• 정보관리학회지
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• 제21권3호
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• pp.31-44
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• 2004

정보센터는 지식 집약적이며 조직의 업무프로세스와 조직구성원이 생성하는 지식자원을 공유 및 교류시키기 위한 조직으로 지식관리와 관련하여 매우 중요한 의미를 갖는다. 본 연구는 조직의 역량개발을 위해 중요한 의미를 갖는 정보센터의 지식관리 수준과 관련된 요인들을 살펴봄으로서 조직의 정보공유 및 지식교류 향상을 위해 고려되어야 할 사항에 대해 논의하였다. 조직문화, 지식의 중요성, 그리고 정보기술 지원정도가 지식관리에 영향을 미치는 잠재요인으로 파악되어 43명의 데이터베이스 전문 인력의 설문내용을 기초로 가설을 검증하였다. 연구결과 정보기술에 대한 지원정도가 크면 클수록 정보센터의 지식관리 수준이 향상되는 것으로 파악되었다.

• Asia pacific journal of information systems
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• 제15권1호
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• pp.1-24
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• 2005

The purpose of this study is to identify the factors affecting the performance of knowledge management systems. To extend DeLone & MeLean's model, we included the user specialization in the information systems success model. The questionnaires are collected from 109 knowledge management system users. The major findings are summarized as followed. First, system characteristics such as ease of use, response time, and knowledge management process support affect the knowledge management systems usage. Second, knowledge characteristics such as relevancy, completeness, reliability, importance, and currency also affect the knowledge management systems usage. Third, the end-users are satisfied with the knowledge management systems because it is easy to use and relevant.

• 한국콘텐츠학회논문지
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• 제21권5호
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• pp.592-606
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• 2021

본 연구는 기업의 지식경영 유형별 지식경영전략과 지식경영결정요인이 지식활동에 미치는 영향을 살펴보고 각 기업의 상황과 여건이 다르므로 지식경영 유형에 따른 접근이 필요하여 초기형, 조직지식중심형, 정보기술중심형, 결합형으로 구분하여 지식관리시스템과 지식경영을 도입한 81개 기업을 대상으로 SPSS 18.0 프로그램을 이용하여 분석하였고, 그 결과는 초기형은 조직구조의 변화와 정보기술의 적극 수용을 통하여, 조직지식중심형은 개인 지식 극대화할 수 있는 관리시스템(최고경영자지원, 성과보상제도, 교육훈련제도)과 인프라구축 및 정보기술을 이용하며, 정보기술중심형은 조직지식보다는 인프라구축 및 정보기술이용 등 정보기술에 더 의존하여 지식창출과 지식활용하며, 결합형은 조직 전체 확대 위한 교육훈련제도 및 분권화 조직구조로 파악되었으며, 본 연구를 통해 유형별 효과적이고 유의한 전략과 지식경영 결정요인 및 지식활동에 대해서 제시하였다.

• 지식경영연구
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• 제14권5호
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• pp.35-53
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• 2013

This paper aims to describe how knowledge management could be put into practice in a voluntary way. From a practice-based standpoint, this study focused closely on the linkage between knowledge and practice. It is because knowledge management could fail if not put into practice. Using its own information system, iCOOP, a federation of consumers' co-operatives in Korea has been practised successful knowledge management voluntarily with its members. Based on the exploratory case study on iCOOP, this study conducted focused interviews with 5 member co-operatives of iCOOP. Main findings are as follows. First, an NoP emerges within a corporate information system when corporate work processes are concentrated in the information system. Second, corporate information system facilitates CoPs and the NoP when its information and information about its users are opened to all of the information system users. In conclusion, this study points out that it is not the matter of primary importance to build a knowledge management system. Rather, practice has the key to the successful knowledge management.

• 지식경영연구
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• 제10권3호
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• pp.51-80
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• 2009

The purpose of this study is to empirically analyze the impact that occurs when Korean organizations make practical use of various information technology tools and systems in the knowledge management process, such as sharing, learning and creating knowledge. Such a process is usually made through online and offline knowledge management activities. This paper also verifies how the externalization of tacit knowledge, and the internalization of explicit knowledge via the Internet and offline socialization activities have altered the mechanisms of knowledge transfers inside organizations. For the research, a survey was conducted on the satisfaction and usability levels of information technology, and the impact of IT usage on the results of knowledge management activities and knowledge transfers. 622 Korean organizations were surveyed, including major listed firms and public organizations. The results were examined as an online/offline integration process using SECI's Model proposed by Nonaka (1994, 1995). The analysis shows that information technology satisfaction and the usage of information technology help accelerate the pace of the knowledge flow and amplify the volume of the knowledge transfer by boosting the externalization and internalization processes-also known as knowledge management activities. However. there is no distinct correlation between information technology and socialization, an offline knowledge transferal activity. In particular, the quality of knowledge-an end result of knowledge transfer-does not improve merely by the externalization of online knowledge and instead requires the internalization of knowledge processes. Above all, the research reveals that offline socialization processes vastly contribute to the improvement of knowledge quality. This paper suggests that in order to ensure a transfer of quality knowledge, an organization or a company should focus on the use of information technology rather than the satisfaction level of information technology, and that knowledge transfers via the Internet has limitations in creating high quality of knowledge. For an organization to ensure the transfer of high-quality knowledge, the organization should not entirely hinge the transfer of knowledge online, as it is essential to have an offline method-a form of socialization such as a 'community of practice.'

