• 한국중재학회지:중재연구
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• 제20권3호
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• pp.93-120
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• 2010

In 1978, Chinese reform and opening caused a big changes in Chinese labor relationship. Through reforming and opening, China gave up part of state ownership system and group ownership system, permitted private ownership system, and also opened the way for capitalists to ride again. Since China was established, the labor relationship ceased for 30 years has been appeared. However because the top priority aim of China's reform was economic growth, the protection of the rights and interests of labor was pushed back on the policy priority list. China takes foreign capitals based on cheap labor force quickly and China come up the worldwide plants. Since reformed, China keeps an economic growth rate of 9.7% annually for 30years. This economic growth is based on labor's sacrifice. However, Chinese fast economic growth causes side effects such as increasement of the gap between the wealthy and the poor, increasement of unbalanced development between regions, and the increasement of conflict between labor and management. Especially, according to changes in labors' level of consciousness, the labors recognized that their rights and interests are exploited by employers. Therefore, the labor dispute is continuously increasing. Chinese government changes their policy from the policy focusing on enterprise development to the policy protecting labor's rights and interests. In order to protect labor's rights and interests, China conducts labor contract law and labor dispute conciliation arbitration law in 2008. This kind of changes in Chinese labor environment affect a lot to Korean companies which already entered into China or are willing to enter. According to studying on present situation and resolution system in Chinese labor dispute, this paper suggests the proper countermeasure related to labor dispute of Korean companies which entered in China. First, the success rate of labor dispute conciliation by enterprise labor dispute conciliation committee is around 20% during recent several years and the success rate by year is in decline. Therefore, when labor dispute is occurred, our companies which entered into China better use other labor dispute methods such as negotiation and arbitration than conciliation in order to settle a conflict. Second, from the Korean enterprises entered in China point of view, there exists a problem not to sue except special cases which provided in the law even though they are dissatisfied with arbitrate judgment. Thus, when labor dispute occurred, Korean enterprises try to do best to settle the dispute through negotiation. However, in case of that the dispute cannot be settled by negotiation, they have to attend in the arbitration as if it is a last chance. Third, Korean enterprises keep in mind that dispute handling procedures between labor union and users or between labor group and users are different, and then deal with separately. Thus, dispute between labor and users have to follow arbitrate procedures as a necessary procedure, but in case of dispute related to group contract, namely dispute against labor union, labor dispute can be settled by arbitrate or suit, so after figuring out the situation exactly, it is necessary to select more advantageous way in order to settle the dispute. Moreover, in case of the dispute between labor union, they have to keep in mind that conciliation procedures cannot be used.

• 경영과정보연구
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• 제30권4호
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• pp.253-292
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• 2011

조정위원으로 활동하고 있는 동안 조정현장에서 경험했던 내용을 중심으로 지역노사관계의 원만한 관계 정립을 위해 조정제도의 시사점을 모색하고, 조정사례를 분석하여 노사관계에서 핵심적인 이슈가 무엇인지를 찾아 사전에 쟁의사건을 최소화할 수 있는 방안을 탐색하는 데 의의가 있다. 특히 쟁의의 쟁점을 사안별로 분석하여 이를 최소화함으로써 쟁의 발생을 사전에 차단하고 이를 통해 원만한 노사관계를 정립하고자 하는 목적도 함께 가지고 있다. 특히 노동쟁의 조정에 관한 구체적인 내용을 이해하기 위해서는 지방노동위원회의 구성과 역할에 대해 먼저 이해를 해야 할 필요성이 있어 이와 관련된 내용도 구체적으로 알아보고 사례분석을 통해 조정에 관한 일반적 이해를 구하고자 한다. 또한 지금까지 노동위원회에 조정 의뢰한 핵심이슈들을 중심으로 노동위원회의 위상제고와 핵심이슈 분석을 통한 합리적 노사관계 정립을 위한 대안적 연구를 진행한 연구들은 거의 없다. 따라서 핵심쟁점별로 분석된 내용을 토대로 단체교섭이나 임금 교섭시 노사가 취해야 할 접근방식에 대한 사전교육이나 숙지를 통한 협상력을 높일 수 있는 기법을 제고시키는 이론적 근거를 마련할 수 있을 것이다.

