• 지식경영연구
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• 제23권3호
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• pp.231-258
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• 2022

조직 내 개별적으로 산재했던 지식의 통합적 관리가 업무 효율성 및 성과 창출에 기여함에 따라, 조직들은 지식관리 정책과 기술 등에 대한 투자를 높이고 있다. 지속가능성 관점에서 지식관리가 성과를 내기 위해서는 지식관리 체계 정립도 중요하지만, 실제 업무에서 지식교류 활동을 수행하는 조직원의 참여가 무엇보다 중요하다. 본 연구는 조직 내 구성원들의 지식공유 의도를 감소시키는 부정적 원인과 관련된 요인을 밝히고, 부정적 원인 완화를 위한 다각적 조건을 제시한다. 세부적으로, 본 연구는 관계 및 업무 갈등이 지식공유 의도에 미치는 부정적 영향을 목표 공유, 가치 일치, 그리고 업무 상호의존성이 어떻게 감소시키는지 제시한다. 본 연구는 50인 이상의 지식관리 정책을 적용하고 있는 조직의 근로자를 대상으로 설문조사를 수행하였으며, 381개의 표본을 가설검증에 활용하였다. 가설검증 결과, 목표 공유가 가치 일치, 관계 갈등, 그리고 업무 갈등 각각의 요인을 매개로 지식공유 의도에 긍정적 영향을 주는 것을 확인하였다. 또한, 가치 일치와 업무 상호의존성이 지식공유 의도에 부정적 영향을 주는 갈등을 조절하여, 갈등의 영향을 완화하는 것을 확인하였다. 본 연구는 조직원의 지식공유 활동에 영향을 주는 조건을 개인 측면, 조직 측면, 업무 구조 측면에서 확인하였기 때문에, 결과는 조직이 조직 내부의 지식관리 활동의 성과 창출을 위한 전략 수립에 기여 한다.

• Asia pacific journal of information systems
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• 제10권4호
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• pp.57-75
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• 2000

Most current literature on knowledge and technology transfer(Appropriability Model, Dissemination Model, and Knowledge Utilization Model), describe the process of transfer in details, but has limitation in terms of their application in contemporary high-tech industries since most studies have not provided plausible explanation on levels and factors affecting transfer of knowledge and/or technology. To overcome these limitations, the four levels of knowledge and technology transfer are suggested: Knowledge and Technology Creation(Level I), Sharing(Level II), Implementation(Level III), and Commercialization(Level IV). Comprehensive literature identifies sixteen variables affecting the process and results of knowledge and technology transfer. The survey results show four key factors in knowledge and technology transfer: Communication, Distance, Equivocality, and Motivation, Communication refers to the degree to which a medium is able to efficiently and accurately conveys task-relevant information and media while distance involves both physical and cultural proximity. Equivocality refers to the degree of concreteness of knowledge and technology to be transferred while motivation involves incentives for and the recognition of the importance of knowledge and technology transfer activities. Further analysis shows that there are four distinctive clusters and they show very contrasting characteristics in terms of four key factors. The careful mapping of the four clusters on the four key factors show very informative knowledge and technology transfer patterns, the Knowledge and Technology Transfer Grid. Finally, actions to increase communication interactivity and motivation, and to reduce cultural distance and equivocality are suggested.

• 한국정보시스템학회지:정보시스템연구
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• 제9권1호
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• pp.217-234
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• 2000

This paper is to develop an information infrastructure to support managing process in design, planning, production, and quality control. Multi-media data set of design, product, and management information flow between organizational units of a virtual enterprise. The process is the logical organization of people, technology and practices incorporated into work activities to make an end product. The core of the infrastructure is the enterprise framework which coordinates activities and controls the process. The proposed framework manages collaborative activities across space and time, and between users and computers who share information in virtual community. It utilizes knowledge distributed through virtual community and fosters cooperation between organizations. The framework provides the following facilities； coordinating activities, sharing data and processes, visualizing multi-media data, customizing and updating processes, reusing data and processes. This paper covers design and manufacturing activities but our focus is initially targeted at design area.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제8권2호
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• pp.691-708
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• 2014

