• Title/Summary/Keyword: Labor Management

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The Effects of Emotional Labor and Job Involvement on Turnover Intention of Nurses in Long-term Care Hospitals (요양병원 간호사의 감정노동과 직무몰입이 이직의도에 미치는 영향)

  • Kang, Su-Jeong;Kwon, Suhye
    • Korean Journal of Occupational Health Nursing
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    • v.24 no.4
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    • pp.290-301
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    • 2015
  • Purpose: The purpose of this study was to identify the influencing factors on turnover intention of nurses in long-term care hospitals. Methods: Data were collected from 210 nurses in 11 long-term care hospitals in B city. Data were analyzed using descriptive statistics, t-test, ANOVA, Pearson's correlation coefficient, and Stepwise multiple regression. Results: Turnover intention was significantly correlated with emotional labor(r=.35, p<.001) and job involvement (r=-.38, p<.001). In a multiple regression, emotional labor (${\beta}=.31$, p<.001), age (${\beta}=-.27$, p<.001), job satisfaction (${\beta}=.24$, p<.001), job involvement (${\beta}=-.23$, p<.001), and number of patients assigned(${\beta}=.14$, p=.009) were associated with turnover intention. These factors attributed to 41.2% of the total variance in turnover intention. Conclusion: Considering the results of this study, proactive educational and/or human resource management interventions need to be developed especially for those younger nurses in order to reduce emotional labor as well as to promote job satisfaction and job involvement of nurses in long-term care hospitals.

Influences of Hospital Nurses' perceived reciprocity and Emotional Labor on Quality of Nursing Service and Intent to Leave (병원 간호사가 지각하는 호혜성과 감정노동이 간호서비스 질과 이직의도에 미치는 영향)

  • Lee, Mi-Aie;Kim, Eunjeong
    • Journal of Korean Academy of Nursing
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    • v.46 no.3
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    • pp.364-374
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    • 2016
  • Purpose: This study was performed to investigate the relationship among reciprocity, emotional labor, nursing service quality and intent to leave, and to identify factors influencing nursing service quality and intent to leave. Methods: This study was a cross-sectional survey. Participants were 300 nurses working at five general hospitals in two provincial cities in Gyeongsang Province, Korea. From May 1 to June 30, 2014, data were collected using structured questionnaires and analyzed with SPSS/PC ver 20.0 programs. Results: There were relationships between reciprocity and nursing service quality, and intent to leave, and between emotional labor and intent to leave. Participants' general characteristics, reciprocity and emotional labor explained 48.4% of variance in nursing service quality and participants' general characteristics and these two independent variables explained 31.9% of intent to leave. Conclusion: These findings indicate that from the perception of hospital nurses, reciprocity and emotional labor are both very important factors to improve the quality of nursing service and decrease the intent to leave. So nursing managers should try to develop various personnel management programs focused on human emotions, and create a mutual respectable organizational culture and work environment.

Analysis of Time Use of Mother and Father in Single-Parent Family (한부모가족 부 .모의 생활시간 분석)

  • 조영희
    • Journal of Families and Better Life
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    • v.22 no.1
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    • pp.139-151
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    • 2004
  • The purposes of this study were to examine the time use on weekdays and weekends by the time amount of each activities and compare time amounts of single parent with that of two parents family. So two methods were applied, one was secondary data analysis ,the other was deep-interview. The major findings of analysis of time use were as follows; 1) Mothers in single parent family used significantly less time amount of household labor and family care than them in two parent family 2) Fathers in single parent family used significantly more time amount of household labor but used significantly less time amounts of family care than them in two parent family And 3) Mothers in single parent family used significantly more time amounts of household labor and family care than fathers in single parent family. The results of deep-interview were as follows; roughly the amounts of household labor time, family care time, leisure time were of little quantity and absence of spouse, family size, family life cycle stage, economic condition, sex role identity, psychological factor maybe seemed important.

Effect of Nurses' Emotional Labor on Customer Orientation and Service Delivery: The Mediating Effects of Work Engagement and Burnout

  • Han, Sang-Sook;Han, Jeong-Won;Kim, Yun-Hyung
    • Safety and Health at Work
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    • v.9 no.4
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    • pp.441-446
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    • 2018
  • Background: The emotional labor performed by organization members affects psychological well-being at the individual level, which consequently affects results at the organizational level. Moreover, despite evidence that the customer orientation and service level of nurses greatly affect hospital management, studies that comprehensively analyze emotional labor, work burnout, and work engagement related to customer orientation and service level are lacking. This study investigated relationships and paths by designing a model of the effect of emotional labor performed by nurses on the level of service delivery and customer orientation. Methods: This survey-based study was based on a path analysis designed to verify a hypothesized model involving emotional labor performed by nurses, level of service delivery, customer orientation, work engagement, and burnout. Questionnaires were distributed to 378 nurses in general hospitals with more than 500 beds located in Seoul, Republic of Korea, between March 25 and April 8, 2013. Results: The results showed that deep acting and work engagement had direct and indirect effects on increasing the level of service delivery and customer orientation of nurses. However, surface acting had an indirect effect on reducing the level of service delivery and customer orientation. Conclusion: It would be more effective to develop interventions to enhance deep acting and work engagement than to attempt to reduce surface acting and work burnout in clinical nursing settings.