• 노동경제논집
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• 제28권1호
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• pp.83-104
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• 2005

노동위원회의 심판제도는 부당해고사건과 부당노동행위사건을 신속하게 해결한다는 점에서 분쟁해결의 중요한 장점을 가지고 있지만 여러 가지 비판을 받고 있다. 본 논문은 노동위원회 심판기능의 효율성을 실증적으로 분석하고 노사분쟁을 보다 효과적으로 해결할 수 있는 방안을 제시한다. 분석결과는 노동심판제도에 대한 불만이 분쟁해결의 결과보다는 분쟁해결의 과정에 기인하고 있다는 점을 보여준다. 또한 노동심판제도의 문제점도 노사 당사자의 의식이나 태도보다는 노동위원회의 위원이나 심사관의 자세나 자질 등에 기인하는 바가 크다는 점을 보여준다. 이것은 사건에 대한 노동위원회의 조사활동이 보다 충실하게 이루어져야 하고, 노사 당사자가 자신의 주장을 충분히 뒷받침할 수 있도록 심문회의의 진행방식과 위원들의 심문태도가 개선되어야 하며, 판정을 하는 경우 그 내용이 실효성을 가질 수 있도록 적절해야 하며, 판정이 존중받을 수 있도록 법적 판단에 대한 권위도 확보해야 한다는 점을 시사한다.

• 한국중재학회지:중재연구
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• 제24권1호
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• pp.85-109
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• 2014

Mediation and Arbitration are two distinct ADR processes. Their dissimilarity lies in the principle that in mediation the parties themselves decide what the resolution to the problem is, whereas in arbitration the arbitrator makes that determination. Med-Arb, hybrid of the two methods, is a fairly new ADR process dating back to the 1970s. Med-Arb capitalizes on the advantages of both mediation and arbitration, while eliminating many of their disadvantages. Mediation has the advantage of allowing for resolutions rather than decisions. Arbitration has the advantage of guaranteeing that the matter will be resolved when the procedure is over. In Med-Arb, the participants agree to be parties to mediation, and if the mediation comes to an impasse, a final settlement will be reached through arbitration. This study first explicates the origin and the development of Med-Arb in the United States. This study shows that the emergence of Med-Arb is benefited from the fact that arbitration has lost its own advantages ie, speed, cost-saving, and maintenance of an ongoing relationship between the disputants. Second, this study analyzes four cases in which Med-Arb is applied to various kinds of disputes as a tool of dispute resolution: labor disputes, entertainment disputes, will disputes, and international commercial disputes, consecutively. All those case studies show the generality of Med-Arb as a dispute resolution channel. Third, this study compares the advantages and disadvantages of Med-Arb. Finally, this study discusses the implications of Med-Arb. In particular it provides the universality of this hybrid form of dispute resolution in the East and West. For example, we show that China has its own distinctive Med-Arb system, where it has developed from ancient Confucian philosophy. Japan also emphasizes the role of an arbitrator who settles the disputes in the course of arbitration. The domestic arbitration rules of the Korean Commercial Arbitration Board (KCAB) have a similar process in that arbitration contains an element of conciliation. With regard to the universal characteristics of Med-Arb, it is necessary to analyze the pros and cons of Med-Arb at a deeper level in the future. One caveat is that it is necessary to handle the issues of the neutrality of the mediator-arbitrator.