This paper formalizes a special type of social networking knowledge, which is called "workflow performer-role affiliation networking knowledge." A workflow model specifies execution sequences of the associated activities and their affiliated relationships with roles, performers, invoked-applications, and relevant data. In Particular, these affiliated relationships exhibit a stream of organizational work-sharing knowledge and utilize business process intelligence to explore resources allotting and planning knowledge concealed in the corresponding workflow model. In this paper, we particularly focus on the performer-role affiliation relationships and their implications as organizational and business process intelligence in workflow-driven organizations. We elaborate a series of theoretical formalisms and practical implementation for modeling, discovering, and visualizing workflow performer-role affiliation networking knowledge, and practical details as workflow performer-role affiliation knowledge representation, discovery, and visualization techniques. These theoretical concepts and practical algorithms are based upon information control net methodology for formally describing workflow models, and the affiliated knowledge eventually represents the various degrees of involvements and participations between a group of performers and a group of roles in a corresponding workflow model. Finally, we summarily describe the implications of the proposed affiliation networking knowledge as business process intelligence, and how worthwhile it is in discovering and visualizing the knowledge in workflow-driven organizations and enterprises that produce massively parallel interactions and large-scaled operational data collections through deploying and enacting massively parallel and large-scale workflow models.

• 한국정보시스템학회지:정보시스템연구
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• 제9권1호
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• pp.157-188
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• 2000

Today a knowledge management systems (KMS) is an enabler for gaining competitive position in the market environments. However, it is just recognized as a conceptual management paradigm not as realistic management philosophy in an organization. A firm just accustomed to deal with tangible assets such as inventory and buildings based on the cumulated experiences. However, the firm often struggle with how to define and apply the knowledge management system into its real business activities such as business strategy and productivity. For example, one of textile company, E-land, in Korea found the way how the firm utilize intelligent assets of its employees to overcome the performance differences among the employees in an organization to increase their ability. Managers in an organization should fully understand and try to figure out the concept of knowledge management systems to implement KMS more efficiently and effectively. Even though lots of previous knowledge management literature proposed several unique knowledge management process models, they have their own terms, process sequences, or different approaches. There are three common knowledge management processes： knowledge creation, knowledge store and search, knowledge sharing process. In this study, a new KM process theoretical framework based on the previous researches is developed. This study will guide to those who will adopt or implement of KMS in the organization in near future.

• 정보관리연구
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• 제31권2호
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• pp.1-10
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• 2000

많은 전문가들이 21세기는 지식사회가 될 것이라고 예견하고 있다. 즉 노동, 자본과 함께 지식이 중요한 자산으로서 인식되고, 경쟁력의 원천이 될 것이다. 정부출연연구소의 주요 목적은 뛰어난 R&D 활동전개와 이의 확산이라 할 수 있으며, 이런 일련의 R&D 과정은 일반적인 지식경영과정과 일치한다. 본고는 지식경영에 대한 일반적인 이해와 이를 주도적으로 실천할 주체로서 연구정보실과 여기에 근무하는 정보전문가의 역할을 살펴보았다. 지식경영은 한마디로 기관의 핵심역량 확보를 통한 경쟁력 향상이다. 그리고 지식경영을 지식경영시스템을 도입한 것만으로 지식경영을 도입했다는 오해는 주의를 요하며, H/W적인 것보다는 사람과 문화가 더욱 중요한 성공요소임을 알아야 한다. 지식경영을 성공적으로 수행하기 위해서 정보전문가에게는 컨설턴트, 분석가, 내용관리자, 제품기획 및 홍보자, 지식관리자의 역할이 강조된다.

