• 제목/요약/키워드: LEVEL OF SATISFACTION

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대형병원과의 협력관계를 맺고 있는 병.의원 경영자의 협력만족도에 영향을 미치는 요인에 관한 연구 - 수도권소재 3개 대학과 협력관계를 맺고 있는 병의원을 중심으로 - (The Study on Factors Affecting the Satisfaction of Clinic and Hospital CEOs on Affiliation with Large Size Hospitals)

  • 김양균;조철호;고인호
    • 보건행정학회지
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    • 제16권3호
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    • pp.86-106
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    • 2006
  • The purpose of the study is 1) to explore clinic and hospital CEOs' satisfaction and expectation level on the affiliation with the larger size teaching hospitals, 2) to find the factors influencing the satisfaction and expectation level on the affiliation with the large hospitals. Data for analysis was collected to use self-administrative structured questionnaire on 335 CEOs of small or middle sized clinics and hospitals affiliated with large sized teaching hospitals located in Seoul and Kyung Ki Province. For the study, the researchers develop the constructs for questions on the satisfaction and the expectation of the affiliation, the attitude, knowledge on the affiliation, previous relationship of the affiliation, and selection guideline of the affiliation with exploratory factor analysis and reliability test. Through the confirmative factor analysis using AMOS 4, the researchers develop constructs based on exact relationship between constructs and questions. CEOs' expressive and unexpressive satisfaction level are 2.54 of 5 point(38.5 of 100) and 2.78 of 5 point(44.5 of 100), and the expressive and unexpressive expectation level are 2.77 of 5 point(44.3) and 3.16 of 5 point(54.0). These levels are relatively row for importance of affiliation. Expectation levels do not influence satisfaction levels. Attitude of affiliation influences expressive expectation and unexpressive satisfaction, reason for affiliation unexpressive satisfaction, and previous relationship to affiliated hospitals influence both of expressive and unexpressive satisfaction. The expressive expectation level and the expressive satisfaction level influence unexpressive expectation and unexpressive satisfaction, respectively. There is cognitive dissonance between expectation and satisfaction, therefore numbers of affiliation might be smaller or weaker in the future than present time. Many CEOs feel environmental press such as competition and the press of health insurance, but they might not think affiliation is best solution. Therefore, large hospitals try to give affiliated clinics and hospitals practical benefits to increase satisfaction and expectation levels, and they need to new affiliation form such as joint venture and joint ownership. The expectation and the satisfaction level was influenced by CEOs' gender, type of health service facilities, distances between the affiliated facility and the large mother hospital, and reason for affiliation.

e-러닝에서 학습자의 사전동기와 수강관련 요인이 강의평가에 미치는 영향에 관한 연구 (A Study on the Effect of Students' Pre-motivation and Class Related Factors on Class Evaluation in e-Learning)

  • 황인수
    • Journal of Information Technology Applications and Management
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    • 제15권2호
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    • pp.33-49
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    • 2008
  • The purpose of this study is to find student factors associated with the students' evaluation of university teaching, and to provide a meaningful reference to policy-making of teaching evaluation. Based on the surveyed questionnaires from 232 students who participated in e-learning course. in combination with applying descriptive statistics, this study analyzes (1) the influences of students' pre-motivation level of student based-on ARCS theory on class satisfaction, (2) the influences of students' grade, attendance, and class involvement on class satisfaction, and (3) the influences of e-learning experience on students' pre-motivation level and class satisfaction. Result of this study shows that: (1) students' pre-motivation level including Attention(A), Relevance(R), Confidence(C), and Satisfaction(S) is positively correlated to students' evaluation for teaching, (2) students' grade, attendance. and class involvement are positively correlated to students' evaluation for teaching, and (3) students' e-learning experience is not related with students' pre-motivation level, whereas it is related with class satisfaction.