• 한국중재학회지:중재연구
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• 제12권1호
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• pp.271-321
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• 2002

Every year, many million of business transactions take place. Ocassionally, disagreements develop over these business transactions. Many of these disputes are resolved by mediation, arbitration and out-of-court settlement options. The American Arbitration Association(AAA) helps resolve a wide range of disputes through mediation, arbitration, elections and other out-of-court settlement procedures. The AAA offers a broad range of dispute resolution services to business executives, attorneys, individuals, trade associations, unions, management, consumers, families, communities, and all level of governments. The 198,491 cases composed of the 194,303 arbitration cases and the 4,188 mediation cases, were filed with the AAA in 2000. These case filings represent a full range of matters, including commercial finance, construction, labor and employment, environmental, health care, insurance, real state, securities, and technology disputes. The Korean Commercial Arbitration Board (KCAB) does more than render arbitration services. It helps facilitate settlements and guarantee implementation thereof between trading partners at home and abroad involving disputes related to such areas as the sale of commodities, construction, joint venture agreements, technical assistance, agency agreements, and maritime transport. The 643 cases composed of the the 197 arbitration cases and the 446 mediation cases, were filed with the KCAB in 2001. There are some differences between the AAA and the KCAB regarding the number and the area of mediation and arbitration case filings, the breath of service offerings, the scope of alternative dispute resolution, and the education and training. In order to apply to the proceedings of the commercial mediation and arbitration, the AAA has the Commercial Mediation Rules, the Commercial Arbitration Rules, the Expedited Procedures, the Optional Procedures for Large, Complex Commerical Dispute, and the Optional Rules for Emergency Measures of Protection as amended and effective on September 1, 2000. In order to apply to the proceedings of commercial arbitration, the KCAB has the Arbitration Rules as amended by the Supreme Court on April 27, 2000, which have been changed to incorporate the revisions of the Arbitration Act that went into effect on December 31, 1999. There are some differences between the AAA's commercial Arbitration Rules and the KCAB's Arbitration Rules regarding the clauses of jurisdiction and administrative conference, number of arbitrators, communication with arbitrator, vacancies, preliminary hearing, exchange of information, oaths, evidence by affidavit and posthearing filing of documents or others, interim measures, serving of notice, form of award, scope of award, delivery of award to parties, modification of award, release of liability, administrative fees, neutral arbitrator's compensation, and expedited procedures. In conclusion, for the vitalization of KCAB and its ADR system, the following measures should be taken : the effective case management, the development of on0-line ADR, the establishment of ADR system of electronic commerce disputes, and the variety of dispute resolution rules in each expert field.

• 한국중재학회지:중재연구
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• 제27권2호
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• pp.59-81
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• 2017

The purpose of this study is to find a solution to disputes in the process of producing digital music sources. At present, the center of the world music market including the domestic market has been completely transformed from the tangible musical record market to the intangible sound source market. Due to these environmental changes, the music production process becomes industrialized and specialized, causing conflicts of interest among the individuals in the process. First of all, this study examined changes in the music market which is the background of the dispute, identified the problems of the process and suggested solutions while summarizing the meaning and role of each process of producing a sound source that may arise during the sound production process. This study covers plagiarism between producers, copyright infringement of the creator against assistant creator caused by the industrialization and division of the production environment, issues related to the rights of sound engineers whose role and importance become bigger as acoustic technology develops and music genres become more diverse, and vertical hierarchy due to the formation of oligopoly by several distributors with huge capital. As a result of the study, it was concluded that Alternative Dispute Resolution (ADR) system is suitable for solving these problems. Specific methods of using ADR include activation of the dispute settlement system of the Korea Copyright Commission, active use of the arbitration clause specified in the standard contract, and recalculation of labor costs and earnings from copyright through mutual negotiations. This paper can be differentiated from previous studies in that it studied overall problems that might arise in the process of digital music source production and suggested ADR utilization as the solution.