• 한국정보시스템학회지:정보시스템연구
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• 제16권2호
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• pp.145-169
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• 2007

The purpose of this research is to investigate success factors of knowledge management in Korea companies. The research scheme was experimented through a questionnaire survey answered by 87 companies. The research model was composed of five groups : 1) CEO support and business strategics, 2) organization culture 3) information technology characteristic of knowledge workers 4) a reward and performance measurement 5) knowledge management system. The results of this research indicated that the CEO support and organization culture are important factors for knowledge activities. The information technology characteristic of knowledge workers and a reward have small effects for knowledge activities. Manufacturing companies and non-manufacturing companies need different knowledge management strategies. The results of this study will be helpful for the success implementation of knowledge management in Korean companies.

• International Journal of Computer Science & Network Security
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• 제21권7호
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• pp.133-149
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• 2021

The purpose of this study is to explore the role of information systems in the implementation of knowledge management, at King Abdul-Aziz University (KAU) in Jeddah, by highlighting the importance of information systems and their implementation of the knowledge processes. The researcher used the case-study method to explore the importance of information systems in supporting the implementation of knowledge management at the university. Moreover, the study has used the questionnaire as a tool for collecting information and obtaining feedbacks from the administrators at the university, and a random sample was chosen to identify the study community. The study resulted that there is a statistical indication of the importance and degree of the use of electronic systems in the university by the administrators. The study sample members believe that the university is keen to provide information systems, where systems analyze data and convert them into knowledge information that benefits the senior management at the university. Members of the study sample emphasize the importance of electronic information systems at the university, which in turn saves time and effort in extracting information, reports, statistics and providing them easily to senior management. The study also concluded with some recommendations, such as emphasizing the importance of knowledge management as one of its top priorities, spreading the knowledge culture, instilling a vision of knowledge among individuals, and emphasizing the importance of information systems.

• 한국문헌정보학회지
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• 제39권4호
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• pp.5-24
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• 2005

지식경영(Knowledge Management), 지적 자산, 디지털 지식자산관리 등 지시에 관한 개념은 오늘날 많은 조직에서 중요한 화두가 되고 있다. 특히 우리나라의 경우만 보더라도 '지식정보화 강국'을 표방하면서 지식경영과 기록관리를 주요시책으로 채택하고 있어 문헌정보학의 관점에서 이에 대한 이론적 기반과 Best Practice에 관한 연구가 시급하다. 그러나 지식경영을 비롯 지식에 관한 종래의 많은 연구는 경영학 분야에서 주되게 연구되었거나 문헌정보학 내에서도 지식에 관한 통합적 연구 기반은 매우 부족한 형편이어서 정보통신발달(ICTs)에 따른 지식 및 관련 시스템 간의 관련성. 협업 가능성에 관한 논의도 거의 이루어지지 않고 있다. 이에 본 연구에서는 특히 지식경영과 기록관리를 중심으로 지식의 범주, 관리방법 등을 비교 연구함으로써 지식에 관한 통합관리의 발전적 대안을 제시하고자 한다. 본 연구는 특히 향후 지식경영 렌 기록관리체제를 도입하고자 하는 공공기관에 이론적 논거가 될 것으로 판단한다.

• 지식경영연구
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• 제18권3호
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• pp.231-246
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• 2017

As an interest in the efficiency of public sector expenditures has spread across the world, Korea has operated a self-evaluation system for government projects as a part of the performance-based budget system. However, an evaluation system for public information technology project has been criticized for its lack of validity, which stems from the uniformity of performance management. This study draws insight from knowledge management literature in an attempt to address the problems with the extant performance evaluation system in public agencies. To realize benefits from IT investment, an agency needs to develop its own performance management model for information systems projects, with a focus on the interaction of IT and organizational system. The knowledge management-based framework for IT projects was verified through a case study, with which we discussed the applicability of knowledge management to the evaluation of public information systems projects.

• 한국정보시스템학회지:정보시스템연구
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• 제10권2호
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• pp.165-192
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• 2001

Knowledge Management (KM) is the systematic, explicit, and deliberate building, renewal, and application of knowledge to maximize an enterprise's knowledge-related effectiveness and performance from its knowledge assets. KM applies systematic approaches to find, understand, and use knowledge to create new capabilities, solve problems, enable superior performance, and encourage innovation. The purpose of this research is to identify the relationship of KM capabilities (KM infrastructures and KM processes) and organizational effectiveness and performance. An empirical research of the relationship of knowledge management capabilities and organizational effectiveness and performance is conducted from the information systems and knowledge management literature in order to access the following questions: (1) Does the knowledge management infrastructure contribute to the organizational effectiveness and peformance? (2) Does the knowledge management process contribute to the organizational effectiveness and peformance? The research design employs a mail survey questionnaire for gathering data from 500 firms in a number of industries. From a mail survey of 61 top managers of knowledge management, the results of empirical analyses provide the following major findings: (1) While the external effectiveness of organization is influenced by the cultural infrastructure of knowledge management, the overall performance of organization is influenced by the structural infrastructure of knowledge management. (2) While the external effectiveness of organization is influenced by the application and protection processes of knowledge management, the overall performance of organization is influenced by the knowledge acquisition process of knowledge management.