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전시 공간 디자인이 관람객 만족도에 미치는 영향에 관한 연구 - Seoul Living Design Fair 2006을 중심으로 - (A Study on the Influential factors on Visitors' Satisfaction Level in Exhibition Space - Focused on the Seoul living Design Fair 2006 -)

  • 최진화;윤지영
    • 한국실내디자인학회:학술대회논문집
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    • 한국실내디자인학회 2006년도 추계학술발표대회 논문집
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    • pp.49-53
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    • 2006
  • This study started from the premise that the satisfaction of visitors in large-scaled design-related fair has co-relation with the environmental and contextual factors such as contents, lighting, the number and location of rest area, crowdedness, ventilation and circulation. The research was made in Seoul Living Design Fair 2006. 109 samples from 138 who answered to the questionnaire with likert-scaled and open questions were selected for the data, which were statistically analyzed through SPSS 12.0 program to explore the co-relation between the environmental factors and the satisfaction level of visitors. The findings showed that overall satisfaction level was In the middle of the scale, which means satisfied nor unsatisfied. Even though the visitors had difficulties In circulation and showed various types in circulation. It can be concluded that the main factors should be considered to achieve higher satisfaction level and provide better environment in the large-scaled fair.

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광주광역시 근린공원의 이용실태 및 만족도 평가연구 (A Study on the User's Behavior and Satisfaction Level of a Neighborhood Parks in Gwang-Ju City)

  • 김희우
    • 한국조경학회지
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    • 제35권4호
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    • pp.16-31
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    • 2007
  • This study is aimed at classifying different types of parks in Gwang-Ju city and providing efficient Planning and guidelines to satisfy the needs of park users. The first stage of this study was accomplished by site surveys of neighborhood parks in Gwang-Ju where park types, locations, neighboring conditions, park layout, and other physical environments were surveyed for the specific status of parks. With those basic data, urban neighborhood park types were classified into different categories: 1) urban neighborhood parks; 2) riverside neighborhood parks; and 3) natural(mountain side) neighborhood parks. For the second stage of this study, behavior patterns and satisfaction were investigated to provide empirical data on the relationship between the physical environment and human behavior. The main findings of this study can be summarized as follows: 1. The highest level of satisfaction for the users of urban neighborhood parks in Gwang-Ju city is the accessibility of the parks which are small but located in neighborhoods, The users tend to visit the nearby parks regardless of size. 2. The users have relatively high levels of satisfaction for urban neighborhood parks which have a lot of green zones or park facilities. Therefore, the park planner should consider the natural environment in the park area and should reconsider the type of park in the planning process. 3. The different types of urban neighborhood parks in Gwang-Ju city do not affect the level of satisfaction and the motivation of park visits. However, the accessibility of the parks is the most important factors of users' satisfaction regardless of the type of the park. 4. The level of user satisfaction for all of the urban neighborhood parks in Gwang-Ju city indicates that the users have a relatively low level of satisfaction. Especially, 26.2% of the users have a high level of dissatisfaction. The new parks, which have recently been developed, have a higher level of satisfaction than the old parks which have a lack of facilities, insufficient maintenance, and poor management planning in the park. 5. As a result of factor analysis, all city neighborhood parks showed a similar tendency with urban type parks, but showed a tendency that was different from the other park types.

공정성 요인, 임금수준 만족 그리고 임금제도에 관한 실증연구 (An Empirical Study on the Relationship of Justice, Pay Level Satisfaction and Pay System)

  • 이정길;이광희
    • 산업경영시스템학회지
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    • 제39권3호
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    • pp.118-128
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    • 2016
  • The purpose of this study is to verify the role of moderating effect of pay system on the relation between organizational justice and employee's pay level satisfaction. By default, it would be a justice find out a positive impact on pay levels satisfaction members feel. It will examine the mediating effect of the wage system the main purpose of this study is to prove their relationship. A survey was conducted to examine the role of moderating effect of pay system on the responses of 218 employees. sex, education, status, and service type were chosen as control variable, and the regression model which treated the distributive justice and procedural justice as independent variable was set. A pay system was supposed as moderating variable of the relation between organizational justice and pay level satisfaction, In addition the pay system have a dummy variable (if pay system is lower than the average, pay system is 0, else pay system is 1). The result showed that the relation of organizational justice and pay level satisfaction are significantly unique. This means that pay system moderates the relation of organizational justice and pay level satisfaction. These results are different from the prior researches which had treated pay system as mediative variable of organizational justice and pay level satisfaction. This difference may be from the property of attitude variable. For example, pay satisfaction is individual-based attitude. Moreover, organizational committment has the instrumentality for future reward, while pay satisfaction does not. The future study should consider the properties of these variables and other employee's attitude variables.