• 산업노동연구
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• 제24권2호
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• pp.409-441
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• 2018

이 글은 미국 최대 독립 정유회사인 Valero Energy에 대한 사례연구로서, 비노조 기업의 기업문화와 인적자원관리의 특징을 살펴보기 위한 목적 하에 작성되었다. 1980년 설립 이래 Valero는 유전지역인 텍사스 기반 지역기업으로서 남부지역 정서에 부합하는 비노조기업 성격이 뚜렷하다. 강력한 CEO 리더십, 종업원 최우선 정책과 팀워크 강조 문화, 확고한 고용보장정책(no lay-off policy) 및 인사업무 외주화 금지 정책, 업계 중상위권의 임금수준과 업계 최고 수준의 복리후생, 비노조전통과 이를 보완하는 공정한 고충해결 시스템 구비 노력 등 미국 비노조기업의 인적자원관리 특징들을 잘 보여주는 전형적인 예에 해당한다. 2010년 이전까지 엄청난 성장과 수익성 제고에 기반하여, 한계기업이 선호하는 노조압박방식 대신, 우량기업이 채택하는 노조대체방식을 노조회피전략의 구체적인 방안으로 실행하여 왔다. 하지만, 최근 들어, 지속적인 인수합병으로 인한 기업 인력 내 이질성 확대, 유가 하락 등으로 인한 고용보장정책 유지의 어려움과 정리해고 실시 필요성 증대 등으로 인해 Valero의 노조대체방식에 기반한 노조회피전략은 본격적인 시험대에 올라가고 있다.

• 의료법학
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• 제17권1호
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• pp.107-135
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• 2016

의료관광은 21세기 새로운 고부가가치 관광산업이라고 할 수 있다. 각 국가마다 다양하고 차별화된 의료관광 상품개발로 의료관광산업은 더욱더 활성화 될 것이다. 이러한 의료관광에 대한 관심이 증가함에 따라 의료관광상품을 개발하고 홍보하기 위해서는 관광객의 수요와 관심분야를 정확하게 분석하고 제공할 의료관광 상품을 준비해야 한다. 정부는 의료관광산업을 고부가가치 창출을 통한 국가경제발전과 Global Healthcare산업 전문가 육성 등을 통한 고용창출에 대한 기대효과가 큰 산업으로 보고, 의료관광 분야의 지원정책을 확대하여 의료관광 출입국 제도 개선, 의료관광객을 위한 원스톱 서비스 제도, 의료관광인력 양성제도 등을 도입하였다. 하지만 외국인 환자와 의료관광 유치업자와의 분쟁이 발생하고 있으며, 외국인 환자와 의료인의 의료사고분쟁, 외국인 환자를 대상으로 하는 여행업 종사자들과의 분쟁 등이 발생하고 있다. 본 논문은 의료관광과 관련하여 유치업자를 중심으로 발생하는 분쟁에 대한 유형을 검토하고 그에 대한 해결방안을 검토를 시도하였다. 이를 통해 의료관광 유치업자는 중개된 급부를 알선할 의무와 동시에 상당한 주의를 가지고 그 사무를 처리하여야 할 책임이 있다는 것을 알 수 있었다. 따라서 중개계약 성립 후에 적극적으로 중개결과에 이르기까지 소극적으로 대처하여 분쟁이 발생할 경우에는 그에 대한 책임에서 벗어나기 어렵다. 또한 의료관광 중개계약에서 유치업자는 외국인환자에게 급부의 내용에 설명의무와 조언의무를 부담하는 것을 알아야 한다. 외국인환자와 보건산업진흥원 "외국인환자 의료분쟁 해결을 위한 중재제도 안내"를 보면, 외국인환자가 진료계약서 작성할 때 외국인환자에게 의료사고로 인한 분쟁이 발생할 경우 우선적으로 "의료사고 피해구제 및 의료분쟁 조정 등에 관한 법률"에 따라 분쟁을 해결할 수 있는 방안을 마련하고 있다. 하지만 이러한 방법이 외국인환자를 보호하는데 충분한 것인지에 대한 논의는 좀 더 다양한 관점에서의 논의가 필요하다고 생각한다. 의료관광을 활성화시키기 위해서는 다양한 상품을 개발하는 것도 매우 중요하지만, 그와 관련한 분쟁이 발생할 경우 그에 대한 대처 방안도 사전에 마련해 두어야 할 것이다. 그렇게 함으로써 우수한 의료기술뿐만 아니라 외국인 의료관광객에게 신뢰를 바탕으로 더 커다란 발전을 할 수 있으리라 기대한다.