• Title/Summary/Keyword: Labor Experience

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The Relation among Experience of Verbal Abuse, Emotional Labor, Emotional Intelligence, Social Support and Turnover Intention of Hospital Nurses. (병원간호사의 언어폭력 경험, 감정노동, 감성지능 및 사회적 지지와 이직의도와의 관계)

  • Park, An-Na
    • Journal of Internet of Things and Convergence
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    • v.4 no.2
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    • pp.29-46
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    • 2018
  • The purpose of this study is to understand the relation among experience of verbal abuse, emotional labor, emotional intelligence, social support and turnover intention of hospital nurses. The survey was conducted with 189 hospital nurses working at general hospital in the city of S. The data was collected by using structured questionnaires as research tools from November 17, 2015 to November 27, 2015. The collected data was analyzed by using SPSS ver. 18.0 program. As a result of the correlation analysis between the nurse 's experience of verbal abuse, emotional labor, emotional intelligence, social support and turnover intention, the turnover intention of the nurse was a significantly positive correlation between the experiences of verbal abuse from the doctor, nurses, patients, and the caregiver and the emotional labor. Also, There is a significantly negative correlation between emotional intelligence and social support. In order to identify the factors influencing the turnover intention of the subjects, multiple regression analysis was performed. The statistically significant variables were emotional labor & the ER in the working department.

Factors Affecting Job Satisfaction, Emotional Labor and Health Promotion Behavior of Emergency Room Nurses (응급실 간호사의 감정노동, 건강증진행위 및 직무만족도 영향 요인)

  • Jang, Eun Hwa;Shim, Moon Sook
    • Journal of Korean Public Health Nursing
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    • v.32 no.2
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    • pp.249-262
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    • 2018
  • Purpose: This study was attempted to identify the emotional labor, health promotion behavior, and job satisfaction of emergency room nurses in general hospitals. Basic data were provided on the development of interventions to reduce negative consequences of emotional labor, improve nurse health and improve job satisfaction, and provide effective management of nursing staff. Methods: The study conducted a survey on the use of the survey program of D, N and J, and the research objective was understood by more than 6 months of experience at 8 general hospitals. Results: Nurses' emotional labor and health promotion have been shown to have significant effects on job satisfaction. Factors affecting job satisfaction included health promotion behaviors, emotional labor, and gender, among which emotional labor was affected significantly by a wealth, and health promotion was a significant cause of justice. Conclusion: Job satisfaction will increase if nurses lower their emotional labor and raise the level of practice for health promotion. Therefore, a mediation program is needed to reduce the level of emotional labor of nurses, which can provide an opportunity for them to practice health promotion activities and improve the job satisfaction of nurses.

Impact of Nursing Students' Emotional Labor on Burnout during Nursing Practice in a Hospital: Moderating Effect of Emotional Intelligence (간호학생의 감정노동이 소진에 미치는 영향: 감성지능의 조절효과)

  • Kang, So-Young
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.1
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    • pp.77-87
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    • 2015
  • Purpose: This study was done to: (a) identify levels of emotional labor that nursing students perceived when caring for patients in the hospital during their nursing practicum, (b) examine the impact of emotional labor on burnout, and (c) identify the possible moderating effect of emotional intelligence on the relationship between emotional labor and burnout for nursing students. Methods: A descriptive study was conducted with a sample of 171 students enrolled in a 4-year undergraduate nursing program in one university located in Korea, and had a practicum experience at least one semester before the study began. Data were collected with self-report questionnaire, and analyzed with SPSS 21.0 program, using hierarchical multiple regression. Results: Mean score for emotional labor was 3.17 with a range of 1 to 5. For nursing students, emotional labor significantly affected burnout in the nursing practicum (F=15.763, p<.001), and explained 30.1% of the variance in burnout. The degree of emotional intelligence acted as a moderator on the relationship between emotional labor and burnout at significant level (F=15.345, p<.001). Conclusion: This research shows that nurse managers as well as nurse educators need to pay attention to nursing students' emotional labor during nursing practicum in the care units of hospitals.

