perceive production environments and labor standards with regard to their offshore outsourcing. In such an attempt, in-depth interviews were conducted with 24 brand-name clothing firms. Those interviewed firms were the brands for the domestic or foreign market that were found to produce more than 200,000 pieces of clothing per year, and also the group of interviewees included some promotion service providers. The key findings from this study are as follows: First, a large number of the interviewed clothing companies were found to manage their foreign contract manufacturers by "visiting their factories regularly on a seasonal basis" or "stationing their personnel in factory for management purposes." Second, in relation to quality control in their foreign manufacturers, the most frequent response was to "have personnel stationed in those manufacturers." A smaller number of the clothing companies answered that they had "engaged their production management teams in quality control from time to time," or "used their inspectors to inspect products." Third, when asked about labor standards in foreign contract manufacturers, the largest number of the clothing companies responded, "we apply our own standards." The results of this study suggest that most of domestic clothing companies still use offshore sourcing just as a means of reducing their initial labor costs. However, in the continuously changing environment of the global clothing industry, clothing businesses are required to escape from the early phases of their manufacturing environments and set up more globalized standards.

Exploring the Possibility of Management Approach to Basic Income Discussion (기본소득 논의에 관한 경영학적 접근 가능성 탐색)

  • Tag, Dong-il
    • Journal of Venture Innovation
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    • v.5 no.4
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    • pp.179-189
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    • 2022
  • In the face of revolutionary changes in industry, the relationship between labor and income needs to be reconceptualized in the period of social revolution. The absolute decrease in labor due to the absence of labor is caused by automation, smartization, AI, robot labor, etc., which we must accept whether we want to or not. However, while gross social product and capital of the state or society increase, individual income is likely to decrease. During this transformation period, the state or politics must prepare for the problems caused by the decline in individual income. Until now, there have been various levels of discussion on social welfare or social security from the perspective of welfare or assistance. Attempts or studies at the experimental level have been conducted at the level of many countries or local governments and have found positive and negative effects. There is no basic income system that is widely implemented at the national level, and various discussions are taking place from a future-oriented perspective. Therefore, I propose to look at it from a new perspective based on the perspective so far. We explored that it is part of a positive approach to examine the importance and necessity of basic income in terms of working hours, quality of labor, income, quality of life, value of spare time, and work-life balance. The goal is to actively accept the absolute lack of working hours, replacement of mechanical labor, and polarization due to changes in the industry paradigm, and to look at the problems that come from a positive perspective. If we are going to accept it anyway, we should not look at these issues as short-sighted, but prepare them preemptively and establish a primitive plan from a long-term and overall perspective. Smartphones have changed the world over the past decade and have been lost, but wouldn't there be a lot of new discoveries? Shouldn't we think of it as a great opportunity to improve the quality of life through technological changes?

Factors influencing burnout in clinical dental hygienists (임상치과위생사의 소진에 영향 요인)

  • Yun, Mi-Hae;Min, Hee-Hong
    • Journal of Korean society of Dental Hygiene
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    • v.19 no.6
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    • pp.975-982
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    • 2019
  • Objectives: This study aims to serve as basic data for improving human resource management and the quality of work at dental hospitals and clinics by examining the relationship among clinical dental hygienists' emotional labor, job stress, and turnover intention. Methods: A self-reported questionnaire was completed by 220 dental hygienists in hospitals and clinics from March 11 to April 26, 2019. Data were analyzed using SPSS 20.0. For participants' burnout, job stress, emotional labor, and turnover intention based on general and occupational characteristics were analyzed using a t-test and one-way ANOVA. After performing a one-way ANOVA, a Duncan test was performed for mean comparison. Pearson's correlation analysis was conducted to determine correlations between variables, and stepwise multiple regression was performed to examine the factors that affect burnout. Results: Clinical dental hygienists' mean burnout was 3.05 points, and the factors that affect such burnout were turnover intention, job stress, and emotional labor. Burnout was higher when job satisfaction was low, turnover intention was low, and emotional labor was high, with a 29.3% explanatory power. Conclusions: For effective human resource management of dental hygienists, it is necessary to develop and implement programs that can reduce emotional labor and burnout.