• 한국콘텐츠학회논문지
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• 제15권12호
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• pp.387-406
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• 2015

최근 감정노동은 감정노동전략의 핵심인 표면조절행위 및 심층조절행위와 관련하여 병원근로자들에게 있어 필수불가결한 상황이 되고 있다. 본 연구는 이러한 병원근로자들의 감성지능과 감정노동전략 간의 관계를 실증적으로 밝히기 위한 연구이다. 연구의 목적에 따라 본 연구에서는 병원근로자들을 대상으로 설문을 시행하고 이를 실증적으로 분석하였다. 데이터 분석으로는 PLS 구조방정식 분석법을 사용하였다. 연구결과, 병원근로자들의 감성지능 즉, 자기감정이해, 타인감정이해, 감정조절 및 감정활용은 병원근로자들의 심층조절행위에 유의한 긍정적인 영향을 미쳤고, 또한 병원근로자들의 심층조절행위는 조직애착, 지식공유의도 및 혁신활동에 유의한 긍정적 영향을 미치는 것으로 밝혀졌다.

• 한국정보시스템학회지:정보시스템연구
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• 제26권2호
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• pp.85-104
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• 2017

Purpose The purpose of this study is to improve the efficiency of the activities of loosely connected network organization through the platform(Ba) of knowledge sharing. Loosely connected network organizations have been tried to promote new work and complement the scarce resources through collaborations. NPO(Non-Profit Organization) is essential to establish cooperation networks in order to achieve the public interest on the basis of scarce resources. This study interpreted the Ba on the 'Change-On' program and analyzed the social networks of regional organizations through the activation of the Ba. The 'Change-On' program is conducted for several years to promote the efficiency of the NPO network by Daum Generation Foundation. Design/methodology/approach This study made a design to organize the Ba concept of Nonaka & Konno and presented a case of the Ba activated based on the NPO network of regional order. According to the social network analysis of regional cooperation within the network of participating organizations was extended, it was found that the principal plays a significant role as a central hub made. Findings According to the empirical analysis, this study illustrated that various types of network were formed among NPOs based on the 'Change-On'. Furthermore, the networks surrounding NPOs are extended to the other people connected to them. This means that the network of NPOs had been diversified via the facilitation of the Ba. This study throws new highlights on the new role for the Ba as a network promoter in addition to the partner as a technology-provider in the NPO ecosystem. Moreover, the network analysis between before-and-after can be used for the evaluation of the effectiveness of the various Ba programs.

• International Journal of Internet, Broadcasting and Communication
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• 제4권2호
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• pp.12-16
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• 2012

This paper presents a learning framework that fits the digital age - an e-Friendly PLE. The learning framework is based on the theory of connectivism which asserts that knowledge and the learning of knowledge is distributive and is not located in any given place but rather consists of the network of connections formed from experiences and interactions with a knowing community, thus, the newly empowered learner is thinking and interacting in new ways. The framework's approach to learning is based on conversation and interaction, on sharing, creation and participation, on learning not as a separate activity, but rather as embedded in meaningful activities such as games or workflows. It sees learning as an active, personal inquiry, interpretation, and construction of meaning from prior knowledge and experience with one's actual environment.

• The Journal of Asian Finance, Economics and Business
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• 제8권9호
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• pp.201-210
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• 2021

A bank's competitive advantage helps in enhancing its ability to maintain a competitive advantage in product consumption, expand the consumption market, and effectively use business factors to maximize economic growth. The research aims to investigate the impact of organizational culture on the sustainable competitive advantage of commercial banks in Vietnam. The study adopts a quantitative research method, through structural equation modeling analysis (SEM). A survey was conducted on 608 participants who are staff at commercial banks in Vietnam. Research results show that organizational culture has both a direct and indirect impact on sustainable competitive advantage through factors of social responsibility and knowledge sharing. Based on these findings, the study gives some recommendations to contribute to the creation, maintenance, and development of sustainable competitive advantages of commercial banks. The findings of this study have shown the importance and impact of organizational culture on many aspects of a bank's sustainable competitive advantage. These are meaningful contributions in both theory and practice to help banks gain more insight into human resources management. The study also raises an issue on the need to care about and develop an organizational culture to bring professionalism, initiative, and fairness in all activities of commercial banks.