Comparison of Emotional Labor and Job Stress of Hospital Nursing Staff (임상간호사의 감정노동과 직무 스트레스 정도 비교)

  • Han, Suk-Jung;Yoon, Oh-Soon;Kwon, Myung-Soon;Song, Myung-Sun
    • Korean Journal of Occupational Health Nursing
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    • v.20 no.1
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    • pp.55-64
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    • 2011
  • Purpose: This study was to investigate the relationship between the level of emotional labor and occupational job stress of hospital nursing staff. Methods: The survey was conducted from Mar. to Oct. 2009 to collect data from clinical nurses (N=496). Results: The study showed that nurses without religion and those working in big-sized hospitals had higher scores in emotional labor, and those of 26~30 years old felt the highest stress in the occupational role. The same applied to the married, more work experienced, atheist and those working in big-sized hospitals. Unmarried, under educated nurses with less work experience working in the big-sized hospitals showed higher scores in personal strain. The scores of the personal resources depended on religion, work experience, marital status and position of their jobs. Emotional labor was positively correlated with an occupational role and personal strain, respectively, but the emotional labor, occupational role and personal strain were negatively correlated with personal resources respectively. Conclusion: Intervention program is required to reduce overload of nurse's role and to relieve physical and psychological strains of the under-30-age-group. Also, social support and rational/cognitive coping must be reinforced.

An Analysis on the Determinants of Labor Supply for Married Women (기혼여성의 노동공급 결정요인에 관한 연구)

  • 김지경;조유현
    • Journal of the Korean Home Economics Association
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    • v.39 no.2
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    • pp.15-24
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    • 2001
  • The purpose of this research was to investigate the factors affecting the labor supply of married women. Based on the theoretical review of the process for the labor supply of married women and the review of previous research, the emperical specification was deduced as a function of husband's income, assets, education and age, the number of children and home ownership. The data of this research was collected with questionnaire in 1998. The data consisted of the answers by 200 married women. For the measurement of the emperical specification, Logit, Tobit, and Selection Bias Corrected Regression which modifies selection bias were used. Although several different discussions can made depending on the measurement method, the emperical result of this research showed that the labor supply of married women is explained by husband's income, assets, the level of education and work experience.

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A Study on the Emotional Labor and Burnout in Food Service Industry (외식산업에서 감정 노동이 감정적 고갈에 미치는 영향 - 서울 시내 패밀리 레스토랑 종사자를 대상으로 -)

  • Park, In-Soo;Jeon, Kyung-Chul;Na, Tea-Kyun
    • Culinary science and hospitality research
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    • v.11 no.3 s.26
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    • pp.89-102
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    • 2005
  • here is a strand of thinking on service work which sees it as significantly different from other kinds of work due to the emotional as well as the physical and mental labor involved in family restaurant work This study was conducted to examine and investigate the level of emotional labor and burnout experience, and to provide basic information for improving work-related environments. The results of this study imply that job condition promoting programs for diminishing emotional labor and preventing burnout far service workers in foodservice industry should be carefully invented and developed, especially considering their work environments.

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A Nursing College Women's Meaning of Labor and Delivery : Phenomenological Method (간호학 전공 여대생이 인지한 분만의 의미에 대한 연구)

  • Yeo, Jung-Hee
    • Women's Health Nursing
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    • v.7 no.2
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    • pp.203-211
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    • 2001
  • A women's meaning about labor and delivery may influence the process of childbirth and performance of the maternal role. Therefore, negative meaning about the birth experience may have a negative impact on the childrearing. The purpose of this study is to explore the meaning of labor and delivery for the strategies of nursing intervention in positive childbirth experience. The data were collected through the in-depth interviews of 10 nursing college women on Jeju Island from October 2000 to January 2001. The interviews were conducted by investigator in the class room after school hours. Each interview lasted for about 30 minutes on average. Subjects were interviewed one at a time. The interviews were recorded with the consent of the subject. The data were analyzed by means of Giorgi's phenomenological analysis methods and catagorized according to the similarities of its contents. The investigator read the data repeatedly to identify the themes and the main meanings. Eight main meanings were identified as follows : 1)pain 2) shame and disgust 3)load 4)naturality 5)unreality 6)happiness 7)anxiety 8)maturity. Under these main meanings there were seventeen themes. I. Pain : (a) It's too painful (b) I don't want to deliver II. Shame and Disgust : (a) I am shameful (b) I am hateful III. Load : (a) I don't feel free (b) I have responsibility IV. Naturality : (a) It's in order to obtain a child (b) It's natural for women (c) It's a destiny of women V. Unreality : I don't feel real VI. Happiness : (a) I am glad (b) I am happy (c) It's miraculous VII. Anxiety : (a) I am anxious (b) I am worried VIII. Maturity : (a) I understand parents (b) I feel great. The results of the study will provide basic data for positive childbirth experience.

