• Knowledge Management Research
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• v.12 no.4
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• pp.55-75
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• 2011

Scant attention has been given to analyzing how knowledge sourcing strategies affect firm performance in SMEs and what are the differences between SMEs and large firms in the patterns of knowledge sourcing strategies adoption. This study attempts to advance the current literature by examining the impact of knowledge sourcing strategies on SMEs performance. The empirical segment of our work is based on data on knowledge sourcing strategies of SMEs and organizational performance from a sample of 166 Korean firms. Our results indicate knowledge sourcing adoption patterns of SMEs are different from large firms. In addition, the results confirm that substitutability between internal- and external-oriented, person- and external-oriented sourcing strategies. This study sheds new light on knowledge management (KM) research by identifying the relationship between knowledge sourcing strategies and SMEs performance.

• Knowledge Management Research
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• v.18 no.4
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• pp.119-136
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• 2017

This paper focuses on proactive personality as one of the main personality traits relevant to knowledge sharing and examines how this personal trait influences knowledge sharing behavior. Moreover, in order to consider the interactive effect between proactive personality and a contextual factor, this study utilized the construct of LMXSC which can reveal restoration of resource losses due to knowledge sharing. Because LMXSC can have opposite directions depending on used theories, this study investigates how LMXSC moderates the relationship between proactive personality and knowledge sharing behavior by using conservation of resources theory and trait activation theory. This study tests hypotheses with the data of supervisor-employee dyads in various industries. An empirical results showed that proactive personality increased knowledge sharing behavior and LMXSC strengthened the positive relationship between proactive personality and knowledge sharing behavior as conservation of resources theory predicts. Based on these theoretical arguments and empirical findings, this study suggests theoretical and practical implications, limitations, and the directions of future research.

• Knowledge Management Research
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• v.11 no.2
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• pp.153-162
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• 2010

The knowledge of market and customer is widely accepted as one of the key information for the success of the business. To acquire market and customer knowledge, managers need to understand internal environment of their organization. Using data from Korean trading firms, this research aims to determine the internal environment of an organization enabling an effective acquirement of market and customer knowledge.

• International Journal of Quality Innovation
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• v.9 no.3
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• pp.29-56
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• 2008

Since the execution of National Health Insurance system in Taiwan, the competition of medical industry is becoming more and more severe. The ways the hospital operate knowledge management (KM) concept, combine current human resources and professional knowledge by information techniques and upgrade the competitiveness through reinvention of organizational culture have become the important issues. This research is based on the relationship between KM and organizational operation, integrates the characteristic of medical institutions and framework of medical knowledge cycle and starts the research subject by questionnaires from three dimensions: current situation of KM construction in medical organizations, executive effect of KM activities and the challenges faced by KM; subsequently, from qualitative interview, this research attempts to understand how a medical organization executes and adjusts in the consideration of theory and reality as well as quality and costs when actually operates the organization. This research accesses to KM system application of medical institutions and the empirical executive benefits and difficulties through questionnaires. The research results are as follows: (1) having initial understanding toward current KM establishment of medical institutions; (2) confirming the most important items of KM establishment of medical organizations; (3) understanding the most difficulty which the medical organizations encounter when executing KM; (4) establishing medical knowledge cycle figure of the hospitals receiving interviews. Through case interview, this research profoundly accessed to the actual operation of KM application of medical organizations. The target hospitals intended to try many medical KM measures; however, during to complicated hospital organizations and cultural characteristics, the promotion was not successful and the results were not apparent. The most difficulty was to change the employees’ behavior. The targets believed that only the continuous promotion of KM can allow it to be an important aspect of organizational culture and the competitiveness could constant be upgraded.

• IE interfaces
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• v.18 no.1
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• pp.52-62
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• 2005

Recently, several attempts have been made to introduce the process concept to knowledge management (KM) or the knowledge concept to business process management (BPM) in order to combine the advantages of the two approaches. However, clear description about their interrelationship or a comprehensive framework to combine them has not been provided. This paper explores how KM and BPM can complement each other and proposes a framework to integrate the two paradigms. The concept of process knowledge proposed by this paper focuses on the importance of business processes as knowledge, which is overlooked by existing KM or BPM research efforts. The paper proposes a framework that combines and extends the functionalities of existing knowledge management systems (KMSs) and business process management systems (BPMSs) by identifying the functionalities required to manage process knowledge from the lifecycle perspective of both knowledge management and business process management. A prototype system is also presented to demonstrate the feasibility of the proposed framework.