부산 일부지역 학교 급식 조리원의 직무만족도에 영향을 미치는 요인 (A Study on the Factors Influencing Job Satisfactions of School Foodservice Employees in Busan Area)

  • 최기보;신기정;류은순
    • 한국식품조리과학회지
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    • 제25권5호
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    • pp.619-631
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    • 2009
  • The purpose of this study was to provide basic information to school foodservice employees so that they can meet their professional responsibilities by understanding the relationship of job burnout, job engagement, job stress and level of job satisfaction and analyze the influence between these factors according to the general characteristics of the employees. The subjects included employees at 426 school foodservices in Busan. The mean job engagement was significantly different in the reason that cooks chose this profession(p<0.05), and readiness to quit(p<0.001). The mean job stress was significantly different in different age groups(p<0.01), cooking certification(p<0.01), reason that cooks chose this profession(p<0.01), and readiness to quit(p<0.05). The mean job stress was significantly different in the reason cooks chose this profession(p<0.01), and readiness to quit(p<0.05). In terms of the level of satisfaction of coworkers, the subfactor of job burnout, 'self-confidence' and 'achievement' had positive influences (p<0.01) and for the level of satisfaction of the work, it had positive influences on 'achievement'(p<0.01) and negative influences on 'exhaustion' (p<0.01). In terms of the level of satisfaction of co-workers and work, the subfactor of job engagement, 'absorption' had positive influences(p<0.01). Among the level of job satisfaction, for the level of satisfaction of pay, the subfactor of job stress, 'unstable job' had negative influences(p<0.01) and 'role conflict' had positive influences(p<0.05). For the level of satisfaction of co-workers, the subfactor of job stress, 'role conflict' had negative influences(p<0.01), and for the level of satisfaction of work, 'inappropriate circumstance' and 'unstable job' had negative influences (p<0.01).

C대학교 대학생의 대학 몰입에 관한 탐색적 논의 (An Exploratory Study on Institutional Commitment of C-University Students)

  • 윤지원;이하정;박미라
    • 한국콘텐츠학회논문지
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    • 제21권8호
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    • pp.213-220
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    • 2021
  • 본 연구는 대학생의 대학 몰입에 영향을 주는 요인을 파악하여 재학생들의 대학 몰입을 높이기 위한 방안 모색의 기초자료를 마련하는 데에 목적이 있다. 자료 수집은 2020년 11월 19일부터 11월 26일까지 온라인 설문으로 진행하였고, 연구대상자는 경남 창원 소재의 C대학교 220명을 대상으로 하였다. 분석결과, 대학 몰입은 평균 3.30점이었고, 대학생활만족도는 평균 3.62점. 대학풍토는 평균 3.39점, 비교과프로그램만족도는 평균 3.48점으로 비교적 높게 나타났다. 대학 몰입은 대학생활만족도, 대학풍토, 비교과프로그램만족도와 순상관관계가 있었다(p<.001). 대상자의 대학 몰입에 가장 영향을 미치는 요인은 대학생활만족도였으며 그 다음으로 비교과프로그램만족도, 대학풍토 순이었다. 이 결과는 대학 몰입이 소속 전공 및 대학생활만족도, 대학풍토, 비교과프로그램만족도에 영향을 받으며, 특히 대학생활만족도의 영향력이 상대적으로 높아 대학 몰입을 높이기 위한 대학 차원의 노력이 필요함을 시사한다.