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A Study on Individual Training Account System Experiences and Labor Market Outcomes of the College Graduate Youth (대졸 청년층의 내일배움카드제 참여경험과 노동시장 성과)

  • Kwon, Hye-Young
    • 한국사회정책
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    • v.23 no.1
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    • pp.151-178
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    • 2016
  • This study aims to look at the current status of college graduate youth' participating in Individual Training Account System of Korea and analyze the effects of their participation experience on the labor market outcomes. To achieve this, this study used the data from 2012 Graduates Occupational Mobility Survey(GOMS) and for analysis, used both multiple regression analysis and binomial logistic regression analysis. As a result, it was found that the number of young people who had ever heard about the Individual Training Account System was 2,707 individuals (27.6%), and among them, the number of young people who had actually participated in the System was 695(25.7%). As a result of analyzing the effect of participation experience with the Individual Training Account System on the outcomes of labor market, it was found that participation experience had a positive and significant impact on whether they were employed and the form of employment (permanent position), whereas it did not have a positive impact on average monthly wage. Based on these results, this study drew implications for further studies and suggested policy tasks for improving the policy effectiveness of the Individual Training Account System.

The Mediating Effect of Resilience on the Relationship between Emotional Labor and Happiness of Clinical Nurses (임상간호사의 감정노동과 행복감의 관계에서 회복탄력성의 매개효과)

  • Kim, Hyun-Ji;Choi, Hyunkyung
    • Korean Journal of Occupational Health Nursing
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    • v.26 no.1
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    • pp.40-46
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    • 2017
  • Purpose: The purpose of this study was to investigate the mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses. Methods: A descriptive, cross-sectional study was conducted with 224 clinical nurses who had one or more years of clinical experiences from four general hospitals in D city in Korea. Data collected from the survey using self-reported questionnaires were analyzed by t-test, one-way ANOVA, Pearson's correlation coefficients, and multiple regression analysis using IBM SPSS statistics 21.0 program. Results: There were statistically significant correlations among variables; a negative correlation between happiness and emotional labor, a positive correlation between happiness and resilience, and a negative correlation between emotional labor and resilience. Meanwhile, resilience had a partial mediating effect on the relationship between emotional labor and happiness. That is, resilience can play an important role between emotional labor and happiness of clinical nurses as a mediator. Conclusion: Considering the findings of this study, developing programs that can improve resilience of clinical nurses who experience emotional labor are needed to increase their level of happiness.

Women's Level of Fatigue after Delivery (산부의 피로정도에 관한 연구)

  • Kim, Sun-Hee
    • Korean Parent-Child Health Journal
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    • v.4 no.1
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    • pp.1-18
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    • 2001
  • Fatigue after delivery affect women's birth experience and interrupt the process of labor. Finally woman cannot have a positive birth result and will experience a postpartum fatigue. But researches about fatigue during the labor are lacked. Nurse help adapting a mother's role, bonding with new baby, recovering after birth, and improving woman's quality of life through decreasing fatigue during the labor and intercepting a continued postpartum fatigue. So it is very important that measuring a fatigue and confirming relationships between fatigue and factors affecting fatigue. The purpose of this study was measuring the level of fatigue within 4hours after delivery and identifing factors affecting fatigue. The ultimate goal was to contribute to improving a birth experience and adapting after birth through decreasing the level of fatigue and interventions. The data was collected for this study at the hospital of two universities and the third hospital in Seoul from Aug. 15. to Nov. 10. 2000. The subjects were 106 of mothers who deliveried a normal newborn and were tested within four hours after birth. The instruments were The Visual Analogue Scale for fatigue, The State Anxiety Inventory, and The Labor Support Inventory. The data were analyzed by using percentage, mean, SD, t-test, ANOVA, Pearson correlation. The results of this study were as follows; (1) The level of fatigue during the labor was 61.48point. (2) The deferences according to general and obstetric character affecting fatigue founded that there were Significant differences according to job(t=2.659, p=0.009), and the type of delivery(t=-2.035, p=0.044). (3) The deferences according to factors affecting fatigue revealed that there was significant difference according to quality of sleep(F=2.935, p=0.037). The significant fatigue and the fatigue after delivery was anxiety(r=0.343, p=0.000). The above findings indicate that the level of fatigue during the labor is higher than during pregnancy and postpartum. Woman having a job, delivering by vacuum was more fatigued. The level of fatigue according to a quality of sleep was significant difference. The poor quality of sleep, higher level of fatigue. And the more anxiety after delivery, the more fatigue. So, the variable nursing interventions for lessening the level of fatigue through appling the situation for rest, relaxation during the labor to reserve energy, and decreasing anxiety should be provided for mothers.

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