A Study on the Effect of Workplace Innovation on Business Performance and Labor Condition Improvement (작업장 혁신이 경영성과와 근로여건 개선에 미치는 영향)

  • Park, Jin Ah;Ko, Kyoung Han
    • Industry Promotion Research
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    • v.1 no.2
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    • pp.55-61
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    • 2016
  • This study analyzed the effect of workplace innovation on business performance and labor condition improvement. The study results showed that work process standardization and quality control positively affected business performance. Also, downsizing, reducing individual subcontract, expanding non-core business outsourcing positively affected both business performance and labor condition improvement. In addition, labor union's participation moderated the effect of work process innovation on business performance. This study provided implications for analyzing the effect of workplace innovation comprehensively and extending the scope of study to personal employee dimension.

First and Second Korean Working Conditions Survey: A Comparison between South Korea and EU Countries (제1, 2차 한국근로환경조사: 한국과 EU회원국의 비교)

  • Kim, Young Sun;Cho, Hm Hak
    • Korean Journal of Occupational Health Nursing
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    • v.23 no.4
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    • pp.277-286
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    • 2014
  • Purpose: In this study, I am going to figure out Korean workers' actual exposure to risk factors and percentage of the workers who complain of health problems by performing a comparative analysis of the characteristics of the workers and working conditions in Korea and EU. Methods: The data used in this study includes the $1^{st}$ working conditions survey conducted in 2006 in Korea, the $2^{nd}$ working conditions survey in 2010, the $4^{th}$ EU working conditions survey, and the $5^{th}$ EU working conditions survey. I have compared the changes to Korean working conditions and those to EU working conditions in the categories of demographic characteristics, quality of labor, exposure to risk factors, and health problems included in the data. Results: The analysis of the characteristics of the demographic characters of Korean workers shows that aged and female workers register increased labor force participation. The analysis of labor quality shows that Korea has a long working time but with a lower work intensity compared to the countries included in EU working conditions survey. As for risk factors, Korea registers a low level of exposure as compared to countries included in EU working conditions survey and characteristically shows a decreasing exposure to tobacco smoke. The survey shows sharply increasing complaints of muscle pain in the upper and lower limbs. Conclusion: In this study, I have identified vulnerable social groups by using quantified values in a comparison of the working conditions of Korea and those of EU.

The Cause of Increase in the Temporary In Korea: Labor Demand Approach (임시·일용직 증가 현상의 원인 - 수요 측면을 중심으로 -)

  • Kim, Yong-seong
    • Journal of Labour Economics
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    • v.31 no.1
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    • pp.1-27
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    • 2008
  • This study analyzes the causes of increase in temporary workers observed in the recent Korean labor market. In the analysis of sectors with relatively high ratio of temporary workers, the manufacturing sector tends to hire temporary workers in order to raise profitability, while wholesale & retails and construction sectors tend to employ temporary workers due to the fluctuation of product demand. Another possibility is that with the expansion of college graduates, it is likely that temporary jobs are used as a screening device to reduce the uncertainty of workers quality.

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A Study on 5M Factor Evaluation about Work Blunder Preventive for Decreasing calamity (재해 감소를 위한 작업 실수 방지에 대한 5M 요인 평가 연구)

  • Yang, Kwang-Mo
    • Journal of the Korea Safety Management & Science
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    • v.8 no.5
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    • pp.85-97
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    • 2006
  • If done under this circumstances, then labor force can work comfortably and safely without nervousness and tiresome. The productivity and quality can increase ultimately and even foreign labor, imbecile child, old-aged labor can participate in work, which can reduce shortage of labor source. Therefore, in this study, it would be researched how to manage work blunder system by domestic small and medium enterprises and would be examined work blunder system was developed to fully meet the worker satisfaction. Through this 5M factor evaluation system by AHP(Analytic Hierarchy Process) all analyzed.