Relationship between Participants Satisfaction in Agro-Healing Activities in a Healing Farm and the Level of Stress and Loyalty

  • Jang, Hye Sook;Jeong, Sun-Jin;Kim, Jae Soon;Yoo, Eunha
    • 인간식물환경학회지
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    • 제23권4호
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    • pp.411-422
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    • 2020
  • Background and objective: This study was conducted to find out the effects of healing farm resources and participant satisfaction on the level of stress and loyalty. Methods: The experiment was conducted on 18 subjects who participated in agro-healing activities (aged 49.5 years on average) and the concentration of cortisol, the level of stress and satisfaction with the services and program of a healing farm. The healing-agriculture activities were performed once a week, a total of 7 sessions, for 90 minutes and their saliva was collected before and after the activities. Results: The concentration of cortisol, a stress hormone, was statistically significantly reduced after the healing-agriculture activities in 5 out of 7 sessions. The total cortisol concentration showed statistically significant differences. The 6th session was comprised of different activities, compared to others, such as understanding weeds, managing a garden and making a pizza with fermentation enzymes, and the level of cortisol in the 6th session was the lowest after participating in the agro-healing activities, which indicated that the activities have the positive effect of lowering the level of stress. The level of stress was lowered from 18.39 to 16.78, which was consistent with the results of the concentration of cortisol. The level of satisfaction in the last session was below 50%, which indicated that the owner of the farm might be a little inexperienced in education and marketing on information and safety. The variables of participants including stress and satisfaction with services showed a strong influence on their loyalty. Conclusion: Satisfaction with services and loyalty to the healing farm showed a very high correlation, which was statistically significant. It also showed that participants' stress level and satisfaction with the services and program of the healing farm have a strong influence on their loyalty.

일부 응급구조 전문대학생의 자아개념과 현장실습 만족도에 관한 연구 (A Study on Self-Concept and Satisfaction on Field Practice of E.M.T. College Students)

  • 최은숙;이인수
    • 한국응급구조학회지
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    • 제1권1호
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    • pp.87-99
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    • 1997
  • The purpose of this study was to analyze and confirm the correlation between self-concept and the degree of satisfaction on field practice of EMT students. Data were collected from 66 junior college EMT students by quertionaire from August 12 to 13, 1997. The data were analyzed by percentage, mean, t-test, F-test, and Person correlation using SAS program. The results of this study were as follows : 1. Self-concept level revealed to be high as 3.784 of a total score 5.0. 2. Satisfaction level revealed to be low as 2.970 of a total score 5.0. Satisfaction level of teaching revealed to be high and environments revealed to be low. 3. Subject satisfaction, practice time were significant in satisfaction level on field practice. 4. Self-concept was not influenced to the degree of satisfaction on field practice.

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외국인 근로자의 취업생활 만족도 제고를 통한 기업 내 정착지원방안 (Establishing Employee Support Program for Foreign Laborers at Company Level by Improving Working Life Condition)

  • 정재훈;오주연
    • 대한안전경영과학회지
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    • 제14권2호
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    • pp.265-276
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    • 2012
  • The purpose of this study is to draw employee support program at the company level through field survey of foreign laborers' satisfaction level of working life. To analyze the factors that determine working life satisfaction, regression analysis was conducted. Satisfaction level of working hours(t=2.469), living environment(t=2.140), post offices/banks (t=3.024) showed a statistically significant. Also these variables, working hours, living environment, post office/banks are verified to be very important for improving the level of their working life. Through these findings we can understand that employee support activities, providing user-guide of bank and post office, compliance with standards for working hours, improvement of the living conditions (accommodation, meals, etc.), the leisure time program support, the children care support and active utilization of foreign workers and strengthen the educational program, are necessary to improve the satisfaction level of foreign laborers' working life in Korea. It is recommended that managers need to recognize that careful consideration of living and working condition could contribute to stable settlement and increase working life satisfaction for the foreign workers at company level.