• Journal of Distribution Science
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• v.18 no.2
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• pp.49-58
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• 2020

Purpose: This study focuses on the performance of the strategy of Indonesia's companies in facing the development of e-commerce business. The relationship between Knowledge Management (Organizational Memory, Knowledge Sharing, Knowledge Absorption, Knowledge Acceptance), Organizational Innovativeness, Competitive Advantage (Time, Quality, Cost, Flexibility) and E-Commerce (Humanistic Factors: Management, Competence, Organizational Structures) examined in this case study. Research design, data, and methodology: This study uses two types such us qualitative and quantitative. A survey approach were conducted to collect data from the Group of Companies (Director and Manager), Academician (Lecturer), Regulator (Head of Government Institution Division), and Master of Management (at least five years). Total of 114 samples was collected and processed for statistical analysis using Smart PLS. Results: This study provide the findings proved that Knowledge Management and Organization Innovativeness simultaneously have positive influence on Competitive Advantage, while Knowledge Management, Organization Innovativeness, and Competitive Advantage simultaneously have positive influence on E-commerce where Competitive Advantage positively influence to E-commerce. Conclusions: The implementation of strategies or steps in this study are expected to steer and motivate an organization to successfully implement a good knowledge management system to pass on knowledge from generation to generation in the company Organizational Innovativeness strategies to improve e-commerce performance.

• Knowledge Management Research
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• v.4 no.2
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• pp.19-34
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• 2003

This paper analyzes 96 Korean companies to illustrate the relationship between the knowledge management strategies and task characteristics. Knowledge management strategies can be categorized as being codification- and personalization-oriented. Task characteristics are analyzed from the perspective of content-oriented, process-oriented, number of exceptions, and analyzability. These results illustrate how companies should align the knowledge management strategies with task characteristics. It is found that codification strategy is more likely to be associated with high content-oriented and high analyzability task, and personalization strategy is with high process-oriented task. The survey result confirms that managers should adjust knowledge management strategies in view of the characteristics of the task.

• Knowledge Management Research
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• v.4 no.1
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• pp.81-94
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• 2003

The Russian theory of inventive problem solving method in Engineering, TRIZ is introduced to the non Engineering field these days. In this paper, the applications of TRIZ to creative knowledge management for knowledge creation are reviewed. This paper shows some examples on the systematic win-win problem solving in business environments using TRIZ methodology and comments the possibility of TRIZ in conceptual creative business innovation in future.

• Korean Journal of Construction Engineering and Management
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• v.2 no.1 s.5
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• pp.68-77
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• 2001

MOCT(Ministry of Construction & Transportation) suggested 'A Plan for Implementation of Knowledge-based Economy for the Construction Industry' to add high value to the construction industry by means of knowledge-based management techniques. However, there are no guidelines which help the bodies of the construction industry(government, research center / university, enterprise, etc) with doing a knowledge management. So it is difficult to implement the knowledge management systems for the construction industry. To establish the knowledge portal for the construction industry, the objective of this study is to present works, which help the bodies of the construction Industry(government, research center/university, enterprise, etc) with doing knowledge activities efficiently. To accomplish this objective, we analyzed the overall knowledge management activities. And we suggested an implementing direction of the knowledge management systems for the construction industry and a strategy for implementing the knowledge management systems in the construction industry. As results of this study, we established a strategy of knowledge management and works of the bodies of the construction industry(government, research center / university, enterprise, etc) We expect that the results of this study will be used as a manual of the bodies of the construction industry for implementing knowledge management systems and the knowledge portal that brings the construction industry to high value added industry.

• Knowledge Management Research
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• v.9 no.3
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• pp.21-42
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• 2008

As many companies have recognized the importance of Knowledge Management(KM), they have invested lots of their resources in developing and deploying Knowledge Management Systems(KMS) to organize and share knowledge. When they implemented KMS in their organizations, most of them had high expectations about KMS at tile beginning. However, as time passed, its usage was rapidly declined. There have been many attempts to increase its usage. Many research works have tried to find solutions from users and organizations viewpoints, instead of the actual usage data itself. In order to assess the usage level of KMS, they have normally utilized user's attitudes toward KMS by assuming that user attitudes have strong relationship with actual uses of KMS. The purpose of this study is to assess tile impacts of user, organizational, and job characteristics on the satisfaction and the usage levels of KMS. Unlike other studies, this study is to explore impact factors which affect the usage level of KMS in organizations by using actual KMS log data as well as user's attitudes.