A Study on the Current Status and Improvement of the Youth Labor Rights Ordinance in Chuncheon City (춘천시 청소년 노동인권 조례 현황 및 개선 연구)

  • Kim, Tae-In;Kwon, Jong-Wook;Park, Sang-Moon
    • Asia-Pacific Journal of Business
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    • v.12 no.1
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    • pp.165-182
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    • 2021
  • Purpose - The purpose of this study is to compare and analyze the ordinances of other local governments to propose implications and improvement plans for the ordinances of Chuncheon City. To this end, cases of overseas legislation related to youth labor rights, domestic laws and major policies of the central government were reviewed. Design/methodology/approach - This study mainly utilized literature research methods. In addition, it was based on foreign laws and case analysis, domestic laws and ordinances, and preceding research and data related to government policies. Findings - Chuncheon city ordinances are superior to those of other local governments. However, the details of the establishment of the implementation plan, the actual condition survey, and the establishment of the consultation system are included in the project contents of Article 6, so it is not concrete and clear. And there were no articles related to the labor environment check. Research implications or Originality - It is proposed to make the contents of the establishment of an implementation plan, survey, and consultation system as independent provisions. It is also proposed to establish a new article related to the youth labor environment check. In addition, it is desirable to establish detailed regulations by establishing the ordinance enforcement regulations.

The effects of Robot as 4th industry revolution Technology on Labor Market and Trade (4차산업혁명 대응 기술로서 로봇이 노동 시장과 무역에 미치는 영향)

  • Jeong-Ho Yoo;Byeong-Ho Lim
    • Korea Trade Review
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    • v.47 no.5
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    • pp.241-251
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    • 2022
  • As a 4th industrial revolution technology, robots are changing the form of labor market and trade in Korea. In the future, changes in the international trade order are expected to move in the direction of shortening global supply chains and restricting trade between countries. Accordingly, reshoring of relocating overseas production facilities to Korea or near-shoring of relocating overseas production facilities to neighboring allies may expand. In this context, this study analyzed the impact of robot introduction on the domestic labor market and trade based on firm-level data. As a result of analysis based on the 'business activity data' accumulated from 2017 to 2019, the introduction of robot technology was analyzed to expand low-wage, low-skilled employment. Analysis on trade shows that the introduction of robots decreases exports and increases imports. In order to expand exports through the technology of the 4th industrial revolution, employment expansion and robot introduction should occur at the same time, rather than replacing the labor force with robots. In addition, it is thought that reshoring's goal of risk management can be achieved when a stable supply chain for imports of raw materials or essential goods, which are difficult to transfer to Korea, is established together.

Case Study on Job Flow Improvement of Foodservice at a University Hospital (대학병원 급식업무 개선 사례 연구)

  • Kim, Hyung Mi;Yang, Il Sun;Park, Eun Cheol;Lim, Hyun Sook
    • Quality Improvement in Health Care
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    • v.7 no.2
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    • pp.244-261
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    • 2000
  • Background : In order to cope with changes in the management environment at hospitals, increased interests are drawn in patient foodservice system on Continuous Quality Improvement Activity as the method of approaching a quality food service and effective management. Thus, as a part of this activity, this study was conducted to evaluate job flow improvement that was already performed and the results of that process at the dietetic department of a university hospital, focusing on improving management. Method : On February 15 of 1998. the dietetic department formed a job flow-improvement to decide on the priority of job flow improvement, and prepared specific action strategies and schedule of the priority: after a 5 month process period, job improvement achieved on June 15. 1998. Also, economic achievement of the task was evaluated through labor productivity analysis and cost-benefit analysis. Results : The patient food service system which was managed decentralized at the present hospital was centralized, some steps of the food service process were integrated, and quality of patient food was improved. Also, as a solution of the problems expected when conducting job flow improvement was made on food service equipments and utensils. The result of evaluating the job flow improvement that labor productivity improved by 18.2% compared to before the improvement and the result of the analysis of cost-benefit showed that Benefit-Cost (B/C) ratio was 2.22. showing financial merit on the investment. Conclusions : Continuous Quality Improvement Activity needs to be initiated and conducted in the future in various areas of hospital foodservice system in order to actively adopt to ever changing hospital management environment. In order to achieve this goal, many researches and more efforts need to be put in by people in charge of hospital food service management, and interests and support are needed from hospital policy makers.

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A Study to improve the safe-activities and the awareness of the Industrial Safety & Health law in small business worker.(Focused on the Gwangju industrial complex) (영세사업장 종사자의 산업안전보건법 의식제고 및 안전활동 향상을 위한 연구)

  • Lee, kyoung-Hun;Park, Hai-Chun;Sim, Min-Young;Cho, Sang-Hun
    • Proceedings of the Safety Management and Science Conference
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    • 2009.04a
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    • pp.79-91
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    • 2009
  • The government separated and established the industrial safety and health law from the Labor Standard law since 1981 to promote the labor's working environment and to improve the conditions of laborers. The government made a lot of effort to discharge the industrial safety and health law by continuous revision of the law thereafter. it is, however, difficult to establish clear-cut lines of authority and responsibility due to the fact that the substantial application of the industrial safety and health law is adapted by enterprise's autonomous management. There are frequent industrial disasters on the small and medium enterprises which have financial difficulty and it means this causes much more social cost. Finally, for the improvement of laborer's safety, health and working environment in the small and medium enterprises we need to raise the effectiveness of the industrial safety and health law through enhancing a government-office's administration and surveillance with the changing mind of a business proprietor. On this paper, we research on the actual condition of the administration, inspection and regulation of safety and health by means of the industrial safety and health law. Thereafter we analyze how much the Korea Occupational Safety & Health Agency and vicarious businesses of safety & health management help. we used the survey method to gather data from 380 laborers directly and analysed the data by SPSS v17.0.

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Hospital Financial Performances and Separation of Dispensary from Medical Practice (의약분업 전후 병원 재무성과의 변화)

  • Jung, Kyu-Eon;Ju, Jeong-Bun;Kim, Young-Kyu
    • Korea Journal of Hospital Management
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    • v.9 no.3
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    • pp.49-70
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    • 2004
  • This study analyzes the effect of separation of dispensary from medical practice on hospital management performance. The results are as follow. The earning ratios of large size hospitals become deteriorated significantly after the separation of dispensary. The growth ratios of revenues from inpatient were unchanged, but the growth ratios of revenues from outpatient of large and middle size hospitals were decreased significantly. Hospitals can't sell the medicines to the outpatient after the separation of dispensary, but they can do to the outpatient. The labor cost ratios of small and large size hospitals are increased significantly after the separation of dispensary. There are two reasons for increase of labor cost ratios. One is the decrease of material cost ratio. The other is the increase of doctor's salary. The material cost ratios of every size hospital are decreased significantly after the separation of dispensary. Because medicines costs of outpatients are decreased. The labor cost and doctors' salary per patient of middle and large size hospitals are increased significantly after the separation of dispensary. And average treatment fees per day of inpatients of middle and large size hospitals are increased significantly after the separation of dispensary. But those of outpatients are decreased significantly. Average numbers of outpatients per bed of small and large hospitals are decreased significantly after the separation of dispensary. And average numbers of inpatients per bed of large hospitals are decreased significantly. In summary, as a consequence of separation of dispensary from medical practice, management performances of large size hospitals become deteriorated significantly.

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An Exploratory Study on Gender Differences in Marital Preparation Skills of College Students

  • Lee, Sung Hoon
    • International Journal of Human Ecology
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    • v.14 no.2
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    • pp.53-68
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    • 2013
  • The purpose of this study was to highlight the importance of 'marital preparation skill' by focusing on more substantial and tangible skills in marriage life, and to conduct an exploratory research to examine the current conditions and gender differences in marital preparation skills of college students. Data were gathered through a self-administered questionnaire in four universities located in Seoul and Gyeong-gi areas in the spring of 2013, and a total of 332 senior students chosen were used for data analysis. Based on the instrument used in Olson & Olson's(2000) PREPARE/ENRICH Program, the present study sought to suggest a measurement tool with the moniker of 'marital preparation skill' that included seven domains: conflict resolution skill, sexual relationship skill, household labor skill, financial management skill, leisure management skill, parenting preparation skill, and parental role skill. Each domain consisted of four items and thus, a total of 28 items were utilized for this study. Descriptive statistics were analyzed in order to examine the degree of marital preparation skills, and t-tests were conducted in order to assess the gender differences in marital preparation skills. The main results of this study are as follows: First, overall the degree of marital preparation skills of male students was higher than that of female students. Particularly, female students were lower than male students in the skills of financial management and conflict resolution. Second, regarding the basic household labor skill related to clothing and housing life, male students showed higher than female students, implying the impact of military life. Third, even though the degree of consciousness about appropriate preparation of parenthood and parental role seemed to be heightened, the actual degree of readiness of college students revealed to be insufficient. Male students had a much higher degree of confidence and sacrifice acceptance about parenthood, and understanding about their parents' child-rearing style than female students, while the mindset of child-rearing participation of male students was lower than that of female students. Findings of this study can be used as basic data for developing more effective and differentiated educational programs of marital preparation skills for men and women.